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The Westin Maui Resort & Spa, Ka'anapali

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2365 Kaanapali Parkway, Lahaina, Maui, HI 96761-1900
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (4217)
Room & Suite (1173)
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Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin Maui Resort & Spa, Ka'anapali
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#27 of 31 hotels in Lahaina
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
Commanding Ka’anapali Beach in Lahaina, Maui, Hawaii, The Westin Maui Resort & Spa, Ka'anapali presents the ultimate Hawaiian getaway. Appealing to leisure and business travelers alike, unrivaled amenities at our beachfront Lahaina resort are designed to inspire renewal at this island paradise. Unwind amidst well-appointed accommodations with signature Westin touches. Or enjoy splashing fun in outdoor pools with cascading waterfalls. Adventure seekers can pick their favorite watersport steps away from the resort such as stand-up paddling, kayaking, para-sailing, snorkel and sunset cruises. The resort also offers spa rejuvenation, oceanfront dining, cultural activities, kids club, weddings center, meeting facilities, watersport, shopping, golfing and shuttles to historic Lahaina.
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Room & Suite (1,173)1,173
Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Diving
Children Activities (Kid / Family Friendly)
Parking
Wifi
Pool / beach towels
Pool with view
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Poolside bar
Kids club
Free shuttle or taxi services
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Fax / photocopying
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Massage
Baggage storage
Concierge
Convenience store
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Iron
Refrigerator
Flatscreen TV
Room types
Ocean view
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Mountain View
Languages Spoken
English
Hotel links
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6,260Reviews261Q+A100Room tips
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Leslie wrote a review Jul 2020
Jersey City, New Jersey108 contributions1 helpful vote
+1
We stayed in January for 1 week and we had a wonderful experience. We stayed in an executive suite on on the top floor facing the ocean. The staff was very friendly and the atmosphere was great. We loved coming "home" to the waterfall in the lobby. Our room was great, it was lovely to have 2 balconies and plenty of room inside. Loved the ample closet space. The beds were comfortable, and the couch was nice. The view was spectacular (we're going to miss it!) The breakfast buffet was really good, they change it up everyday so it doesn't feel the same all week. We had some great food and drinks at the bar by the pool bar. The resort called us saying we had a gift from the concierge, and when we went to pick it up, they asked about if we needed any recommendations for activities or food, and they gave us a map. They asked if we wanted to do an update and we declined, they said no problem and we were on our way, they were not pushy AT ALL which was really great. The staff there is awesome. The spa where you get massages was super accommodating, and accepted a reservation same day. Since the hotel is under construction, they were temporarily located in guest rooms made up nicely for the spa. Great massage, very serene. They were under construction but we didn't even notice it, made no difference to us. No noise. The pools were awesome, and didn't realize there was a hidden grotto with a hot tub until a few days in! Loved it, truly felt like paradise.
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Date of stay: January 2020
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Michael B wrote a review Jul 2020
Muncie, Indiana64 contributions8 helpful votes
What a hotel! They had renovation happening and notified us of it, but it NEVER hindered a minute of our stay. Warm and friendly staff at check in made us feel welcome. The food was wonderful and the buffet breakfast was terrific. We were guests right in the middle of the pandemic and when they had to stop the buffet service, they managed a great served breakfast in the restaurant. The views from the rooms were stunning. The multiple pools for family and those adult only areas were just great. EASY to walk from the hotel to the little village where there were multiple restaurants. WE WILL RETURN
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Date of stay: March 2020
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Deena K wrote a review May 2020
15 contributions2 helpful votes
The hotel had just completed renovations and everything was brand new, nice, and super clean. We had a great stay- good service, huge and nice room, and have no complaints. The pool was extremely busy so lounges were hard to come by but it was christmas week so that feels understandable. Excellent food, many options, great concierge service, great entertainment, etc... would highly reccomend
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Date of stay: December 2019
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Response from TeamMarriott, Manager at The Westin Maui Resort & Spa, Ka'anapali
Responded May 5, 2020
Aloha Deena K, Mahalo for sharing your feedback with fellow online travelers regarding your visit to The Westin Maui Resort & Spa, Ka'anapali during Christmas. It is lovely to read that we exceeded your expectations and that you particularly enjoyed our relaxing property, clean and revitalized accommodations, and our warm hospitality. We appreciate your recommendation and hope to see you again when your travels bring you back to Maui. With Warmest Aloha, Resort Management Team
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redhead_roaming wrote a review Apr 2020
Seattle, Washington2,297 contributions338 helpful votes
+1
The Westin is currently ranked #27 out of 31 hotels in Lahiana and while I haven't stayed at any others, that seems like a super low rating. It was one of the cheapest places we found while still having a truly excellent location - our hotel was the closest to Whalers Village, making it convenient to get everywhere. We wanted to specifically relax while on this vacation so being located near the middle made it easy. We walked from one end of the boardwalk (Hyatt to the South) to the other (Spa at Black Rock to the North) and it's not a short walk. Every staff member we interacted with was really pleasant and helpful, especially the check-in desk. They do provide a little 'goodbye present' on the day you checkout but it's just an invitation to a timeshare-type thing - it's not a presentation or anything and it honestly sounded like a pretty good deal (when I got there, someone was signing up for it) but we don't usually make decisions on the fly like that. Now for the cons, because there were still a few, despite how beautiful this resort was! The entrance area to the hotel, while absolutely beautiful, leaves you feeling so upbeat and then you have to walk to your room and the hallway is ugly. 2 days before we left, they were starting to replace the carpet on the 2nd floor so maybe it's gotten better but the carpet was horrible - every couple feet, there would be a huge wrinkle. The adult-only pool bar didn't open until 11am. We're from the west coast so our body's clock wasn't horrible but it sounds like a lot of people were from the east coast and were up way earlier than us, wanting drinks and snacks. We were usually to the pool around 8am so waiting all that time to get drinks kinda sucked. Seems like they are losing a lot of money that way. Also, with the adult-only pool, the website made it sound like it was a swim-up bar and that is 100% not the case. I was quite disappointed as that was something I was looking for. In addition, we wanted to rent cabanas to relax in. I had called in the weeks prior after searching online everywhere but they said they didn't have an updated map and it would just be easier to book in person and that everything was available. When we arrived, we walked around and took note of our favorite cabanas and when we inquired, those ones were all booked up until after we left. The other options didn't seem all that great - you were either in sun a majority of the day or shade a majority. We never ended up renting any cabanas and that way, we didn't feel tied down to it all day. The first morning, we decided to get breakfast at the hotel breakfast bar. It was $33/ea + taxes + tip for breakfast so super expensive (but they had a waffle bar, omelette bar, fresh fruit, cereal, oatmeal, sausage, potatoes, bacon, tofu, salmon, etc). We got breakfast elsewhere after that. Speaking of breakfast, we wanted to go to Lahaina and go to this cool breakfast place we had heard of. On the hotel's website, they speak of having a shuttle but give no additional information. When you check-in, they provide a shuttle schedule and the first shuttle going to Lahaina didn't even leave until 10:20am. We barely looked at it after that and ordered an uber to get to Lahaina instead. The last irritation was that we spent 4 days lounging by the pool to some degree or another. We would keep our towels and trade them in the next day to get fresh ones. The first day, they gave us paper bracelets, which we put on. We didn't see many people wearing them. The next day, no bracelets offered. Third day, bracelets, which we didn't put on. Fourth day, no bracelets offered. We weren't sure of their method and it was just annoying.
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Date of stay: February 2020
1 Helpful vote
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Response from TeamMarriott, Manager at The Westin Maui Resort & Spa, Ka'anapali
Responded Apr 28, 2020
Aloha redhead_roaming, Thank you for choosing The Westin Maui Resort & Spa, Ka'anapali and for your review. We are pleased you found our beautiful Maui beach location near Whaler's Village to be perfect for your plans, and thank you for recognizing our associates for their friendly service. We also value your additional comments and are sorry for your disappointing experience at the pool area and with the cabanas. We are continually striving to improve our guest experience, and we are grateful for feedback that helps us with these goals. It was a pleasure having you as our guest, and we look forward to welcoming you back for another vacation. With Warmest Aloha, Resort Management Team
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Brandi B wrote a review Apr 2020
Dallas, Texas33 contributions3 helpful votes
+1
It was a beautiful, clean hotel! The staff was very friendly and helpful! We would definitely stay there again! The only thing that we didn’t like, was there were no lights on the outside patio. I loved that we could watch the sunrise and the sunset. We were right next door to Whaler’s Village too, which was super convenient!
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Date of stay: March 2020Trip type: Traveled with family
1 Helpful vote
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Response from TeamMarriott, Manager at The Westin Maui Resort & Spa, Ka'anapali
Responded Apr 6, 2020
Aloha 209brandib, Mahalo for taking the time to share your experience at The Westin Maui Resort & Spa, Ka'anapali. Everything we do is designed to provide a revitalizing experience for our guests, and we are pleased that we exceeded your expectations. Our associates are committed to providing intuitive and thoughtful service, and we thank you for recognizing all that they do. We are also happy to know how much you enjoyed being near Whaler's Village, where our guests can enjoy upscale dining, shops, and entertainment. It was our pleasure accommodating you, and we eagerly wait to host you again on your next trip to Maui. With Warmest Aloha, Resort Management Team
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PRICE RANGE
$465 - $829 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
westin maui resort and hotel lahaina, westin maui hotel, westin lahaina, westin maui resort and spa, westin maui resort spa, lahaina westin
LOCATION
United StatesHawaiiMauiLahaina
NUMBER OF ROOMS
770
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Frequently Asked Questions about The Westin Maui Resort & Spa, Ka'anapali
Which popular attractions are close to The Westin Maui Resort & Spa, Ka'anapali?
Nearby attractions include Maui Escape Rooms (0.1 miles), Honolulu Cookie Company Whaler's Village (0.1 miles), and Whale Center of the Pacific (0.1 miles).
What are some of the property amenities at The Westin Maui Resort & Spa, Ka'anapali?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Westin Maui Resort & Spa, Ka'anapali?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Westin Maui Resort & Spa, Ka'anapali?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Westin Maui Resort & Spa, Ka'anapali?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to The Westin Maui Resort & Spa, Ka'anapali?
Conveniently located restaurants include Island Vintage Coffee, Hula Grill Kaanapali, and Leilani's On The Beach.
Are there opportunities to exercise at The Westin Maui Resort & Spa, Ka'anapali?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Are any cleaning services offered at The Westin Maui Resort & Spa, Ka'anapali?
Yes, dry cleaning and laundry service are offered to guests.
Does The Westin Maui Resort & Spa, Ka'anapali offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to The Westin Maui Resort & Spa, Ka'anapali?
Many travelers enjoy visiting Old Lahaina Courthouse (2.9 miles), Lahaina Jodo Mission (2.6 miles), and Wo Hing Temple Museum (3.1 miles).
Does The Westin Maui Resort & Spa, Ka'anapali have any great views?
Yes, guests often enjoy the ocean view available here.