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About
#2 of 31 hotels in Lahaina
Location
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Value
Travelers' Choice
A premier Maui resort, Montage Kapalua Bay invites guests to experience oceanfront accommodations imbued with island spirit. Spacious one-, two-, three- and four- bedroom residential-style suite accommodations offer expansive living rooms, large private lanais, fully equipped kitchens and elegant master suites. Dining venues range from the upscale Cane & Canoe to the grab-and-go Mahana Market to complement the full-service Spa Montage, historic Cliff House, neighboring two championship golf courses, tennis courts and zip-lines. Guests will be embraced with a blend of relaxation and rejuvenation, marked indelibly by unique beauty and culture. This resort is the perfect setting for multi-generational family vacations and secluded getaways.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Tennis court
Babysitting
Wifi
Hot tub
Infinity pool
Adult pool
Outdoor pool
Heated pool
Fitness classes
Sauna
Restaurant
Breakfast available
Poolside bar
Aerobics
Children Activities (Kid / Family Friendly)
Kids club
Free shuttle or taxi services
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Massage
Concierge
Convenience store
Non-smoking hotel
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Private beach
Additional bathroom
Housekeeping
Private balcony
Kitchenette
Microwave
Flatscreen TV
Room service
Safe
Refrigerator
Kitchenware
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Modern
Location
Full view
57Somewhat walkable
Grade: 57 out of 100
14Restaurantswithin 0.75 miles
12Attractionswithin 0.75 miles
Contact
1 Bay Dr, Lahaina, Maui, HI 96761-9035
Getting there
Rental CarsSee rental cars from $74/day
694Reviews113Q+A100Room tips
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We spent most of 2020 rescheduling our annual Maui visits, but jumped on a plane mid November, about a month after Hawaii launched the pre-travel testing option to avoid quarantine. We are based in Austin, Texas and unfortunately, many of the state approved testing options were simply not available, nor would comply with the 72 hour requirement. So, we opted for an at-home lab test 'Let's get checked' and we had our results within 24 hours. I'm not sure if that is standard or if we were just lucky, but the turnaround was impressive. Many of you might be asking, is the process and testing worth the trouble? I can only share our experience, but in short, yes. Once you have the process in action and test results pending, or in hand, it's really quite easy. (I will caution you, HI approved testing partners are required, and they take this very seriously. You will find yourself in quarantine, or back on a plane returning home if your test does not comply. Read the fine print, and make sure the approved labs are actually approved for your state.) Upon arrival, the check in process at the airport very efficient and fast. Jumping through the Hawaii hoop is a little tedious the first time, but once you are through it, it's really not that bad. We own a fractional at the Montage Kapalua and spend about 4 weeks per year on island, at our Montage Maui home. It is always a pleasure and a privilege returning to the Montage. The positive experience begins the second we pull into the driveway and are greeted by the valet staff and front-of-house. Very 'aloha' and welcoming. The extra support continues to check-in where we are always greeted with a bottle of bubbles or something welcoming in our condo. We are relatively new Montage owners, but our unit is always impeccably sorted, clean and in great shape. The housekeeping staff services the units twice per day, which is very nice. The housekeepers learn your habits and will accommodate requests for the best time for room servicing, also very nice. The Montage grounds are always equally sorted and just gorgeous! There is nothing like the view from this property. My first visit to Maui was actually in Kapalua where I stayed at the old Kapalua Bay Hotel (circa early 2000's) which rested on the Montage property. The old hotel was flattened to make space for the Montage at Kapalua Bay. The views remain unchanged from years past, but the new property is a major improvement as the old hotel was losing it's classic shine and charm. The Montage staff throughout the property from the Hideaway lounge to the pool staff are all fabulous. Covid19 has been difficult on the locals, so there is extra aloha extended as they are very happy to see returning travelers. I've previously reviewed the Montage, so I'll spare some of the traditional details, but will say that we have found everything to be 100%, 5 star and just as the property was on our first visit.... Regarding Ownership: If you are considering fractional ownership on Maui, or a timeshare, I thought I would explain why we decided to become Montage owners vs some other options including remaining traditional renters. Over the past twenty years, I have literally stayed in pretty much all Hawaii 4, 5 star hotels on all islands, and I do have some favorites...But, when we stayed at the Montage for the first time, we quickly knew that nothing really compared and it uniquely fit our criteria. Here's why. We like 5 star properties, excellent service, great food options, nice gyms/spas, private adult pools and oceanfront locations...We have high standards and do not make excuses for how we like to travel in Hawaii. While preferring 5 star experiences, we also enjoy the extra room a condo provides with condo amenities vs a typical hotel room. Unfortunately, our condo experiences on HI islands in the past were more 3 star, riddled with loud kids, large families, bad food, crowded everything and generally not a good fit for what we seek in a vacation experience. These 3 star condo experiences were almost always cut short and we ended up back at the five star hotel properties we love. Here's the Maui dilemma...Finding a five star hotel experience + a condo roominess/amenities experience is a stretch on Maui. Montage does a nice job of bringing a five star hotel experience to roomy residential condos in a gorgeous environment with all the amenities we desire. The setting is less people-dense than most properties (which is nice right now) and it just feels very residential, peaceful, quiet and comfortable. Montage is #1 pick for us and checks all boxes, and now we can say we own a little bit of Maui dirt, well, at least we have the dirt 4 weeks each year....I will say as a Hyatt Residence owner, we have stayed many times at the Hyatt Kaanapali Residences and we absolutely love this 4 star property. So, if Kapalua is too remote for you, consider the Hyatt for either rental, or share purchase. We are not fans of the Westin timeshare property, you can find my Westin review if you are interested. So, I hope this was helpful. I thought some of you out there might like to travel like we do and might be considering a purchase. Thanks for hanging in there reading this long piece. I'm always open to taking any questions. Mahalo, Brent…
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Date of stay: November 2020
Rooms
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Service
Room Tip: Views from second floor up are terrific and some might prefer units a little further from the...
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The Montage at Kapalua was pristine - from the service, to the room, food, spa, pool and beach as well as the property itself. While visiting during the pandemic the hotel ensured that cleanliness was consistent - safety was a priority and client service was EXCELLENT!! Anna our concierge was amazing and booked everything for us on and off the property. She was enthusiastic, professional and courteous and responsive in every way. At the Montage the team’s focus is making sure you have a first rate experience. If you are going to Maui - this is the place to stay - it is elegant and refined. We’ve stayed at other resorts on Maui but this is the one that we will always stay at going forward. The location, service, amenities and the room is unsurpassed (huge with full kitchen and sub zero refrigerator, dishwasher, big dining table, full living room, wine refrigerator, walk in closet, 2 bathrooms, amazing bedroom, beautifully decorated with first rate finishes and an impressive balcony). I felt guilty not using such a beautifully appointed kitchen. We are in property and off each day and evening. You can reserve adjacent rooms easily to adjust the configuration for a family stay. This vacation at the Montage at Kapalua was the best - you will be thankful to experience all this resort has to offer.…
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Date of stay: November 2020Trip type: Traveled as a couple
Helpful
Response from Montage Kapalua Bay, General Manager at Montage Kapalua Bay
Responded 1 week ago
Aloha cynthianaughton, Thank you so much for the wonderful review! While travel has always been a bit stressful, it's especially true these days. We greatly appreciate you making the journey to Montage Kapalua Bay. The goal of every member of the team is to make our guests feel comfortable, safe and pampered. I'm so glad that we were able to give you some respite from these challenging times and look forward to welcoming you back in the better days ahead. In the meantime, we hope you and your loved ones have a wonderful holiday season and that you all stay well! A hui hou - until we meet again. Matt
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The Montage bought a failed Ritz Carlton condo development and turned it into an all suite hotel with kitchen, washer/dryer and all hotel amenities including turndown. They give you a nice supply of detergent, coffee etc so you can cook some of your meals ... there is a Costco 50 min away and a nice grocery store 5 min away. The rooms, the pool and the spa can't be beat and the attentive service from friendly employees is terrific. The hotel's three restaurants are superb. we went just after HI reopened and the hotel did not miss a beat. Go with kids or another couple and then the price is not so bad.
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Date of stay: November 2020
Value
Cleanliness
Service
1 Helpful vote
Helpful
Response from Montage Kapalua Bay, General Manager at Montage Kapalua Bay
Responded 1 week ago
Aloha Dr. W: What a wonderful review - thank you. I shared your kind words with the team at our morning lineup and they were both delighted that they'd met your expectations and proud that you chose Montage Kapalua Bay to spend your vacation. In short, your comments made their day - mine too. We look forward to welcoming you back one day soon. In the meantime, take care of yourself and your loved ones. Please let me know when you're ready to return. A hui hou - until we meet again, Matt
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Wonderful hotel. Hotel grounds are impeccable and staff was very welcoming of our family. Everywhere we went they knew our name and the names of our girls. Paintbox is a must with kids and we will plan to do that again next trip. Montage Merits is something so simple, yet makes the kids excited for the next day. The room size and amenities are second to none on the island, the view is incredible. Access to the beaches around Kapalua is great and better than the Ritz or surrounding condos. Needless to say we will keep coming back and as long as the quality stays where it is, we hope to purchase a unit here. Mahalo!!!
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Date of stay: January 2020Trip type: Traveled with family
Helpful
Response from Montage Kapalua Bay, General Manager at Montage Kapalua Bay
Responded 5 weeks ago
Aloha RoxIrons, Thank you for such a nice review! It was especially welcome as it was the first review we've received after our seven month closure. It put a smile on the faces of our team. We look forward to welcoming you back to Montage Kapalua Bay sometime soon. We're biased, but we believe we're the perfect place to unwind and relax in this new normal! A hui hou, Matt
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This hotel was excellent. Nice staff, big pools, right by the ocean. The only things were: 1. It was very expensive, but it was great for the rooms and view 2. The cliff jump. Here’s what happened: We were walking one day along the beautiful views and we see all these lifeguards and paramedics. We were wondering why-so we asked someone. They said, “Someone was jumping off the cliff-and a wave struck him, and he is stuck in between the sharp rocks.” This vacation was one of the best I have ever been on-but don’t do the cliff jump.
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Date of stay: March 2020Trip type: Traveled with family
4 Helpful votes
Helpful
Response from Roger Bright, Marketing at Montage Kapalua Bay
Responded Jun 7, 2020
Aloha, thank you for sharing comments on your recent stay at Montage Kapalua Bay. We take pride in providing guests a Five Star experience. Our Associates look forward to welcoming you back to the resort in the near future. Warmest regards - Roger Bright, Director of Sales & Marketing.
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PRICE RANGE
$856 - $2,649 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
The Residences at Kapalua Bay
LOCATION
United StatesHawaiiMauiLahaina
NUMBER OF ROOMS
50
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Claim Your Listing Frequently Asked Questions about Montage Kapalua Bay
Which popular attractions are close to Montage Kapalua Bay?
Nearby attractions include Slack Key Show (0.3 miles), Kapalua Coastal Trail (0.2 miles), and Napili Beach (0.4 miles).
What are some of the property amenities at Montage Kapalua Bay?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Montage Kapalua Bay?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Montage Kapalua Bay?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
What are some restaurants close to Montage Kapalua Bay?
Conveniently located restaurants include Merriman's Kapalua Outdoor Grill, Gazebo Restaurant at Napili Shores, and Honolua Store.
Are there opportunities to exercise at Montage Kapalua Bay?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Montage Kapalua Bay?
Yes, dry cleaning and laundry service are offered to guests.
Does Montage Kapalua Bay offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Montage Kapalua Bay?
Many travelers enjoy visiting Cliff House (0.03 miles).
Does Montage Kapalua Bay have any great views?
Yes, guests often enjoy the harbor view available here.