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Hana-Maui Resort

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Traveler (1642)
Room & Suite (608)
Pool & Beach (266)
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About

#52 of 270 hotels in Maui
Location
4.8
Cleanliness
4.5
Service
4.5
Value
3.8
Travelers' Choice

Located at the end of the famous Road to Hana, Hana-Maui Resort sits on 66 lush acres overlooking the Pacific Ocean on Maui's eastern coast. Views of rolling fields, palm tree groves and the shores of Kaihalulu Bay await travelers. With the ability to fly in guests via our 10-seater Cessna or helicopter, guests who want to bypass the gorgeous hairpin turns of the Hana Highway are just 30 minutes from our door when they land at Kahului Airport (OGG). Once on property, allow the gently rhythms of true Maui relax you. With focuses on wellness and adventure, Hana-Maui Resort invites you to experience East Maui like never before: horseback riding, biking, stand up paddle boarding, hiking, making lei, learning 'ukulele, eating farm to fork cuisine, enjoying Hamoa Beach and endless activities await. And when you make Hana your home base for adventure, you will always find something amazing around every turn.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycles available
Children Activities (Kid / Family Friendly)
Street parking
Wifi
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Heated pool
Yoga classes
Yoga room
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Restaurant
Breakfast available
Breakfast in the room
Complimentary welcome drink
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Poolside bar
Hiking
Horseback riding
Mini golf
Tennis court
Water sport equipment rentals
Entertainment staff
Fishing
Patio
Tennis court offsite
Walking tours
Board games / puzzles
Airport transportation
Shuttle bus service
Business Center with Internet Access
Conference facilities
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
Open-air bath
Steam room
Baggage storage
Chapel / shrine
Concierge
Convenience store
Gift shop
Non-smoking hotel
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Bathrobes
Housekeeping
Interconnected rooms available
Private balcony
Room service
Coffee / tea maker
Refrigerator
Walk-in shower
Safe
Seating area
Sofa
Telephone
Wardrobe / closet
Clothes rack
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English
Traveler Insights
This summary was created by AI, based on 109 recent English reviews.
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Many travelers find Hana-Maui Resort set in a tranquil, remote location with stunning views, although some express concerns about its distance from main areas. The resort's beautiful setting, spacious rooms, and views are appreciated by guests, despite the lack of air conditioning, limited food options, and inconsistent housekeeping. Some travelers laud the well-maintained facilities while others raised issues about cleanliness. The hotel exudes a blend of old-world charm and tranquility, but reviewers warn that refurbishment is needed. The rooms are described as spacious but dated, and the value is often questioned. Nonetheless, the service often receives positive feedback for the staff's friendliness and helpfulness.
Location
Remote
Atmosphere
Charming
Rooms
Spacious
Value
Overpriced
Cleanliness
Messy
Service
Inconsistent
Amenities
Satisfactory
Location
Remote
Travelers appreciated the hotel's tranquil, remote location with stunning views, despite its distance from main areas. Some expressed concern about the convenience and value for the price.
  • richardwwarwick
    richardwwarwick
    Sep 2023 1 contribution
    ...First, the property is on the main road through Hana, and while one end of the property does extend down towards the water, the building we were in was nowhere near any water, so there was nothing great about the location... The remote location and beauty of Hana certainly don't justify the price (many locals don't like tourists and you can see similar beauty in other tropical places)...
  • mkwest2023
    mkwest2023
    Sep 2023 1 contribution
    ...We just wish we would have known that they don’t have the stay and play option after check out I suggest driving straight down there on your way to Hana spending the whole day there and stopping to see the sights on the way back as you will have plenty of time because checkouts at 11 and you can’t stay but if you do not mind this, I highly recommend this location...
  • Morgan M
    Morgan M
    Jun 2023 4 contributions
    ...The overall atmosphere of the resort was extremely peaceful and the location was perfect!...
  • Nikki P
    Nikki P
    Jun 2023 2 contributions
    Overall, the location is amazing, property is well kept!...
  • Michael M
    Michael M
    Apr 2023 8 contributions
    ...I'm only giving 4 stars for location even though the property is gorgeous the 'road to Hana' can be trying!...
  • JULIAN
    JULIAN
    Mar 2023 18 contributions
    We planned to stay just one night at this amazing looking location as an end to the Road to Hana experience. We found the location to be stunning and the sunrise over the ocean was well worth getting up for...
  • Travel maiden
    Travel maiden
    Jan 2023 8 contributions
    ...I loved the peacefulness of the location, and the rooms were in the Hawaiian style so not super luxurious but nice...
  • navykoz
    navykoz
    Dec 2022 1 contribution
    Superb staff, spectacular location, thoughtful and exceptional facility...
  • tinatina2023
    tinatina2023
    Dec 2022 1 contribution
    ...Expensive, but so is most everything in Maui, and especially in such a remote location where it must be really hard to deliver the supplies needed to run a fancy hotel...
  • Michael Y
    Michael Y
    Dec 2022 98 contributions
    we only spent one night as a reprieve from the Road to Hana and to get an early start along the backside...but would have loved to stay longer at this gorgeous resort - awesome location views service food, pool - side bar...great gym tennis facilities...
  • lgdlena
    lgdlena
    Nov 2022 1 contribution
    I thought the location would be inconvenient because it was far from Kahului, but it ended up being perfect!...
  • Alex N
    Alex N
    Nov 2022 36 contributions
    ...As always great Hyatt accommodations, awesome location, friendly and helpful staff...
  • jinmaui
    jinmaui
    Nov 2022 1 contribution
    ...First the location and the grounds are absolute the best!!...
  • srini3000
    srini3000
    Nov 2022 55 contributions
    ...Grateful to the original builder of this hotel who created this facility in this remote location...
  • Rod W
    Rod W
    Oct 2022 102 contributions
    Wonderful location, staff excellent, site maintained well, bungalows a little dated...
  • Kenneth K
    Kenneth K
    Sep 2022 5 contributions
    ...The location and views are great, particularly if you are staying on the bungalow side, but for the high price, you don't get much...
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Atmosphere
Charming
Travelers report a blend of old-world charm and tranquility, with some quoting a need for refurbishment and more lively atmosphere. Many appreciated the classic Hawaiian style and peaceful location despite outdated decor.
  • coconutcandyfarm
    coconutcandyfarm
    Sep 2023 47 contributions
    ...And the room next to us played loud music and had a very loud child who keep coming up to our screen door and saying hi so we could not even change our clothing in private...
  • Silvina S
    Silvina S
    Jul 2023 1 contribution
    The rooms are modern and very nice decorated. The areas around the rooms are fantastic... Great for privacy, calm and relaxation...
  • Jet03502125531
    Jet03502125531
    Jun 2023 1 contribution
    ...In years past, the paniolo bar was always full with visitors and locals on weekends and there was often live music and hula...
  • Morgan M
    Morgan M
    Jun 2023 4 contributions
    ...The overall atmosphere of the resort was extremely peaceful and the location was perfect!...
  • shermhawks
    shermhawks
    Jun 2023 1 contribution
    ...The room had beautiful appointments: unique art, great coffee maker, fabulous bathroom, AC, and no TV!...
  • Sharon S
    Sharon S
    May 2023 32 contributions
    ...At least the bed was comfortable and the linens nice...
  • GhostinSF
    GhostinSF
    Apr 2023 1 contribution
    Ocean front room was absolutely spectacular... Large room was classic Hawaiian architecture with wooden floor and simply appointed... Window hardware a bit corroded from ocean air which made it all the more charming...
  • Kirby C
    Kirby C
    Apr 2023 1 contribution
    ...It almost looked you were at summer camp in Parent Trap with the cabin style rooms we stayed in... The rooms don't seem to have been updated in a while but honestly that was part of the charm... It felt like you were at a cozy family beach house and it was romantic to boot!...
  • Sarah D
    Sarah D
    Mar 2023 1 contribution
    ...We travelled as a family and really enjoyed chilling by the pool, checking out the hotel bar with live ukelele music and the spectacular views all around you...
  • meliguanch
    meliguanch
    Mar 2023 2 contributions
    ...The bed was comfy, the decor was so aesthetically pleasing, the bathroom was clean and spacious...
  • Ohio_Trevor
    Ohio_Trevor
    Mar 2023 67 contributions
    The cabana was open and airy, clean and while a bit dated, comfortable...
  • Marla B
    Marla B
    Mar 2023 1 contribution
    ...Place was beautiful, clean, we were well served and all of the staff were excellent...
  • gouleys22
    gouleys22
    Feb 2023 1 contribution
    ...We were there during windy weather which impacted my sleep a smidge but otherwise we loved the environment...
  • Travel maiden
    Travel maiden
    Jan 2023 8 contributions
    ...I loved the peacefulness of the location, and the rooms were in the Hawaiian style so not super luxurious but nice...
  • tgbodkin
    tgbodkin
    Oct 2022 1 contribution
    The resort needs a full-time restaurant and bar with nightly music...
  • dyantha7
    dyantha7
    Oct 2022 1 contribution
    The rooms are dated but still fabulous and oh so spacious...
  • Cami Martin
    Cami Martin
    Sep 2022 3 contributions
    ...The decor and shape of the overall bungalows could use some TLC, or a lot...
  • Kenneth K
    Kenneth K
    Sep 2022 5 contributions
    ...The room décor is old, drab and feels generally worn out...
  • itisJune2022
    itisJune2022
    Sep 2022 1 contribution
    ...Hana Hyatt resort was such a quaint place to stay...
  • venicegirl
    venicegirl
    Jan 2022 740 contributions
    ...Other details: Illy coffee in room...
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Rooms
Spacious
Travelers often describe the rooms as spacious but dated. Many complain about the lack of air conditioning, but appreciate the views and unique character of the accommodations.
  • coconutcandyfarm
    coconutcandyfarm
    Sep 2023 47 contributions
    ...And the room next to us played loud music and had a very loud child who keep coming up to our screen door and saying hi so we could not even change our clothing in private. Can't shut the shutters because it's 98 in the room and need all the airflow possible... The floors in our room were so dirty we could not take our shoes off... Anyone could walk in your room...
  • richardwwarwick
    richardwwarwick
    Sep 2023 1 contribution
    ...Given that the average effective cost was over $800 per night, one would expect to see service and accommodations commensurate with that cost... First, there was no air conditioning in the room... We requested and eventually got an extra fan and an extension cord that we used to set up air flow through the room at night to try to bring it below 90 degrees (which you had to leave a door or window effectively unlocked to achieve)... To make matters worse, they had a fridge closed in a cabinet with no ventilation so it was also helping to keep the room warm... Despite the cost and relatively large size of the room (it was handicap accessible so others might not have been as large), there was no kitchen gadgets except the fridge and a coffee maker (again, often found in the cheapest hotels)... The beds were never made, no clean towels brought in (or even offered)... Its disappointing to see Hyatt charge so much and provide next virtually no service...
  • ramesh858
    ramesh858
    Sep 2023 1 contribution
    ...Rooms may be somewhat bare but the quality is good...
  • Paul L
    Paul L
    Jul 2023 1 contribution
    So disappointed to find this hotel not as advertised. We knew there wasn’t AC but the extreme heat and humidity in the room itself made sleeping unbearable... The cost to spend one night was outrageous...
  • almonte_317
    almonte_317
    Jul 2023 3 contributions
    We had the garden rooms and they are really spacious!... There are no ACs but there was a ceiling fan above the beds and they have and additional two fans in the closet...
  • Sharon S
    Sharon S
    May 2023 32 contributions
    ...The people at checkin were nice but in the room, the paint was peeling, the lanai sliders very hard to move and the screen material loose, the shutters slats loose, the couch uncomfortable and furniture old in general, the floor badly scratched, etc...
  • GhostinSF
    GhostinSF
    Apr 2023 1 contribution
    Ocean front room was absolutely spectacular... Large room was classic Hawaiian architecture with wooden floor and simply appointed...
  • alexwang123
    alexwang123
    Mar 2023 220 contributions
    ...The rooms are very large with a dining space and living space as well as an outdoor varanda so plenty of space for us and our 2 kids...
  • Valerie W
    Valerie W
    Feb 2023 2 contributions
    ...The rooms are so spacious and have stunning views. I would recommend paying the extra for an oceanfront room, you'll never want to leave your room... We also stayed in an ocean view room for one night which also had great views...
  • TravelerPHX2023
    TravelerPHX2023
    Jan 2023 1 contribution
    ...If we wanted an Air Conditioned room it was another $300 on top of the $700 per night in this room...
  • ServicemattersLondon
    ServicemattersLondon
    Jan 2023 79 contributions
    ...The rooms are large but a bit dated- certainly not up to the usual high Hyatt standards but I understand they’ve only owned it for 2 years...
  • Lisa O
    Lisa O
    Dec 2022 3 contributions
    ...I can only imagine how the higher end rooms must be. We stayed in the most affordable room and we felt it was completely decadent and spacious...
  • 123
    123
    Nov 2022 1 contribution
    ...The rooms are dated, the bar is only open on certain nights of the week and the rates are ridiculous. I'm not sure if it is just these rooms but was so disappointed...
  • Rich C
    Rich C
    Nov 2022 5 contributions
    Absolutely awesome property and views, great service to include transportation to dinner just blocks away, completely private- quiet rooms...
  • jinmaui
    jinmaui
    Nov 2022 1 contribution
    ...The rooms are very spacious and extremely clean... This amazing dream of a resort does book up fast..I’ve got my stays already booked through March ❤️ oh they also have the absolute best Local Hawaiian Drinks on the Island!!...
  • dyantha7
    dyantha7
    Oct 2022 1 contribution
    The rooms are dated but still fabulous and oh so spacious... The cheapest Expedia deal for ~$625/night gets you a room at the front of the property near a road... There is no AC but ceiling fans and floor fans are in the room...
  • reelbilt
    reelbilt
    Sep 2022 1 contribution
    ...The room, however, was very run down and only marginally clean. We initially declined daily housekeeping and were assured we could ask for our room to be cleaned when we wanted it to be... We took out our own trash daily because the ants were so bad if we left anything in the room... After 2 days, we requested housekeeping and over the next 2 days, I talked to 4 or 5 people in housekeeping and at the front desk and was never able to get anyone to clean our room before we left...
  • Kareen
    Kareen
    Sep 2022 133 contributions
    ...The rooms are huge however ours had no air conditioning, so it was a bit hot, but they provide fans to run all night. I believe there are rooms to book that do have air conditioning, so would recommend that... The room/area is huge and beautiful, and watching the sunrise over the ocean was spectacular and well worth the early wakeup...
  • Kenneth K
    Kenneth K
    Sep 2022 5 contributions
    ...The room décor is old, drab and feels generally worn out...
  • lydiatt21
    lydiatt21
    Sep 2022 1 contribution
    Upon arriving to our room, we noticed yellow stained in the bathtub and along the shower wall, which was a no no. There were also stained on the kitchen and living area floor...
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Value
Overpriced
Travelers often find the hotel overpriced given the limited amenities, dated rooms, and lack of service. However, some find it worth the splurge for special occasions.
  • Michael S
    Michael S
    Sep 2023 4 contributions
    ...For breakfast paid $24 for the French toast, which was much more than other items on the menu so I was expecting it to be something special; it wasn't, just garden variety French toast with some fruit around it and was not a realistic price for this...
  • richardwwarwick
    richardwwarwick
    Sep 2023 1 contribution
    We stayed in the Hana Maui Resort by Hyatt two nights and they were easily the worst two nights I have ever spent in a hotel... Given that the average effective cost was over $800 per night, one would expect to see service and accommodations commensurate with that cost... Some people may be OK with that, but given that the average Motel 6 will get you AC for under $100 per night, this was a very poor showing on the part of Hyatt... It just never occurred to me at that price there would be no AC... Despite the cost and relatively large size of the room (it was handicap accessible so others might not have been as large), there was no kitchen gadgets except the fridge and a coffee maker (again, often found in the cheapest hotels)... They provided no daily housekeeping service (again, at this cost, there should have been full daily cleaning, turndown service and other things you would normally see for $800+ per night) and because there was no dishwashing detergent, we had no way to wash glasses after first use... The room service food, while not bad, wasn't that good (we had better from local vendors selling out of trucks) and certainly didn't warrant the extreme prices (it made other hotel room service prices look bargain basement)... The remote location and beauty of Hana certainly don't justify the price (many locals don't like tourists and you can see similar beauty in other tropical places)... Its disappointing to see Hyatt charge so much and provide next virtually no service...
  • Paul L
    Paul L
    Jul 2023 1 contribution
    So disappointed to find this hotel not as advertised... The cost to spend one night was outrageous...
  • Jet03502125531
    Jet03502125531
    Jun 2023 1 contribution
    ...After paying $ 558.97 for a simple garden view room we checked in and expected to go to the hotel bar or restaurant... The hotel itself was like a ghost ship... For $558/night I expect some functioning infrastructure... That should have been communicated to me prior to when I payed for my room...
  • shermhawks
    shermhawks
    Jun 2023 1 contribution
    Yes, it cost a little more, but boy was it worth it...
  • Sharon S
    Sharon S
    May 2023 32 contributions
    We have some empathy for how hard it must be to run a first class hotel in Hana especially coming out of the pandemic but for $1k/night, it needs a lot of work... Unfortunately there aren’t many options around Hana so it feels like they’re taking advantage of that...
  • Marla B
    Marla B
    Mar 2023 1 contribution
    ...As far as value, we had a great experience and feel while the price was probably about on par with the island prices, at $1000 a night after taxes and fees, and given the limited options on the resort, we have had much better value for the $$ in other places...
  • JULIAN
    JULIAN
    Mar 2023 18 contributions
    ...The evening meal was average, as was the service but the prices definitely were not. A meal for two set us back $180... In summary this is a wonderful setting which promises so much but is let down by facilities that aren't open and pricing that offers poor value for money...
  • Cat H
    Cat H
    Feb 2023 3 contributions
    ...It is convenient for exploring Hana, but so over priced. Restaurants Are expensive but seriously lacking in quality...
  • TravelerPHX2023
    TravelerPHX2023
    Jan 2023 1 contribution
    ...Skip the coffees, they are bland with mostly water(watery milk is one way to describe their lattes)... If we wanted an Air Conditioned room it was another $300 on top of the $700 per night in this room... If you are paying with points you may have a good value but only stay one night...
  • ServicemattersLondon
    ServicemattersLondon
    Jan 2023 79 contributions
    ...We chose to pay extra for one with a sea view which was lovely BUT it was £1,000 per night plus all the various taxes, which seem to be many and varied. Everything was extra - $45 a day ‘resort tax’ $75 a day per person to use the facilities in the spa - basically the hot tub... Furthermore the restaurant is off site and more like a cafe than a proper restaurant... Fine for s cheaper hotel but not at these prices Okay for a 1 night stay but not for any longer as there’s not a lot to do…...
  • snowbaby517
    snowbaby517
    Jan 2023 1 contribution
    ...The only reason I am not giving 5 stars is due to price (it is quite expensive) and some minor service hiccups (that were resolved). We splurged as it was our engagement trip (and again, it is beautiful and the rooms were spacious), but would recommend for special occasions...
  • lgdlena
    lgdlena
    Nov 2022 1 contribution
    ...If you don’t want the overpriced hotel food, there are many food trucks within walking distance for poke, fruit bowls and thai food (in addition to Thai food by Pranee, also within walking distance)...
  • 123
    123
    Nov 2022 1 contribution
    ...The rooms are dated, the bar is only open on certain nights of the week and the rates are ridiculous. I'm not sure if it is just these rooms but was so disappointed...
  • Rich C
    Rich C
    Nov 2022 5 contributions
    ...Dinner charges reasonable unlike resorts in Lahaini...
  • navib
    navib
    Nov 2022 18 contributions
    Very good place but pricey for the value...
  • Melissa B
    Melissa B
    Sep 2022 7 contributions
    ...When I called the front desk to explain the situation they were very unhelpful and said the only option would be to upgrade to a different room for a couple hundred dollars more... Very inconvenient and overall the worst place I’ve stayed...
  • Buckley545
    Buckley545
    Sep 2022 1 contribution
    ...There was also an unexpected fee of almost $300/ day that wasn't included in our $1500/ night. I think you could find something a little different with more options for nearly $2k/ night...
  • Cami Martin
    Cami Martin
    Sep 2022 3 contributions
    ...We'd love to come back in the future, maybe once Hyatt starts making some upgrades to match the nightly price...
  • lydiatt21
    lydiatt21
    Sep 2022 1 contribution
    ...If you plan on staying here, make sure to bring slippers... I expected more offers consider how much I paid to stay here...
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Cleanliness
Messy
Traveler experiences with cleanliness varied, some praising the well-maintained facilities, while others complained about lack of housekeeping services, and issues with ants and broken amenities.
  • richardwwarwick
    richardwwarwick
    Sep 2023 1 contribution
    ...They provided no daily housekeeping service (again, at this cost, there should have been full daily cleaning, turndown service and other things you would normally see for $800+ per night) and because there was no dishwashing detergent, we had no way to wash glasses after first use...
  • Silvina S
    Silvina S
    Jul 2023 1 contribution
    ...The areas around the rooms are fantastic. Very quiet hotel, close to the sea...
  • PooleParty
    PooleParty
    Jun 2023 5 contributions
    ...Our 15 year old son was just as impressed with how immaculate everything was tended to. Complimentary laundry mat and morning yoga is available for guests...
  • Nikki P
    Nikki P
    Jun 2023 2 contributions
    Overall, the location is amazing, property is well kept!... We had to wait over an hour to get some towels after telling two different staff about it...
  • CAclayton
    CAclayton
    May 2023 1 contribution
    ...Clean and quiet, and the grounds are beautiful!... The ocean-front bungalows are spaced perfectly...
  • Sharon S
    Sharon S
    May 2023 32 contributions
    ...At least the bed was comfortable and the linens nice...
  • meliguanch
    meliguanch
    Mar 2023 2 contributions
    ...The bed was comfy, the decor was so aesthetically pleasing, the bathroom was clean and spacious. The property is so well kept, clean, and serene...
  • bill o
    bill o
    Mar 2023 1 contribution
    ...Grounds are exceptionally well maintained...
  • Ohio_Trevor
    Ohio_Trevor
    Mar 2023 67 contributions
    The cabana was open and airy, clean and while a bit dated, comfortable...
  • Marla B
    Marla B
    Mar 2023 1 contribution
    ...Place was beautiful, clean, we were well served and all of the staff were excellent...
  • TravelerPHX2023
    TravelerPHX2023
    Jan 2023 1 contribution
    ...Cleanliness is bad, broken shower heads, broken fans, rusty bath tub and the list goes on...
  • dsalvatierra
    dsalvatierra
    Dec 2022 1 contribution
    ...Hotel grounds are very well kept...
  • cherian2022
    cherian2022
    Nov 2022 1 contribution
    Amazing hotel and the very welcoming staff truly went above and beyond even for the small stuff...
  • srini3000
    srini3000
    Nov 2022 55 contributions
    ...However it is renovated and well maintained with newer facilities...
  • jinmaui
    jinmaui
    Nov 2022 1 contribution
    ...The rooms are very spacious and extremely clean...
  • nickwneville
    nickwneville
    Oct 2022 1 contribution
    ...The facility is well maintained with multiple areas to enjoy quiet solitude...
  • Rod W
    Rod W
    Oct 2022 102 contributions
    Wonderful location, staff excellent, site maintained well, bungalows a little dated...
  • reelbilt
    reelbilt
    Sep 2022 1 contribution
    ...We initially declined daily housekeeping and were assured we could ask for our room to be cleaned when we wanted it to be. We took out our own trash daily because the ants were so bad if we left anything in the room... After 2 days, we requested housekeeping and over the next 2 days, I talked to 4 or 5 people in housekeeping and at the front desk and was never able to get anyone to clean our room before we left... and towels in a plastic bag, but no one came to clean and change sheets when we asked several times...
  • Cami Martin
    Cami Martin
    Sep 2022 3 contributions
    ...We had some miscommunication with Front Desk regarding housekeeping & the MOD, Nancy was very apologetic and eager to remedy the situation...
  • itisJune2022
    itisJune2022
    Sep 2022 1 contribution
    ...Hana Hyatt resort was such a quaint place to stay...
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Service
Inconsistent
Guests generally appreciated the service, praising the staff's friendliness and helpfulness. However, some guests experienced delays and unresponsiveness to requests.
  • The1RubberDucky
    The1RubberDucky
    Sep 2023 1 contribution
    ...We had great experiences from every staff member that we came across and if we ever plan to visit Maui again, we will be staying here again (only longer than a couple days)...
  • danieloliva1207
    danieloliva1207
    Aug 2023 2 contributions
    ...The staff was extremely friendly and helpful...
  • Patrick B
    Patrick B
    Jul 2023 2 contributions
    ...We booked a package that included daily breakfast and it was a great way to start the day. We also enjoyed being able to order from the restaurant and get delivery to our bungalow...
  • Kristin B
    Kristin B
    Jul 2023 2 contributions
    ...No internet in our room no tv but that was part of the point... The staff was friendly and helpful and the pool was great!...
  • PooleParty
    PooleParty
    Jun 2023 5 contributions
    ...Steps away you can hike to the hidden red sands of Hana or plunge into the infinity pool while poolside staff serve cocktails or snacks... We were celebrating our daughter’s 16th birthday while we were there and the staff made sure to make evening special for her... Complimentary laundry mat and morning yoga is available for guests...
  • shermhawks
    shermhawks
    Jun 2023 1 contribution
    Yes, it cost a little more, but boy was it worth it... Really unique, and the staff are amazing and quickly attentive...
  • mrlesnett
    mrlesnett
    Apr 2023 1 contribution
    ...staff was very attentive and communicated very well...
  • Michael M
    Michael M
    Apr 2023 8 contributions
    ...The staff is super friendly and cares that you are having a wonderful time...
  • alexwang123
    alexwang123
    Mar 2023 220 contributions
    We stayed here for 2 nights so we could get early to the hikes and beaches in Hana without having to rush... As a Discoverist, we were treated with a welcome drink and a shell lei for each of us... Resort fee was also waived which was pretty nice...
  • meliguanch
    meliguanch
    Mar 2023 2 contributions
    ...The staff were all so incredibly friendly and helpful... I would definitely highly recommend staying here!...
  • Cynthia B
    Cynthia B
    Feb 2023 1 contribution
    I was impressed by the friendliness of the staff and the beauty of the resort... Everything from the bar service at the pool to the breakfast was exceptional... The staff seemed to feel truly blessed to work there...
  • snowbaby517
    snowbaby517
    Jan 2023 1 contribution
    ...The only reason I am not giving 5 stars is due to price (it is quite expensive) and some minor service hiccups (that were resolved)...
  • navykoz
    navykoz
    Dec 2022 1 contribution
    Superb staff, spectacular location, thoughtful and exceptional facility... Reception desk is efficient and thorough... Golf carts can get you around the facility if needed...
  • Ralph C
    Ralph C
    Dec 2022 1 contribution
    ...It made the Road to Hana trip much easier... The property is wonderful, the staff were great -- highly recommend!...
  • DCandFam
    DCandFam
    Nov 2022 68 contributions
    ...Everyone was so friendly and helpful at the resort - from extra housekeeping needs, to accessibility issues and so forth...
  • cherian2022
    cherian2022
    Nov 2022 1 contribution
    Amazing hotel and the very welcoming staff truly went above and beyond even for the small stuff...
  • nickwneville
    nickwneville
    Oct 2022 1 contribution
    ...The staff were incredible; Lea at the front desk literally saved our vacation going above and beyond when my wife left behind a belonging. We can’t recommend this hotel enough and will definitely return...
  • perla022
    perla022
    Oct 2022 1 contribution
    Overall staff and team was great!...
  • Kareen
    Kareen
    Sep 2022 133 contributions
    From the moment we arrived, the service was excellent. The property is large and has complimentary parking onsite, as well as golf-buggies to assist you getting to your room... The rooms are huge however ours had no air conditioning, so it was a bit hot, but they provide fans to run all night... Hana is small but the breakfast restaurant onsite was great, as was the dinner restaurant down the road...
  • Buckley545
    Buckley545
    Sep 2022 1 contribution
    ...With that being said, the staff was extremely friendly and accommodating...
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Amenities
Satisfactory
Travelers appreciate the resort's beautiful setting, spacious rooms, and stunning views. However, they note issues with lack of air conditioning, limited food options, and inconsistent housekeeping services.
  • richardwwarwick
    richardwwarwick
    Sep 2023 1 contribution
    ...Given that the average effective cost was over $800 per night, one would expect to see service and accommodations commensurate with that cost... Some people may be OK with that, but given that the average Motel 6 will get you AC for under $100 per night, this was a very poor showing on the part of Hyatt... We requested and eventually got an extra fan and an extension cord that we used to set up air flow through the room at night to try to bring it below 90 degrees (which you had to leave a door or window effectively unlocked to achieve)... They provided no daily housekeeping service (again, at this cost, there should have been full daily cleaning, turndown service and other things you would normally see for $800+ per night) and because there was no dishwashing detergent, we had no way to wash glasses after first use... The beds were never made, no clean towels brought in (or even offered)... The phone in the room often didn't work...
  • Darrel S
    Darrel S
    Jul 2023 1 contribution
    I booked this room for a 1 night stay so that we don't have to go back and forth in one day when visiting Hana. I used Hyatt points so my only option for an award night is the garden 2 queen room... The rooms should have at the very least a few fans mounted to the windows to vent out all the hot air... As a standard for Hyatt quality, they should have a ductless AC unit... Aside from that, the pool was beautiful and my kids really enjoyed it...
  • PooleParty
    PooleParty
    Jun 2023 5 contributions
    A picturesque resort with private bungalows and a dreamy coastline. Steps away you can hike to the hidden red sands of Hana or plunge into the infinity pool while poolside staff serve cocktails or snacks... Family style games are available to entertain all ages... Our 15 year old son was just as impressed with how immaculate everything was tended to... Complimentary laundry mat and morning yoga is available for guests... **I could definitely see planning a wedding here or even a huge birthday celebration with friends and family...
  • Amber B
    Amber B
    Jun 2023 4 contributions
    We didn’t expect to enjoy the resort so much... The infinity pool overlooked the ocean below and the pool side cafe made it fun to spend lots of time there taking in the views... It’s nice they have golf carts to help with luggage and getting you around...
  • Jet03502125531
    Jet03502125531
    Jun 2023 1 contribution
    The Hana hotel Maui is my favorite hotel on Maui and maybe anywhere in the world... Another highlight of the hotel - the jacuzzi which offers beautiful ocean views was unceremoniously boarded up and had two gas tanks sitting on it... For $558/night I expect some functioning infrastructure... That should have been communicated to me prior to when I payed for my room...
  • GhostinSF
    GhostinSF
    Apr 2023 1 contribution
    ...Ocean front room was absolutely spectacular. View can’t be beat and deck chairs on the deck were perfect for sunrise and sunset... Large room was classic Hawaiian architecture with wooden floor and simply appointed...
  • meliguanch
    meliguanch
    Mar 2023 2 contributions
    ...The staff were all so incredibly friendly and helpful... We stayed in an oceanfront bungalow that was recently renovated and it was stunning... The bed was comfy, the decor was so aesthetically pleasing, the bathroom was clean and spacious... The property is so well kept, clean, and serene... I wish the hot tub was available for all guests, (you could only use it if you had an appointment at the spa), but the pool area is still very relaxing and I just used the tub in my room to relax in... It was nice staying in Hana because we beat the crowds to all the iconic hiking spots and beaches and were able to enjoy the resort in the afternoon... I would definitely highly recommend staying here!...
  • Sarah D
    Sarah D
    Mar 2023 1 contribution
    ...We travelled as a family and really enjoyed chilling by the pool, checking out the hotel bar with live ukelele music and the spectacular views all around you...
  • alexwang123
    alexwang123
    Mar 2023 220 contributions
    We stayed here for 2 nights so we could get early to the hikes and beaches in Hana without having to rush. The rooms are very large with a dining space and living space as well as an outdoor varanda so plenty of space for us and our 2 kids... As a Discoverist, we were treated with a welcome drink and a shell lei for each of us... Resort fee was also waived which was pretty nice... Unfortunately we did not get to enjoy much of the hotel but they did have bicycles, golf clubs, tennis rackets that could be borrowed...
  • Karen T
    Karen T
    Mar 2023 13 contributions
    ...Beautiful resort and highly recommend Ocean Front Bungalow Premium suite if you can splurge. There is a shortcut that you can walk to the food truck and we love the delicious Thai food...
  • Valerie W
    Valerie W
    Feb 2023 2 contributions
    I'm hesitant to leave this review because this place is such a hidden gem. Staying in Hana has been the highlight of our trip... The rooms are so spacious and have stunning views... I would recommend paying the extra for an oceanfront room, you'll never want to leave your room... We also stayed in an ocean view room for one night which also had great views... The pool is stunning and there were never more than a few families there... They also have amazing food, we never ate at the main restaurant but breakfast was great and we ate at the bar and had mahi, short rib and chicken wings and are still talking about how delicious it was... There's a general store and a gas station but a few great places to grab food including food trucks that are walking distance (try the Thai), a market with amazing pizza, and also Huli Huli chicken... Then you're able to check out the black sand beach or the pipiwa trail while staying in Hana...
  • TravelerPHX2023
    TravelerPHX2023
    Jan 2023 1 contribution
    This is a beautiful resort with great outdoor views... Cleanliness is bad, broken shower heads, broken fans, rusty bath tub and the list goes on... The two fans they give you(the floor spinning ones, yeah I know... If we wanted an Air Conditioned room it was another $300 on top of the $700 per night in this room...
  • ServicemattersLondon
    ServicemattersLondon
    Jan 2023 79 contributions
    ...Everything was extra - $45 a day ‘resort tax’ $75 a day per person to use the facilities in the spa - basically the hot tub...
  • DCandFam
    DCandFam
    Nov 2022 68 contributions
    ...We just completed 3 nights at the Hana Maui Resort and it was wonderful / made the drive worth doing at our age! Everyone was so friendly and helpful at the resort - from extra housekeeping needs, to accessibility issues and so forth... The bungalows and the views from the bungalows are amazing... We plan to return and spend more time here!...
  • dyantha7
    dyantha7
    Oct 2022 1 contribution
    The rooms are dated but still fabulous and oh so spacious. I absolutely loved having a bar counter and table, couch area, large bathroom and patio... There is no AC but ceiling fans and floor fans are in the room... The property is breathtaking- lusciously green and colorful with fragrant plumeria in the trees and all over the grass... The hot tub was "under construction" during our stay...
  • tgbodkin
    tgbodkin
    Oct 2022 1 contribution
    The resort needs a full-time restaurant and bar with nightly music... Poor responsiveness when requesting various amenities and a bag of ice was consistently experienced... Because of long waits up to 45 minutes in length or greater, we ended up going to the pool bar for ice...
  • Kareen
    Kareen
    Sep 2022 133 contributions
    From the moment we arrived, the service was excellent. The property is large and has complimentary parking onsite, as well as golf-buggies to assist you getting to your room... I believe there are rooms to book that do have air conditioning, so would recommend that... The room/area is huge and beautiful, and watching the sunrise over the ocean was spectacular and well worth the early wakeup... Hana is small but the breakfast restaurant onsite was great, as was the dinner restaurant down the road...
  • reelbilt
    reelbilt
    Sep 2022 1 contribution
    The Hana-Maui Resort is a fabulous property with a sweeping lawn to the coast and stunning views. We were lucky enough to get an ocean view bungalow and hear the waves crash on the rocks all night... We initially declined daily housekeeping and were assured we could ask for our room to be cleaned when we wanted it to be... They did bring us toilet paper (we were running out!)... and towels in a plastic bag, but no one came to clean and change sheets when we asked several times...
  • Carrie L
    Carrie L
    Sep 2022 1 contribution
    We decided to treat ourselves to an ocean-view bungalow for our two-day stay in Hana... The pool and poolside bar with views of the ocean were an unexpected treat... Local food choices were nice including the Ranch Restaurant and several food trucks at two food truck parks... There are a couple of beaches within walking distance, which was great given the crowds and parking issues...
  • venicegirl
    venicegirl
    Jan 2022 740 contributions
    ...The resort's setting is beautiful and peaceful and a welcome escape from the other side of the island. The cabin offers a unique lodging, kind of like glamping, with gorgeous partial ocean views... We received early check-in upon arrival, so we could drop our bags before the Pipiwai hike further south (which was extremely crowded)... The resort accommodated us with a late check out at noon, which was helpful... If the bathrooms are renovated and food improved, it would be worth the price... Other details: Illy coffee in room...
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eschlaik wrote a review Dec 5
Los Angeles, California9 contributions
The hotel is expensive but worth it if you would like to relax in Hana for a couple of nights & taking time to enjoy the local sights (instead of driving back and forth on the windy Road to Hana.) Clean, quiet, relaxing. No frills. Close proximity to local food trucks and convenience stores. Beautiful infinity pool.
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Date of stay: November 2023
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gmcinc16 wrote a review Dec 4
2 contributions
This property is magical and has such a special vibe. Peace and serenity. It was a perfect way to end a long day after the drive to Hana. This was my second time staying here, the first being about 13 years ago and it still exudes the same beauty.
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Date of stay: December 2023
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yummyfoods15 wrote a review Nov 2023
Woodstock, Georgia7 contributions
Very friendly and helpful staff. Grounds were beautifully landscaped and easily walkable. Our bungalow had an ocean view from our lanai where we sat and watched the sunset. The bungalow was clean and spacious and made us feel like we were on an island which was are lol.
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anthonytallotte wrote a review Nov 2023
Alexandria, Virginia1 contribution
Truly exceptional. Highlight of our stay in Maui. Between the views, the sound of the waves crashing on the rock and the beautiful grounds surrounding this hotel, it was a very peaceful and relaxing stay.
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Date of stay: November 2023
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Jenny K wrote a review Nov 2023
1 contribution
Amazing resort in beautiful Hana. We stayed in one of the oceanfront bungalows and our room was clean and spacious with a large balcony that was perfect for watching the sunrise. The staff were wonderfully kind and attentive, poolside drinks were great, and the mochi pancakes were the best pancakes I've had in my life. The ti leaf lei making class we did during our stay was one of our favorite activities on Maui - our guide Kane was so gracious and informative, and taught us a good deal about Hawaiian language and culture (Mahalo Kane!). We only wish we had been able to stay longer.
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Date of stay: November 2023
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spacecase84 wrote a review Nov 2023
Houston, Texas10 contributions
Had a fantastic stay! Resort is beautiful and was quiet. Food was great. Right on the water with beautiful sunrises. Service was excellent. Morning mediation and yoga was a great way to start the day. Pool is heated and open 24/7 (we visited in November). We are already planning to come back!
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Date of stay: November 2023
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Response from Hana Maui, Marketing at Hana-Maui Resort
Responded 2 weeks ago
Aloha spacecase84, We are so happy to hear that you had a relaxing escape to Hana and enjoyed your time on the east coast of Maui. We appreciate your time in sharing your review with us. We hope to have you back in the near future. Mahalo!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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moxiesinclair wrote a review Nov 2023
1 contribution
The grounds and rooms are lovely. We especially enjoyed the open air yoga and infinity pool. The dining room was lovely, but the food was okay rather than wow. Given what a special place Hana is, I would definitely return, and maybe try the food trucks next time.
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Date of stay: November 2023
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Response from Hana Maui, Marketing at Hana-Maui Resort
Responded 3 weeks ago
Aloha moxiesinclair, Thank you so much for sharing your review with us. We are happy to hear that you were able to partake, and enjoyed, some of the activities and amenities offered. We also agree Hana is a special place and we look forward to your return visit! Mahalo!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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kevindadams77 wrote a review Nov 2023
New Orleans, Louisiana1 contribution
This is a beautiful ocean front property, with expansive acreage….simply can’t be better in that regard. Quiet & relaxing. This was our 4th stay over the last 12 years. The rooms are a bit spartan, but very clean. The entire facility is getting dated, and needs upgraded though. The staff was very friendly and helpful….particularly the golf cart drivers!! We hope the new ownership makes the necessary capital investments to maintain and upgrade the property….as it is special from the pool to the ocean front chairs to take in the roaring surf.
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Date of stay: November 2023
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Response from Hana Maui, Marketing at Hana-Maui Resort
Responded 3 weeks ago
Aloha kevindadams77, We love to hear from our returning guests and appreciate your support through all the years. Thank you for providing your insight from your recent stay, we are glad you still enjoyed the the views and surrounding landscape. We will pass along the additional upgrade comments to our team, as they are always look for ways to improve the experience. Mahalo!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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fadokv wrote a review Nov 2023
Lafayette, Colorado134 contributions
the road to Hana is a great spiritual experience. I learned a few trips ago that taking the time to stay in Hana makes the journey even more special. I have had two wonderful stays at this resort, and they have soothed my mind. One thing that made me sad was the loss of the banana bread traditionl. When thiis was Travaasa Hana, there was a lovely small loaf of banana bread in each room. It was a lovely token of appreciation. Now that this is a Hyatt no banana bread. Made me sad. So keeping up this tradition is not a breaking point for me, but I think Hyatt shoudl reconsider this.
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Date of stay: November 2023
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Response from Hana Maui, Marketing at Hana-Maui Resort
Responded 3 weeks ago
Aloha fadokv, We are so glad to hear that you are a returning guest and truly enjoy the aloha spirit Hana has to offer. Thank you for sharing your insight with us. We can definitely bring up the Banana Bread to our team to consider bringing back, we appreciate you sharing the personal story. We look forward to welcoming you back again soon! Mahalo!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jay Sch wrote a review Nov 2023
Santa Fe, New Mexico15 contributions
My wife and I stayed for 3 nights in October of 2023. We stayed in a bungalow oceanview suite which did have working AC. The view was amazing and the room was nicely appointed. We ate at the restaurant for Breakfast and dinner, and both were great! We ate at the pool bar for lunch and had a fresh poke bowl. If you are doing the road to Hana this is a great ending point to day one and the perfect starting point for day two, since you will be hours ahead of everyone else.
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Date of stay: October 2023
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Trip type: Traveled as a couple
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Response from Hana Maui, Marketing at Hana-Maui Resort
Responded 3 weeks ago
Aloha BigJ428, We are so happy to hear you enjoyed your stay in Hana and had a few nights to enjoy the amenities. Thank you for sharing your review with us. We look forward to having you back with us soon! Mahalo!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$581 - $860 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel hana maui and honua
FORMERLY KNOWN AS
Travaasa Hana, Maui
LOCATION
United StatesHawaiiMauiHana
NUMBER OF ROOMS
74
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HANA-MAUI RESORT - Updated 2023 Prices & Hotel Reviews (Hawaii)

Frequently Asked Questions about Hana-Maui Resort
Which popular attractions are close to Hana-Maui Resort?
Nearby attractions include Red Sand Beach - Kaihalulu Beach (0.4 miles), Hana Bay (0.3 miles), and Fagan's Cross (0.5 miles).
What are some of the property amenities at Hana-Maui Resort?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hana-Maui Resort?
Top room amenities include a refrigerator, a seating area, and a sofa.
What food & drink options are available at Hana-Maui Resort?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hana-Maui Resort?
Yes, free parking and street parking are available to guests.
What are some restaurants close to Hana-Maui Resort?
Conveniently located restaurants include Thai Food By Pranee, Shaka Pops, and Hāna Ranch Restaurant.
Are there opportunities to exercise at Hana-Maui Resort?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Hana-Maui Resort have an airport shuttle?
Yes, Hana-Maui Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Hana-Maui Resort have airport transportation?
Yes, Hana-Maui Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hana-Maui Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Hana-Maui Resort offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.