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The Westin Nanea Ocean Villas, Ka'anapali

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45 Kai Malina Parkway, Lahaina, Maui, HI 96761
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Room & Suite (341)
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What is Travelers’ Choice?
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Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 03/26/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin Nanea Ocean Villas, Ka'anapali
Updated 03/26/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 33 hotels in Lahaina
Location
Cleanliness
Service
Value
Travelers' Choice
The Westin Nanea Ocean Villas, Ka'anapali features 390 luxurious villas and a variety of world-class resort amenities in Lahaina, Hawaii. Enjoy a prime location near rainforest hiking trails, 400-foot waterfalls, and The Forbidden Coast. At the end of an exciting day, settle into spacious villas featuring fully equipped kitchens, washer/dryers and free Wi-Fi. Resort amenities include an expansive lagoon-style pool, full-service restaurant, beach bar, children’s beach pool and play area, oceanfront cabanas and a WestinWORKOUT® fitness studio. Experience a trip to remember at our Ka'anapali beach resort in Lahaina, Maui, Hawaii.
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Room & Suite (341)341
Full view
Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Diving
Children Activities (Kid / Family Friendly)
Valet parking
Paid public parking on-site
Wifi
Hot tub
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Poolside bar
Snorkeling
Tennis court offsite
Kids club
Kids pool
Kids' outdoor play equipment
Photo copier / fax In business center
BBQ facilities
Baggage storage
Concierge
Convenience store
Gift shop
Non-smoking hotel
Outdoor furniture
Picnic area
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
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Room features
Bathrobes
Air conditioning
Additional bathroom
Dining area
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Private balcony
Seating area
Separate living room
Sofa
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Oven
Refrigerator
Stovetop
Kitchenware
Flatscreen TV
On-demand movies
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Romantic
Hotel links
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1760Reviews118Q+A100Room tips
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Popular mentions
kfpfeiffer2019 wrote a review Jun 12
7 contributions1 helpful vote
If you are staying at the Westin villas or anywhere close by along the Ka’anapali coast in Maui, don’t miss the cultural programs organized by Keola and Maka at the Westin Nanea. We participated in presentations on the Hawaiian language, Hawaiian dances, and a botanical tour, as well as a commemoration of King Kamehameha’s legacy, and got memorable insights into the background of one of our favorite vacation destinations.
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Date of stay: June 2021Trip type: Traveled with family
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Response from Sophia Airington, Guest Services / Front Office at The Westin Nanea Ocean Villas, Ka'anapali
Responded 2 days ago
Aloha kfpfeiffer2019, Mahalo for choosing to stay with us at The Westin Nanea Ocean Villas, we truly hope you enjoyed your stay with us! Thank you for your glowing review, As one of Maui's most Hawaiian hotels we take pride in being able to educate and guide our visitors with our rich culture and history. We appreciate your kindness and respect for the Hawaiian culture as well as our hard working cultural associates! We truly look forward to welcoming you and your family back home here with us very soon! A hui hou! (until we meet again) The Westin Nanea Ocean Villas
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Michael W wrote a review Jun 11
1 contribution
Arrived for first time to Nanea after purchasing a Westin timeshare some 5 years ago. We were very excited to finally visit the new property. Beyond the usual Covid closures of facilities we entered our two-room suite to find urine and tp in the master bedroom toilet. TP and detritus were all over the floor. This we could have just dealt with until we opened the closet door in the master to find the mirror on the back of the door was covered in dried ejaculate. Yeah, that 'll turn your stomach. We called the front desk and asked to speak to the manager and they forwarded us to the Housekeeping manager. No apologies --just an offer to send a cleaner!! Now we went on a real inspection and found the balcony was covered in bird feces and dust. In 40 years of travel all around the world, this hotel had the worst quality control of any major hotel chain I've ever seen. We are strongly considering leaving early if the level of service does not improve.
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Date of stay: June 2021
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Response from Nanea GSM, Guest Services / Front Office at The Westin Nanea Ocean Villas, Ka'anapali
Responded 2 days ago
Aloha Michael W, Your review is extremely concerning. Please reach out directly to the resort to provide further feedback. Our goal is to exceed guest expectations and when service failures are shared without resolution or closure, a call to action is required. We look forward to hearing from you personally. Mahalo.
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Ken G wrote a review Jun 6
Dripping Springs, Texas, United States24 contributions40 helpful votes
Our first week here (and we've been owners since before Nanea was even built) started off poorly, as we were placed on the ground floor of bldg 7. While that works for folks who want to get to the beach (and the amazing kiddie pool/kiddie beach combination quickly), we wanted on as high a floor as we could get. After expressing my displeasure in no uncertain terms, along comes Aleksandra Loudermilk, Guest Services Manager. She takes over and the next morning sees that we're moved to the top floor of Bldg 1. Most gsm's would stop there, but not her. She then looks up our two-week reservation next March, and gives us 6-7 different rooms to select from, including photos she took of the view from the room. Who does that? Talk about going above and beyond...I'm still shaking my head at how poised and solution oriented she is. Btw, if you stay for at least two weeks there is maid service, they will take your trash away anytime you call and they have water refilling stations that I know save us $100 easy. So, Maui's open, the Westin Nanea is the best property on Kaanapali Beach, and Aleksandra will take great care of you!
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Date of stay: June 2021
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Room Tip: Rooms away from the pool are quieter but all units are well sound-proofed
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Response from Nanea GSM, Guest Services / Front Office at The Westin Nanea Ocean Villas, Ka'anapali
Responded 1 week ago
Aloha Ken G, Mahalo nui loa for your review. Aleksanda is definitely an asset and star manager here at The Westin Nanea Ocean Villas. We look forward to your return in March! A hui hou!
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CURGC wrote a review May 2021
2 contributions2 helpful votes
Our stay was May 8 - 15, 2021 This resort did not even provide bottled water, a pen or a pad of paper. There was no maid service and the restaurant was closed. When we asked why their was no pens or water in the room we were told it was because of "COVID". We were told when checking in that their was no maid service because of "COVID" and the restaurant was closed. But they will take your money... Besides not being able to rent a car (rental fleets were sold during the pandemic), Uber and Lyft took 20 - 30 mins because no one had a rental car. They still want you to come to Hawaii, but Hawaii is not ready for visitors. Expect to be disappointed.
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Date of stay: May 2021
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Room Tip: Stay away from Hawaii
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2 Helpful votes
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Response from Nanea GSM, Guest Services / Front Office at The Westin Nanea Ocean Villas, Ka'anapali
Responded 2 weeks ago
Aloha CURGC, Thank you for choosing to travel during the pandemic. We apologize that our modified resort operations did not meet your expectations. Despite the limitations that disappointed you here on property and within the State of Hawaii, County of Maui infrastructure, we truly hope you were able to enjoy sun kissed moments on the beach and mist drenched moments in mountains. Please be sure to reach out to any manager on duty to discuss your resort stay in detail .
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Jeanvaca wrote a review May 2021
Boston, Massachusetts102 contributions65 helpful votes
Writing this review on day six of our stay at Westin. So...positives so far, beautiful resort with beautiful views of kaanapali beach. And we are in Maui, finally after a year and a half of lockdowns, at least that’s what we keep reminding ourselves as we are being followed, policed and monitored every minute of our stay! Our room is a two bedroom oceanfront and has a beautiful view. Master has a separate tub and walk in shower and a double sink. The second bedroom is a tub shower, which surprised me a little, would have been much better as a walk in shower at a high end resort. Our kitchen was not furnished for six people, more like for two. Had to call office a dozen times to bring up kitchen supplies. Now, that being said, they did supply us with whatever we needed and quickly. Beds are comfortable. Now, the negatives for us, were, this is definitely a family resort for small children. Kids everywhere!! No avoiding kids, this resort caters to small children. Pools are full of children. First three nights, we had small children screaming off balconies all night long, finally called security, but continued well into night right around dinner and sunset. If you are getting away without children or are retired, book with Westin kaanapali next door, way more relaxed and quiet. Westin kaanapali also has adult only pools and hot tubs. You have to pay $20 per day for chairs on beach and extra for an umbrella. Parking is also $20 per day. Now, for covid policing and monitoring, who knows how much longer this will continue, but as of now, it was annoying, degrading, like having a babysitter follow you around the resort 24/7. Mask monitoring, even outside, unless you were sitting at a table or pool chairs. Not so much on beach though. We had a family of six, could not push chairs together, had to be separated by twos, no matter what. And they policed that heavily! Normally, you could go back and forth and use facilities at both Westin’s, not during covid. We walked down to utilize kaanapali hot tubs because they still didn’t have nanea hot tubs working entire time we were there. We were sitting in the hot tubs enjoying the live music and a security guard kicked us out and said we needed to return to our resort. Lastly, my husband and I were working out in the gym, side by side on ellipticals and once again a security guard made us separate to every other machine. My husband has exercise induced asthma and usually puts mask over mouth, but below nose, when working out. The gal monitoring exercise room, stood behind my husband his entire workout and made sure he wore his mask over his nose. Now, for you sheep that think this is ok and common sense practices for my husband and I not to workout next to each other, although we sleep together and that my family can’t sit together, although we are together nonstop, this is the perfect resort for you. For the people that actually use their brains and have common sense and follow the science, this resort may be very annoying to you, especially after paying $700-900 for your room per night. You go on vacation and spend your hard earned money, to relax, and be catered and pampered to, not to be scolded your entire trip. We were very respectful with our mask wearing, but the other covid practices made no sense whatsoever.
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Date of stay: May 2021Trip type: Traveled with family
3 Helpful votes
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Response from Nanea GSM, Guest Services / Front Office at The Westin Nanea Ocean Villas, Ka'anapali
Responded 2 weeks ago
Aloha jeanvaca, Thank you for choosing The Westin Nanea Ocean Villas as your renewal destination. We apologize that your recent stay did not meet expectations. We truly appreciate all of the additional efforts travelers such as yourselves are doing to keep our islands safe. Please reach out directly to the front office manager on duty if you would like to discuss your experience further.
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PRICE RANGE
$457 - $1,120 (Based on Average Rates for a Standard Room)
LOCATION
United StatesHawaiiMauiLahaina
NUMBER OF ROOMS
390
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Frequently Asked Questions about The Westin Nanea Ocean Villas, Ka'anapali
Which popular attractions are close to The Westin Nanea Ocean Villas, Ka'anapali?
Nearby attractions include Kahekili Beach Park (0.4 miles), Myths of Maui Luau (0.6 miles), and Huaka'i Luau Maui- Journey Through Polynesia (0.4 miles).
What are some of the property amenities at The Westin Nanea Ocean Villas, Ka'anapali?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Westin Nanea Ocean Villas, Ka'anapali?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at The Westin Nanea Ocean Villas, Ka'anapali?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Westin Nanea Ocean Villas, Ka'anapali?
Yes, paid public parking on-site and valet parking are available to guests.
What are some restaurants close to The Westin Nanea Ocean Villas, Ka'anapali?
Conveniently located restaurants include ABC Stores, Duke's Beach House, and Pulehu, An Italian Grill.
Are there opportunities to exercise at The Westin Nanea Ocean Villas, Ka'anapali?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at The Westin Nanea Ocean Villas, Ka'anapali?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to The Westin Nanea Ocean Villas, Ka'anapali?
Many travelers enjoy visiting Old Lahaina Courthouse (4.4 miles), Lahaina Jodo Mission (4.1 miles), and Wo Hing Temple Museum (4.6 miles).
Does The Westin Nanea Ocean Villas, Ka'anapali have any great views?
Yes, guests often enjoy the ocean view available here.
Is The Westin Nanea Ocean Villas, Ka'anapali accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.