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Kauai Palms Hotel

Traveler (91)
Room & Suite (51)

About

#8 of 11 hotels in Kauai
Location
Cleanliness
Service
Value
Nestled in Lihue, gateway of the Garden Island, the Kauai Palms Hotel offers affordability and stylish comfort.
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Property amenities
Free parking
Parking
Free High Speed Internet (WiFi)
Free internet
Vending machine
Fax / photocopying
Baggage storage
Non-smoking hotel
Internet
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Room features
Non-smoking rooms
Air conditioning
Housekeeping
Kitchenette
Refrigerator
Flatscreen TV
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Hotel links
Visit hotel website
373Reviews
6Q+A
75Room tips
Traveler rating
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  • 25
  • 21
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Popular mentions
I was going to arrive after the front desk hours & had asked for help on how to check in after hours right at the time of my booking. Got no response & was told that they would contact me on the day of arrival. Guess what? I got no reply until I was about to board my flight so I called them only to be told "Its just 730AM on Hawaii & we are just opening our front desk". They need to understand that guests are traveling from east coast & may not have connectivity once they board the long flight. Whats the harm in sending instructions just the previous day? Anyhow, I let that pass. Next, I checkinto the hotel - easy to find even at night & parking directions were great. But then I was on first floor right in front of the parking & guests were speaking loudly at 2AM local time. The windows are not sound proof & even if someone walks on the outside corridor you can hear while having ear plugs. If you are looking for budget accommodation, go to the Kauai Inn instead of Kauai Palms!
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In many ways this was a good budget place to stay on our “staycation”. The room was small, threadbare but cleaned and the staff were friendly. the outside of the buildings were old but clean. It seemed the hotel was mainly rented long term by locals who were also super nice. My main objection was the horrible smell of urine from the bathroom. I know what mildew smells like in older Hawaii buildings and that was present too but not terribly so. This smell was something else entirely like an improper toilet seal.
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Lovely modest and nice rooms, friendly, truly islander living! Great amenities and close to the mountains, great to wake up to a beautiful mountain scape, quiet area, TV, fridge, full bath, love the lamps
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Response from kkrmjl, General Manager at Kauai Palms Hotel
Responded Jun 11, 2019
Aloha Mandy, Thank you so much for the 5 Star Review. We appreciate your kind words. Our property is meant to be relaxing, Kauai Style! I hope to see you again on your next trip to Kauai. Mahalo, Maria
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Hotel is nice and clean. Can hear neighbors sometimes but usually not an issue. Upstairs balcony is relaxing as you can hear the palm trees rustling in the wind. Staff is very friendly and accommodating.
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Response from kkrmjl, General Manager at Kauai Palms Hotel
Responded May 8, 2019
Aloha Samuel, Thank you so much for staying with us for the week. I appreciate your kind words and the super 5-star rating. It was a pleasure having you with us. I hope to see you again on your return trip to Kauai. Mahalo, Maria
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The staff was so pleasant and helpful. The room was very clean. We missed our flight and had to spend an extra night near the Lihue airport. Super close. Don't let the outside fool you. It was safe, clean, and quiet. Just what we needed without spending a ton of money. Please give them a try. We did,and the $$$$ we saved we went out for a great dinner that night and breakfast the next day.
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Response from kkrmjl, General Manager at Kauai Palms Hotel
Responded Apr 25, 2019
Aloha, Yes, yes, yes! That is exactly what the Kauai Palms Hotel is all about! Thank you so much for this wonderful review. Being close to the airport is so helpful to many of our guests. We are also surrounded by so many great restaurants for Breakfast and Dinner. Your words are perfect for describing the hotel. I'm sorry you missed your flight but looking at it positively, you got another great night on Kauai. I know we will see you again on your next trip to the Garden Island. Mahalo, Maria
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PRICE RANGE
$107 - $131 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
kauai palms motel
LOCATION
United StatesHawaiiKauaiLihue
NUMBER OF ROOMS
22
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