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Paki Maui Resort

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Paki Maui Resort
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456 Reviews from our TripAdvisor Community

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Showing 442: English reviews
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

Super unresponsive management staff. We stayed in room 302 with a rusty fridge, nasty kitchen, and we came home to water on our kitchen floor. My girlfriend slipped and broke the glass bottle she was carrying, sending glass everywhere. We called to report it and the property managers (offsite and not available to come help) reported that broken glass all... More 

Helpful?
1 Thank Bosox513
Houston
Level Contributor
6 reviews
3 of 5 stars Reviewed 4 weeks ago via mobile

A nice resort but has no sand beach (rocks and bulkhead). Amentities were OK. There was a grocery shopping right across the street. Bedroom was tight and on the non water side of the condo, so waking up to the surf was out. Spent most of the nights on the living room sofa-bed to circumvent this.

Helpful?
Thank HouChas
PakiMaui3615, General Manager at Paki Maui Resort, responded to this review

Aloha and Mahalo for visiting the Paki Maui Resort, we are very happy that you enjoyed our property. We do have awesome snorkeling in the front of the resort with the Honu (Green Sea Turtles). The sandy areas are dependent upon the tides. However there is a beautiful oceanfront grass area on the property for lounging in the sun. More 

Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Pleasantly surprised. Even though no air conditioning the ceiling fans worked well and leaving the back sliding glass door open. Let breeze in. Not fancy very basic but full kitchen and even garbage disposal sofa bed comfy bathroom small but beach in front good for kids in morning shallow and protected by two rock walls

Helpful?
Thank Littlegiat
PakiMaui3615, General Manager at Paki Maui Resort, responded to this review

Thank you for sharing your experience with us. We are so glad you found everything you needed at our oceanfront resort. We hope you may return to paradise and the Castle Resorts Paki Maui someday. More 

Missouri
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 27, 2016

We stayed here June 9 through June 18. We enjoyed our stay very much. Ocean front, ocean view. We were lucky enough to see sea turtles each day. The Condo was clean, beds were great, kitchen was well stocked with about everything you need to cook, it was great to have a washer & dryer too. We used the BBQ... More 

Helpful?
1 Thank B B
PakiMaui3615, General Manager at Paki Maui Resort, responded to this review

Aloha and Mahalo for staying at the Paki Maui. We are so happy that you enjoyed your stay. We are sorry you were with a private owner on property and we were not able to assist you with the additional items you requested. More 

Lahaina, Hawaii
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 14, 2016

The property is well established with all the grounds, but the rooms typically need to be updated and refreshed. The pool is nice as is the BBQ grill out by the ocean. There is swimming in front, but not a very big beach. There is a park next door and shopping right across the street from this property.

Helpful?
2 Thank Brooke M
PakiMaui3615, General Manager at Paki Maui Resort, responded to this review

Aloha, I am unable to determine which management company that you booked through, Castle Resorts (management for this Trip Advisor Site) continually works on keeping our condos updated. We are happy you enjoyed our oceanfront property and the convenience of nearby shopping and restaurants. Mahalo for staying at the Paki Maui. More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 7, 2016

No on site service. My son went to bed and came out a few minutes later saying there was bugs in the bed. We couldn't get any help that night other than getting new sheets. Couldn't get anything done until the next day. There response was they are just termites without wings looking for something to munch on. So our... More 

Helpful?
2 Thank Tony P
PakiMaui3615, General Manager at Paki Maui Resort, responded to this review

Aloha, I am unable to determine what management company that you booked through, Castle Resorts does not manage all of the condos on property. Paki Maui Resort's owners do have the resort treated quarterly for any unexpected guest!! More 

Travelers are raving about these Lahaina hotels

Phoenix, Arizona
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 5, 2016

We rented a private condo for 4 nights. We actually booked it last minute, called the resort itself, and was treated wonderfully from the first phone call. When we arrived in Maui and got our rental car, I called the desk again and was given specific directions (only 4 turns from the rental car lot) but it is quite a... More 

Helpful?
Thank Michael J
PakiMaui3615, General Manager at Paki Maui Resort, responded to this review

Aloha and mahalo for staying with the Castle Resorts Paki Maui. We are so pleased you enjoyed all the beauty of the Paki Maui Resort. The turtles and the Paki Maui Ohana will await your return. Maui No Ka Oi! More 

Hawaii
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed May 21, 2016

I'm a frequent Maui visitor from the Big Island and stayed here for the first time for 3 nights. The month of May isn't as hot as the summer months but it was too hot without air conditioning. Opening the sliders on the ocean side helped a lot but opening the windows on the street side at night made for... More 

Helpful?
2 Thank HawaiiPat
PakiMaui3615, General Manager at Paki Maui Resort, responded to this review

Aloha and Mahalo for staying with us. We are so sorry the installation of the new refrigerator spoiled your vacation. Our team of employees and owners at Paki Maui focus on making each guest stay a wonderful experience. Scheduling delivery service can be a bit tricky on Maui, and I am very sorry for your inconvenience. The ocean in front... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 20, 2016

We booked the room through Castle Resorts. This is our second visit to Paki Maui and both times the rooms have been good but not outstanding. This time was in room 409, a 1-bedroom with a great ocean view. Interior decor is tasteful and well-kept, as is the kitchen with newer appliances and full prep and service facilities for at... More 

Helpful?
1 Thank ColoradanTraveling
PakiMaui3615, General Manager at Paki Maui Resort, responded to this review

Mahalo for staying with us and sharing your experience. We thank you for letting us know about the fan in the bathroom and the water pressure. The front desk staff is on property daily from 8am-8pm to help with any maintenance needs. We hope you can return to paradise for a third time someday! More 

Sacramento, California
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed May 12, 2016

My friends and I were placed at this hotel as part of a package deal. 1st night was ok. 2nd night, not so much. We were gone from our room all day. We left at 9am and got back around 10pm. Sat on the couch, had a nightcap and made plans for our next days snorkeling trip. At around 10:45,... More 

Helpful?
1 Thank SactoMitch
PakiMaui3615, General Manager at Paki Maui Resort, responded to this review

We are very sorry to hear about your experience at Paki Maui. We do have a security company that will take care of any guest concerns with security. These condos are individually owned. Castle Resort Paki Maui does manage 36 condos on property and the condo you stayed in does not represent this website managed by Castle Resorts & Hotels. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Beachfront
Things to do
  • Pool
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
The best oceanfront value on the Kaanapali Coast. Spacious suites, breathtaking views and an ideal location between the exclusive Kaanapali and Kapalua resort areas. Located next to the beach with guest suites encircling the interior garden atrium's soothing waterfall, this resort is a perfect place to relax and make new friends. ... more   less 

Additional Information about Paki Maui Resort

Address: 3615 Lower Honoapiilani Rd, Lahaina, Maui, HI 96761-8996 (Formerly ResortQuest Paki Maui)
Location: United States > Hawaii > Maui > Lahaina
Price Range: $145 - $276 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Paki Maui Resort 2.5*
Number of rooms: 110
Reservation Options:
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Also Known As:
Aston Paki Maui Hotel Lahaina
Paki Maui Resort Lahaina
Resortquest Paki Maui
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