We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
As a travel professional I have the opportunity to visit a lot of hotels, and in my opinion, this property delivers the perfect formula for a spectacular beach vacation. From snorkeling to shopping to swimming... this property offers everything you could want in a perfect...More
Out of the two breakfast buffets tried (we had complimentary meal tickets, the Westin Ocean Resort Villas and the Sheraton, I can definitely say that the Sheraton is the winner.
The service was always top-notch. The hostesses were always friendly and prompt- even when some...More
My son and I stayed here for one night. The room was a nice size, staff was very courteous and helpful. Beautiful grounds and a great beach. We loved being able to snorkel right at the Black Rock. It is probably one of the best...More
The Sheraton Maui was an excellent choice where to stay. It is in the middle of everything. Snorkeling is right at the front door. The staff is very accomodating..
We had 2 issues but theey were taken care of very professionally.
One was upon arrival...More
We have stayed here several times. Staff is very helpful, but sometimes they are pretty busy. We did have a problem with someone actually trying to break in to our room, with the help of the staff, because they said they lost their key. They...More
5 Thank LarryS769
Response from GuestExperienceTeam, Manager at Sheraton Maui Resort & SpaResponded January 10, 2013
Aloha and thank you for your review. On behalf of the staff here at Sheraton Maui, we are glad you enjoyed your stay with us and sincerely apologize for the confusion in the room numbers which led to this incident. We have briefed our team...More
Building 4 has amazing Oceanfront rooms on the 5th and 6th floors looking directly down Ka'anapali Beach and over the Ocean and Black Rock, we had amazing room 4610 it had two lanais, the 4 means building 4, the 6 means 6th... More
Building 4 has amazing Oceanfront rooms on the 5th and 6th floors looking directly down Ka'anapali Beach and over the Ocean and Black Rock, we had amazing room 4610 it had two lanais, the 4 means building 4, the 6 means 6th floor, 10 is the room number, ie 4610.