We are going to stay at one napili way in a week and have been trying every day for a week to get in contact with anyone (by phone and email) to verify our reservations and have had no responses. Getting quite frustrated and nervous about actually having a place to stay. Hoping we didn't get scammed. No trouble getting in contact with them when payments were due.
Stayed here for a week and had a great time, until another group came and partied loudly until all hours of night asked to keep the noise down and they just waited until 1:30am and started up again used spa (that closes at 9pm not locked. Took one of our outside chairs for their use at pool. No manager, talked to them or did anything about their rudeness or behavior. Almost made a great vacation a disaster. Not sure if we will return.
I’ve made the trek with family and friends to One Napili Way (ONW) at least 15 times. Every single trip has been wonderful because of the care and attention Dan brings to property. Of course little things have happened over the years, even a major hurricane in 2018, but Dan and Chris are always anxious to make sure our stay is great. They are quick to respond, over and beyond helpful, and have become like family over the years. Service and hospitality like this is hard to come by, and I’m so grateful to be able to visit ONW every summer.
We have been coming to Maui for over 20 years and really enjoy staying here. Napili Bay is our favorite spot, so much so that for the past six years we never ventured to another location! The condos are clean and the manager will get you anything you need. It is not a hotel, so don’t expect daily cleaning, but with the washer and dryer in the unit we had what we needed. Some units will have spices left over from prior rental but we always bring our own. It’s a condo and a home away from home and a hotel is not going to give you spices or anything else. Here we at least had a full kitchen and could prepare our own meals. Eating out is very expensive in Maui so this is very important to us. Love this place and Napili Bay cannot be beat!
Rental options available for this 14 unit timeshare give the traveling family (couple, or 2 couples) a “feels like home” 3 bedroom apartment with full kitchen, newly refurnished common area, and 90 seconds beach access (200 yards) to Napili Bay and a beautiful beach and mini-reef. Second floor has gorgeous sunsets (especially 204, 205, 206). Lahaina is a short drive to countless opportunities for shopping, dining, or groceries with fresh fish and tropical fruit. Large pool, BBQ grilling area, and family-sized hot pool offer additional options for a great vacay in Hawaiian paradise.