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Hilton Garden Inn Kauai Wailua Bay

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Traveler (421)
Room & Suite (145)
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Overview
  • Excellent40%
  • Very good34%
  • Average16%
  • Poor6%
  • Terrible4%
Travelers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
3 Star Hotel
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Additional information
Offers from Hilton Garden Inn Kauai Wailua Bay
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Kauai Wailua Bay
Special Offer: Double Points, Every Stay
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Rooms
Jul 1Jul 2
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1 room, 2 adults, 0 children
Standard Room
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Reviews (927)
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877 results
Traveler rating
333
299
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145
58
42
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All reviewsa hilton honors memberhilton pointslydgate parkwailua bayopen air lobbystate parkthe cottagesbeach matsbeach parkhot tubclose to the airporteach eveningfree mai taifront desk staffocean viewrooms are nicemai tais
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1 - 5 of 877 reviews
Reviewed yesterday

Poor value, poor rooms, air conditioner was inconsistent, mildew smell in the damp room. Poor value in the restaurant. Amenities Fee is of little value. Staff were friendly though, and the concierge was helpful.More

Review collected in partnership with Hilton Garden Inn
Thank brucevjohnson
Response from Philbert C, Assist Front Desk Manager at Hilton Garden Inn Kauai Wailua BayResponded yesterday

Aloha, I do greatly apologize for the inconvenience and we do appreciate your review. Information will be forwarded to maintenance and housekeeping department. We are most happy for concierge helpful service and that the staff was friendly. Hilton satisfaction Our goal is to make your...More

Hotel's Favorite
Reviewed 4 weeks ago

Wailua Bay....Truly a central jumping off spot for vising either the North Coast or the South Coast of Kauai....and the most convenient place to rest is at the Hilton Garden Inn, right on the Bay!! An easy drive from the airport in Lihue...you can reach...More

3  Thank billybuzzy
Response from Philbert C, Assist Front Desk Manager at Hilton Garden Inn Kauai Wailua BayResponded 2 weeks ago

Aloha and thank you for staying with us. Very please to hear we met your expectations. We look forward to improving your experience should you visit us again in the future. Mahalo.

Reviewed 5 days ago

Jeanne at the front desk made our stay very enjoyable. She is friendly, personable, fun, kind, helpful, and provided excellent customer service. Hilton is fortunate to have her. Caren also provided excellent service when we made a request of her and she suggested and provided...More

Review collected in partnership with Hilton Garden Inn
1  Thank Doug B
Response from Philbert C, Assist Front Desk Manager at Hilton Garden Inn Kauai Wailua BayResponded 4 days ago

Aloha and thank you for staying with us. Very please to hear we met your expectations. We look forward to improving your experience should you visit us again in the future. Mahalo.

Reviewed 6 days ago

I had a colleague recommend this hotel so I tried it on my second trip to Kaua'i. The property is clean, neat and very picturesque. My room was very large and clean. The bed was very comfortable. I highly recommend this hotel!

Review collected in partnership with Hilton Garden Inn
1  Thank Bob H
Response from Philbert C, Assist Front Desk Manager at Hilton Garden Inn Kauai Wailua BayResponded 4 days ago

Aloha and thank you for staying with us. Very please to hear we met your expectations. We look forward to improving your experience should you visit us again in the future. Mahalo.

Reviewed 6 days ago

From the moment we arrived, we felt like Ohana and we are so happy we stayed at this location. Jeanne was super friendly and helpful during checking and also followed up with us the next day to make sure everything was going well. Canaan was...More

1  Thank Michael B
Response from Philbert C, Assist Front Desk Manager at Hilton Garden Inn Kauai Wailua BayResponded 4 days ago

Aloha and thank you for staying with us. Very please to hear we met your expectations. We look forward to improving your experience should you visit us again in the future. Mahalo.

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About
Amenities
Top amenities
Pool
Restaurant
Free Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar/Lounge
Beachfront
Hotel Amenities
Free Parking
Meeting Rooms
Business Center with Internet Access
Concierge
Banquet Room
Self-Serve Laundry
Dry Cleaning
Laundry Service
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
$187 - $433 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Top resorts Hotel in Kapaa
#9 On the Beach Hotel in Kapaa
Room types
Non-Smoking Rooms, Suites, Accessible rooms
Details
Price range
$187 - $433 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Top resorts Hotel in Kapaa
#9 On the Beach Hotel in Kapaa
Room types
Non-Smoking Rooms, Suites, Accessible rooms
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Traveler (421)
Room & Suite (145)
Pool & Beach (94)
Dining (28)
Business Center & Event Rooms (7)
Amenities (4)
Family and Play Areas (3)
Questions & Answers
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dreiss9671
May 17, 2018|
AnswerShow all 4 answers
Response from Robin V | Reviewed this property |
The only excursion we booked was a helicopter ride. We did that on our own well before we arrived on the island. There is a concierge that can book excursions for you if you have no idea what to do prior to your arrival... More
0
Votes
rbreaux1
March 14, 2018|
AnswerShow all 5 answers
Response from Danielle V | Property representative |
Aloha rbreaux1, Just as all the great TripAdvisor members above have already mentioned, about 4 miles from the resort. The location is called Hele On Kauai Bike Rentals and their address is 4-1286 Kuhio Hwy, Kapaa, HI... More
0
Votes
sandybeaches85
January 2, 2018|
AnswerShow all 11 answers
Response from Jerry H | Reviewed this property |
We stayed there 8 nights over Thanksgiving week. We never saw a bug during our stay. We also ate breakfast at the hotel every day. It was great, in our opinions, lots of fresh fruit, lots of protein items and even coconut... More
1
Vote
Room Tips
"Don't book through a third party or you will be treated like dirt."
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"All should be quiet"
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"Perhaps a higher room to avoid the rooster noise in the morning"
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"Choose a casita if possible!"
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