Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Located at the end of the famous Road to Hana, Hana-Maui Resort sits on 66 lush acres overlooking the Pacific Ocean on Maui's eastern coast. Views of rolling fields, palm tree groves and the shores of Kaihalulu Bay await travelers. With the ability to fly in guests via our 10-seater Cessna or helicopter, guests who want to bypass the gorgeous hairpin turns of the Hana Highway are just 30 minutes from our door when they land at Kahului Airport (OGG). Once on property, allow the gently rhythms of true Maui relax you. With focuses on wellness and adventure, Hana-Maui Resort invites you to experience East Maui like never before: horseback riding, biking, stand up paddle boarding, hiking, making lei, learning 'ukulele, eating farm to fork cuisine, enjoying Hamoa Beach and endless activities await. And when you make Hana your home base for adventure, you will always find something amazing around every turn.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Romantic
Boutique
Languages Spoken
English
Location
5031 Hana Hwy, Hana, Maui, HI 96713
Hana-Maui Resort
4.3 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
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Hana-Maui Resort, set in a picturesque and tranquil location, boasts stunning ocean views and a reputation for cleanliness. While the spacious rooms offer luxury and scenic vistas, some guests have noted that they could benefit from modern updates and improved maintenance.
The staff's friendly and attentive service often receives commendations, yet there have been occasional remarks about service inconsistencies. Although the serene atmosphere and lush surroundings are a highlight, the value proposition is questioned by many travelers due to high prices and outdated amenities.
Location
Picturesque
Atmosphere
Serene
Rooms
Dated
Value
Expensive
Cleanliness
Meticulous
Service
Friendly
Amenities
Limited
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We stayed in an ocean front bungalow here with a Jacuzzi. The location of the bungalows here is amazing: they’re perched above a beautiful black rock coast along the ocean in connected pairs, but with plenty of distance between each pair of bungalows. It felt very private. Our bungalow was huge, and had a big deck with a Jacuzzi overlooking the ocean. There was a fridge, an Illy pod coffeemaker, an A/C unit, and a standalone indoor tub. There was also a large skylight in the room to let in natural light, so eyeshades would be handy if you plan on sleeping in. I have to say the room was a little scuffed up in places, and it looked like parts of the room had been renovated recently (new sink, bathtub, jacuzzi) and some were pretty old (windows, outdoor light fixtures). As a happy surprise, our bungalow had a very nice private outdoor shower.
The main parking lot for this resort is far from the bungalows, and many guests are brought down to their bungalow by golf cart, as other reviewers have mentioned. We were lucky in that our bungalow was near the small guest parking lot close to the trailhead for the Kaihalulu/Red Sand Beach, so we were able to park close to our bungalow. Note that the path between bungalows is paved but very bumpy, not quite an accessible trail.
There are laundry facilities near the Waikoloa rooms, but no ice machine; for ice you have to ask at the front desk. Wifi and cell service were surprisingly good. Hasegawa General Store and Hana Ranch Grocery Store are close by, but they both have very limited options; if you need groceries for your stay, try to stock up in Kahului before you drive to the tiny town of Hana. Finally, for fast and local food options, there’s a great pod of food trucks next to the general store.
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Date of stay: June 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ryan Parker, General Manager at Hana-Maui Resort
Responded Jul 1, 2024
Gr8ful, We are full of gratitude after reading this review. I'm so happy you took advantage of the incredible, idyllic and bucket list worthy Ocean Bungalow rooms- the mornings out there watching the sun rise are just magical. At Hana Maui Resort, like you mention, there's a lot of space and privacy. It feels almost like you've got your own cottage by the sea. My favorite fast food truck is the Juicebox, when you come back next time. Perfect after our morning meditation and yin yoga classes. Thank you for staying with us and sharing, Ryan Parker, General Manager ryan.parker@destinationhotels.com
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A very special place, especially compared to the rest of busy, bustling Maui… really felt like you were on the edge of the island after driving hours on the Road to Hana. Were rooms a little dated? Sure, in the most charming way possible! We slept with deck glass doors open (screen doors closed), with crashing waves lulling us to sleep.
Pool was uncrowded, relaxing way to slide into Hana vibe. Free laundry room allowed us to replenish clothes while enjoying laid-back spirit.
Only reason I can’t give it 5 stars is limited food options. On-property breakfast was beyond great, one of best meals on trip…. Kids still talking about Hawaiian sweet bread French toast! But Hana Ranch restaurant is literally only sit-down dinner in town, and that meal, while good, cost $250 for equivalent of burgers and fries for four. Just can’t see where one would eat if staying more than one night..
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
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Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hana Maui Resort, Marketing at Hana-Maui Resort
Responded Apr 23, 2024
Aloha Pioneer751431, Thank you for taking the time to share your review with us. We are so glad you and your family enjoyed your stay overall. There is something definitely special about the sound of the waves. We apologize for the limited restaurants, as Hana is a smaller town, but we would encourage you to explore the food truck options that are nearby as well, if you make the visit again. Our staff can also share some more dining choices around the area. Mahalo!
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This spot used to be the Travasa Hana recommended as the best resort on the island in a popular audio guide for the Road to Hana. I had not visited it prior to updates and partnering with Hyatt, but it certainly holds up as my favorite place to come disconnect now! Well worth staying a couple of nights to experience the quiet serenity after dark when the roads are almost abandoned. We saw a green sea turtle while swimming at Hamoa beach nearby! We also forgot a toothbrush and staff were so helpful to bring one to our room while we ate dinner. They offer a plane into the hotel to avoid the drive, but I enjoyed the drive and the stops along the way so we aren’t sure which we will do when we come back…and we WILL be back to splurge on a couple nights in a suite with a private hot tub overlooking the ocean. The brussel sprouts at dinner were the best we have ever had and my wife is a major sprouties connoisseur; we know our way around Brussels! It is definitely a disconnect type of place, but the no tv and no clocks in room and lack of cell service really felt great. (There is excellent wifi if you need as well). Two pools, one astonishly beautiful and another that was great and basically just for us since everyone was at the bigger pool by the ocean. Fantastic tennis facilities, bikes, and some light golf all available to check out by guests at no extra charge on property, even crochet! So much to love about this place. It was warm at night in the garden view rooms in august, but we didnt mind making mutliple uses of the shower and/or great bathtub to keep clean and all day was spent outside anyway!
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Review collected in partnership with Hyatt Hotels
Date of stay: August 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ryan Parker, General Manager at Hana-Maui Resort
Responded Aug 12, 2024
PotentHike, I'm so glad you made it out here from Los Angeles and disconnected with the hustle and enjoyed the sense of place we offer thats so very unique not only because its in Hawaii, but because its in harmonious Hana. I love that you felt the grounding of the gardens, the adventure at Hamoa, and the delicious meals at Hana Ranch Restaurant. And yes- we have a fabulous charter flight option, allowing you to take a 12 minute flight across the island and pick up a jeep rental here at the resort. There's so much to LOVE about your review, and we appreciate it. Ryan Parker, General Manager ryan.parker@destinationhotels.com
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We stayed in the Hana Maui Resort by Hyatt two nights and they were easily the worst two nights I have ever spent in a hotel. First, the property is on the main road through Hana, and while one end of the property does extend down towards the water, the building we were in was nowhere near any water, so there was nothing great about the location. Given that the average effective cost was over $800 per night, one would expect to see service and accommodations commensurate with that cost. Not here. First, there was no air conditioning in the room. Some people may be OK with that, but given that the average Motel 6 will get you AC for under $100 per night, this was a very poor showing on the part of Hyatt. We requested and eventually got an extra fan and an extension cord that we used to set up air flow through the room at night to try to bring it below 90 degrees (which you had to leave a door or window effectively unlocked to achieve). It just never occurred to me at that price there would be no AC. To make matters worse, they had a fridge closed in a cabinet with no ventilation so it was also helping to keep the room warm. Despite the cost and relatively large size of the room (it was handicap accessible so others might not have been as large), there was no kitchen gadgets except the fridge and a coffee maker (again, often found in the cheapest hotels). There was no hot plate, or microwave, or for that matter even any dishwashing detergent. They provided no daily housekeeping service (again, at this cost, there should have been full daily cleaning, turndown service and other things you would normally see for $800+ per night) and because there was no dishwashing detergent, we had no way to wash glasses after first use. The beds were never made, no clean towels brought in (or even offered). The phone in the room often didn't work. It would drop calls and we often had to call three or more times to place an order or call the front desk. The room service food, while not bad, wasn't that good (we had better from local vendors selling out of trucks) and certainly didn't warrant the extreme prices (it made other hotel room service prices look bargain basement). The remote location and beauty of Hana certainly don't justify the price (many locals don't like tourists and you can see similar beauty in other tropical places). Its disappointing to see Hyatt charge so much and provide next virtually no service. Stay anywhere else but here.
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hana Maui, Marketing at Hana-Maui Resort
Responded Sep 19, 2023
Aloha richardwwarwick, We appreciate you taking the time to provide your feedback. We apologize for missing the mark during your visit to Hana. If you'd like to have an additional conversation about your stay, we do welcome you to reach out to our team for a follow up. You can email: hanamauiresortreservations@hyatt.com for a team member to assist. Mahalo.
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What a place! The road to Hana is not to be missed. Try and rent a convertible if possible as this stunning 2 hour drive (from airport) is absolutely stunning. It is everything people say it is and more. You just need to be uber patient and enjoy. If it starts drizzling, it will likely stop in 10 minutes. We’ve been on many incredible drives around the world, and this is definitely in the top 3.
The hotel was hard to find as no large signage—but that’s one of the joys. Really low key, low density and gorgeous. The huge grounds are breathtaking as is the topography. The green covered hills in the background add to the beauty, as naturally does the lava rock and crashing ocean waves on it.
We splurged on an oceanfront premiere room and it was totally worth it, and highly recommended. The covered deck was huge and perfectly positioned for the gorgeous views. The huge overhang protects from rain and sun and feels like an extension of the ginormous room. Spent most of our time there just relaxing.
The room has a large sitting area and nice bar area with mini-fridge large counter, and ample glasses and dishware. Nice small dining table next to it.
Bedroom is huge and attractively appointed, although the area over the dresser was spasrs and in need of a painting or similar.Attractive furnishings and artwork throughout. The wall-to-wall glass sliders open the space up perfectly to the outdoors.
The pool area is nice, as are the surrounding grounds, with adjacent bar. There’s a nearby cabana building where they hold morning yoga classes which were nice too.
We did not try the restaurant—just picked up things at Whole Foods by the airport, and more snacks at the nearby market to enjoy on our deck.
This hotel is just a really special experience not to be missed.
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Date of stay: November 2024
Value
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Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ryan Parker, General Manager at Hana-Maui Resort
Responded Dec 26, 2024
PandMo, The Road to Hana truly is a bucket list item, and staying here really helps you relax because otherwise that's a day of so much attention demanding road skills that one gets really tired. The best way to do it, like you said, is be patient and enjoy and then splurge on an oceanfront bungalow to lower your shoulders, watch the sun rise, and unwind in the magic of Maui's marvelous Hana. Ryan Parker, General Manager ryan.parker@destinationhotels.com
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Stayed 4 nights Jan 2025 for a long weekend (birthday celebration). This was our first visit to the resort since Hyatt assumed ownership. We stayed in an ocean view bungalow. The resort maintains most of the original vibe. (Weathered wood floors, exposed wood vaulted ceilings, lots of pink 4X4 tile in bathroom, large deck style lanai with loungers) The expansive grounds are well kept and populated by the occasional palm, but lack the variety of tropical foliage typically associated with a resort. I suppose rustic encompasses the overall atmosphere. All completely acceptable for a Mom and Pop budget Hana experience.
However, the Hyatt rates are far and above “Mom and Pop” budget rates Our experience was that we were paying for the Hyatt name, but Hyatt wasn’t delivering on the Hyatt experience. Hyatt Destination prides itself on delivering an experience e that conveys the natural beauty in harmony with the surroundings. But does that actually mean neglect? The Hana/Maui Resort needs some aloha!
We didn’t experience the typical warm greeting upon arrival with a cool beverage and a lei welcome. The on location restaurant only serves breakfast. (Dinner is offered in the small town center, across the road). The pool area lacks a hot tub, and the pool bar is more like a snack shack with limited, albeit pricey, offerings. We were not expecting amenities such as in room TV, or alarm clock. But we were expecting Hyatt level hospitality.
Would we return? We believe Hyatt needs to invest in this particular destination property to elevate it to the expected experience associated with the high end price tag. The property has potential. Maybe they are banking the money from the high rates to later put back into this beautiful property in an exquisite location. Hope so!
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Date of stay: January 2025Trip type: Traveled as a couple
Room Tip:Parking is located quite a distance from the room. Bellman driven golf carts are available. Walk...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ryan Parker, General Manager at Hana-Maui Resort
Responded Feb 6, 2025
Hi Beachtree, Thank you for coming to visit us all the way from Florida! Wow- you took a trip! Thank you so much for your stay, and your feedback. Happy belated birthday! I'm so glad you enjoyed the view and the access to the Infinity Pool along with the bungalow's beautiful lanai's. It's truly a rare and lush landscape. The owners brought in Hyatt to manage the hotel and together we are slowly making progress and updates. For example, adding air conditioning property wide, so far completing all the bungalows and villas and starting next on Garden Rooms. We've been able to make progress together while trying to respect the heritage of the resort from the 1940's and to honor what Hana represents- true first settler's Hawaii. We're careful not to make this "any other resort" on the island with the same fixtures and furniture's you'd find at any branded hotel. In the meantime, expect continued investment by ownership and warm and engaging Hyatt service, along with the most memorable landscape you could ever imagine. There's no place like Hana, and few places left in an ever-developing set of islands that retain its true old Hawaii vibe like this. Although Maui is by no means a budget or low priced destination as say, the city of Honolulu is, your feedback is respected and given consideration. Please keep an eye on those World of Hyatt sales- there's a lot to of value there. Ryan Parker, General Manager ryan.parker@destinationhotels.com`
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A beautiful retreat in Hana. The resort's perfect location offers a short walk to food trucks, restaurants, church, beach, and grocery stores. We enjoyed the surprising amenities: basketball courts, tennis, golf, yoga classes, and a great gym. The two pools were nice, though we missed having a hot tub for evening relaxation. Nearby grocery stores are quite expensive, and without cooking facilities in our rooms, dining options were limited. Overall, this was a great mid-point stay on the Road to Hana journey.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This is a wonderful resort in Hana, with lots of activities within the hotel premise - pools, gym, tennis, pickle ball, crochet etc. There is a restaurant and spa in the hotel but we didn't use those. At a walking distance, there is a parking lot where they have food trucks, which has a reasonable variety and prices. We enjoyed our 2-night stay here. Whatever we asked for our room - extra coffee, water, towels - staff provided those. We enjoyed having meals on their green lawns facing the ocean. The only thing to keep in mind - your room can be quite far from the front desk, car park, pools or anywhere else you want to go, so you will need their driver in cart to drive you or deliver you something you need for your room. And that might take some time for the driver to come by.
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Review collected in partnership with Hyatt Hotels
Date of stay: August 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ryan Parker, General Manager at Hana-Maui Resort
Responded Aug 19, 2024
WorldCitizen, Many mahalos your way for such a great travel review and all your many compliments! Your trip sounds so relaxing. Meals on the green lawns facing the ocean- perfect. Whereelse do you find yourself having a picnic in paradise? And yes, with over 66 acres, it is a moment or two for deliveries- great suggestion to be prepared for that. Many thanks and we look forward to next time! Mahalo, Ryan Parker, General Manager ryan.parker@destinationhotels.com
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I love this hotel: great staff, lovely plantation style buildings, beautiful location, etc. I visited in 2010 and have long wanted to return. Back then, the hotel looked a little past its best but that was easily overlooked.. 15 years later, it just looks worn out. Whilst everything is scrupulously clean, the mattress in our partial ocean room was lumpy and overly soft, one of the sheets had a hole in it, the bath towels were threadbare and the toilet seat cracked. It's just sad. I hope Hyatt takes things in hand and makes the property worth the price (including the $45 resort fee)
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Date of stay: January 2025
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Trip type: Traveled as a couple
Room Tip:Some of the rooms have been upgraded with AC but the partial ocean views have not. Maybe the...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ryan Parker, General Manager at Hana-Maui Resort
Responded Feb 6, 2025
Tui, Appreciate your feedback, and your return visit all the years later. I understand and we make daily upgrades to try and keep whats special about the resort. Although the hotel has retained its classic Hawaii heritage and is very clean and cared for, it does keep us busy making the rounds trying to balance maintenance while respecting its history. Thank you for staying with us, Ryan Parker, General Manager ryan.parker@destinationhotels.com
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My family of 4 had an amazing experience at the Hana Maui Resort. First, the location. We booked an Ocean View Bungalow and it was comfortable and clean, with great mountain views as well as right at the oceans edge. Yes, the bungalows are a bit dated, but who cares when you are surrounded by gorgeous foliage, banyan trees. The infinity pool was perfect and you could order drinks and snacks poolside. The grounds of the resort are perfectly maintained. The STAFF were wonderful!! Every request was handled, they provided great information and were incredibly professional. The breakfast at the Resort was good. The Hana Maui Restaurant was okay, very very expensive. There are food trucks onsite every day which were a less expensive, very good option.
I was at the Hana Maui Resort twice in the 1980's, when it was the Hana Ranch. Going back last month to find it timeless, with very little changed, was a nice surprise. Hana maintains it's old Hawaii roots, with many of the Resort staff are generational Hawaiians born and raised in Hana. There is no comparison between Hana and the more touristy areas on Maui. The only issue we had with the Hana Maui Resort was getting transportation to visit the National and State Parks, a local farm and an amazing pizza place with live music. They provide a shuttle to Hamoa Beach, but otherwise. you have to rent a Resort Jeep and drive yourself.
We drove the Road to Hana to the Resort, then flew a private Cessna (arranged by the Resort) for a 15 minute trip back to Kahului. A great option since you get amazing views of the coast. waterfalls and crater.
Our stay at Hana was peaceful, extraordinary and worth 5 stars. We will definitely be back!
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Date of stay: July 2024
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Location
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Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ryan Parker, General Manager at Hana-Maui Resort
Responded Aug 12, 2024
You flatter us so much, Nomad! Many mahalos for your kindness and compliments. We strive so much to prioritize the engagement with our incredible and yes- multi generational colleagues whom bless everyone with their sense of aloha. I agree with you fully, there is no comparison with Hana and some of the touristy resort destinations, this is the most unique but authentic part of Hawaii in many peoples opinions. Love that you flew the Cessna- those views are incredible. We can book those for you anytime. We look forward to next time, and again: thank you! Ryan Parker, General Manager ryan.parker@destinationhotels.com
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Los Angeles, California61 contributions43 helpful votes
According to an article in the Maui News dated 9/2/20. "The resort plans to remain open through a two-year phased renovation, which includes enhancements of all accommodations, arrival areas, dining outlets and pools." No mention of the start date on this project however.
There are more places to choose from in the Hana area.
PRICE RANGE
$527 - $775 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel hana maui and honua
FORMERLY KNOWN AS
Travaasa Hana, Maui
LOCATION
United StatesHawaiiMauiHana
NUMBER OF ROOMS
74
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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