Napili Kai Beach Resort
1,049 reviews
#6 of 32 Hotels in Lahaina
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5900 Lower Honoapiilani Road, Lahaina, Maui, HI 96761-9094
COVID-19 update: See the added health and safety measures this property is taking.Read more
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$450
Free cancellation until 01/10/22
$450
Free cancellation until 01/10/22
$468
$357
Trip.com$439
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Full view
View all photos (1,162)1,162
Room & Suite (307)
Pool & Beach (230)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
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Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#6 of 32 hotels in Lahaina
Location
Cleanliness
Service
Value
Travelers' Choice
Plantation-style Resort on a secluded beach; 3 miles from Kapalua-West Maui Arpt; 9 mi from Lahaina & 36 mi from Kahului Airport.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Diving
Children Activities (Kid / Family Friendly)
Parking
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Shallow end in pool
Restaurant
Kids' meals
Snack bar
Vending machine
Snorkeling
Kids club
Kids pool
Conference facilities
Meeting rooms
Spa
Couples massage
Massage
BBQ facilities
Concierge
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Shops
Sun loungers / beach chairs
Sun terrace
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Housekeeping
Private balcony
Coffee / tea maker
Kitchenette
Flatscreen TV
Bath / shower
Safe
Seating area
Separate living room
Sofa
Clothes rack
Iron
Wake-up service / alarm clock
Dishwasher
Microwave
Oven
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Landmark view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Lagoon View
Romantic
Languages Spoken
English
Location
Full view
55Somewhat walkable
Grade: 55 out of 100
71Restaurantswithin 5 miles
33Attractionswithin 5 miles
Contact
5900 Lower Honoapiilani Road, Lahaina, Maui, HI 96761-9094
Getting there
Rental CarsSee rental cars from $97/day
1049Reviews67Q+A100Room tips
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Popular mentions
My husband and I looked for a private sunset dinner on Maui for our family of 16 and found the Na Hoku dinner here. I can’t say enough good things about the entire experience. Noe and Aman were both so helpful and pleasant during the planning and when we arrived for dinner. The setting was so elegant on the grass with white table linens and tiki torches. The servers during dinner were so friendly and accommodated any special requests we had. The food was spectacular!! It was a 5 course dinner (each guest chooses their items prior to) with wine pairings at each course. The sommelier explained each wine he served. The 2 chefs came to our table when each course was served to talk about what they prepared. Everyone raved about their dishes. It was an amazing experience and the perfect celebration wit our family. A night we’ll never forget. Worth every penny!! …
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Date of stay: June 2021Trip type: Traveled with family
Helpful
Incredible resort. Truly feels like you are in authentic Hawaii. We stayed at two places before coming here and I wish we had stayed here the entire time. great rooms- clean, large, amazing views from balcony. friendly and helpful staff. they don't charge for parking or resort fees! chairs for beach and pool are included. the bay itself is fun and active. the on-site restaurant Sea House has great staff as well and good food with stunning sunset dinner views and live music. I would stay here again and would recommend it to anyone. perfect location.
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Date of stay: June 2021
Value
Cleanliness
Service
1 Helpful vote
Helpful
+1
We have been coming here for years. My parents honeymooned here in 1971. It was a great trip with 3 generations! The only con for us was we were put at Puna Point and my dad walks with a cane, so he had to call for the golf cart tram to go to the beach/pool area and back. The one thing I did notice was that at night the pathways were still a bit dark, even for me. We utilized the Maui Bus to get to Lahaina and back since rental cars were hard to come by. Also, getting groceries was a challenge also, but we finally had success with InstaCart. Both of these aren't on the resort, but just a general awareness right now due to coming out of Covid restrictions.
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Date of stay: June 2021
1 Helpful vote
Helpful
We loved Napili Kai! Their customer service was superb. We had made reservations almost a year ago but had to cancel when we got Covid. They were so accomodating and even gave us the same promotional rate that was offered at that time. Our room ocean view was lovely. Clean, nicely decorated, lots of storage space (important because we were there for a week and didn't want to live out of a suitcase;) plus the kitchen was a nice feature & we used it often. We enjoyed the covered veranda, & kept our doors open every night and fell asleep listening to the surf and woke every morning by the nearby roosters. It was heaven. Napili cove is very scenic and we enjoyed watching the kids play in the surf adults enjoying all types of water toys. Even saw whales one morning The on site restaurant The Sea House is very good. Very busy due to Covid restrictions so we were only able to dine in 1 night but they also offer take out so we enjoyed our meals on our veranda. The spa was small but offered a great hot stone massage and even discount for resort guests. The resort has 3 pools so you always find a lounge chair; and 2 of them were not busy so you could enjoy peace and quiet. 5 stars to the wonderful staff & grounds keepers at Napali Kai. We can't wait to return and will definitely stay here again. So much more enjoyable than a 500 room mega resort. We highly recommend Napili Kai Beach Resort…
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Date of stay: April 2021
3 Helpful votes
Helpful
Response from Guest Services, Guest Services / Front Office at Napili Kai Beach Resort
Responded May 3, 2021
Aloha, Thank you so much for your incredible review. We at Napili Kai Beach Resort are thrilled that you found our little gem of the Pacific and you enjoyed your stay. We hope that you will join us again in the future and thank you again for your kind words and support of our beautiful little resort. Mahalo nui, Your Napili Kai Beach Resort 'Ohana
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+1
We've never stayed this far up on Maui. In fact we usually have been down south in Wailea. We chose the Napili Kai as we have friends who stay in the Napili area and they just love it. We absolutely LOVED this hotel! Almost all the rooms I believe are equipped with kitchens but they still receive daily maid service - its the best of both worlds! Our check-in felt a little clunky and took over 30 minutes. They didn't have a QR code reader to see our Covid negative test results so we had to get my husbands lap top from the car, find our passwords to log in, etc. It took way longer than it needed to. And after a long travel day we were ready to get to our room. We were placed in Keaka building #1...room 105. At first I was worried about being in a ground floor room...that it would feel dark but it was fantastic! Our room was HUGE! And we actually had a beautiful view of the sunset from our lanai. I didn't think it would be so great since we were set so far back but it was awesome! Looking out onto the putting green was actually super pretty and peaceful. Our kitchen was totally stocked with all the cooking essentials. One thing you may want to bring is a small stash of salt and pepper and a few zip-lock baggies. The bathroom was also really generous in size with a separate potty closet. Many reviews talked about the bed being super comfortable. Ours was not. Felt like a new mattress is in order in Room 105. The sheets were also pretty low quality and could use an update. Other than that, we felt like the room was really nice. They even had a soft-sided cooler we could use during our stay. The property was beautiful and felt spacious but not too spread out. We never got tired of seeing the different varieties of orchids and hibiscus flowers. You can tell the groundskeepers take great pride in keeping everything looking so good! We loved the location so much! Near the Kapalua Walking Trail and other restaurants. The main pool was a nice size and there always seemed to be enough chairs. The weekend felt a bit crowded with the influx of locals who knew people staying on property but otherwise we always found a spot to sit. There's a nice grass area between the pool and the beach that we loved to set up at. It felt like the best of both worlds...near the pool, shower, snack bar and also the beach and ocean were steps away for a quick dip. The towels they provided were also really nice. The Makai Hale - the snack bar and activities center (where you get your towels, check out golf putters, get snacks, etc.) gets a mixed review. Some days it was great with service, other days, terrible. You'd wait for a long time to be helped and when you were, the guys barely spoke to you or said "thanks for waiting" etc. Most of the staff didn't seem too happy to be working to be honest. A smile and greeting goes a long way. The only thing we ordered from the snack bar was a couple of coffee drinks. They weren't too good and the customer service (after waiting 10 minutes for someone to show up to help) was pretty bad. I feel like the Snack Bar could be so much better and be a really neat place with some revisions. The Sea House restaurant was fantastic too. I'll do a specific review for that later but overall, we loved the convenience of it. We ate breakfast and dinner here once and lunch a few times. We also really appreciated that they gave preference to us as guests staying on the property. When we dropped in for lunch, if we were a Napili Kai guest, we got seated quicker. If someone who wasn't staying on property showed up they maybe wouldn't be able to get in depending on how busy it was. One thing to note: We were given complimentary Mai Tai coupons upon check in. Very nice! My husband is allergic to nuts and the drink contains almond syrup. When we asked to trade my husband's for something different, we were told no. We asked someone else on another day, again explaining he had an allergy. Again, no. This to me is so ticky-tacky and just dumb. If the spirit is to make your guests feel welcome, then be a bit flexible. I understand that as a general policy, the free drink is what it is, but the staff should be trained to be flexible when it comes to an allergy. The welcoming intent of this sure didn't feel very welcoming and hospitable...which I would imagine is it's intent! Overall, the resort feels like old Hawaii with the lush grounds and the strong family feel (Ohana!). We met several couples and families who had been coming for years and years. They knew the staff and some of their kids had grown up coming there. Lot's of families but it was also great as a couple. We weren't bothered by the kids running around. It feels like a special place that we really, really hope to return to soon. Overall, we truly loved our experience here!…
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Date of stay: April 2021
Value
Cleanliness
Service
3 Helpful votes
Helpful
Response from Guest Services, Guest Services / Front Office at Napili Kai Beach Resort
Responded May 3, 2021
Aloha Katy, Thank you so much for your thorough review. We are so happy that you enjoyed your stay. It appears that we did have a few items that we need to work on. We will absolutely address those issues to ensure we are providing the excellent customer service our guest expect and deserve. We do hope to see you back at Napili Kai Beach Resort again in the near future and thank you again for your review. Mahalo nui loa, Your Napili Kai Beach Resort 'Ohana
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PRICE RANGE
$342 - $807 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
napili kai beach hotel lahaina, napili kai beach resort, napili kai beach lahaina
LOCATION
United StatesHawaiiMauiLahaina
NUMBER OF ROOMS
162
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Claim Your Listing Frequently Asked Questions about Napili Kai Beach Resort
Which popular attractions are close to Napili Kai Beach Resort?
Nearby attractions include Slack Key Show (0.08 miles), Napili Beach (0.1 miles), and Kapalua Coastal Trail (0.08 miles).
What are some of the property amenities at Napili Kai Beach Resort?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Napili Kai Beach Resort?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Napili Kai Beach Resort?
Guests can enjoy an on-site restaurant, a lounge, and barbeque facilities during their stay.
Is parking available at Napili Kai Beach Resort?
Yes, free parking is available to guests.
What are some restaurants close to Napili Kai Beach Resort?
Conveniently located restaurants include Hawaiian Village Coffee, The Coffee Store Napili, and Merriman's Maui.
Are there opportunities to exercise at Napili Kai Beach Resort?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Napili Kai Beach Resort?
Yes, laundry service and self serve laundry are offered to guests.
Does Napili Kai Beach Resort offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Are there any historical sites close to Napili Kai Beach Resort?
Many travelers enjoy visiting Cliff House (0.3 miles).
Does Napili Kai Beach Resort have any great views?
Yes, guests often enjoy the ocean view available here.