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Sheraton Maui Resort & Spa

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#20 of 31 Hotels in Lahaina
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Sheraton Maui Resort & Spa
Sheraton Maui Resort & Spa
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3,912 Reviews from our TripAdvisor Community

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Showing 3,688: English reviews
Melbourne, Australia
Level Contributor
82 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

We stayed in an Ocean Front room for 4 nights. Our room was on the 3rd floor of building 4 which faces across the pool and to the beach. We were offered an upgrade for a cost to a Deluxe Ocean front room but declined as these rooms are all in building 6. Building 6 is a long way away... More 

Helpful?
Thank Goopy007
Grand Ledge, Michigan, United States
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

My wife and I just spent a week at the Sheraton Maui Resort & Spa. This is a beautiful resort in a fantastic location. Our room was a partial ocean view with a king size bed. It was very clean, comfortable, and had a nice balcony with a table and chairs that we enjoyed "Wine Time" on while watching people... More 

Helpful?
Thank Birddog52
Maui
Level Contributor
62 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Sheraton Black Rock was the first hotel built when Kaanapali Resort was conceived. It sits high up on a promontory overlooking Kaanapali Beach on the left and Old Airport Beach on the left. Naturally, the grounds are huge by local standards. There's something very unique about this property. In Hawaiian Lore Black Rock was the jumping off spot for spirits... More 

Helpful?
Thank KulaBob
Moore, Oklahoma
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Rooms are small, bathrooms are small. Stayed on points and was given a parking lot / tennis court room view in building 3. On our last day we got to see the roto rotter guys cleaning out their system from our balcony. The room had a large safe but it was on the ground and you have to get on... More 

Helpful?
3 Thank Trent M
GuestExperienceTeam, Manager at Sheraton Maui Resort & Spa, responded to this review

Aloha Trent M, Thank you for taking the time to share your experience and feedback, and for being a loyal SPG member. We are sorry to hear that your stay did not meet your expectations. We appreciate you providing feedback and suggested areas of improvement. We hope to have the opportunity to welcome you back again in the future and... More 

Minneapolis, Minnesota
Level Contributor
25 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Great location, best hotel by black rock literally out the door, easy walk to shopping area and restaurants. Wonderful beach area could walk for as long as you want. Nice grounds for kids play catch, games, great pools for everyone's needs. Large hotel, been there for a very long time.

Helpful?
Thank cavb2000
GuestExperienceTeam, Manager at Sheraton Maui Resort & Spa, responded to this review

Aloha cavb2000, Mahalo for taking a moment to share your story. We are delighted to hear how much you enjoyed your stay and the location of our resort. We look forward to welcoming you back to our beautiful resort again soon. Warmest Aloha, Guest Experience Team More 

Melbourne, Australia
Level Contributor
572 reviews
159 hotel reviews
common_n_hotel_reviews_1bd8 732 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The location is very good and the facilities were very good but the service is poor. It is granted that we visited the middle of summer but still was not close to where it needed to be. It was our first stay and we needed to obtain information from the concierge our calls were not returned and the concierge was... More 

Helpful?
1 Thank Lechiffre1
GuestExperienceTeam, Manager at Sheraton Maui Resort & Spa, responded to this review

Aloha Lechiffre1, Thank you for taking the time to share your feedback. It's great to hear you enjoyed the location of our resort. We apologize for the inconveniences you experienced and will be sure to follow up with concierge team. We look forward to welcoming you back again in the future. Warmest Aloha, Guest Experience Team More 

San Francisco, California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The hotel has great location, 10 minutes drive to the Center where there are lots of difference types of restaurants & water sport areas. We stayed at one of the room with access to the lawn and enjoyed sitting at the outdoor table for coffee in the morning. The pool is crowded most of the time, the beach area is... More 

Helpful?
Thank Oanh N
GuestExperienceTeam, Manager at Sheraton Maui Resort & Spa, responded to this review

Aloha Oanh N, Thank you for sharing your experience. It's great to hear you enjoyed your stay and our Teppan Yaki Dan restaurant. We hope to have the opportunity to welcome you back again soon. Warmest Aloha, Guest Experience Team More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

wonderful black rock, beautiful scenery, very near beach, good yard, good-quality food bars, free self-parking, fun party. Nice staff but I couldn't reserve sunset cruise trip because consierge was busy everytime I visited(Three times!!!) After waiting almost 30 minutes I just gave up..

Helpful?
3 Thank SangEun L
Level Contributor
24 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My wife and I stayed here for out 1st trip to Maui. The room itself was nothing to get super excited about, however the location was a 12/10. Being next to black rock was perfect. There is snorkeling immediately off the beach, jumping the black rock is a must do, and if you get bored with the ocean, the resort... More 

Helpful?
Thank Michael L
GuestExperienceTeam, Manager at Sheraton Maui Resort & Spa, responded to this review

Aloha Michael L, Thank you for taking a moment to share your story. We are delighted to hear you had such a wonderful stay at our beautiful resort. We look forward to welcoming you back again for your next Maui vacation. Warmest Aloha, Guest Experience Team More 

Mesa, Arizona
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is perfectly located on Kaanapali because it's at Black Rock and has the widest beach compared to the other hotels there. We stayed in a Deluxe Ocean View room with great views of Black Rock and the beach. Fun grill called Cliff Dive Grill where we would watch the sunset from if we weren't on the actual beach... More 

Helpful?
2 Thank cvtminch
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Sheraton Maui Resort & Spa, Ka'anapali Beach's Black Rock, is near Whalers Village and Kapalua-West Maui Airport. Our Hawaii hotel has a lagoon, a ballroom, and an Ocean Lawn for weddings and meetings ... more   less 

Additional Information about Sheraton Maui Resort & Spa

Address: 2605 Kaanapali Pkwy, Lahaina, Maui, HI 96761-1970
Location: United States > Hawaii > Maui > Lahaina
Price Range: $308 - $699 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Maui Resort & Spa 4*
Number of rooms: 508
Reservation Options:
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Also Known As:
Sheraton Maui Hotel Lahaina
Sheraton Maui Resort And Spa
Maui Sheraton
Sheraton Lahaina
Lahaina Sheraton
Sheraton Maui Resort & Spa Lahaina
Hotel Style:
#1 Business Hotel in Lahaina
#7 Luxury Hotel in Lahaina
#9 Top resorts Hotel in Lahaina
#13 Spa Hotel in Lahaina
#18 On the Beach Hotel in Lahaina
#18 Family Hotel in Lahaina
#22 Romantic Hotel in Lahaina
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