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The Point at Poipu

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The Point at Poipu
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717 Reviews from our TripAdvisor Community

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Showing 714: English reviews
Lakewood, California
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Even with some remodeling construction near the entrance, the property is maintained and clean and beautiful. There are beautiful views and a wonderful path to walk along the ocean. The unique pool is large and seems to never be crowded. The staff had the "aloha spirit" and were always willing to help or answer questions. We had one issue with... More 

Helpful?
Thank Don P
Jamie S, General Manager at The Point at Poipu, responded to this review

Thank you so much for sharing your feedback about your vacation at The Point at Poipu! It is our pleasure to have the opportunity to serve you, and we are so grateful you chose The Point at Poipu as your destination to Stay Vacationed.™ . I will ensure that our staff checks all BBQ is in working order. All of... More 

1 review
3 of 5 stars Reviewed 1 week ago

As an owner of a timeshare here for over a decade, I must say this year was particularly disappointing in regards to service. The location and rooms are beautiful as always but accessing anything from the staff was next to impossible. They've reduced cleaning the rooms to only once a week. We called once to have the trash removed since... More 

Helpful?
Thank Caitlyn P
Orinda, California
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

For years, this was my Favorite Resort on my Favorite Hawaiian Island. And then, DRI or as it is known in the real world, Diamond Resorts International, reared it's ugly head. DRI acts as if the owners are their pawns to push around at will. A sad Yearly maintenance fees skyrocketed, little rules crept in to the benefit of DRI,... More 

Helpful?
Thank charlesp635
Jamie S, General Manager at The Point at Poipu, responded to this review

I really appreciate your taking the time to share your experience about your recent stay. We want our owners to have the best stay possible where everything exceeds their expectations. We are always working to make improvements on the property and are happy to hear you enjoying some of those improvemnets. We look forward to welcoming you back home in... More 

Puyallup, Washington
Level Contributor
148 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This resort is so perfect. We loved the pool since it was kid friendly. The sand around the pool was perfect. Our condo was great 2 bedrooms with 2 baths. We had a full kitchen, the area was huge, our shower and bathtub was magnificent. We enjoyed the food at the pool bar. The fish in the ponds and waterfall... More 

Helpful?
Thank Suzan S
Jamie S, General Manager at The Point at Poipu, responded to this review

Thank you so much for sharing your feedback about your vacation at The Point at Poipu! It is our pleasure to have the opportunity to serve you, and we are so grateful you chose The Point at Poipu as your destination to Stay Vacationed.™ All of our Team Members here look forward to welcoming you in the future! More 

DeRidder, Louisiana
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This is our home away from home. Very nice people. John at the concierge is awesome and very helpful. Mike at the pool bar is very friendly and an awesome bartender. We love it here. All employees are helpful and friendly!! We have new friends Alyssa and May-An in the activities department!! We had a great time.

Helpful?
1 Thank claudiamwest66
Jamie S, General Manager at The Point at Poipu, responded to this review

Thank you for taking your time to share about your recent stay and acknowledgment of our staff. I will be sure to share this post with them. At Diamond Resorts International®, it is our goal to provide you with Affordable Luxury and Priceless Memories, and it seems like we were successful based on your review. We hope to welcome you... More 

Paradise Valley, Arizona
Level Contributor
38 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The Point at Poipu is lovely. Our room was on the third floor and on the corner which provided a panoramic view of the ocean. The weather was perfect. The room was quite large with two bedrooms and two bathrooms and very clean. Check in was easy and elevators were convenient for easy access. Parking was sometimes crowded but not... More 

Helpful?
Thank Midge85253
Jamie S, General Manager at The Point at Poipu, responded to this review

Thank you so much for sharing your feedback about your vacation at The Point at Poipu! It is our pleasure to have the opportunity to serve you, and we are so grateful you chose The Point at Poipu as your destination to Stay Vacationed.™ All of our Team Members here look forward to welcoming you in the future! More 

El Centro, California
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 1 week ago

My family and I have been going to our timeshare at Kaanapali Beach Resort for the last 20 years. Thought we would mix it up a bit and try Kauai. This timeshare is by far the worst place I have ever stayed. The location is too secluded, the front desk service is horrible, what they call oceanfront, I call oceanview.... More 

Helpful?
Thank Sylvia A
Diamond R, Manager at The Point at Poipu, responded to this review

Thank you for being a returning guest of ours over the years. Your business is appreciated and we enjoy hosting your vacations. We are sorry to discover you our Kauai location did not give you the same excitement you are accustomed to receiving from us. Our resort team prioritizes the needs of our guests and we find your feedback important.... More 

Spokane, Washington
Level Contributor
39 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We arrived in on July 14 for our annual trip to the Point. After considering doing something else this year for our vacation, we were back at the Point. Once again, the trip was wonderful. The check in process was very easy and the front desk staff were wonderful. The room was not quite, ready, but we expected this as... More 

Helpful?
Thank pnutsdad
Jamie S, General Manager at The Point at Poipu, responded to this review

The biggest compliment we can receive is a guest who wants to return! Thank you for sharing your feedback and for choosing to spend your hard-earned vacation at The Point at Poipu. I appreciate your comment about the ball in the pool and we will be sure to have our security staff monitor our pool. We will definitely make sure... More 

Ashford, Connecticut
Level Contributor
161 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This is a comfortable resort that has a huge lagoon like swimming pool, a spa, spacious green spaces. Our unit had two large rooms with their own bathrooms, a complete kitchen and a washer and dryer. The room overlooks the ocean and has a balcony that accommodates a table, four chairs and a chaise lounge. This is a time share... More 

Helpful?
Thank Sue L
Jamie S, General Manager at The Point at Poipu, responded to this review

Mahalo for sharing your feedback about your vacation at The Point at Poipu! It is our pleasure to have the opportunity to serve you, and we are so grateful you chose The Point t Poipu as your destination to Stay Vacationed and are enjoying our large rooms and pool.™ All of our Team Members here look forward to welcoming you... More 

San Diego
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We 2 weeks of timeshare here. We have gone every year for 15 years the staff is always friendly and rooms are clean. I would avoid the "high pressure" sales orientation but the discounts they provide for taking them is nice. Pool is more for families but we spend most of our time out exploring the island or at the... More 

Helpful?
Thank Peter K
Jamie S, General Manager at The Point at Poipu, responded to this review

Aloha Peter Mahalo for sharing your feedback about your "home away from home" at The Point at Poipu. It is our pleasure to welcome you home each year all of our team Members here look forward to welcoming you back in the future!. More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
Services
  • Free Parking
  • Concierge
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service

Additional Information about The Point at Poipu

Address: 1613 Pe'e Road, Poipu, Kauai, HI 96756-9727
Location: United States > Hawaii > Kauai > Poipu > Koloa
Price Range: $238 - $578 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Point at Poipu 3.5*
Number of rooms: 210
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Also Known As:
The Point At Poipu Hotel Poipu
Embassy Vacation Resort Poipu Point
Point Poipu Kauai
The Point At Poipu Kauai
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