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Westin Maui Resort And Spa

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2365 Ka'anapali Parkway, Lahaina, Maui, HI 96761
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Westin Maui Resort And Spa
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4,103 Reviews from our TripAdvisor Community

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There are newer reviews for Westin Maui Resort And Spa
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Moreno Valley, California
Level Contributor
156 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed 1 week ago

We have been staying here every year for 21 years since we were married on Maui. It has never disappointed us, and we always look forward to returning. This year was no exception. The hotel is beautiful and relaxing. And as beautiful as the hotel is, the staff is just as beautiful. Helpful and friendly making for a fabulous stay.... More 

Helpful?
Thank Chrisgolfpro
WestinMauiAmbassador, Public Relations Manager at Westin Maui Resort And Spa, responded to this review

Aloha Chris, Thank you so much for making The Westin Maui Resort & Spa your preferred family getaway and for your generous praises. We look forward to welcoming you back for many more years to come. Malama pono (take care)! More 

Toledo, Ohio
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Nothing specifically wrong other than the $30 resort fee that it states is to cover "all" additional fees that you may or may not end up using so instead everyone has to pay. Seems a bit deceptive to me, and according to other reviews seems to be a consensus. Seems as though the room cost is expensive enough per night... More 

Helpful?
Thank rickmorris1023
WestinMauiAmbassador, Public Relations Manager at Westin Maui Resort And Spa, responded to this review

Aloha Rick, We appreciate your kind feedback, thank you. Allow us to explain on the daily resort fee that covers self-parking, high speed Internet access, use of Westin Workout open 24 hours, two bottles of water, complimentary shuttle services to Lahaina town and other amenities which most of our guests have found useful. We look forward to an opportunity to... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Nothing drives me crazy more than when business try to nickel and dime you! Just got my bill and they where 4 x $31 charges for "resort fee". Basically this hotel charges you additional $31 for actually using their resort. It feels dishonest, cheap and like I'm dealing with "used car salesman". Why can't they just be honest about what... More 

Helpful?
3 Thank Ilyana K
1 review
5 of 5 stars Reviewed 1 week ago via mobile

We loved the location, you can see whales breaching from the beach, turtles feeding and the resort is clean and friendly. Tabitha at the Pool hut is wonderful, she remembered us and was kind and helpful. The rooms are clean and I really appreciated the gracious staff. This is a great location if you enjoy swimming in pools, there are... More 

Helpful?
Thank Anastasia K
WestinMauiAmbassador, Public Relations Manager at Westin Maui Resort And Spa, responded to this review

Your generous praises are sincerely appreciated, thank you! Our associates take personal pride in ensuring our guests enjoy a memorable stay and as such, we are thrilled that your visit was everything and more. Warmest Aloha. More 

Calgary, Canada
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here for a couple nights on our honeymoon and it was a gorgeous resort! Awesome pools, great beach and SO close to shops and restaurants. Literally a 2 minute walk to Whalers Village! It was also less than a 10 minute drive to Lahaina which was awesome! The room was nice and what we expected. We would definitely... More 

Helpful?
2 Thank NicholeMay
McKinney, Texas
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at the Westin for a long weekend (Thursday-Sunday) to attend a family members wedding. Excellent hotel. Clean, comfortable, modern rooms that although a bit small for 3 people, was tastefully decorated and included a small fridge, a safe and a plenty of storage space (drawers, shelves, hooks). We had a special rate for wedding guests which was very reasonable... More 

Helpful?
3 Thank Jennifer B
WestinMauiAmbassador, Public Relations Manager at Westin Maui Resort And Spa, responded to this review

Aloha Jennifer, Thank you for taking the time to provide us feedback on your recent Maui stay. We are delighted that you found the resort conveniently located and within easy access to various amenities and offerings. In regards to your billing incident, we are truly sorry that it is taking longer than anticipated to resolve it. Please email your name... More 

Calgary, Canada
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Careful which room you get if you request a true ocean view. Otherwise this is a great hotel! Older but fully modernized. Built around an oceanfront stream-side-walk and pool hill with lots of amenities - Starbucks, burger bar, restaurant, swim gear store, sea-tour beach pickup, etc. Great boardwalk up and down Kaanapali Beach and five minute walk to Black Rock... More 

Helpful?
Thank ElTigre2014
WestinMauiAmbassador, Public Relations Manager at Westin Maui Resort And Spa, responded to this review

Mahalo for taking the time to provide your feedback. We hope that you enjoyed your Maui visit and await your return. Stay well. More 

Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We have stayed at the villas before but I really like this property. My kids loved the pool area & they have an upper section for adults only with a bar. Food was amazing & rooms were very clean. Only drawback I saw was our room had a very small frig and no microwave, a small kitchenette would've been ideal.... More 

Helpful?
1 Thank B_shep_05_july
Mesa, Arizona
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Westin as a part of our honeymoon trip. Upon arrival we were greeted and given a free room upgrade. The hotel is beautifully kept. Rooms are clean and tidy, staff were responsive and helpful throughout the trip and we loved the pools!

Helpful?
Thank Jakob W
Vancouver
Level Contributor
29 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel room was very clean and the grounds were maintained well. Different pools to choose from, one of which was an adult only pool. We stayed by the beach pool just for the view and didn't find ourselves too disturbed by the kids playing around at the water slide. We got a Hawaiian couples massage and had a great... More 

Helpful?
Thank jtung65
WestinMauiAmbassador, Public Relations Manager at Westin Maui Resort And Spa, responded to this review

We are delighted that you enjoyed the resort’s pools as well as spa renewal during your recent stay with us. We are fully committed towards providing our valued guests a memorable stay and sincerely appreciate your feedback on dining and parking experiences. We await another opportunity to create an uplifting stay when you return. Mahalo! More 

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