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Kaanapali Ocean Inn

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Traveler (212)
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Panoramas (3)
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Traveler (212)
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Panoramas (3)
Pool & Beach (56)
Overview
2780A Kekaa Dr Kaanapali Beach, Lahaina, Maui, HI 96761-1927 See on map
AMENITIES
Free Wifi
Parking
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Restaurant
2.5 Star accommodation
Reviews (269)
Filter reviews
236 results
Traveler rating
46
72
45
43
30
Traveler type
Time of year
LanguageEnglish
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46
72
45
43
30
Show reviews that mention
All reviews nightly luau ocean front resort amenities an older building hotel room oceanfront room bed was comfortable beautiful beach top floor hear the waves awesome location beach access tennis courts housekeeping staff front street palm trees balcony
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1 - 5 of 236 reviews
Reviewed 4 weeks ago

First trip to Maui so we made reservations for the Lahaina Inn which is in Lahaina town. Small quaint and centrally located. We were notified it was closing for renovations so they moved us to the Ocean Inn. It's a 3 story out building next...More

1  Thank dianesG6007FZ
Response from HHR_CustomerService, Customer Satisfaction Specialist at Kaanapali Ocean InnResponded 4 weeks ago

Aloha Thank you for your review of our resort. We are extremely sorry to hear about your unpleasant experience and even more sorry to have disappointed you. We try to maintain the highest standards of service but clearly that is not what happened here. Being...More

Reviewed September 21, 2018 via mobile

This was such a great deal. You get to enjoy the same amenities as the guests in The Royal Kaanapali Resort if you’re okay with an average outdated hotel room. The beach was amazing, the sunset view is amazing, the view of Molokai from out...More

Thank Amberly O
Response from HHR_CustomerService, Customer Satisfaction Specialist at Kaanapali Ocean InnResponded September 25, 2018

Aloha Thank you for your review of our hotel. We are delighted to see you enjoyed your stay here with us and that you were able to enjoy the amazing views. We are very sorry to read of the mishap with the shower and are...More

Reviewed August 27, 2018

I came to Maui for my friend's elopement. I was staying on Oahu, but what a great reason to come here. I looked through TA for a property that was close to them but far away from the touristy Lahaina. I booked a package through...More

Thank heuster3
Response from HHR_CustomerService, Customer Satisfaction Specialist at Kaanapali Ocean InnResponded August 28, 2018

Aloha Thank you for your review of our hotel. We loved reading your review and sharing your adventure with you. We love that you had a wonderful stay and were able to enjoy the ocean view. We look forward to welcoming you again for your...More

Reviewed August 14, 2018

We're the kind of folks who choose a hotel for its safe and accessible location, low price, and basic amenities; we just want a comfortable place to sleep and that has working bathroom facilities, not a cozy home away from home. The Ocean Inn fit...More

2  Thank moybean
Response from HHR_CustomerService, Customer Satisfaction Team at Kaanapali Ocean InnResponded August 15, 2018

Aloha, Thank you so much for this detailed review. We are glad that you choose to spend your anniversary with us. We apologize that you were not offered the complimentary photo when you mentioned your anniversary to the agent. This will be addressed as we...More

Reviewed August 4, 2018 via mobile

Stayed for our anniversary last month and was not blown away but not very disappointed either. The only thing that is the saving grace for my opinion is that guests here get the same amenities (pool, rentals, hot tub, breakfast buffet etc.) as the guests...More

Thank mpf526
Response from HHR_CustomerService, Customer Satisfaction Specialist at Kaanapali Ocean InnResponded August 6, 2018

Aloha Thank you for your review with us on TripAdvisor and for spending your anniversary with us. We appreciate your valuable feedback. We do our very best to ensure our guest have a pleasant stay with us and it appears from your review there are...More

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About
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Restaurant
Bar/Lounge
Beachfront
Free High Speed Internet (WiFi)
Spa
Fitness Center with Gym / Workout Room
Air Conditioning
Babysitting
Banquet Room
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Shuttle Bus Service
Tennis Court
Free Parking
Hotel Style
Spa
,
On the Beach
Room types
Non-Smoking Rooms, Family Rooms
Hotel class
Hotel Style
Spa
,
On the Beach
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
59
Price range
$153 - $284 (Based on Average Rates for a Standard Room)
Also Known As
Kaanapali Ocean Hotel Lahaina
,
Kaanapali Ocean Lahaina
,
Kaanapali Ocean Inn Maui/Lahaina
Location
United States > Hawaii > Maui > Lahaina
Hotel class
Hotel Style
Spa
,
On the Beach
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
59
Price range
$153 - $284 (Based on Average Rates for a Standard Room)
Also Known As
Kaanapali Ocean Hotel Lahaina
,
Kaanapali Ocean Lahaina
,
Kaanapali Ocean Inn Maui/Lahaina
Location
United States > Hawaii > Maui > Lahaina
Photos
Traveler (212)
Room & Suite (139)
Pool & Beach (56)
Dining (2)
Nearby
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Questions & Answers
Ask a question
stanley f
June 16, 2018|
AnswerShow all 2 answers
Response from HHR_CustomerService | Property representative |
Aloha Yes there are designated smoking area at the hotel. Mahalo Tara - Customer Satisfaction Specialist
0
Votes
kinilani
July 24, 2017|
AnswerShow all 5 answers
Response from N828BDjenniferd | Reviewed this property |
Yes. $15/day for self park and $20/day for valet
0
Votes
whistlermom
March 20, 2017|
AnswerShow all 11 answers
Response from RLR_SAGER | Property representative |
Aloha. Yes, Kaanapali Ocean Inn fronts one of the most beautiful beaches in the world and generally the water is very calm and great for swimming. There are no barricades between the hotel and the beach. Mahalo
3
Votes
Room Tips
"You WILL hear the luau every night if you stay at the Ocean Inn."
moybean
Aug 14, 2018
Read review
"Ocean-facing rooms are farther from luau noise"
Erin3000
Jun 24, 2018
Read review
"I would recommend paying extra for an ocean front room."
K9157USmaryf
Feb 6, 2018
Read review
"Royal lahaina resort not budget room. I guess budget means rooms don't get cleaned as well."
aloehmer
Nov 14, 2017
Read review
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