This is the first time we rented a condo and overall had a great experience . We got one for 5 days as a wedding present and Sugar Beach Resort was a great location on the beach. The condo was perfect with all that we wanted and needed . The first one was a short stay for 2 nights and the only complaint was the bed mattress . The management company was outstanding and was very accommodating to our needs and wishes.
We were very grateful for the helpful tips on what to do and see. Especially when it was raining. They are very knowledgeable and have great ideas. It was very convenient to wake up to a new, helpful email from them.
Sunny Maui as a rental management company was excellent to deal with. We had a few issues with our condo, but they addressed them immediately and we were fairly compensated for any inconvenience. They made an extensive effort to make sure your stay at any of their locations is acceptable by calling and asking if everything was good. The only mistake we made was we should have spoken up sooner about the few things like a couple cleaning issues and maintenance repairs that were minor. We waited until our trip was almost over, but they still were willing to work with us.
Recently we stayed in the town of Kihei in beautiful south Maui. This was our first trip to this island and wow we were so pleasantly surprised on how stunning it was. We chose to stay at the beautiful Sugar Beach Resort at a stunningly upgraded oceanfront condo hosted by Sunny Maui Vacations. They took such great care of us we know there is no other place to stay now. Sometimes it’s not just the property to stay in, it’s the people who manage it that make all the difference on your experience. Way to go Sunny Maui Vacations, we’ll be sure to be back!
I can’t say enough praise about my recent experience on Maui. Three months ago we had the hardest time deciding the right home away from home for our once in a lifetime trip. When we arrived, we were welcomed with such a clean and highly upgraded condo. The next day we were relaxing on the oceanfront lanai when we received an unexpected “Aloha call” from the team at Sunny Maui Vacations. They called to make sure we were comfortable and asked if there was anything we would like assistance with. We thought well since they were asking yes, we would love ideas on things to do on the island since it was our first time. Much to our surprise they offered to provide us with a personalized list of their favorites. We decided on a few of the activities and so glad we did them! Knowing now how kind and engaging the Sunny Maui Vacations team is, there is only one place to stay in the future and it is with them.…