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3-5920 Kuhio Hwy, Kapaa, Kauai, HI 96746
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Hilton Garden Inn
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Traveler (754)
Room & Suite (247)
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 12/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Garden Inn Kauai Wailua Bay
Updated 12/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#10 of 11 in Kapaa
Our new Hilton Garden Inn Kauai at Wailua Bay has been completely renovated with 216 assorted guest rooms, suites and two-room cottages that feature ocean, mountain or garden views. We've recently opened a new pool bar, Mamahune's. This beautiful, beachfront location on scenic Wailua Bay will take your breath away. Guests enjoy the two outdoor pools, whirlpool, modern fitness center, an onsite restaurant and bar. WiFi is complimentary in the guest rooms and throughout the grounds.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Kids stay free
Hot tub
Pool / beach towels
Outdoor pool
Breakfast available
Breakfast buffet
Snack bar
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Convenience store
Non-smoking hotel
Outdoor furniture
Sun terrace
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Smoking rooms available
Good to know
Family Resort
Languages Spoken
Hotel links
Special Offer:Price Match Guarantee
1604Reviews57Q+A100Room tips
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BR wrote a review Jun 24
3 contributions
Don't waste your time here. We tried it because we used points and the pictures of the hotel looked great. The pictures are deceiving to say the least. The pools are old and run down and look like they would be at a Super 8 motel along the highway. The beaches are not something you would want to hang out as a family, it is part of a state park and there are no beach chairs. The rooms are old and musty, beds have not been upgraded over the last 20 years and everything is run down with the exception of the lobby. Staff treats Hilton Diamond members like any other guest. Don't think your loyalty is going to be rewarded here. Do your research and chose another hotel. Don't waste your points or your money here!
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Date of stay: June 2022
Room Tip: Find another hotel. No balconies unless you are on the main floor and no ocean views
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RSangiovanni wrote a review Jul 2021
Davie, Florida212 contributions58 helpful votes
Hotel's Favorite
I highly recommend this Hilton for anyone looking to stay in Kauai. It’s central location allowed us the option of exploring both the north and south part of the island, and the level of service we received was on PAR with a really high end property. We stayed there in June for 10 nights to celebrate my wife’s 40th birthday and our anniversary, and we brought our 8 year old daughter with us. Since we are Diamond members with Hilton, we requested an upgrade if it was available. The manager, Ike Cockett, not only upgraded us but he had the most beautiful welcome basket with a bottle of champagne, local fruits, banana bread, snacks, and beach toys waiting for us in our room when we arrived. While our stay was not without issues, the staff was always quick to resolve them and surpass our expectations on every instance. We loved spending our evenings by the bar having food and drinks. The bartenders were very friendly and the area had a beautiful and relaxing view. There are also a bunch of very good local cheap restaurants within 5-10 minute drive. The hotel had some great breakfast options reasonably priced, with semi-outdoor seating with plenty of fresh air. We loved how it was so close to Smith’s luau and garden, and the Wailua river (right next to the hotel) offered kayaking, hiking, and waterfalls. We even took our 8 year old daughter for surfing lessons at the beach next to the resort (within 5 minutes). There is also a huge park with a playground right next to the property that our daughter loved to go to. I could go on and on about this property and the staff that made our stay so enjoyable and memorable. We will definitely be back!
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Date of stay: July 2021Trip type: Traveled
3 Helpful votes
JB1989 wrote a review Jun 20
Davis, CA10 contributions11 helpful votes
Hilton should be utterly ashamed to call this one of their properties. The place is seriously run down and in need of a major renovation. The only reason we gave it a shot was because we had points to use. Spending over $400.00 a night here? You’ve got to be kidding. The “water feature” which is supposed to run through the hotel is bone dry. No water at all. If you are lucky enough to get room 1132 you will find the door SLAMS every time you leave. Toilets run all night, super loud a/c, tiny pools, outdated old carpeting, cottage cheese ceilings, you get the picture. Avoid this place.
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Date of stay: June 2022
Sleep Quality
2 Helpful votes
925jodys wrote a review Jun 9
Lancaster, New York5 contributions3 helpful votes
We paid over $400 a night to stay at this hotel in Hawaii. We were so excited because it was an oceanfront hotel and was supposed to have beautiful gardens. When we arrived we were welcomed very kindly. When we went to our room we were shocked to look out of our window to see our garden view and we saw a pond being pumped out and full of croaking toads!! The croaking lasted until dawn when the roosters took over!! It was unlike any other Hilton we have ever been to. We were supposed to be given two free bottles of water a day and on two of the days, the water was not in our room. When we asked for the water the clerk was extremely rude and pretty much accused us of lying!! I was so angry after the first day and had my husband ask the second day. He was treated the exact same way. We paid over $3000 dollars for seven nights and felt like we were trash! A terrible experience!!!
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Date of stay: May 2022
Sleep Quality
Room Tip: Get an oceanfront room so that you don't have to listen to the toads!!
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2 Helpful votes
Jenna P wrote a review Jun 5
San Diego, California54 contributions35 helpful votes
I have a conflicting opinion. It needs maintenance. Badly. It's like the red headed step child of "resorts". Because it's not a resort and it's trying to be. It's a hotel in Hawaii with two pools near a public beach, and an outside TiKi bar with decent food. It DESPERATELY needs a coffee sales cart in the lobby from 5-11 AM. Staff was friendly - they did forget to deliver water to our room Cats and roosters plentiful LOL Open air lobby is stunning Mamahunes - Lunch and dinner restaurant-- strong MaiTais, great pork nachos and GET the giant fruit salad. We took half of it back to our cottage for breakfast the next day. Bartender way overworked and prob under paid but charming and fast. We were in a cottage facing the grassy area of Lydgate Park. The beach here was incredible. And easy to get to. AC in the bedroom was SO LOUD and OLD it kept us awake. And my hubby can sleep through just about everything. A Keurig coffee maker in the room - ew. And fake half and half was all over the hotel. We resorted to milk in the restaurant. Restaurant breakfast was okay. Great service. Meh coffee on Hawaii. Old bacon. Roosters at 4 AM and those chickens are pushy. Room- so odd. Plenty of space. New windows and floors. New baseboards and paint. No bugs. OLD AC. Musty smell in room. Nice shower - a bit of mold here. Room darkening curtains. Weird purple wall in bathroom. Not enough places to hang towels. When you start to really look you can see the place needs structural overhauls in some places. Not sure we'd be back but the location to the airport and town makes it the Maybe.
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Date of stay: May 2022Trip type: Traveled
Room Tip: Great location
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1 Helpful vote
tiffanyg00dman wrote a review Jun 1
San Diego, California1 contribution1 helpful vote
Great property, next to an amazing beach/park area that has a bike path. Excellent location, 10minutes from the airport, north and south side of island, pool and bar overlooking ocean. Perfect for sunrise walks on the beach! Good for couples and families with older children. Dining open for breakfast (great food!) and tiki bar was open at noon, food available at 4pm. Only disappointment was the fire show, food was terrible and you can see the fire show for free from the tiki bar grass patio...not worth the $100 per person. Everything else was amazing!
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Review collected in partnership with Hilton Garden Inn
Date of stay: May 2022
Sleep Quality
1 Helpful vote
TopSecretAdam wrote a review May 2022
Boise, Idaho92 contributions67 helpful votes
This place is terrible and Hilton should be ashamed. Coming from a diamond member that spends 100-200 nights a year in Hilton, I know the standard. We used points to stay here for a night. We contemplated using my entire bank for a week but instead stayed at another resort. I can’t thank God enough we didn’t do use all my points. This place is pretty bad. Definitely not a great representation of the Hilton brand in general. The hotel grounds were not maintained at all. If you’re even slightly worried about spiders. This place might give you a stroke. At all costs, DO NOT LOOK UP in the lights at check-in. There are some really scary looking spiders up there and many of them. Probably the size of golf balls. There is chicken poop in the lobby carpet, there were literal chickens sleeping on the floor in there when I checked in. It was GROSS. The pool deck had a massive turd from some bird my son stepped in. The entire hotel is in a great need of a big renovation for the prices it charges. It’d take at least 7-10 million to get it right. It’s been a LONG time. Everything needs replaced. The elevator is rusted and makes me wonder how the cable is holding up. The staff was super nice so I can’t complain about them at all. The room wasn’t super comfy and clean but after chicken poop and spiders infesting the lobby what should I expect? This place is just gross and trashy. The AC in the room was worthless. It was literally cooler in the hallway open to the elements than the room itself. HVAC was trashed. I’d avoid this place at all costs. DO NOT spend money here until Hilton spends money making it worth it. The points they ask for here are extremely not at any value. I’d much rather use my rewards on something useful and nice. This was a z bit of a robbery to me. I might be looking at moving to Marriott now. AVOID!!!! AVOID!!!! AVOID!!! AVOID!!!
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Date of stay: May 2022Trip type: Traveled
3 Helpful votes
ScottRoby wrote a review May 2022
Scottsdale, Arizona737 contributions340 helpful votes
I must admit that I have passed this place so many times when I have visited Kauai. And never thought I would stay here, but decided to try it out. The biggest fear was that it would be difficult to get out of the hotel when heading south because if you have ever been there you know how the traffic is and there is not signal. This turned out to be a non-issue. The hotel rooms themselves are nothing special and in fact would not drive me to stay here by themselves. I had reserved an ocean view and I would say that technically it was but not as good as I expected given I looked directly at the pool and the hotel itself is a little walk to the ocean. That said, this is the perfect place to see the most beautiful sunrises every morning as directly between the ocean and the hotel is Lyngate Park. There is also a good walking/running trail through the park. The pool is small and not what I would consider a resort style pool in features or size but this is a Hilton Garden Inn after all. The Tiki bar by the pool is a great feature of the place. Not only is the food decent but there is a sitting area that you can hang out at after a long day. It was also a nice feature that your resort fee includes two mai tai per night. I would definitely stay here again.
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Date of stay: March 2022
Chantysol1 wrote a review May 2022
1 contribution
I had been eyeing this Hilton property for some time. We had stayed at another location on Kauai for 7 days with family and decided to use points and stay three days at this hotel after they left. The hotel was definitely a three star hotel and I had to keep reminding myself of it. The rooms were clean but well used. Our bathroom ooked like it had been re-done recently. It had a walk in door less shower, which at first seemed cool until we realized that it was too shallow and water got all over the floor but hey, it was brand new and better than a tub shower combo with a mildewy shower curtain. The carpets were looking worse for the wear. There was a big stain in between the two queen beds. The carpets throughout the complex looked as if they needed a good cleaning or to be re-done. The big negative in the room was the air conditioning unit sounded like a jet was landing and had one speed, high. There was a thermostat on the wall that had a high/low/off switch for the fan and it would let you adjust the temp but none of those functions worked. Lying in bed you were blasted with air, which wouldn’t have been so bad, if you could have turned the fan on low. At one point I called the front desk and they sent maintenance and I was told they could unscrew the panel from the wall and manually shut it completely off or it had to stay on high. Turning it off was out of the question because the room would have been sweltering so we just bundled up when we got in bed. Why even have a thermostat? I had been looking forward to the extensive water gardens/waterfalls around the pool, dining and lobby area that are all over the website. So I was massively disappointed to see all the areas drained of water, full of algae with signs everywhere saying it was under construction. After reading the reviews, it appears it’s been “under construction” for at least two months now, maybe more. So that might be something to inquire about. The pools were okay. Kind of small with not a lot of shade or umbrellas. The beach is not right at the hotel, it is that state beach but it is a nice one within a five-minute walk. The location is very central to all areas of the island which is nice. The staff was very friendly everywhere from the front desk to the cleaning crews in the halls. The main restaurant is also opened for breakfast and that’s it. For other dining you have to go offsite or wait for the tiki bar by the pool to open later in the afternoon your choices are extremely limited. Recently Hilton did away with their complimentary breakfasts for Gold and Diamond members and replaced it with a hotel credit that can be used for anything at the hotel for your stay. This sounds nice but when you consider they only give $10 at this location per person and the lowest entrée on the menu starts at $18 it’s a joke. There are certain markets where they offer more credit due to the expense of the location i.e. NY. Why they are not doing it in Hawaii where everything is triple the price is crazy and is a slap in the face to your premier customers. Even oatmeal was $11 so where you used to have a free breakfast you now have to pay. Finally, other than the measly $10 credit per day the only perk to Diamond members was a reserved parking lot that was always full and had puddles so deep you could paddle board through them. Oh and two bottles of water a day. The staff made a point of thanking me for being a Diamond member every time they saw my account but that was the extent of the “perks”. Overall, this was an okay hotel for this class of Hilton hotel. Definitely not a resort so don’t expect that. It could stand for some upgrades. The fact that I paid with points made it palatable. Paying would have been a bit painful especially now that the free breakfast is a thing of the past and with the water features not functioning. No one wants to stay at a hotel when it’s under construction. Glad this stay was only for 3 days and not a full week.
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Date of stay: May 2022
Sleep Quality
Kami J wrote a review May 2022
San Ramon, California19 contributions3 helpful votes
The staff was very nice. The rooms were horrible. The hotel has a humidity problem. There are dehumidifiers in the rooms but they don't work. My asthma was so bad there has to be mold in the rooms. The bath towels were full of holes and stains. There were roaches everywhere. See pics of the roach guts on the wall. I know Hawaii has a lot of roaches but this was horrible. They were in the bathroom, behind the bed, on the desk and dresser. We kept our food in the refrigerator and never threw our trash in the garbage. We had to buy roach spray. The restaurant bar area was nice. The food and drinks were really good. This is the only reason for the second star. Staying here is making me reconsider being a Hilton member. Update: One morning as I was getting dressed I discovered a roach ON my pillow, the exact pillow that my head was on a hour before. I really hope and pray that they weren’t crawling on the bed and on me throughout the nights.
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Date of stay: May 2022Trip type: Traveled
Room Tip: Try to get back and park before it gets too late because by time the sun sets, there is...
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$368 - $573 (Based on Average Rates for a Standard Room)
aston aloha beach resort, aloha beach hotel kauai, aloha beach kauai hotel
Aston Aloha Beach Hotel
United StatesHawaiiKauaiKapaa
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Frequently Asked Questions about Hilton Garden Inn Kauai Wailua Bay
Which popular attractions are close to Hilton Garden Inn Kauai Wailua Bay?
Nearby attractions include Lydgate State Park (0.2 miles), Smith Family Garden Luau (0.5 miles), and Smiths Tropical Paradise (0.3 miles).
What are some of the property amenities at Hilton Garden Inn Kauai Wailua Bay?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hilton Garden Inn Kauai Wailua Bay?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Garden Inn Kauai Wailua Bay?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Garden Inn Kauai Wailua Bay?
Yes, free parking is available to guests.
What are some restaurants close to Hilton Garden Inn Kauai Wailua Bay?
Conveniently located restaurants include Street Burger, Smith Family Garden Luau, and Passion Bakery Cafe.
Are there opportunities to exercise at Hilton Garden Inn Kauai Wailua Bay?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Hilton Garden Inn Kauai Wailua Bay?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Garden Inn Kauai Wailua Bay offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Hilton Garden Inn Kauai Wailua Bay?
Many travelers enjoy visiting Kamokila Hawaiian Vllage (4.8 miles), Kapaia Suspension Bridge (4.0 miles), and Poli'ahu Heiau (1.8 miles).
Does Hilton Garden Inn Kauai Wailua Bay have any great views?
Yes, guests often enjoy the ocean view available here.