It is a relatively expensive hotel, however you don't get what you pay for. Safe was not working when we checked in. Athough we checked in early frontdesk said they did not not have any other room. So we had to wait several hours for the engineering to replace the safe. The room was just a regular room wihout even noise insulation.
An exceptional experience, first rate staff and the best property in the Islands. I have stayed at most of the high end resorts in the islands and this property and staff come out on top every visit. I look forward to visiting the Grand Hyatt Kauai every year!
From the moment you walk in you are amazed by the grandeur. The hotel is beautiful and the staff is great! The food and drinks are superb. The pools and beach provide a lot of options for families. Also poupo beach state park is close by for some great snorkeling! Definitely recommend this place as it is possibly the nice hotel we have ever stayed at.
We had a group of 25 people that stayed at the resort for about a week for my daughter's wedding. Not only was the venue absolutely gorgeous, but every single team member we encountered was fabulous. We held dinner the night before at Tidepools and the wedding reception at the Ilima Terrace. Everything was flawless and the food was amazing. It is a trip we will all cherish for a long time to come.
Excellent overall experience; however, it is highly recommended that one makes reservations for tours and restaurants ahead of time as it is extremely difficult to get reservations quickly. Planning helps!
Everything was amazing. The amenities make it easy to never leave. Make dinner reservations for the hotel restaurants a couple months before your trip! The Tidepools restaurant is worth it!! We spent all our time in the saltwater lagoon. Purchase a floaty on day one for lingering and louging in the water.
This trip was an anniversary get-a-way. We wanted to enjoy the pools & lagoon and eat great food. We were able to accomplish all. I was a little amazed by all the children at the hotel, not what I wanted. Don't get me wrong, I love kids, have three of my own. Just wanted an adult vacation. Luckily they have an adult pool, age 14 & up, which was very quite. It has a outdoor bar and restaurant 50 feet from the pool, with waitress service at the pool. This became our hangout for most of the weekend. Loved it!!! We will be back for future anniversaries.
The staff was great and the outside pools, lagoon and such were nice but the hotel and rooms are extremely outdated for the price! I'd save some money and stay at a cheaper place and just go to the beach!
Hyatt is the best hotel there is out there, in my opinion. I love their hotels and have not had a bad experience staying there. Their staff is always friendly and helpful. The experience we had at World Hyatt was amazing. I had no idea this hotel existed and it was a wonderful place and well maintained. I want to bring my kids there very soon.
Stunning property, great service, excellent meals, 24 hour pools, amazing spa this place really does have it all! Worth spending the money to get an ocean view room. Rent a cabana, get a couples massage, visit the macaws, and walk the nearby trail at sunrise. We had an amazing time and will definitely be back!
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