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About
#2 of 3 hotels in Lanai City
Location
4.8
Cleanliness
4.9
Service
4.5
Value
4.2
Travelers' Choice
At Sensei Lanai, A Four Seasons Resort, experience a luxurious wellness enclave on the secluded Hawaiian island of Lanai. Your journey features a private wellness consultation and an itinerary personalized just for you, with a choice of spa treatments, fitness classes and enriching island activities, as well as dining by Nobu. Always included is round-trip airfare from Honolulu on Lanai Air. Unmatched hospitality, reputable experts and an extraordinary setting combine to offer a completely customized experience to discover your greatest well-being.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Golf course
Hiking
Free airport transportation
Wifi
Paid internet
Pool / beach towels
Adult pool
Outdoor pool
Heated pool
Yoga classes
Yoga room
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Restaurant
Breakfast available
Outdoor dining area
Wine / champagne
Horseback riding
Walking tours
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Meeting rooms
Spa
Body wrap
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Hot spring bath
Manicure
Massage
Neck massage
Open-air bath
Pedicure
Salon
Steam room
Waxing services
Concierge
Executive lounge access
Gift shop
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Housekeeping
Room service
Safe
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Telephone
Wardrobe / closet
Bottled water
Iron
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Hotel links
Location
36Car recommended
Grade: 36 out of 100
6Restaurantswithin 5 miles
22Attractionswithin 5 miles
Contact
1 Keomoku Hwy, Lanai City, Lanai, HI 96763
Getting there
Rental CarsSee all Lanai City rental cars
123Reviews13Q+A18Room tips
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Pros: The resort location was magical - we really liked the garden (especially the Forest Bathing session) and the rooms were spacious and clean. We never made it to the Yoga classes (too early!) but we really liked the Functional Fascia, Nutrition, and Meditation sessions. The quality of wellness practitioners (i.e. Skyler, Danielle, Lydia, Edwardo) were fantastic. They were very helpful and professional and we were so impressed that Sensei offers such an A-team of experts. We liked that they sent follow-ups after the session. The food at both Sensei and Four Seasons was superb and very fresh. The breakfast could be better though. We had a Koele Deluxe Room (#326) and it was very spacious and clean with a nice lanai facing the garden. Cons: The front desk and Sensei Experiences specialists (concierge) were not as impressive. We arrived after a 24 hour journey (3 flights from Singapore). We were really tired and really wanted to freshen up. The resort knew where we were coming from and did not do an early check-in. We had to wait over 1 hour before the hospitality suite was ready and 3 hours before our room was ready. I understand that early check-in is not guaranteed, but I would expect better service from the Four Seasons, especially at this price point. The front desk staff were not amenable to requests and we had to confirm the transportation 3 times because the staff said they would follow up but never did. The Sensei Experience Desk kept making mistakes in our schedule, particularly the wrong times and locations on the itineraries on several occasions. This caused a bit of confusion between us and the wellness practitioners, and loss of time on the actual treatments. Guests should have a frictionless experience (after all, we come to Sensei to de-stress), but we felt that we had to actively manage and ask the Sensei Experiences Desk to follow up on things. I also told the Pre-arrival Specialists that we were celebrating our anniversary and there was not a single gesture made. Meanwhile, I saw that our neighbours had a “Happy Anniversary” strawberries and champagne spread. I’m not sure if that was complimentary or paid. We travel often and stay at luxury resorts, and we do not feel that the standard of service at Sensei was on par with similar hotels or other Four Seasons properties worldwide (particularly in Asia). I know that there are different expectations at 4 and 5-star resorts in Asia, where service tends to be much better, there is better value in prices and tipping is not customary. And I am aware that service in Hawaii is not as good as other places, but I think that if guests are paying $2000/day and are expected to tip at a property, then the service should justify that. Nonetheless, we had a nice experience at Sensei Lanai. We are not sure if we will return again and would suggest doing the room-only option as the Guided Sensei Experience package (includes $1200 credits per day and credits can be used across the entire stay) add a lot of pressure for guests to utilise credits in a short time frame. We felt rushed trying to squeeze in all the wellness sessions and did not have a lot of free time.…
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Date of stay: March 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Do the room-only rate, get the Koele Deluxe Room facing the gardens. Free coffee in The Garden...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
Hotel's Favorite
From arrival through departure the team was genuinely cordial and friendly. The grounds are amazing and feel as though you are in the middle of a forest. The rooms are spacious, clean and contemporary with a cozy feeling. The food was also fabulous. While on-site the opportunity was available for a 90-minute spa treatment. That was like a slice of heaven along with the plunge pools - two salt water jacuzzi's at different temps and a Japanese tub. Staying at Four Seasons is like being at "home away from home." The team, the grounds and the experience is like no other.
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Date of stay: December 2022
Value
Cleanliness
Service
Room Tip: elevated room looking towards the hill sides
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
32 Helpful votes3 Reposts
Helpful
The house kitchen (Sensei Nobu) is amazing, great food options all day long. The staff are like our neighbors instead of someone just provides services. They genuinely care about their guests. Overall amazing experience, well met our expectations.
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Review collected in partnership with Four Seasons
Date of stay: February 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This place is magic. Do the hike, take the classes, enjoy the onsens. Wish I could come back and back and back. This pool is bigger and nicer than the beach resort. The rooms are fresh and modern, though wish they had double sinks and a bathtub. A really unique and memorable stay.
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Date of stay: December 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
What a great program with awesome staff (OWP program). I feel renewed and motivated after this trip. The advisors, instructors, and staff all connected to us and made us feel welcome and understood. Thank you.
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Review collected in partnership with Four Seasons
Date of stay: February 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Sensei Lanai was a gorgeous tropical oasis for us where we stayed the last weekend after our month-long South Pacific family vacation to various Hawaiian Islands, Australia, New Zealand, and Fiji. The resort is stunningly beautiful, and it is so relaxing you feel as if you have escaped to another world. The staff was very attentive and although I don’t remember all their names, we do remember Alex, Tiana, and Rhoda(spa). We played Manele Golf Course, one of the top golf courses, and it exceeded even our high expectations. Absolutely immaculate and the views from every hole are stunning. Having the Lanai Air transport included to fly us back to Oahu was incredible. We so enjoyed our stay that we plan to return this year.
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Date of stay: December 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from David Emig, Other at Sensei Lanai, A Four Seasons Resort
Responded Jan 24, 2023
Aloha shieldsdawn, Thank you so much for writing about our Tropical Oasis. It's an honor to have chosen as a final stop in such an exciting family journey. Thank you again and we hope to see you again! Mahalo David Emig Resort Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There is magic in this resort, from its exquisite beauty to the soul of the Sensei staff. The physical beauty of the renovated resort is breathtaking, surrounded by Japanese gardens, complete with private outdoor onsens, and dotted with artworks including sculptures located throughout the grounds. But it is the Sensei staff that make the difference. I did not know what to expect when I arrived at Sensei, but from the first meeting with the counsellor, who co-ordinated all of my wellness activities based on my physical (science based) and emotional requirements, to my 'experience specialist' Natascha who not only organised all of my leisure activities, but even spent her private time after work one evening assisting me to walk up the mountain to view the sunset after her shift had ended (as I was recovering from a broken ankle and was unable to walk on unpaved tracks) and followed up post visit with an email containing her recommendations for restaurants in New York (my next destination). I left this special place in a very different mindset that when I arrived, and I attribute that to the Sensei wellness staff. In terms of the Four Seasons resort staff - I was disappointed on many occasions, but in most cases my grievances were addressed satisfactorily. The resort offers a several times daily shuttle to the beach resort, which I highly recommend visiting as it is equally stunning.…
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Date of stay: April 2022
Value
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from David Emig, Other at Sensei Lanai, A Four Seasons Resort
Responded Jan 25, 2023
Aloha Simlb2023, How wonderful to read about the magic you experienced at Sensei Lana'i. Thank you for taking the time to write. I am curious about the disappointments you commented. If you're willing to send me an email (david.emig@fourseasons.com), I would appreciate learning more about them. Thank you again! David Emig Resort Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed at Sensei back in August 2021. I had written a review but forgot to post. Beautiful grounds, well groomed, and very tranquil. My favorite was the 24 hours outdoor "onsen," which I pretty much had a soak or two late night and early morning. Hotel room was comfortable but it didn't feel luxury. It was a huge room. Nothing about the room stood out. Mine was on second floor overlooking the garden at an angle. Hale was nicely outfitted, but not worth the price. Any spa service included 30 minutes (free) of hale time to enjoy steam show, sauna, outdoor rain shower, outdoor "onsen." 30 minutes isn't enough to actually enjoy all that. It was extra fee for additional increment of 30 minutes. By the way, there was no indoor soak tub for only 30 minutes of hale. I felt rush after spa service because there just wasn't enough time to enjoy the hale. For the price, they should at least match hale time to service time. For example, 60 minutes massage should come with 60 minutes hale time. They gave a scentsy-like gift after your first service. Nobu onsite had a nice coy pond, a nice zen touch if sit outside. Food was meh. Drinks were vibrantly colored and tasted well. Apparently reservation at Sensei and FS restaurants are only open to guests. Locals aren't allowed according to a couple residents I ran into in town. Even then, I had hard time changing reservation time when I was onsite. Sunset sail was my least favorite. It sailed from the pier at Four Seasons Lana'i. It's open to FS Lanai guests as well. It was crowded; 25-30 people. Private flight charter felt luxurious, but they didn't provide transport if you didn't directly come from HNL airport. For example, if you're already in Honolulu for a day or two, you need your own transport from your location to the hanger. If you arrive to HNL, they provide pick-up from HNL airport to their hanger. A biggest disappointments was after many email exchange four-six weeks in advance, they managed to lose my reservation for a Jeep rental. Overall, Sensei is just A-OK. I expected more for a four/five star hotel; especially when it was a birthday trip treat for myself. Sensei did not recognize my big milestone, no greetings, note or a wishing word. I later found out that a friend had called them to pay and arrange for a fresh lei upon my arrival, but they had turned her down saying they do not customize and claim they do not have flowers to make a lei. Ironically when I was on ground, they had lei making class and were making out and giving out lei afterward. Weird. (Pictures to follow if I can add-on later after posting).…
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Date of stay: August 2022Trip type: Traveled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from David Emig, Other at Sensei Lanai, A Four Seasons Resort
Responded Jan 24, 2023
Aloha cheesecakexoxo, I appreciate you taking the time to share your experiences. It is disappointing to read of some of the experiences that detracted from birthday getaway. I regret that we fell short in achieve what you would, rightfully, expect from a stay here. In the time since your stay in August of 2021 we have worked hard to elevate the services available at our resort and have made strides. I would be happy to discuss your experiences in more detail. If you're willing, please feel free to reach out to me directly at david.emig@fourseasons.com. Warm regards, David Emig Resort Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My Beautiful Bride and I enjoyed a royal welcome. We loved the limo ride to the Lanai Terminal, the beautiful plane, and the Tesla ride to the resort. The front desk personnel cheerfully handled our day-to-day transportation needs. At every transition, Sensei Lanai hosts were courteous, informative, and positive. The room was attractive, clean, well-maintained, and well-furnished. When we asked for other amenities (microwave oven, mini-fridge-and-freezer), they were supplied to us happily. While at the Sensei campus, we enjoyed participating in the lei-making, the ukulele workshop, a Holoholo excursion, and a sculpture tour. The exercise pavilion, Japanese baths and swimming pool helped us maintain our physical fitness. We even spent some time in the library; it felt special just to sit in such elegant surroundings. When we visited the Beach Resort, our shuttle driver mentioned the decorative lights we might see in the evening. We returned for an evening meal and were charmed by the lights: it felt like we were traveling through the stars.…
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Review collected in partnership with Four Seasons
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This is an amazing property that provides a serene, restful getaway. Just booked our third trip and very rarely do we return to the same place even twice. The staff is fabulous! An absolute must is the Aquatic Bodywork with Liran and definitely book extra hale time. There are so many amazing spa services but don’t pass on the aquatic bodywork. Many places offer massages so do something different - your body will thank you. If your focus is on wellness, make time to set intentions and have a nutritional consult. Both are valuable for your return home. The food is excellent, the facilities are thoughtfully designed and the people make it an unforgettable experience.
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Date of stay: December 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
ALSO KNOWN AS
four seasons resort lana`i, the lodge at koele hotel lanai city, 4 seasons resort lana`i, the lodge at koele, four seasons koele, four seasons lanai city, lanai city four seasons
FORMERLY KNOWN AS
Four Seasons Resort Lana'i, The Lodge at Koele
LOCATION
United StatesHawaiiLanaiLanai City
NUMBER OF ROOMS
96
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Claim Your ListingSENSEI LANAI, A FOUR SEASONS RESORT - Updated 2023 Prices & Hotel Reviews (Lanai City, HI)
Frequently Asked Questions about Sensei Lanai, A Four Seasons Resort
Which popular attractions are close to Sensei Lanai, A Four Seasons Resort?
Nearby attractions include Mike Carroll Gallery (0.7 miles), Lanai Cat Sanctuary (4.3 miles), and Lanai Culture & Heritage Center (0.7 miles).
What are some of the property amenities at Sensei Lanai, A Four Seasons Resort?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Sensei Lanai, A Four Seasons Resort?
Top room amenities include air conditioning, a view of the mountains, and a walk-in shower.
What food & drink options are available at Sensei Lanai, A Four Seasons Resort?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sensei Lanai, A Four Seasons Resort?
Yes, free parking is available to guests.
What are some restaurants close to Sensei Lanai, A Four Seasons Resort?
Conveniently located restaurants include Blue Ginger Cafe, Pele's Other Garden Deli, and Coffee Works.
Are there opportunities to exercise at Sensei Lanai, A Four Seasons Resort?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Sensei Lanai, A Four Seasons Resort have an airport shuttle?
Yes, Sensei Lanai, A Four Seasons Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Sensei Lanai, A Four Seasons Resort have airport transportation?
Yes, Sensei Lanai, A Four Seasons Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Sensei Lanai, A Four Seasons Resort located near the city center?
Yes, it is 0.5 miles away from the center of Lanai.
Are any cleaning services offered at Sensei Lanai, A Four Seasons Resort?
Yes, dry cleaning and laundry service are offered to guests.