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What you can expect during your stay
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
Updated 08/15/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Royal Sonesta Kaua'i Resort Lihue
Updated 08/15/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#4 of 10 hotels in Lihue
Location
4.5
Cleanliness
4.3
Service
4.2
Value
3.8
GreenLeaders GreenPartner
Known for its warm island hospitality and idyllic location on the Garden Isle, Royal Sonesta Kaua'i Resort on Kalapaki Beach underwent a $50 million upgrade, with major enhancements to all its guestrooms, suites, restaurants and pool deck. Unique among hotels in Kauai, our resort sits on Kalapaki Bay and offers a wide variety of recreational activities, a superior beach experience and 18 holes of Jack Nicklaus championship golf at the adjacent Kauai Lagoons Golf Club. Business travelers will enjoy our 5 Star hotel's over 27,000 sq ft of flexible meeting and event space in Kauai. Guests traveling for pleasure will enjoy one of the largest family-friendly pools in Hawaii and our spacious 5 star hotel rooms, most of which offer spectacular views and feature a balcony. Pamper yourself with a luxurious spa treatment at our hotel's on-site Alexander Spa and Salon. Discover a leader in style and service among Kauai hotels and resorts and enjoy breathtaking beachfront views at Royal Sonesta Kaua'i Resort.
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Property amenities
Electric vehicle charging station
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Patio
Kids stay free
Valet parking
Paid private parking on-site
Hot tub
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Outdoor dining area
Wine / champagne
Poolside bar
Children's playground
Children Activities (Kid / Family Friendly)
Free airport transportation
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Waxing services
Baggage storage
Concierge
Convenience store
Gift shop
Non-smoking hotel
Outdoor furniture
Picnic area
Shared lounge / TV area
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
24-hour front desk
Express check-in / check-out
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Private balcony
Room service
Safe
Telephone
Wardrobe / closet
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand movies
Radio
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Green
Location
Full view
57Somewhat walkable
Grade: 57 out of 100
16Restaurantswithin 0.3 miles
5Attractionswithin 0.3 miles
Contact
3610 Rice Street, Lihue, Kauai, HI 96766
Getting there
Rental CarsSee rental cars from $30/day
3346Reviews153Q+A100Room tips
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The pool is enormous with lots of hot tubs. Our room was remodeled having a modern upgrade ambience. Overall, this is a good place to stay. The beach is good and the waves are not rough. Plenty of local restaurants nearby within ten minute drive for fresh poke, very good sushi (food truck) and ramen soup. Experiencing the very good local cuisine made this stay enjoyable too. The location was convenient. Planes are not flying over the hotel. You will hear helicopters. I felt that the location was very good given that we drove to Poipu Beach to swim and see the turtles at sunset (20 min drive); and drove north to Princeville for beach hopping (40 min drive). Within ten minute drive to airport so you do not have to rush to the airport when checking out or for your helicopter tour. Coffee/latte service will be available around 5:45 a.m. for those who are jet lagged. One draw back was that it took twenty to twenty-five minutes to check out so customer service has to improve at front desk.…
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Date of stay: August 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Hannah Taito, Guest Services / Front Office at Royal Sonesta Kaua'i Resort Lihue
Responded 4 days ago
Aloha Rob_Diana_Leo12! We are happy to hear you enjoyed your stay. Thank you for taking the time to share your feedback and sharing areas of improvement that we will be happy to address. Mahalo!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favorite
We stayed at the Royal Sonesta but the resort property is shared with Marriott Vacation Club. The pool was massive and allowed for plenty of space for all guests. There was a separate, smaller pool with slide for the littles. We could sit at the pool and overlook the beach and ocean, while enjoying poolside service. There were plenty of chairs and umbrellas for the guests. There were also chairs on the grassy area by the beach for guests, but those had more limited availability. The room was nice and spacious with an efficient balcony with an incredible view of the pool, beach, ocean, and cliffs. The resort had multiple restaurants but there was also an area across the street with multiple options and a convenience store with alcohol, some food and snacks, souvenirs, etc next door. The hotel provided complimentary shuttle service to and from the airport, which we also used when we had a helicopter tour of the island. We were on an anniversary trip but we also saw several families, so the resort is great for both couples and families.…
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Date of stay: July 2021
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
7 Helpful votes
Helpful
Playing it forward for other travellers. We stayed for 3 nights. Premium price $1200 per night (pool view, king room). Pro: beautiful grounds, decent rooms, restaurants onsite, beach behind hotel with gorgeous view, fitness center, close to 24hr Safeway, laundry self service, toiletries and coffee. Con: room cleaning every OTHER day only ($1200 cdn per night), room decor is dated and a bit worn down, no free water, no room service, shared facilities with timeshare resort, expensive restaurants onsite only, staff is a bit rude, mediocre service level, and no convenience store onsite. You will need a car to get around Kauai so reserve yours well in advance. No hotel shuttle. Parking onsite.
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Date of stay: July 2022Trip type: Traveled as a couple
Room Tip: Get a car, check out the timeshare instead
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
The minute we checked in, Kara was sweet and helpful. She immediately made us feel at home and gave us the Hawaiian experience. Enjoyed the paid room upgrade and the entire experience. In hindsight, I wish we booked our it whole week here instead of the remaining 5 nights at the next door resort Marriott Beach Club with a bait and switch room scenario (overpaid for expected room not received) and inferior experience. The renovated rooms and overall positive staff at the restaurants and bars make this a memorable and solid hotel.
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hannah Taito, Guest Services / Front Office at Royal Sonesta Kaua'i Resort Lihue
Responded 3 weeks ago
Aloha TeslaKevin! I am so happy you had a great experience here with us at the Royal Sonesta Kauai Resort and that Kara was able to make you feel at home. We look forward to welcoming you back soon. Mahalo!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My husband and I visited for my work conference. Beautiful lush, natural gardens all around, very well maintained. It is an older hotel but the rooms are very nicely updated, and the pool area and common grounds are very pleasant. All rooms have some slice of ocean view. At our conference or at dinners we had outside of the resort, we did catch Covid on the last day of the conference. Absolutely not the hotel’s fault. We were very worried about what to do, as rooms on the island are not cheap, but my husband got very sick, and neither of us wanted to get on a plane home. The Hawaii Dept of Health recommends isolation for at least five days. We were planning to move to a cheaper hotel for a few days, but when I mentioned that at checkout, the staff, especially Amor, jumped in to help. She got her manager to approve a reduced rate for us to stay and quarantine at the hotel, and they take their duty to keep us isolated very seriously. They helped us safely move to a different room, and put in place protocols to make it easier for us to isolate with less inconvenience. They’re willing to bring anything we need to the room and drop it off with no contact. As soon as we arrived in our new room, they dropped off a weeks worth of extra towels, toiletries, coffee, and coffee supplies. When I have requested an extra comforter, it is at our door within 10 minutes. The other really nice thing about the resort in general, is that when you order room service it is very quick, about 15 to 20 minutes. No one wants to catch Covid while traveling, but we could not have asked for better caretakers well isolating. I think it speaks to their overall level of customer service. Everyone we have dealt with has been extremely friendly, even before Covid. Bartenders, servers who noticed what I’d been reading since I arrived and chatted with me about it, etc. This resort has happy staff, and you can feel it as a guest.…
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Date of stay: July 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
4 Helpful votes
Helpful
Response from Hannah Taito, Guest Services / Front Office at Royal Sonesta Kaua'i Resort Lihue
Responded 4 weeks ago
Aloha Tavia B! I am sorry to hear you and your husband got sick at the end of your conference with us and am pleased that Amor and the rest of our staff took great care of you. We appreciate the kind words and welcome you and your husband back to make more wonderful memories here with us at the Royal Sonesta Kauai Resort. Mahalo!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
When my wife and I visit Kauai, we normally stay away from Lihue, in Kapaa, or Poipu. However, this time we brought our entire family with us, so we wanted to be centrally located. The Sonesta did not disappoint. The pool was amazing. The beach was easily accesable. Easy walking to numerous restaurants.
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Date of stay: July 2022
Value
Cleanliness
Service
Room Tip: We were on the TOP floor (11th). Our rooms were considered Ocean Front.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hannah Taito, Guest Services / Front Office at Royal Sonesta Kaua'i Resort Lihue
Responded 4 weeks ago
Aloha 778mikef! On behalf of the Royal Sonesta Kauai Resort we thank you for choosing us for your family vacation and are thrilled your stay was enjoyable. We look forward to seeing you again. Mahalo!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We really enjoyed staying at the Royal Sonesta for our first few days on Kauai. The shuttle made it easy to skip the rental car line at the airport and get straight to the beach--and fabulous pool. We also really appreciated Joan from the concierge reaching out before our stay with recommendations for activities and dining, which helped us plan a great trip. The room was comfortable and clean and renovated, and the view from the lanai was exactly what you want to see after a long flight.
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Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hannah Taito, Guest Services / Front Office at Royal Sonesta Kaua'i Resort Lihue
Responded 4 weeks ago
Aloha Rebeccmerr! Thank you for taking the time to share your feedback. We are thrilled you enjoyed your stay with us at the Royal Sonesta Kauai Resort and look forward to welcoming you back in the near future. Mahalo!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Fantastic experience. Wonderful staff, beautiful resort. Perfect location. We rented a cabana on the beach one day which was great. All the restaurants in the resort were great, especially the Italian place. My God that place was so delicious we ate there 2 nights in a row. Even though we visited on Fourth of July weekend it wasn't crowded and we never had to wait more than 5 minutes for anything. Really great place. We're already planning to come back but with friends next time! We booked with the Royal Sonesta.
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Date of stay: July 2022Trip type: Traveled as a couple
Room Tip: Take advantage of the airport shuttle. No need to book ahead just give them a call. The airport...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hannah Taito, Guest Services / Front Office at Royal Sonesta Kaua'i Resort Lihue
Responded Jul 15, 2022
Aloha from the Royal Sonesta Kauai Resort Frances U! It makes me so happy to hear of your wonderful experience at our beautiful resort. We look forward to welcoming you back with your friends!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
If I could give no stars, I would. From the check-in process to the tired decor to the lack of hospitality by the front desk staff, this is by no means a 4 star resort. I’ll sum up the major frustrations we had in 3 points. 1) I’ll spare the details but there was a mistake on their end in the check-in process to the point that they told us we could not check in for over 4 hours. They did not say sorry or try hard to find a way to say yes. They made us feel like it was our fault. It took my husband calling the customer service number to get it resolved which they did. But again no real apology from the front desk manager. 2) While the rooms are updated, the rest of the hotel is not. The common area, restaurants, pool and beach amenities are in dire need of an update. And the beach had debris and trash on it. 3) The rates are ridiculous. I understand it is Hawaii but for $600 to $900 a night, I’d expect a better experience and beach towels that aren’t from 2000. The only positive is that Duke’s next door is a great bar and restaurant for casual fare with a fantastic staff.…
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Date of stay: July 2022Trip type: Traveled with family
Room Tip: Stay in Poipu or up near Wailua if you aren’t going to the North Shore.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hannah Taito, Guest Services / Front Office at Royal Sonesta Kaua'i Resort Lihue
Responded Jul 12, 2022
Aloha Klindenbaum! I appreciate you taking the time to share your feedback and am saddened to hear we did not meet your expectations during your visit. We just completed our wonderful room renovations and are in the planning stages for our public areas renovation. I would be happy to discuss your experience in further detail to address your concerns if you would like to contact me by calling the resort direct. Mahalo!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Micah so super amazing helping get us connected with our luggage that would have been lost Because we had changed airline carriers! Micah made a phone call and made magic happen🪄 It was a crazy day and Micah made the rainbows 🌈🌈🌈🌈🌈🌈🌈 Made our vacation🌺🙏🌺🙏🌺🙏🌺
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Date of stay: June 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
$480 - $735 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marriott kauai hotel lihue, marriott kauai hotel beach, marriott lihue, lihue marriott, marriotts kauai beach club
FORMERLY KNOWN AS
Kaua'i Marriott Resort
LOCATION
United StatesHawaiiKauaiLihue
NUMBER OF ROOMS
356
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Claim Your Listing Frequently Asked Questions about Royal Sonesta Kaua'i Resort Lihue
Which popular attractions are close to Royal Sonesta Kaua'i Resort Lihue?
Nearby attractions include Hawaii Alive Luau Show & Dinner (0.10 miles), Tabora Gallery (0.2 miles), and Unique Gift Shop (0.3 miles).
What are some of the property amenities at Royal Sonesta Kaua'i Resort Lihue?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Royal Sonesta Kaua'i Resort Lihue?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Royal Sonesta Kaua'i Resort Lihue?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Royal Sonesta Kaua'i Resort Lihue?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to Royal Sonesta Kaua'i Resort Lihue?
Conveniently located restaurants include Skinny Mike's Ice Cream and Shave Ice, Duke's Kauai, and The Right Slice.
Are there opportunities to exercise at Royal Sonesta Kaua'i Resort Lihue?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Does Royal Sonesta Kaua'i Resort Lihue have an airport shuttle?
Yes, Royal Sonesta Kaua'i Resort Lihue offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Royal Sonesta Kaua'i Resort Lihue have airport transportation?
Yes, Royal Sonesta Kaua'i Resort Lihue offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Royal Sonesta Kaua'i Resort Lihue?
Yes, laundry service and self serve laundry are offered to guests.
Does Royal Sonesta Kaua'i Resort Lihue offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.