Koloa Landing Resort at Poipu, Autograph Collection
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About
Koloa Landing Resort at Poipu, Autograph Collection is nestled in the heart of Poipu on the sunny South Shore of Kauai, Hawaii next door to some of the best shopping & dining on the island and a short stroll from world-famous Poipu Beach.
Situated on 25-acres of lush tropical foliage, our resort in Koloa boasts the some of the largest accommodations on the island - from deluxe studios, to 1, 2, 3, & even 4-bedroom luxurious villas ranging from 500 to 3,600 square feet - making them perfect for couples and families alike. Each studio is complete with a kitchenette and full size washer/dryer, while the villas feature full kitchens, expansive lanai, washer/dryer, and private bathrooms for every bedroom.
Named one of the top 5 pools in Hawaii, guests will enjoy our 350,000-gallon signature pool complete with swim and walk-through grotto, water slides, and poolside cabanas. Koloa also boasts two other pools -- a 6,100 sq ft family lagoon pool and 2,000 sq ft waterfall adult pool. We have collaborated with celebrity-chef and James Beard award winner Sam Choy on our poolside Holoholo Grill which features a combination of American and traditional Hawaiian cuisine. Other amenities include a 4,000 sq ft day spa, 24-hour fitness center, gourmet marketplace, soccer field, volleyball court, and putting green.
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The landscaping is beautiful and the 3 pools are fabulous: a small adults only pool with a hot tub, a nice medium size pool with a hot tub and an absolutely awesome large family pool complete with slides, waterfalls and 2 hot tubs.
We stayed in a very nice large studio room equipped with everything you could want or need: a kitchenette with a refrigerator, microwave, 2 burners and all the dinnerware and cooking supplies you need; and a washer and dryer, which we especially appreciated since we were in the middle of a long trip.
The customer service was exceptional: friendly, helpful and welcoming. In recognition of our Anniversary, we were given coupons for 2 additional complimentary drinks and upgraded to an Ocean View room, where we found a very nice fruit arrangement in the refrigerator. If you desire, the resort will stock your refrigerator with food and drinks, which will be charged to your room account.
One day, I dropped my room key while we were obtaining pool towels at the central kiosk. As my husband passed the towel kiosk en route to the front desk to get replacement keys, he was stopped by the towel attendant, Chanel, who recognized him and returned the lost key. This level of personal attention to detail is remarkable.
I monitored a number of websites over several months, but the lowest rate I found was on the hotel website, where I booked a special AAA rate that included a $30 per day food and beverage credit. We used the credit for breakfast, which was delicious. (I absolutely loved the banana macadamia nut pancakes!) Self-parking was free, which was a nice bonus.
I honestly can't think of anything negative to say about this hotel. We will definitely be back!
Check in: a breeze. No lines. We were given lovely leis.
Room: oh so dark and drab. Size was acceptable, but certainly smaller than we expected, and definitely would be too small for more than 2 people. Furniture was ugly and basic. Barely any color in the room. Even a fake plant (like bathroom) would have brought some much needed ambiance. Our first floor room looked right onto the parking lot and we had to keep our shades drawn as any passerby could look directly into our room. We booked through Priceline, and even though we paid almost $500 per night, we appeared to be punished for it. Even though bathroom was tiny, washer/dryer in there was much appreciated.
Food: we ate breakfast at Holoholo every morning and it was pretty good. My daughter loved Taro french toast. I thought their bacon was delicious. Some days they seemed understaffed and one morning we waited about 30 minutes after ordering. Our food was brought completely cold as it clearly had been sitting there for 20 minutes. Not good when we paid $50 for some pancakes and eggs.
As mentioned, property is beautiful. Box of chocolates in room was a nice treat. If you can afford it, do not get a studio. Go for the larger room, and try NOT to get a ground floor room.
Location: All the hotels is basically on one street. Easy 10mins to the Grand Hyatt if you have a conference or dinner reservation at Tidepools. I won't advise walking, no clear pedestrian area.
Staff: Friendly and courteous. House keeping did an amazing job, if you don't want to be disturb for that 8am clean just put a sign on the door. Ppl are on vacation 8 am is simply too early.
Room: set up is similar to condo in which you have all your necessities such as a kitchen area with a mini cook top, refrigerator, microwave, laundry which includes washer/ dryer. Comfy bed, patio area, elevator building and a great AC unit.
Family oriented premises: yes, nice pool for kids and a few hot tubs for adults to relax.
With the above mention, we went to the local supermarket and bought beers, water, and snacks and stored it in our room. This definitely saves money, esp if you travel with a family.
Restaurant: Food at the hotel was a lil pricey. I would say to venture out and eat at the shopping center filled with lots of great restaurants up the street.
Uber is available, but it's not like the big city where you can get a ride in 5mins, wait for me was no more than 10mins. The hotel can also provide you with local taxi service numbers.
I would definitely return to this hotel. Mahalo!
We went to Poipu beach the last 2 mornings and saw giant turtles and monk seals on the beach both days. Nice facilities there as well.
As Titanium rewards members we were given $30 F&B credit per day. Staff here is friendly and helpful. Housekeeping is excellent. I would absolutely stay here again but I will close with a few suggestions.
Heat the pools a few degrees warmer. Even the kids stick to the hot tubs so you know the pools are not warm enough.
Add directional signage throughout the property (tranquility pool, towel hut, front desk, spa, etc).
Make towels more accessible to the tranquility pool.
Otherwise, keep doing what you are doing.
I love the idea of each room having a little kitchen area and it’s own washer and dryer. That makes it very unique.
The pool is great and laid out nicely and there are several larger hot tubs surrounding the pool.
The pool chairs are not comfortable and there needs to be more service help at the pool. Very difficult to order food or drinks without a long wait.
There is only one restaurant on site. We did eat at the restaurant but it is a limited menu. I have several food allergies and the menu does not lend itself to folks with food allergies. Room service seems to be discouraged, or at least that is how we felt. They add a 24% service charge and again don’t really offer much of a menu.
The rooms were clean and kept well. Perhaps once the hotel is broken in a bit, the restaurant menu and service will improve. We did enjoy our stay.
Breakfast one day at the restaurant included banana macadamia pancakes and eggs were cooked to perfection.
The yoga class was excellent as the instructor catered to all levels.
The concierge was helpful, but we waited at least 35 minutes to speak with her as she was consumed with one guest. Better time management from the concierge would be helpful.
We were not able to reserve a villa for our family of 5, so we ended up with two studios and these worked just fine. The studios have a small but well stocked kitchenette and we were surprised to find a washer/dryer as well.
The resort seems to be only mildly affected by the labor shortages that are the reality on Kauai right now, and even short staffed, the employees really work hard to keep things running smoothly.
We had several very good meals at the Holoholo grill. My only suggestion would be to open the restaurant for breakfast an hour or even two earlier. As it is now with the 8am opening time, there’s a big rush right when it opens. That was our only quibble, beyond that everything was outstanding.
"Get a resort that has better beach access and better cafe. This place is probably great for honeymooners with great pools, great rooms."Read full review
"If a full kitchen is desired, consider looking at a bigger room for options. We are foodies and the studio has limited cooking options."Read full review
"If you have to stay here, don’t waste your money on a “Coastal View”. See the photo for full understanding."Read full review
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