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Montage Kapalua Bay

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Montage Kapalua Bay
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347 Reviews from our TripAdvisor Community

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Showing 340: English reviews
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

So many things to discuss so little time.... First, this is the priciest place to stay in Maui. With that said, you naturally come in with many expectations. This property is not a hotel by any means. We paid for an ocean view and were given a partial ocean view after checkin. While they did change the room after we... More 

Helpful?
5 Thank Nahal P
MontageKapaluaBay, Manager at Montage Kapalua Bay, responded to this review

Aloha Nahal, Thank you for taking the time to share your candid review with us. We are truly sorry to learn of your unhappy experience at our resort. While we strive to deliver genuine hospitality and care, we are disappointed that you left feeling less than impressed. I invite you to call me personally at (808) 662-6500 to ensure we... More 

Vancouver, Canada
Level Contributor
41 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Family-oriented, prompt and friendly service. Amenities are limited compared to Albany or Atlantis in Nassau, e.g., kids' pool easily gets crowded. However if you just want to relax while honing your golf skills, or in Maui as a guest on a destination wedding, then this is a good place to spend a few days.

Helpful?
Thank CubaoCat26
MontageKapaluaBay, Manager at Montage Kapalua Bay, responded to this review

Aloha, Mahalo for your review! We look forward to providing you with a warm aloha and welcome back upon your return. Warmest aloha, Anthony Freda Resort Manager More 

White Plains, New York, United States
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 3 weeks ago

when i booked this hotel, we booked a 2 bedroom condo for myself, husband and 2 kids (9 and 13). however, i didn't realize that it is a resort and run like a hotel, not like a condominium complex. the hotel concierge emailed me prior to arrival with questions about our preferences and any arrangements we wanted to make in... More 

Helpful?
1 Thank Lesley F
MontageKapaluaBay, Manager at Montage Kapalua Bay, responded to this review

Aloha Lesley, Thank you for your compliments! It is truly inspiring to receive honest reviews and we are always happy to share with the team. We are thrilled you found Montage Kapalua Bay a great family retreat and look forward to your next travels to Maui. Mahalo nui loa, Anthony Freda Resort Manager More 

Los Angeles, California
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We capped off our week long Hawaiian vacation by spending two nights at this beautiful resort in northern Lahaina on Maui. Next time we will stay longer. The location is about an hour drive from the airport (OGG). Upon arrival, we were greeted at the valet and escorted to the concierge. The Koi pond-surrounded walkway to the resort's main lobby... More 

Helpful?
3 Thank Charlie C
MontageKapaluaBay, Manager at Montage Kapalua Bay, responded to this review

Aloha Charlie, Thank you for choosing Montage Kapalua Bay for your romantic getaway. We are delighted to know you enjoyed a relaxing escape at our Maui retreat. We look forward to welcoming your back for another memorable island experience. Mahalo nui loa, Anthony Freda Resort Manager More 

Hauula, Hawaii
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This resort is absolutely incredible! Pictures do not do justice even the professionally edited ones. We visited the Montage from Oahu to celebrate my husbands birthday and he couldn't have been happier. I'm not really sure where to start. The biggest thing that stood out for me was that it actually felt like a resort, when I think of a... More 

Helpful?
3 Thank Kerrianne T
MontageKapaluaBay, Manager at Montage Kapalua Bay, responded to this review

Aloha, Thank you for your review and for your kama`aina support. We are thrilled you and your family enjoyed the sense of aloha here in Kapalua Bay, Maui. Mahalo for your visit and we look forward to your return. Mahalo nui loa, Anthony Freda Resort Manager More 

bevelry hills
Level Contributor
61 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We have stayed in many hotels in Maui and this is the best one we've ever stayed at by far. The service is outstanding, the cleanliness and amenities at the hotel are excellent, the location is perfect. Thumbs up all around. It is one of the more expensive hotels on the island but it is well worth it! I promise!

Helpful?
3 Thank Carrie W
MontageKapaluaBay, Manager at Montage Kapalua Bay, responded to this review

Aloha Carrie, Thank you for your review! We are delighted to know your experience was outstanding all around. We look forward to welcoming you back in the near future. Mahalo, Anthony Freda Resort Manager More 

Chicago, Illinois
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Our family of 6 just returned from a 7 night stay at the Montage! We stayed in a two bedroom unit. The bedrooms were so large that we could put all four of our kids in one room by using 2 roll ways and there was still plenty of room to walk around. There was also a full size comfortable... More 

Helpful?
6 Thank Momtwofour4
MontageKapaluaBay, Manager at Montage Kapalua Bay, responded to this review

Aloha, Thank you for choosing Montage Kapalua Bay for your family celebration. We are honored to be the chosen destination for such a memorable occasion for you and your family. We truly appreciate you taking the time to share your experience with us on TripAdvisor. Your compliments and kind feedback has been shared with our team. Mahalo and we hope... More 

Italy, Texas
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 19, 2016

we had only 4 nights in this fantastic resort and enjoyed our stay. The staff was great, Always friendly and helpful. Our room was spacious and clean, The food was excellent and the service in the restaurant was as in a luxury resort

Helpful?
2 Thank porto n
MontageKapaluaBay, Manager at Montage Kapalua Bay, responded to this review

Aloha Porto, Thank you for your generous compliments and candid review on TripAdvisor. As we are thrilled you enjoyed your island getaway with us, we hope to welcome you back soon. Warmest aloha, Anthony Freda Resort Manager More 

Los Angeles, California
Level Contributor
81 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed August 13, 2016

Just about as good as it gets - Montage only has four hotels but they have picked up where The Four Seasons and The Ritz-Carlton have lft off. Not cheap but worth the price! Ask for Beth by the pool -she is awesome!

Helpful?
Thank Bill T
MontageKapaluaBay, Manager at Montage Kapalua Bay, responded to this review

Aloha Bill, Mahalo for taking the time to review our resort and restaurant on TripAdvisor. Your kind words have been shared with Beth and the team. We look forward to your return to Maui. Warmest aloha, Anthony Freda Resort Manager More 

London
Level Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed August 12, 2016 via mobile

First let me say Maui is a fantastic holiday destination for the family and this hotel is impressive on many levels. The actual property is world class. As good as it gets. Pools brilliant, beach right next to hotel and great gardens. The only buts I have are: 1) this is the wettest past of the island. Probably a blessing... More 

Helpful?
3 Thank ace233
MontageKapaluaBay, Manager at Montage Kapalua Bay, responded to this review

Aloha, Thank you for sharing your experience and candid feedback online. We truly appreciate your high marks and recognition of our pool team. It was our pleasure to address your concerns with the highest level of service. We look forward to providing you and your family with another exceptional resort experience. Mahalo, Anthony Freda Resort Manager More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Beachfront
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Free Parking
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Montage Kapalua Bay is an expansive, world-class resort set atop picturesque Kapalua Bay along the shimmering shores on the island of Maui, Hawaii. Combining 50 residences, six grand residences and 54 Montage Residences, the 24-acre resort celebrates the aloha spirit of Maui, the richness of Hawaiian culture, and regional art and artisanship - from architecture and local visual art to culinary and spa offerings. Montage Kapalua Bay includes a multi-tiered lagoon pool, Cane & Canoe signature restaurant, Mahana Market, Spa Montage and luxury residential accommodations featuring spacious living rooms, large private lanais and fully equipped gourmet kitchens. ... more   less 

Additional Information about Montage Kapalua Bay

Address: 1 Bay Drive, Lahaina, Maui, HI 96761-9035 (Formerly The Residences at Kapalua Bay)
Location: United States > Hawaii > Maui > Lahaina
Price Range: $778 - $3,223 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Montage Kapalua Bay 5*
Number of rooms: 56
Reservation Options:
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Also Known As:
Montage Kapalua Bay Maui/Lahaina
Hotel Style:
#1 Luxury Hotel in Lahaina
#1 On the Beach Hotel in Lahaina
#1 Spa Hotel in Lahaina
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