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Aulani, A Disney Resort & Spa

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About

#5 of 6 hotels in Kapolei
Location
4.3
Cleanliness
4.7
Service
4.4
Value
3.7

Discover a family paradise with a touch of magic at Aulani, A Disney Resort & Spa in Ko Olina, Hawai‘i. There's something for everyone to enjoy at this award-winning Resort, and so much is included with your stay and more!

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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Babysitting
Valet parking
Wifi
Hot tub
Lazy river
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Heated pool
Yoga classes
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Poolside bar
Boating
Game room
Water park
Canoeing offsite
Entertainment staff
Evening entertainment
Board games / puzzles
Children's playground
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Manicure
Massage
Neck massage
Pedicure
Salon
Waxing services
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Non-smoking hotel
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Blackout curtains
Air conditioning
Private beach
Additional bathroom
Housekeeping
Kitchenette
Microwave
Flatscreen TV
Private balcony
Room service
Safe
Seating area
Telephone
VIP room facilities
Iron
Wake-up service / alarm clock
Refrigerator
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Luxury
Languages Spoken
English
7,109Reviews516Q+A100Room tips
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Boyd J wrote a review Apr 14
1 contribution1 helpful vote
We just got back from a trip and stayed at Aulani on the last leg. We were ready to get out of there. We did not have a good experience. It was just an expensive and overcrowded water park. The pool area was decent but just way too crowded. The rooms were small for the price, they charge extra for any activity or amenity, and the shower in our room was broken and didn’t get fixed before we left. We didn’t feel any Disney magic there, only a lot of chaos and “come see the vacation club villas”. Their luau had good food and music but was simplified with a Disney style story so I wish we had gotten to go the the cultural center instead. We had just left Koloa Landing on Kauai and it was paradise in comparison. Still a great pool area (multiple areas, some busy and some quiet), spacious and relaxed and a two bedroom, two and a half bath villa for only a little more than two tiny rooms at Aulani. They had a ton of extras included like soccer, a putting green, free activities with a prize of a snow cone for the kids, and they made S’mores with the kids. They even gave every kid a little backpack with a compass, binoculars, and activity book at check in. We will go back to Hawaii but we will definitely skip Aulani next time.
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Date of stay: April 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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ilovetotravel1995 wrote a review Jan 2024
South Jordan, Utah72 contributions60 helpful votes
+1
Hotel's Favorite
Aloha! Disney magic Hawaiian style! Three words. It was fantastic! My husband and I took a 28th anniversary trip to the islands. Our very last night, we decided to splurge and do one night at Aulani to see what it was like. So worth it! We checked in early about 12:00 and our room was ready so that was awesome! Our room was immaculately clean and thoughtfully decorated Disney style. We had a partial ocean view and a beautiful, private lanai. Beds are SO comfy. This is true of the Disneyland Hotel and Grand Californian Hotels in Anaheim too. Best night of sleep we had our whole trip. AC worked great. Bathroom is large and had a separate toilet area. Tub is huge! Plugs are plentiful and USB chargers. Big TV with casting available from any device. WiFi is included. We were going to rent a car but decided not too last minute. We did however ask about EV charges as we’re going to be renting an electric car. They had several plug ins free of charge. The beach was beautiful and so calm for kids and families alike. Plenty of chairs available. The pool areas look so fun and they were bustling with kids and families. We found a quiet pool off on the side which wasn’t busy at all and very shady. Lifeguards are at each pool and are very attentive. There are water refill stations so bring water bottles. Prices are typical for a resort and Disney. A kids meal is about $3 more than CA in the states. A pizza at Ulu’s is $20 but could easily feed 4 kids or 2-3 adults. We also were able to do a late check out the following day - which is just 1:00 hour later- and then we stored our luggage, and went to the spa. The spa was AMAZING! if you love spas and being pampered, Disney does a great job! You’ll love it! You also have an 60 min prior to your appointment to enjoy the spa amenities too. Everyone was so kind and professional. After our time at the spa, we took advantage of the Lounge which is a room you can reserve a time to shower and get ready for those taking a late flight like us. The lounge had just 2 showers, 2 bathrooms, and 2 sinks in the mens and womens locker rooms. There are also couches and tables to hang out while you wait for family to finish. There were probably about 10 people in the womens locker room when I was there so a bit crowded. I had to wait for a turn with the showers. The teens took a while! Plan on taking a quick shower, and then changing in the bathroom stall and getting out of there. It was crazy! But grateful they had the option. We ate a Roy’s and Monkeypod nearby for dinners. The staff is happy to take you in the golf cart too! Overall, we loved it! One of the best resorts we’ve ever been too! Crowded but Disney does crowds the best! If you want a quiet resort, this may not be it. The Four Seasons next door shares and beach with Aulani and it looked very chill. Kids and families are plentiful at Disney.
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Date of stay: January 2024Trip type: Traveled as a couple
Room Tip: Partial Ocean View rooms are really nice! Ask for an early check in and late check out! Reserve...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Connector361692 wrote a review Apr 11
1 contribution1 helpful vote
During my stay at Disney Aulani in October, the room rates were comparable to the neighboring Four Seasons, setting high expectations for a timeshare property and experience. For Disney enthusiasts, Aulani delivers character sightings and opportunities for photos with Mickey. The resort heavily leverages the Disney brand, from Mickey ear waffles to themed merchandise featuring Minnie and Mickey. Its everywhere. The ambiance may not justify the premium price tag for all. The pools can get extremely crowded, resembling a game of musical chairs just to find a seat. The dining experience is 2 levels up from Dennys, consisting of fairly mediocre and unhealthy offerings that might not appeal to those with a palate for finer cuisine. If you're a Disney fan looking for a timeshare experience at a luxury price point, Aulani might be the perfect spot. Just be prepared for the crowds and a mediocre dining experience. You may want to consider staying at the four seasons next door, then grab some lunch at the Aulani with kids, look for Mickey, then walk 5 minutes back to the four seasons for your real holiday.
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Date of stay: October 2023
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Location
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Service
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Trip type: Traveled with family
Room Tip: Stay somewhere else and avoid lining the pockets of Disney shareholders.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Hung N wrote a review Apr 10
Elk Grove, California1 contribution1 helpful vote
This Reviews for Makaiki breakfast restaurant. I came in for waitlist 2 hours ahead. The reception straight racist discrimination until 10:45. They said they can’t get me in but the white group behind my waiting list get in. I went to front desk file complaint to Manager but no manager willing talk to him. Hopefully your boss read this message contact me directly. You got my contact number. Unbelievable to all my 5k followers. Do not stay here. They all F..Ck racist.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
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Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Joyce T wrote a review Apr 7
San Francisco, California1 contribution1 helpful vote
My friend and I just finished lunch (Saturday, 4/6 at 12:30pm) and was so excited to see ShellieMay standing alone (most don't know who she is, but she is my favorite character from Tokyo Disney). Picture included. I gave my phone to my friend to take a picture with my beloved, ShellieMay - only to be abruptly stopped by a young girl who stood in front of me to block my way asking for my wrist band and sternly said that "pictures can only be taken if you’re a guest." I said that I understood but stated that we had just had lunch (almost $100) and where at the resort to check out the property and there was absolutely NO ONE in line. We were interested in investing into the Disney Club Vacation worth thousands of dollars (minimum of 33K first year), and I even flew to Honolulu to visit Aulani. I would not have approached ShellieMay if there were a line of resort paying guests. Upon arrival to Aulani, we walked right up to Pluto and Max, but didn't take pictures, and the young girl asked if we wanted to take pictures. I was curious about Aulani's ratings, and not surprised to read, "...While the hotel's cleanliness receives high marks, opinions on service and value diverge; some praise the attentive staff, while others bemoan..." I completely understand that resort guests are the priority. Perhaps, local families have brought their children in the past to see the characters because they are otherwise unable to afford a family trip to Disneyland. However, the way the young girl spoke to us and treated us (with ShellieMay) left a very unpleasant "Aloha" feeling towards Aulani. This may have been an isolated incident for which training for current and new employees should emphasize the care in which they speak to anyone on the property. We have held off on investing into the Disney Club Vacation, will never stay at Aulani and would not recommend to friends/colleagues who live in Hawaii, and will visit Tokyo Disney if we want to take a picture with ShellieMay.
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Date of stay: April 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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mbg996 wrote a review Apr 7
Philadelphia, Pennsylvania1175 contributions158 helpful votes
+1
Prior to my visit, I was confident Disney’s top-notch customer service and attention to detail would be the factors that distinguished Aulani from other resorts. Though it goes without saying Aulani is a beautiful property, the amenities are worth nowhere close to the given price tag, and the Disney standard for hospitality / customer service was sorely lacking. The good things about Aulani (nice beaches, pools, and sunsets) could be found at an island resort at another destination for half the cost and significantly better customer service. I’m not joking when I say the Polynesian at WDW was more like what I expected an actual Hawaiian resort to be (and at least I got a complimentary lei there, unlike Aulani!). During my stay, I stayed in both a studio and one of the hotel rooms available to book with DVC points. The studio was cute and very similar to ones I’ve stayed in at other DVC resorts, both in the design of the room and amenities. The hotel room, however, was pretty beat and not worth the price tag at all (stained furniture, half-working shower head, dollar-store shower curtain, dust, etc.); it looked like it had been a while since attention was given to the room. It’s worth noting that, had I paid cash, both of these rooms would’ve cost $750 a night during the relative “low” season; to be blunt, the room didn’t feel like it was worth half that price. Though trivial details don’t make or break a vacation, they reflect the limited effort put into offering an experience that matches the premium price tag. In terms of resort offerings, the beach was one of the few places that had a “paradise” feel; likewise, the infinity pool overlooking the beach was an oasis. The lazy river was nice at times, though often became filled with debris and kids messing around with inner tubes as the day went on (which also made it hard to find a tube at times). Beyond the pools, room tours, and character spots, it was hard to find an activity that wasn’t a “premium experience” (i.e., extra money). The amount of adults who signed up for ukelele lessons admittedly because it was a free activity (pretty much the entire room) was hysterical and reflected the limited nature of complimentary offerings. I didn’t travel with kids, but I can’t imagine how much would’ve been spent if opting to do the various paid offerings (and before thinking you can just tell your kids “no” to all of these activities, the plenty of screaming/crying kids around the resort will tell you otherwise - the lifeguards were looking for a couple missing kids per day). Overall, I was disappointed in the staff at Aulani - the disdain for tourism was evident in quite a few, while others were friendly enough to play the game but seemed insincere. Across the course of my trip, I only had a handful of interactions with staff members that actually came off as genuine (gift shop and character attendants). The front desk staff was pretty stoic and not very welcoming or helpful. Weekend pool staff was generally friendlier than the weekday bunch. Another area of disappointment was the outrageous cost of things around the resort, especially food. I completely understand that, to some degree, the cost of things in Hawaii is more than the contiguous states… but $15 for a cupcake at a quick service? WHAT? There’s a difference between prices reflecting cost of living and price gouging. As a DVC member, I think it’s unrealistic to say I’ll never come back to Aulani; however, it would be at least five years minimum before I’d consider it again. It wasn’t hard to say goodbye to Aulani at the end of the trip; I didn’t pull away with an immediate yearning to come back, like I have at other resorts. If you’re not a member and paying cash, the resort is a horrible value. Overall, if you’re dead set on going to Aulani, I would lower your expectations and raise your budget.
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Date of stay: January 2024Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Dan F. wrote a review Apr 5
New Jersey38 contributions26 helpful votes
Checking out today. Family of four here, we’ve had a great time… Location: About 30 minutes west of Honolulu in an area called Ko Olina. It’s a master-planned area of Oahu with hotels, shops, a golf course, and homes. It’s very well-maintained and overall has stunning views of the ocean and sunset. Resort: Exactly what you’d expect from a Disney property. It’s clean and the wonderfully landscaped outside. The service is excellent, staff is friendly and attentive. There are several pools, a lazy river, water slides, and lagoon access. Chairs are hard to come by at busy times but we always managed. Room: We stayed in a studio with a pool/ocean view. It was quiet and comfortable. The sofa bed isn’t great but was fine for a few nights. Food: Expensive but always good. Your best bet for lunch is Mama’s in the pool area. Never a line, quick service, and delicious. Get the coconut shrimp! For dinner, the best meal was Makahiki. $75/person but delicious and the service was great. Biggest complaint about food is the line for shave ice, which is next to Mama’s. Waited 45 minutes for that. Other: My advice would be to rent a car and check out other things like Diamondhead, Kualoa Ranch, Pearl Harbor, and the North Shore. There’s a cheaper luau option called Paradise Cove on the Ko Olina property that’s walkable and we all enjoyed that. Monkeypod is a great restaurant that’s across the street from Aulani, also. Overall, a great trip! Highly recommended
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Date of stay: April 2024Trip type: Traveled with family
Room Tip: Rent a car, go off property. Food is expensive but delicious. Service is excellent!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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lakerfandan wrote a review Apr 5
Los Angeles, California8 contributions5 helpful votes
Not great, rooms are small and outdated and super over-priced for what you get, with zero amenities (not even 1 bottle of water in the room). Crowded pool areas and very little Disney IP or markings in the resort. Fitness center is small and drab. On the plus side, nice staff and the Ulu Cafe (casual food) was quite good.
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Date of stay: March 2024
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Location
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Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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LeylaOhlala wrote a review Apr 5
San Diego, California11 contributions4 helpful votes
Stayed here for 5 nights during spring break and why not 5 start review.....Here's why. get up early and save your spot! Im not kidding, people wake up 5:00am to pick their fave spot pool chair! yes! I repeat 5:00 including me (good thing CA time is 3hrs ahead) coz after 6 or 7am you will get the no shade, off area or close to no spot! and yes! 10 people (the guest) around 7am we all witnessed 2white dude fighting for good 20mins arguing over a pool chair! pulling taking out towels and shouting back and forth! technically you can't reserve chairs, somebody must be there or else they will take away your stuff and other will take over. ohhh it's sooo stressful watching them! and sad at the same time coz one dude is with his kid. But this will not hinder our amazing experience, my Daughter had a blast with all the activities oh my, is just that you wanna have smooth sailing vacation right? sad to say I saw the downside and I am sure this is not everyday situation but it gets lil toxic to see those people fighting over petty things. We want to come back and we'll surely will, this time I know what to do now and prepare pocket money! coz everything cost you a fortune! holy molly! treats here and there adds up! people buy costco or stacked up but still money. There is a ABC store at marketplace it's easy walk like 10mins, they have good amount of food selections! we tried garlic shrimp, korean beef and some wraps! it was decent and filling + smoothies and local flavored ice cream. Breakfast with characters was very good experience, make a mickey ears was a hit for my Daughter but the becoming the sea creatures activity is her favorite. I hope this review help you and made you have idea....again we will surely come back.
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Date of stay: April 2024
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Trip type: Traveled with family
Room Tip: Wake u p early! strategize and get your spot early! get towels day before and your daily disney...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Sam B wrote a review Apr 3
Vancouver, Canada110 contributions100 helpful votes
Disney theme adds a big premium to an otherwise average property and hotel. The character breakfast was loved by all, but can be a stand alone experience without staying here. We stayed in a nice big room, two bedrooms with a living room and kitchen. It was well equipped. The hotel is very busy. No sense of peace, but this isn't really expected. The kids and parents all got GI bugs, I assume this place is ripe for international viruses brought in by filthy child vectors which further mutate and adapt within the rooms and pools. I do not appreciate the disney cash grab for foods and drinks on site. The unlimited cup is the best worst option. The only options are all sugary or fake sugary drinks from machines, some of which are out. It would be nice for them to offer some expanded drinks, like even fruit juice from concentrate, or gingerale. I've never drank so much coke zero and powerades I will not stay at another disney branded property. Again, you're paying for the disney theme and characters walking around. The underlying property and quality doesn't justify the price. Needing to get bracelets every day is an annoyance. I do appreciate they made the beach very child friendly. Overall the kids had fun, but I can't imagine coming back here. I'd stay elsewhere and come for the character breakfast.
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Date of stay: May 2023
Value
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Location
Cleanliness
Service
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Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
$678 - $890 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
aulani, a disney resort & spa in hawai`i hotel kapolei, aulani, a disney resort and spa in hawai`i
LOCATION
United StatesHawaiiOahuKapolei
NUMBER OF ROOMS
819
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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AULANI, A DISNEY RESORT & SPA - Updated 2024 Prices & Hotel Reviews (Oahu, Hawaii)

Frequently Asked Questions about Aulani, A Disney Resort & Spa
Which popular attractions are close to Aulani, A Disney Resort & Spa?
Nearby attractions include Ko Olina Lagoons (0.2 miles), KA WA‘A, a Luau at Aulani (0.03 miles), and Ihilani Spa (0.2 miles).
What are some of the property amenities at Aulani, A Disney Resort & Spa?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Aulani, A Disney Resort & Spa?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Aulani, A Disney Resort & Spa?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Aulani, A Disney Resort & Spa?
Yes, valet parking is available to guests.
What are some restaurants close to Aulani, A Disney Resort & Spa?
Conveniently located restaurants include Roy's Restaurant, Monkeypod Kitchen, and Island Country Markets at Ko Olina #87.
Are there opportunities to exercise at Aulani, A Disney Resort & Spa?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Aulani, A Disney Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Aulani, A Disney Resort & Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Does Aulani, A Disney Resort & Spa have any great views?
Yes, guests often enjoy the harbor view available here.
Is Aulani, A Disney Resort & Spa accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.