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2365 Kaanapali Parkway, Lahaina, Maui, HI 96761-1900
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About

#24 of 30 hotels in Lahaina
Location
4.7
Cleanliness
4.1
Service
4.0
Value
3.6
GreenLeaders GreenPartner
Commanding Kaanapali Beach, The Westin Maui Resort & Spa, Ka'anapali has completed a spectacular transformation of its 12-acre tropical paradise, including the reveal of Kaanapali’s newest luxury experience Hokupaa at The Westin Maui. The resort is just steps away from snorkel and sunset cruises, neighboring Whalers Village and championship golf in Maui, Hawaii. Elevate your stay to a room or suite in the newly-redesigned and completely transformed luxury tower. Guests of Hokupaa will be treated with exclusive access to The Lanai at Hokupaa which includes panoramic views, daily breakfast, a private bar, infinity edge cocktail pools and cultural experiences. Surrounded by lush gardens with cascading waterfalls, the 770-room beachfront resort abounds with ways to rejuvenate. Guests can indulge in six outdoor pools that include an interactive new family pool, dedicated adults-only pool, spa rejuvenation, unique island themed dining experiences and cultural activities. Complimentary shuttle services are also offered for a short trip to historic Lahaina town for more shopping, dining, nightlife and sightseeing.
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Property amenities
Valet parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Snorkeling
Children Activities (Kid / Family Friendly)
Paid private parking on-site
Wifi
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Yoga classes
Yoga room
Fitness classes
Personal trainer
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Outdoor dining area
Snack bar
Wine / champagne
Poolside bar
Evening entertainment
Waterslide
Kids club
Kids pool
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Massage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun umbrellas
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Private balcony
Room service
Safe
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand movies
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mountain View
Green
Languages Spoken
English
Hotel links
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As100419 wrote a review Mar 2023
Atlanta, Georgia12 contributions6 helpful votes
Very well located, rooms nice and clean. The only negative is that pool was always very crowded. Food was delicious, the staff was nice and polite. Enjoyd the food at the Luau really an experience.
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Date of stay: June 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Team Marriott, Guest Services / Front Office at The Westin Maui Resort & Spa Ka'anapali
Responded yesterday
Aloha As100419, Mahalo for posting a review of your stay at The Westin Maui Resort & Spa, Ka'anapali. We are glad to know you liked your well-appointed guestroom and that you were impressed with the delicious food we serve as well as the service you received from our excellent associates. However, we regret the frustration you experienced at our pool. We are grateful for your patience and hope to have another opportunity to welcome you back for a perfect visit. With Warmest Aloha, Michelle De Guzman Director of Front Office
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Karen G wrote a review Mar 2023
1 contribution
Could have been better! We paid for the elite club access rooms. The rates were outrageous by the way, Thank goodness there was an adult only pool. That saved the trip. The hotel was overrun by young families. The club access we paid for should have been controlled, but it was not. Children everywhere. The ZEN experience was never to be found. We paid a premium for the experience and it was a huge let down.
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Date of stay: January 2023
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Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Team Marriott, Guest Services / Front Office at The Westin Maui Resort & Spa Ka'anapali
Responded 4 days ago
Aloha KarenG2666, Mahalo for your recent visit. We want every guest who stays with us to have a revitalizing experience and to depart feeling recharged and invigorated. We regret not meeting these expectations, and we are genuinely sorry for any disappointment you experienced in regard to The Lanai. We will use your comments to enhance this area, and we are glad our refreshing adult-only pool made a better impression. It was a pleasure to host your visit to Maui, and we hope you will consider giving us another opportunity to deliver a memorable stay. With Warmest Aloha, Michelle De Guzman Director of Front Office
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
walksthedogs wrote a review Mar 2023
CA15 contributions21 helpful votes
My husband and I booked a ten day vacation at the Maui Westin Resort and Spa. Honestly I can’t think of a bad thing to say about the entire stay. We loved it. We had an ocean view room on the seventh floor in the Ocean Tower and we were able to watch whales right from our balcony. You could tell that the hotel had been around for a while by the room size and configuration but everywhere in the lovely hotel had been completely updated and the room obviously had new furniture, decor, the bathroom had been updated with a great shower, and it and the entire hotel were spotless. The bed was heavenly. The staff was very friendly and helpful and I would like to give a shout-out to our housekeeper Ursula (not sure of the spelling). Sometimes it’s the small things that help make a trip special. Ursula kept our room spotless. She always greeted us very cheerfully when she saw us in the halls and gave us some very good recommendations. She made a large hotel feel very personal. The location of the hotel is excellent, right on the beach and right next to Whaler’s Villeage. The multiple pools are amazing, especially the sand bottom adult pool. The entire hotel is simply beautiful. The have coffee in the lobby in the mornings and we happened to be walking through when they once served cookies and once banana bread. They might do that more often but I’m not sure. We ate at all three restaurants, if you include the food market, and they’re all good. The egg and bacon or sausage breakfast at the market is huge so many days my husband and I would get one to go and split it while sitting on our balcony but there is seating right by the market too. Any issues were minor. They could have better room coffee makers and the small refrigerator is very small. They do give you refillable water bottles and have a couple of refill stations which is very nice but sometimes I want cold water and that fridge doesn’t hold much. This hotel might not be paradise but in my mind it’s pretty close.
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Date of stay: March 2023
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Trip type: Traveled as a couple
Room Tip: The pool can get crowded so snag a spot early.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Team Marriott, Guest Services / Front Office at The Westin Maui Resort & Spa Ka'anapali
Responded 6 days ago
Aloha walksthedogs, Mahalo for the enlivening review of your recent stay at The Westin Maui Resort & Spa, Ka'anapali. We are pleased you found our beautiful Maui beach location to be perfect for your plans. We want to extend our gratitude for your generous compliments about how much you enjoyed our refreshing and rejuvenating accommodations. As you discovered, our luxury guestrooms with our signature Westin Heavenly Bed® and Heavenly Bath rainforest shower are meant to relax and rejuvenate you, all while our team seamlessly takes care of all the details. It was a pleasure having you as our guest, and we look forward to welcoming you back for another vacation. With Warmest Aloha, Michelle De Guzman, Director of Front Office
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Peiman S wrote a review Mar 2023
Vancouver, Canada60 contributions31 helpful votes
Westin has been our family's first choice forever! Great location, friendly staff, clean rooms, Fabolous environment. Pools, gym, restaurants were amazing. Cozy bed, clean bathroom and shower. No compliant whatsoever.
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Date of stay: January 2023
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Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Team Marriott, Guest Services / Front Office at The Westin Maui Resort & Spa Ka'anapali
Responded 1 week ago
Aloha 972peimanm, Mahalo for taking the time to share that your stay at The Westin Maui Resort & Spa, Ka'anapali was perfect in every way. We are glad you were able to enjoy our exceptional hospitality and five outdoor pools here at our resort. We are also pleased you found our beautiful Maui beach location to be perfect for your plans. It is a pleasure to know how much you enjoyed our spacious guestrooms and our signature Westin Heavenly Bed®. We want each guest to experience a refreshing, meaningful stay, so it is a joy to receive your complimentary feedback. We appreciate your generous feedback, and we look forward to hosting another memorable vacation with you. With Warmest Aloha, Michelle De Guzman Director of Front Office
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
SueTravelsWithKids wrote a review Mar 2023
Wekiva Springs, Florida231 contributions182 helpful votes
+1
I stayed here during spring break and felt it was the perfect fit for my family with teens. I debated back and forth between staying here or the wailea area. I tend to like luxury resorts so it was a struggle. I am so thrilled I landed on this area. If you have teens with you they can walk right outside onto a quite long path and run to get a smoothie or to a big shopping area. They can also walk the beach and rent paddle boards, snorkel gear, or snorkel right at black rock. It’s all within walking distance. In spite of being spring break we were always able to find a chair by the pool. There is a full Starbucks right on property. There are two stores selling g surf clothing and resortwear. There is a koi pound. The pool area is expansive. We rented a corner suite in the lanai tower with the lounge access. It was just perfect even with five of us. It was far more spacious than I anticipated. We were in room 1088 and appreciated the view. I have no idea how you get this room but we were over 2088 and that room has its own hot tub. We were able to request a roll away to the room and the suite was worth the splurge. The lounge itself is gorgeous and has a really cool wading infinity pool and nice seating area with a great view of the beach. Having access to drinks and snacks all Day was great. Don’t expect as generous of a lounge as other concierge lounges. There wasn’t any basics like cereal in the morning. There were genially a few small offerings. Still we make it work for breakfast. Don’t miss for those with kiddos that there is a little cooler with ice cream sandwiches and popsicles available all day. This definitely saved us some money on the trip being able to have the kids grab snacks. Not as many kid friendly choices as I’d like still it worked out. Lastly if you have a room credit as part of a package please be aware it’s only good at very specific locations and has to be used each day. I found myself spending $100 in Starbucks on merchandise one day when I would have just lost my credit as we hadn’t eaten on property. There is a market and bar with food that you can use it at which was good as long as you will be there. Spa prices are pretty high but it can be used there as well if you want a splurge. For a family with teens I give this two thumbs up. We saw whales from our room every day all morning and in evening. Bring binoculars if you can to see them more close up.
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Date of stay: March 2023Trip type: Traveled with family
Room Tip: Corner suite has 3 balconies
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Team Marriott, Guest Services / Front Office at The Westin Maui Resort & Spa Ka'anapali
Responded 2 weeks ago
Aloha SueTravelsWithKids, Mahalo for taking the time to share that your stay at The Westin Maui Resort & Spa, Ka'anapali was perfect in every way. We are glad you were able to enjoy our beautiful beachfront property and five outdoor pools here at our resort. We are also pleased you found our beautiful Maui beach location to be perfect for your plans. It was a pleasure having you as our guest, and we look forward to hosting another memorable vacation with you. With Warmest Aloha, Michelle De Guzman Director of Front Office
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
SandraAl wrote a review Mar 2023
Palos Verdes, CA.275 contributions130 helpful votes
Location was great. Right on the water with pools that looked really great for kids complete with slides, etc. We were 120 in our group and they seemed to have us pretty much staying in the original tower which was perfect because that's where the majority of events were held and it was raining for half the time of our four night stay. All the help was friendly and efficient and we made good use of our balcony. Lovely walking in both directions. Whaler's Village shopping is right next door. We managed without a car although it was $100 cab ride from the airport. Well worth not having a rental we would not have used. The one thing sorely missed in the room was a magnifying mirror. The bed was very comfortable with quality linens. For each day you forego servicing of room you get 1000 extra point. They also offered us an upgrade to the newer tower for about $350 per night, but we opted to stay in our assigned room. Apparently the tower rooms are, of course, not only newer but larger. The restaurant on the beach/pool side was great with excellent service and reasonable prices, although got a little close because of the rain.
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Date of stay: March 2023
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Trip type: Traveled on business
Room Tip: Take your own magnifying mirror if you need one.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Team Marriott, Guest Services / Front Office at The Westin Maui Resort & Spa Ka'anapali
Responded 2 weeks ago
Aloha SandraAl, Mahalo for sharing your feedback with fellow online travelers regarding your visit to The Westin Maui Resort & Spa, Ka'anapali. We appreciate your generous compliments, and we are pleased you enjoyed your stay, especially our beautiful Maui beach location, five outdoor pools, exceptional amenities, stunning views, rejuvenating guestrooms, thoughtful service, and distinctive culinary offerings. We are grateful for the feedback that helps us strengthen our guest experience and provide complete guest satisfaction. It was our pleasure to accommodate you, and we look forward to hosting you again. With Warmest Aloha, Michelle De Guzman Director of Front Office
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Casshas2 wrote a review Mar 2023
52 contributions39 helpful votes
My family and I recently booked a 1 night stay to celebrate my daughter's birthday. It is her favorite kiddie pool and slide on Maui. Napua checked us in and was amazing. She was very informative and very polite and accommodating. We were very happy with our villa location as we had a great pool and ocean view. Monique at the towel hut was also very accommodating and helpful. We look forward to staying here again in the future.
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Date of stay: February 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Team Marriott, Guest Services / Front Office at The Westin Maui Resort & Spa Ka'anapali
Responded 2 weeks ago
Aloha Casshas2, Mahalo for taking the time to share that your stay at The Westin Maui Resort & Spa, Ka'anapali was perfect in every way. We are glad you were able to enjoy our beautiful beachfront property and five outdoor pools here at our resort. We seek to provide authentic, thoughtful service, and it is always pleasing to learn that it is making a difference. We will share your generous comments with Napua & Monique and thank them personally for the work that they are doing daily. We appreciate you celebrating your daughter's birthday with us, and we look forward to hosting another memorable vacation with you and your family. With Warmest Aloha, Michelle De Guzman, Director of Front Office
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kim S wrote a review Mar 2023
3 contributions
Stayed 3 nights. Beautiful resort property. Landscaping, pools, and beach are outstanding. Our room had a great view. Room was decent size, but bathroom kind of small. Would have been better if 2 queen size beds were an option. Instead we ended up with double beds. 2 adults sharing a double bed was not comfortable. Typical with resorts, the on property dining options were very expensive. The food quality did not live up to the high price. Nearby restaurants in Whaler's Village were no different. If we ever come back to Maui, I would probably not choose the Westin again. I think there are other places better suited to our preferences.
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Date of stay: February 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Team Marriott, Guest Services / Front Office at The Westin Maui Resort & Spa Ka'anapali
Responded 3 weeks ago
Aloha kimsX316SX, Mahalo for sharing your feedback with fellow online travelers regarding your visit to The Westin Maui Resort & Spa, Ka'anapali. We appreciate your generous compliments, and we are pleased you enjoyed your stay, especially our stunning surroundings, revitalizing guestrooms, breathtaking views, enhanced amenities, and beautiful Maui beach location. However, we regret not meeting all of your expectations. We are grateful for the feedback that helps us strengthen our guest experience. It was our pleasure to accommodate you, and we look forward to hosting you again. With Warmest Aloha, Michelle De Guzman Director of Front Office
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Carlye Kirby wrote a review Mar 2023
Laguna Niguel, California5 contributions5 helpful votes
I’m one of those people that counts on honest reviews…so here is mine … When my husband surprised me for our 23rd anniversary with this hotel i was super jazzed… i called to upgrade to the newly renovated H towers which i’m and of itself was a nightmare (this was the universe telling me!). My rationale was since we were already spending the money let’s get the full 5 star treatment right?! Nope … We don’t normally stay at Ritz or four seasons properties because it’s super costly… that being said the Westin and the especially the newly renovated H tower sell themselves as true 5 star service..Nope …. The room… it’s a lovely room granted but certainly not worth the price …. it wasn’t until the end of our week stay that we got the amount of coffee creamer and sugar we asked for many times.. toiletries are said to be available which they were not until i called and asked many times .. Silly insignificant things you may say… i’m just sharing.. There is no turndown service ( i don’t really care about this but some people do) especially at this price point.. The lanai access…. they build this up so much… it’s not at all what i expected…. you still have to pay for food and drink… I know i sound like a complainer… i just wish i would have known before i made such a big deal to my hubby to upgrade … not worth the extra money.. It’s a very busy resort without the personal touches … Caroline at the front was super helpful in trying to help us and make our stay amazing .. Many of the staff could not be bothered.. There’s more nit picky stuff but bottom line .. if you’re going to spend 1300 a night and expecting to be taken care of, fussed over…5 star service…don’t stay here.. Lastly when checking out the “gift” they offer…?? it’s a chance to give them some more of your money for a timeshare property… like a dummy i paid the deposit of 200 for a return stay at a condo down the way because it was only like 1600 for a week… The gal said someone would call and give me more info…. that was the end of january…I’ve heard from NOBODY…. so now i have to call them and figure it all out… I’m just saying… I was so excited about all the 5 star everything and that is not what we experienced.. and yes i get Maui is costly but we should have left feeling taken care of…
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Date of stay: January 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Team Marriott, Guest Services / Front Office at The Westin Maui Resort & Spa Ka'anapali
Responded 3 weeks ago
Aloha doglover2456, Congratulations on 23 years of marriage! It was an honored to host your special anniversary trip, so we regret reading about the inconveniences that compromised your experience. We do pride ourselves on delivering refreshing accommodations, abundant amenities, and thoughtful hospitality. We extend our sincere apologies for any disappointment you had regarding your guestroom and our service. We constantly utilize guest feedback to improve our services, and we will share these details with the appropriate associates. Mahalo for choosing our resort, and we hope we have an opportunity to show you our commitment to excellence during a future visit. With Warmest Aloha, Michelle De Guzman Director of Front Office
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
OnAir800540 wrote a review Feb 2023
Sunnyvale, California1 contribution
Something like that never happened to me but looks like Westin does regularly discriminate against group of people to the extend that they do not do the sales presentation if you do not not "meet" their "standard". I am suing them for discrimination. I am also looking to see if anyone else had same experience and it could be a class action. Here is the text message I sent their concierge right before departing back to CA. That should summarize it well: Unfortunately your sales team denied presenting and asked us to leave after we checked in on time at time slot allocated for us. We waited 20 min for a sales representative while other parties who arrived before us also were waiting for their Sales representative to arrive . Eventually a person approached only us and claimed they do not have any representative available and it might be longer before someone is available. The person who identified herself as a marketing lead with name tag "Alexandria" noted that Westin considers our commitment to attend a sales presentation fulfilled and they prefer to offer us "gift of time" instead having us wait longer and learn about Westin vacation club . Very reason we agreed to come to Maui. Meanwhile many other guests who were awaiting a sales representative remained in waiting area . While surprised and disappointed, We also shared our phone number and agreed to remain on premises to receive a call when a representative becomes available as we were eager to learn more about options available to us to vacation at Westin properties, but we never received any call. It was very strange to deny only our family the opportunity to learn about Westin vacation club after it was planned for over 8 months ago based on invitation we received from your company. We are writing you while awaiting our flight back home to make sure your company is well aware that you made it a very a memorable trip on Westin vacation club! Despite the cost and time we spent it never fulfilled it primary purpose ! Besides humiliating treatment. Please let us know what prompted your staff to elect our family as "not a fit" and deny us a sales presentation. Maybe we can change everything that your staff found "unacceptable" so we can improve our chances on buying timeshare with other companies!
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Date of stay: January 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Team Marriott, Guest Services / Front Office at The Westin Maui Resort & Spa Ka'anapali
Responded 4 weeks ago
Aloha OnAir800540, Mahalo for taking the time to leave your remarks. We believe you may be reviewing a different hotel, as your comments do not describe our property accurately. We do hope that if you return to our area again, you will choose to stay with us. It will be a pleasure to host your visit to Maui. With Warmest Aloha, Michelle De Guzman Director of Front Office
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$878 - $1,088 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
westin maui resort and hotel lahaina, westin maui hotel, westin lahaina, westin maui resort and spa, westin maui resort spa, lahaina westin
LOCATION
United StatesHawaiiMauiLahaina
NUMBER OF ROOMS
769
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THE WESTIN MAUI RESORT & SPA KA'ANAPALI - Updated 2023 Prices & Reviews (Hawaii)

Frequently Asked Questions about The Westin Maui Resort & Spa Ka'anapali
Which popular attractions are close to The Westin Maui Resort & Spa Ka'anapali?
Nearby attractions include Maui Escape Rooms (0.1 miles), Whale Center of the Pacific (0.1 miles), and Wailele Luau (0.06 miles).
What are some of the property amenities at The Westin Maui Resort & Spa Ka'anapali?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Westin Maui Resort & Spa Ka'anapali?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Westin Maui Resort & Spa Ka'anapali?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Westin Maui Resort & Spa Ka'anapali?
Yes, paid private parking on-site, paid public parking on-site, and valet parking are available to guests.
What are some restaurants close to The Westin Maui Resort & Spa Ka'anapali?
Conveniently located restaurants include Island Vintage Coffee, Leilani's On The Beach, and Joey’s Kitchen.
Are there opportunities to exercise at The Westin Maui Resort & Spa Ka'anapali?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Are pets allowed at The Westin Maui Resort & Spa Ka'anapali?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin Maui Resort & Spa Ka'anapali offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to The Westin Maui Resort & Spa Ka'anapali?
Many travelers enjoy visiting Old Lahaina Courthouse (2.9 miles), Lahaina Jodo Mission (2.6 miles), and Wo Hing Temple Museum (3.1 miles).
Does The Westin Maui Resort & Spa Ka'anapali have any great views?
Yes, guests often enjoy the ocean view available here.