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Travel safe during COVID-19
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What you can expect during your stay
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
Updated 05/06/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin Maui Resort & Spa Ka'anapali
Updated 05/06/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#26 of 34 hotels in Lahaina
Location
4.7
Cleanliness
4.1
Service
4.0
Value
3.6
GreenLeaders GreenPartner
Commanding Kaanapali Beach, The Westin Maui Resort & Spa, Ka'anapali has completed a spectacular transformation of its 12-acre tropical paradise, including the reveal of Kaanapali’s newest luxury experience Hokupaa at The Westin Maui. The resort is just steps away from snorkel and sunset cruises, neighboring Whalers Village and championship golf in Maui, Hawaii. Elevate your stay to a room or suite in the newly-redesigned and completely transformed luxury tower. Guests of Hokupaa will be treated with exclusive access to The Lanai at Hokupaa which includes panoramic views, daily breakfast, a private bar, infinity edge cocktail pools and cultural experiences. Surrounded by lush gardens with cascading waterfalls, the 770-room beachfront resort abounds with ways to rejuvenate. Guests can indulge in six outdoor pools that include an interactive new family pool, dedicated adults-only pool, spa rejuvenation, unique island themed dining experiences and cultural activities. Complimentary shuttle services are also offered for a short trip to historic Lahaina town for more shopping, dining, nightlife and sightseeing.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Snorkeling
Children Activities (Kid / Family Friendly)
Paid private parking on-site
Wifi
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Yoga classes
Yoga room
Fitness classes
Personal trainer
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Outdoor dining area
Snack bar
Poolside bar
Evening entertainment
Waterslide
Kids club
Kids pool
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Massage
24-hour security
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Private balcony
Room service
Safe
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand movies
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mountain View
Green
Languages Spoken
English
Location
Full view
91Great for walkers
Grade: 91 out of 100
23Restaurantswithin 0.3 miles
16Attractionswithin 0.3 miles
Contact
2365 Kaanapali Parkway, Lahaina, Maui, HI 96761-1900
Getting there
Rental CarsSee rental cars from $80/day
6549Reviews312Q+A100Room tips
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+1
This was my first stay at the Westin Maui Resort & Spa Ka’anapali and we truly enjoyed every minute of it. All the staff we encountered were welcoming, warm, kind, and genuinely cared about making our stay as comfortable as it could be (valet, wait staff, pool staff, spa staff, maintenance and cleaning crew folks too). Our room came with Lanai access and I have to say this was one of my favorite places. The view, atmosphere, and wading pool made every moment up there feel like heaven. Todd at the Lanai desk was so gracious and kind, I’m going to miss his greetings! Cade was so helpful too, I loved hearing about his surfing adventures every day. I took advantage on the onesite spa and got a massage as well and it was heaven! My family also reserved a cabana (Hale Ali) and our attendant Sheena (I think that was her name…) was the sweetest, towels and water every time we needed them. We also encountered Pineapple Mike from Maui Gold in the Lainai and he went above and beyond to engage with our very curious little guys. Every day he greeted us, offered ideas of fun things to do, loaned us fishing nets for snorkeling. He taught my son and whole family so much about pineapple, even answering our silly questions. We got a case of pineapple to take home to our friends stateside, which he prepared, packaged, and labeled for us so we could check them easily in the airplane. The hotels itself was beautiful, they recently did some remodeling and all the touches were beautiful. We fed the coi fish on the new pond deck, and enjoyed the comfort seating everywhere on the property. Daryl was so helpful at the front desk when checking out, even getting is stamps for our post cards. Thank you Westin Ka’anapali for making this a vacation we will always cherish and remember. We’ll be back!!!…
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Date of stay: June 2022Trip type: Traveled with family
Helpful
Response from Team Marriott, Guest Services / Front Office at The Westin Maui Resort & Spa Ka'anapali
Responded 4 days ago
Aloha michelleaV1072SM, Mahalo for your excellent review and for all the lively things that you had to say about The Westin Maui Resort & Spa, Ka'anapali. We are committed to maximizing each guest's experience through our personalized hospitality, and we are thrilled we exceeded your expectations. We will certainly pass along your generous comments to our associates, especially Todd, Cade, Sheena, Mike, and Daryl. It is also gratifying to know you loved the relaxing treatments at our Heavenly Spa by Westin™ and your newly-redesigned guestroom with exclusive access to The Lānai at Hōkūpa'a, which includes panoramic views, daily breakfast, a private bar, infinity edge cocktail pools, and cultural experiences. Mahalo also for mentioning our Holomua enhancement project and how this added to your stay. We appreciate your business and look forward to welcoming you and your family again soon. With Warmest Aloha, Michelle De Guzman Director of Front Office
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We took our family of 12 here which included 6 kids from 8-14. They loved the pools and slide and surfed every day just down from the hotel. The restaurants on site were excellent and the service is too. We booked 4 ocean view rooms and they are definitely worth the price. I have to say the staff all over this resort were the friendliest and most helpful of any place we have ever stayed. The front desk staff had 2 incredible people ( Caroline and Wayne ) and they went out of their way to help us and all of our family members with numerous request. The assistant manager Karen was also super helpful. We decided next time we go to Hawaii we are going back to this Westin. Make dinner reservations in advance- a must
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Date of stay: June 2022
Rooms
Cleanliness
Service
Room Tip: . Ocean Tower rooms had great views and were quiet.
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Helpful
Response from Team Marriott, Guest Services / Front Office at The Westin Maui Resort & Spa Ka'anapali
Responded 5 days ago
Aloha R2795GWront, Mahalo for taking the time to share that your stay at The Westin Maui Resort & Spa, Ka'anapali was perfect in every way. We are glad you were able to enjoy our beautiful beachfront property, five outdoor pools, distinctive dining offerings, exceptional service, and revitalizing accommodations here at our resort. Our associates are committed to providing intuitive and thoughtful service, and we will gladly share your kind remarks with Caroline, Wayne, Karen, and our entire team. We appreciate your generous feedback, and we look forward to hosting another memorable vacation with you and your family. With Warmest Aloha, Michelle De Guzman Director of Front Office
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My wife and I just returned from our first trip to Hawaii. I booked the Westin mostly on points which saved me a lot of money as the hotel is pricey for a room, but I guess it is average for Maui prices. The hotel is very nice, the grounds and pools are amazing, and it is in a great location on the beach with Whalers village right next door, so it is very easy to go out for dinner and do some shopping. The pools are outstanding, with many of them around the resort, as well as waterfall etc, they even have a pool that has a temperature around 90 (between the hot tub and regular pool temp wise) and it has a sand bottom in it. The beach is very nice, the water is clear and not too rough, and you can walk up the beach a good distance. The water does get deep pretty quickly when you go in. We just booked a standard room, there was nothing wrong with the room, it was big enough, and clean, just not overly special when you think of a room that costs $700+ per night. Aside from the cost I have no complaints about the room. I found the staff at the hotel all friendly, we switched rooms a couple of times as we had screaming kids and babies next to us, they made that very easy to do and were friendly. We rented a car and found it very easy to drive around the area, I would recommend that you rent a car. Overall a very nice place that I would recommend to any of my friends and family and if I were to go back to Maui I would stay at this resort again.…
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Date of stay: June 2022
Rooms
Cleanliness
Service
Room Tip: request a non-joining room as they are quieter
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Helpful
Response from Team Marriott, Guest Services / Front Office at The Westin Maui Resort & Spa Ka'anapali
Responded 1 week ago
Aloha BrianD383, Mahalo for choosing to stay with us at The Westin Maui Resort & Spa, Ka'anapali, and for taking the time to post your kind review. It is gratifying to know you enjoyed our invigorating pools and relaxing property, including our beautifully designed landscaping. We are also glad to read you were pleased with your spacious guestroom and the intuitive service provided by our associates. Mahalo also for mentioning how much you loved our optimal location just steps from Whaler's Village and with seamless access to upscale dining, shops, and entertainment. We appreciate you recommending us to future travelers, and we look forward to accommodating you and your wife again for another enriching experience. With Warmest Aloha, Michelle De Guzman Director of Front Office
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Aurora Crispin in concierge and Todd at the Lanai changed our entire experience. If you run into Dennis, Nate, or Saul and Jess at the bar or checkin, they are so friendly and knowledgeable. Aurora helped with out with Concierge services and she was really down to earth and interested in helping me plan for my family (11 of us!) I didn’t feel like I was being “sold” things with her like I did with the other older gentlemen working there. The biggest thing about this resort is if you are having any issues, make sure you say something and are open to allowing them to correct the situation. Everyone is so friendly and the morning managers are awesome. I mentioned to one person one day that the water filter on the ground floor tasted different than the one on our floor and the next day they had it being serviced immediately. Half the property is newly renovated as is the lobby and all the downstairs areas. There is a hula show on Saturday mornings and a Polynesian show on Sunday mornings in the lobby. If you’re like me and your kids probably don’t want to sit through a long show, this was a great way to get a free peek at island culture without paying $250 per person for luau. TIPS: - Try to get there early and leave late. Pack a swimsuit cover-up and flip-flops and sunscreen in your handbag and have them hold their luggage. You can spend the day at the resort waiting for your room. Also if you need to check out in the morning but your flight is not until the evening, they will give you a hospitality room to shower and change it before your flight if needed. - There is a “movie theater room” that no one ever uses. It seats 10 people and you just log into your own Netflix account, But it was great for us one morning with all the kids were just exhausted. - The game room is great and a great bribe/diversion for the kids from the pool if you need a sun break. - Book your cabanas early! Be sure to cancel on time if you change your plans. - Be sure to mention or email the manager about people who are exceptional on your trip! This helps the hotel keep great people and figure out best practices from the guests point of view! - The bars have the best ice. Fill up your water bottles there. - There are a ton of activities right at the hotel and at the beach if you find them and sign up for them on time. Recommended at the hotel and free if you sign up and get a spot on your first day : lei making, basket weaving, morning beachfront yoga…. If you’ve never been here before, make a note that this location is prime and since you’re paying so much for the hotel, you can do a lot without actually signing up for any other big activities. - walk down to Black rock and snorkel or see the turtles. Beware of choppy conditions and ask locals if they know how the water is over there. - Book the outrigger and go on a ride! They are so knowledgeable and helpful and made my three kids feel at ease. You’ll grow out pretty far into the ocean and even sometimes hit the sandbar where you can see tons of turtles all over. - parasailing and Jetski rentals are right in the beach in front of the hotel - Koi fish feeding, flamingos, and pictures with parrots! All right at the hotel! - The kids club is $60 per kid for a few hours but the quality is great and they feed them lunch or meal too! Try to come by and that with your time at the adult pools or a dinner alone! -Go to Safeway on your first day and get some snacks and milk to put in your mini fridge. The Safeway is 24 hours. - The pools, slides, and beach, are right there all together. - Take your own floaties and other things for the pool. They have an air pump at the pool cabana and it’s WAY cheaper on Amazon -WHALERS VILLAGE and tons of great shopping and food are right next door!!! No need to rent a car! - Friday nights, all of the Art galleries stay open in town down in Front Street. It’s lots of fun and a great late evening activity. - Walk the beach path and check out all the other hotels’ restaurants and bars - WATCH THE SUNSET EVERYDAY! My biggest advise, if something is wrong or broken, let them know! It is a huge property, but there are some amazing people working here that are truly invested I. The guest experience. If the person you talk to isn’t helpful, try again! 😊 Enjoy your time in Maui! It’s beautiful and you will not regret choosing this spot for vacation. Enjoy!…
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Date of stay: June 2022Trip type: Traveled with family
1 Helpful vote
Helpful
Response from Team Marriott, Guest Services / Front Office at The Westin Maui Resort & Spa Ka'anapali
Responded 1 week ago
Aloha Mauli P, Mahalo for your enlivening review of The Westin Maui Resort & Spa, Ka'anapali, and for recommending us to future travelers. We are committed to providing every guest with a stay that leaves them recharged and energized; therefore, we are elated to know you loved not only our personalized hospitality and Holomua enhancement project but also our dynamic location and the thoughtful activities and amenities we offer. Our resort is steps from Whaler's Village, where our guests can enjoy upscale dining, shops, and entertainment. It will be a pleasure to share your gracious comments with the associates you mentioned. We appreciate your generous feedback and look forward to seeing you and your family again for another meaningful experience. With Warmest Aloha, Michelle De Guzman Director of Front Office
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Fabulous, we stayed in the Hokuppa tower, ocean view, the amenities are fabulous, the lani beautiful and the morning bites were amazing, staff very friendly and helpful and courteous, the beach is beautiful The night time entertainment wonderful, loved everything about our stay..!!!
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Date of stay: June 2022Trip type: Traveled with family
Helpful
Response from Team Marriott, Guest Services / Front Office at The Westin Maui Resort & Spa Ka'anapali
Responded 1 week ago
Aloha jacquelinefD7484SV, Mahalo for your excellent review of The Westin Maui Resort & Spa, Ka'anapali. We appreciate your kind remarks about the beach and our devoted associates, as well as our enhanced amenities. It is a pleasure to know we were able to accommodate you in our reconceived luxury tower, Hōkūpa'a, featuring newly-redesigned and completely transformed guestrooms and suites. We are also glad to read you enjoyed exclusive access to The Lānai at Hōkūpa'a, which includes panoramic views, a daily breakfast, a private bar, infinity edge cocktail pools, and cultural experiences. We look forward to welcoming you again for another revitalizing stay. With Warmest Aloha, Michelle De Guzman Director of Front Office
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We just returned from a week's stay at the Westin Ka'anapali and honestly it was just about perfect. It was a family trip with our two teens and we had a tower room with ocean view. We considered upgrading to Hokupa'a tower, but we aren't really breakfast eaters and we love the nearby restaurants, so we decided it wasn't worth the extra expense for our family, but in most cases I would say the value you receive with the extra provisions is actually a good deal. The resort location is perfect with snorkeling, shopping and great restaurants in walking distance as well as on property. The pools were beautiful and the adult warm infinity pool with the sand bottom was amazing. All of the staff we interacted with were kind and addressed our needs care. We knew we would enjoy the beach, pool and restaurants on property, but we were pleasantly surprised with some of the other offerings. As I said we're not much for breakfast so we began each morning with a cup of Starbucks coffee by the koi pond. It was simple pure relaxation to sit there watching the fish and the flamingos. They have a fish feeding each morning at 9am and we were able to feed the fish and the flamingos. Another pure delight in the lobby area is Michael whose brother farms Maui Gold Pineapples. We love talking with locals when we travel and he was our go to guy to answer any and all questions we had about the island. He also taught us all about coconuts, pineapples and vanilla, so we learned a ton while relaxing at the resort instead of having to run here and there on various tours. We also brought some pineapples home to try growing with tips from Michael. Another fun day was a snorkel trip we booked with Teralani which leaves right from the beach in front of the Westin and that also was a great experience. We saw dolphins, turtles and tons of beautiful fish and didn't have to get up early or drive to get to the boat. The crew was friendly and took great care serving us. So really you can do so much without even needing a car. The only thing I missed was that the resort does not have paddle boards or beach chairs for use without a fee. We had packed our own snorkel gear and inflatable rafts (which they did inflate for us) and I also packed a beach blanket, so that was very helpful as we couldn't see the additional expense of beach chairs each day. All in all the trip was amazing and we would go back in a heartbeat.…
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Date of stay: June 2022
Value
Service
Sleep Quality
Room Tip: The ocean tower has great ocean views and is at the end of the hall so it's quiet at night.
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1 Helpful vote
Helpful
Response from Team Marriott, Guest Services / Front Office at The Westin Maui Resort & Spa Ka'anapali
Responded 2 weeks ago
Aloha janetsW3330ZU, Mahalo for taking the time to share that your stay at The Westin Maui Resort & Spa, Ka'anapali was perfect in every way. We are glad you were able to enjoy our lovely beachfront property, along with our beautiful Maui beach location, exquisite accommodations, five outdoor pools, thoughtful hospitality, and exceptional services. We are truly grateful for your valuable feedback, and we will also enjoy sharing your kind remarks with our associates. We appreciate your generous feedback, and we look forward to hosting another memorable vacation with you and your family. With Warmest Aloha, Michelle De Guzman Director of Front Office
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This hotel has great food and ocean view rooms! It needs to be renovated! The adult pool needs more umbrellas! There are lots of children here so if you want to go as a couple I would choose another hotel.
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Date of stay: June 2022Trip type: Traveled with family
Helpful
Response from Team Marriott, Guest Services / Front Office at The Westin Maui Resort & Spa Ka'anapali
Responded 2 weeks ago
Aloha Hikesodana2021, Mahalo for sharing about your stay at The Westin Maui Resort & Spa, Ka'anapali. We are happy to read you loved our delicious food and invigorating ocean view guestrooms. However, we regret any frustration you endured during our peak season and that you felt our adult pool did not have enough umbrellas. We are grateful for your patience and each of your comments as we continually strive to strengthen our guest experience. We value your feedback and hope to have another chance to accommodate you along with your family again in the future. With Warmest Aloha, Michelle De Guzman Director of Front Office
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Great experience all around whether family or adult. Amazing staff and great location. I really recommend finding Michael the pineapple guy. We ate the best pineapple EVER and got an amazing education about the fruit, how it's grown, and the various ways to eat it.
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Date of stay: June 2022Trip type: Traveled with friends
Helpful
Response from Team Marriott, Guest Services / Front Office at The Westin Maui Resort & Spa Ka'anapali
Responded 2 weeks ago
Aloha Troy F, Mahalo for choosing The Westin Maui Resort & Spa, Ka'anapali. It is lovely to read that we exceeded your expectations and that you particularly enjoyed our relaxing property, including our beautiful Maui beach location and authentic service. We are excited to share your kind remarks with our associates, especially Michael. They are committed to enhancing each guests' visit with exceptional hospitality, and we appreciate your recognition of their service. It was a pleasure having you as our guest, and we look forward to welcoming you back on a future visit. With Warmest Aloha, Michelle De Guzman Director of Front Office
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+1
This hotel has everything you could want in Ka'anapali. Central location, great restaurants, and the BEST pool waterslide! We had to drag the kids out of the pools to go to the beach (30ft away). So many great included activities, but the Hokupa'a tower was fantastic. Breakfast included as well as nightly activities and small bites. Basically like a Marriott member lounge but oceanfront. I cannot recommend this place more for a family vacation. We loved every minute and would go back today if I could. And all of the day trip catamarans launch right at the beach out front so activities are super close!
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Date of stay: February 2022
Rooms
Cleanliness
Service
Room Tip: Hokupa'a tower! Pool side if you don't mind the evening noise on the balcony
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1 Helpful vote
Helpful
Response from Team Marriott, Guest Services / Front Office at The Westin Maui Resort & Spa Ka'anapali
Responded 2 weeks ago
Aloha Nicole P, Mahalo for your wonderful review of The Westin Maui Resort & Spa, Ka'anapali, and for recommending us to future guests. We are pleased to know you loved our optimal Maui beach location and on-site restaurants combined with the enriching activities and amenities we offer, including our beautiful pools, catamarans, and watersport fun. It is especially great to read you had a memorable time at our reconceived luxury tower, Hōkūpa'a, which features completely transformed guestrooms and suites and exclusive access to The Lānai, which includes panoramic views, daily breakfast, a private bar, infinity edge cocktail pools, and cultural experiences. We appreciate your business and look forward to hosting you and your family again for another meaningful stay. With Warmest Aloha, Michelle De Guzman Director of Front Office
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We are Hilton Diamond members and treated ourselves to experience what Marriott had to offer. We chose an extended lanai room and upgraded to the Lanai (club) level for one week. The room was excellent and well maintained. Large bathroom with newly remodeled fixtures and tile. The lanai balcony was great to have for stargazing and overall experience. Besides being Maui, and always amazing, the Lanai Club upgrade showed amazing value and service. The bartenders are all amazing and the staff working the meal services and cleanup are great. We also enjoyed the added cast members. Especially the history around produce and pineapples from Mike @ Maui Gold. Such interesting stories and a great person. I hope to see this hotel soon. And that they fix their online customer service at Marriott.…
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Date of stay: June 2022Trip type: Traveled with family
Helpful
Response from Team Marriott, Guest Services / Front Office at The Westin Maui Resort & Spa Ka'anapali
Responded 2 weeks ago
Aloha fmanders, Mahalo for your kind review of The Westin Maui Resort & Spa, Ka'anapali. We are glad you were able to stay in our reconceived luxury tower, Hōkūpa'a, featuring newly-redesigned and completely transformed guestrooms and suites. It is also a pleasure to read you were able to enjoy exclusive access to The Lānai at Hōkūpa'a, which includes panoramic views, a daily breakfast, a private bar, infinity edge cocktail pools, and cultural experiences. We are also happy to know you were pleased with the intuitive service provided by our associates, and we will certainly share your gracious comments with them, particularly Mike. We appreciate your feedback and look forward to seeing you again soon. With Warmest Aloha, Michelle De Guzman Director of Front Office
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PRICE RANGE
$778 - $1,208 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
westin maui resort and hotel lahaina, westin maui hotel, westin lahaina, westin maui resort and spa, westin maui resort spa, lahaina westin
LOCATION
United StatesHawaiiMauiLahaina
NUMBER OF ROOMS
769
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Claim Your Listing Frequently Asked Questions about The Westin Maui Resort & Spa Ka'anapali
Which popular attractions are close to The Westin Maui Resort & Spa Ka'anapali?
Nearby attractions include Maui Escape Rooms (0.1 miles), Whale Center of the Pacific (0.1 miles), and Wailele Luau (0.06 miles).
What are some of the property amenities at The Westin Maui Resort & Spa Ka'anapali?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Westin Maui Resort & Spa Ka'anapali?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Westin Maui Resort & Spa Ka'anapali?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Westin Maui Resort & Spa Ka'anapali?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to The Westin Maui Resort & Spa Ka'anapali?
Conveniently located restaurants include Island Vintage Coffee, Leilani's On The Beach, and Joey’s Kitchen.
Are there opportunities to exercise at The Westin Maui Resort & Spa Ka'anapali?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Are pets allowed at The Westin Maui Resort & Spa Ka'anapali?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin Maui Resort & Spa Ka'anapali offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to The Westin Maui Resort & Spa Ka'anapali?
Many travelers enjoy visiting Old Lahaina Courthouse (2.9 miles), Lahaina Jodo Mission (2.6 miles), and Wo Hing Temple Museum (3.1 miles).
Does The Westin Maui Resort & Spa Ka'anapali have any great views?
Yes, guests often enjoy the ocean view available here.