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Westin Maui Resort And Spa

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#18 of 31 Hotels in Lahaina
Certificate of Excellence
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Westin Maui Resort And Spa
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4,841 Reviews from our TripAdvisor Community

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Showing 4,636: English reviews
San Francisco, California
Reviewed July 31, 2013

HORRIBLE EXPERIENCE! I was here on my honeymoon and thought that we will have a relaxing time, thought wrong! First, we got stuck in a double bed room even though we requested a king bed beforehand. The bed was way too small both me and my hubby. On top of that, there were doing construction in the hotel that starts...

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Helpful?
7Thank Milana F
WestinMauiAmbassador, Manager at Westin Maui Resort And Spa, responded to this review

Aloha and thank you for your review. Please accept our apologies that we were unable to provide you with a positively memorable stay. Your feedback is important to us, and we have taken it into great consideration. We hope that we are able to make this up to you when we have a refreshed and renewed Westin Maui experience to...

Borehamwood, United Kingdom
Reviewed July 31, 2013

Contrary to other reviews, I was surprised to see that this hotel didn't have such high a rating! We stayed here July 2011 for our honeymoon, for 6 nights, before moving on to Waikiki. The hotel was great. It was big, airy and had superb grounds, including the pond section in the lobby and excellent swimming pools. The restaurant was...

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Helpful?
1Thank IanTiff
WestinMauiAmbassador, Guest Experience Manager at Westin Maui Resort And Spa, responded to this review

You don't have to convince us any more that you had an excellent time. We are so excited to have read your review and can't wait to share your kind words with our staff. We couldn't be happier to have shared in your celebration. Thank you for choosing us as your honeymoon celebration destination. Let us know when you are...

Glendale, California
Reviewed July 30, 2013

We like this resort for the location, pools, slides and definitely a different resort feel from what is offered nearby. We like to stay hear before or after our week stay at the Westin Villas. Definitely a busy place with birds, nice restaurants and cabanas

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Helpful?
Thank travelshooter71
WestinMauiAmbassador, Manager at Westin Maui Resort And Spa, responded to this review

We are delighted that you were able to enjoy two distinctive experiences at the oceanfront resorts of Westin Maui and Westin Villas. Until your next Maui visit, stay well.

Phoenix, Arizona
Reviewed July 29, 2013

Westin Maui is in a great location next to whaler's village (good shopping outdoor mall). There are many restaurants around too. The beach is narrow here, but beautiful. Walk south about 100meters and the beach sand gets wider and less crowded. Rooms are nice, but small.

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Helpful?
1Thank Ann G
WestinMauiAmbassador, Manager at Westin Maui Resort And Spa, responded to this review

We are delighted to know you enjoyed your stay with us and look forward to your next visit to Maui. Warmest aloha from all of us!

New York, New York, United States
Reviewed July 29, 2013

Forget the room and you'll be just fine! We were in a premium deluxe ocean-view room. While the view was to die for, the room itself was just okay. The carpet was worn, the dresser was propped up with pieces of wood, but the bed was comfy and the bathroom clean. But who goes to Hawaii to stay inside? (Even...

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Helpful?
1Thank Hayley O
WestinMauiAmbassador, Manager at Westin Maui Resort And Spa, responded to this review

Maui is truly a romantic getaway and offers diverse experiences as you had kindly shared. We look forward to your return and delighting you with our new resort enhancements and more island adventures. Warmest Aloha!

Leesburg
Reviewed July 28, 2013

Spent 6 nights here with my wife and 4 kids, ages 19, 16, 14 and 5. Staff as a whole is VERY friendly and welcoming. My wife and I noticed it a LOT. If you don't want to spent a small fortune for the buffet breakfast, the coffee stand sells $7 breakfast sandwiches which were big and tasted good. The...

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2Thank klerekper
WestinMauiAmbassador, Manager at Westin Maui Resort And Spa, responded to this review

Thank you for choosing to stay with us. We are delighted your family retreat was an enjoyable one and appreciate the special recognition extended to Pineapple Mike. He certainly exudes the warm spirit of Aloha and is a treasured member of our island Ohana (family). We look forward to your return and sharing our enhanced features.

Audubon, New Jersey
Reviewed July 28, 2013

The hotel was very pretty and you could always find a place on the beach. The worst part of the hotel is on the outside part of the ocean tower(try not to stay in a room facing Whalers Village). We were on the fourth floor on this side and it was the worst location to get away from the city...

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Helpful?
Thank ChrisPetro
WestinMauiAmbassador, Manager at Westin Maui Resort And Spa, responded to this review

Mahalo for your valuable feedback. We are truly sorry that the noise from the neighboring shopping village prevented you from enjoying complete renewal during your stay with us. We look forward to providing a refreshing experience on your next visit. Warmest aloha!

London, United Kingdom
Reviewed July 28, 2013

Overpriced. Staff really not terribly friendly. Far from town. If you are rich and can pay for a sea view go for it, our view of the car park was less inspiring. The maid service ran out of shower gel and shampoo. On the upside, our unit was comfortable.

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Helpful?
2Thank Stephen H
WestinMauiAmbassador, Manager at Westin Maui Resort And Spa, responded to this review

Mahalo for your feedback. We will share your comments with our team for further improvements. In the meantime, we hope you were able to relax by our pools and enjoy the ocean views as well as take advantage of the complimentary shuttle service to Lahaina town. We await your return and creating an unforgettable experience. Stay well.

Auckland, New Zealand
Reviewed July 27, 2013

Just returned from The Westin Maui after a brilliant 5 nights. After having a blast in Waikiki we were worried Maui might disappoint but we were proved wrong within seconds of entering the hotel lobby. It was amazing to have an outdoor lobby with flamingos, koi and birds. We were allowed an early check in at 11am which was great....

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Helpful?
Thank Cha47A
WestinMauiAmbassador, Manager at Westin Maui Resort And Spa, responded to this review

Thank you for taking the time to express your wonderful experiences during your recent stay with us. We look forward to sharing our enhancements that include new dining and guestroom renewal when you return. Aloha!

Reviewed July 27, 2013

The Westin Maui is a gorgeous hotel with spectacular service. Easy to get to from the airport when traveling with a rental car. The property itself sits right on the best part of Kaanapali Beach. The Westin has an expansive part of the beach and the beach is never really crowded. Chair and umbrella rental available. The pool area is...

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Helpful?
Thank Christine701
WestinMauiAmbassador, Manager at Westin Maui Resort And Spa, responded to this review

Mahalo for your valuable feedback. We are thrilled to know Doug and Matt enhanced your stay with personal and instinctive services. We look forward to welcoming you back. Stay well!

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
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About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Westin Maui Resort & Spa, Ka'anapali is located along a breathtaking stretch of the gorgeous, white-sand Ka'anapali Beach. ... more   less 

Additional Information about Westin Maui Resort And Spa

Address: 2365 Ka'anapali Parkway, Lahaina, Maui, HI 96761-1900
Location: United States > Hawaii > Maui > Lahaina
Price Range: $332 - $719 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westin Maui Resort And Spa 4*
Number of rooms: 759
Reservation Options:
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Also Known As:
Westin Maui Resort And Hotel Lahaina
Westin Maui Hotel
Westin Lahaina
Westin Maui Resort Spa
Lahaina Westin
Westin Maui Resort And Spa Lahaina
Hotel Style:
#6 Business Hotel in Lahaina
#7 Top resorts Hotel in Lahaina
#8 Luxury Hotel in Lahaina
#12 Spa Hotel in Lahaina
#16 On the Beach Hotel in Lahaina
#18 Romantic Hotel in Lahaina
#20 Family Hotel in Lahaina
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Questions & Answers

Here's what travelers have asked, with answers from Westin Maui Resort And Spa staff and other travelers.
111 questions
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Questions? Get answers from Westin Maui Resort And Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Best value is probably the garden view, which is of the waterfall area. Anywhere on the ocean side is best”
 of 5 bubbles K2108EDjustinb, 3 days ago | Read review
“just spend a little more and stay at a nicer place with less children”
 of 5 bubbles , 1 week ago | Read review
“See earlier comment on Ocean View rooms overlooking the Whalers Village.”
 of 5 bubbles CAtraveler94010, 1 week ago | Read review
“Stay in Ocean Tower especially if you can confirm they have better AC and refrigerators.”
 of 5 bubbles Blessed0707, 1 week ago | Read review
“View of the garden pools”
 of 5 bubbles 11Claude, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question