The ISO

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Hotel Ocean Front Room
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The ISO
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About

4.0
#3 of 7 condos in Kapaa
Location
4.4
Cleanliness
4.2
Service
3.7
Value
3.6

In the Greek language, iso translates to equal. Yet, you'll quickly grasp that The ISO (Formerly Castle Mokihana) is unequalled in embracing the adventure, romance and culture of Hawaii's - Island of Discovery.

Located in the seaside town of Kapaa on Kauai's east coast, this new boutique hotel encompasses all of the best things about the Garden Isle. From charming, newly-renovated guest rooms to a variety of on-site activities and amenities, The ISO offers an experience you can carry with you forever.

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Property amenities
Free parking
Parking
Free internet
Pool
Bar / lounge
Bicycles available
Non-smoking hotel
Outdoor furniture
Wifi
Pool / beach towels
Outdoor pool
Restaurant
Sun loungers / beach chairs
Room features
Private balcony
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Centrally Located
Great View
142Reviews9Q+A29Room tips
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Detailed Reviews
Keith B wrote a review Mar 2024
Alamogordo, New Mexico229 contributions69 helpful votes
Property's Favorite Review
5.0 of 5 bubbles
Nothing fancy but worked out well for us. It was a good location for our out and back visits around the island. Staff was friendly and helpful. Room was nice and clean. We were on ground floor and it was beneficial for pool and ocean access. We saw some great sunrises. Breakfast was limited but satisfactory. You get used to the roosters crowing :)

About the only thing that could use improvement is the signage to get enter. The sign is on a one-way out street. The enter road isn't marked and easily missed. And the sign isn't lit up at night. Also, and not their fault, the traffic light leaving the hotel is VERY long if you're turning left or can't get close enough for right on red. We typically turned right and did a U-turn when we could. Was always quicker than waiting on the light.
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Date of stay: October 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
julialux347 wrote a review Feb 2020
Limassol City, Cyprus25 contributions50 helpful votes
3.0 of 5 bubbles
The rooms are average with two queen beds (pillows are not comfortable) with ocean view so wake up early to enjoy the sunset. Breakfast is very poor - yogurt, bread, coffee/tea, fruit (usually one or two) and no even cheese or something like this. It has free yoga classes at dawn. Cleaning is awful as even the bath was not cleaned of sand and furniture of dust, glasses were not washed during the whole stay, etc.
Staff is ok but you don't feel warm welcome.
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Date of stay: January 2020
3.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
3.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
657JessC wrote a review Mar 2020
Oxford, United Kingdom7 contributions5 helpful votes
3.0 of 5 bubbles
Upon arrival we felt a bit disappointed with the hotel. We had read that it’s been recently renovated but it felt a bit tired. We got upgraded which was such a bonus but didn’t feel the room was anything special. The staff also weren’t very welcoming and mostly didn’t acknowledge us. Breakfast was quite disappointing - cartons of juice, cereal bars, individual boxes of sugary cereals - and it was served in a tiny room that was quite difficult to navigate among other guests and pretty impossible to sit in. However that just meant we sat outside which was lovely.
Staff in the Bull Shed restaurant also weren’t that friendly and the food is pretty expensive but it was tasty and fresh.

But we did LOVE the island and it was a good location to get to the north and south. If it had been cheaper we would have felt happier but it was beyond what we would normally pay for a hotel and no where near what we’d expect in terms of facilities and customer service.
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Date of stay: February 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sniper33 wrote a review Jan 2020
Columbus, Ohio181 contributions61 helpful votes
+1
3.0 of 5 bubbles
I stayed with some friends on Kauai and to give them a break, I stayed here one night. The setting is spectacular and I loved the balcony, hammock, and pool area. The room was clean but spartan with cement block walls. They warned me adequately that there is no A/C but please note that the sea breeze will not cool you on warm nights. The Bull Shed restaurant is serviceable and convenient, but was also very hot. The woman at the front desk was not friendly. The resort fee gets you a towel and a $2 water bottle. There are better options on Kauai.
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Date of stay: November 2019Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pioneer760797, General Manager at The ISO
Responded Jan 14, 2020
Mahalo for choosing The ISO! we truly value your feedback and sincerely apologize the staff was not friendly. I assure you it has been addressed as that is not how we want our guests to remember us. We do hope to have another opportunity in the future to better serve you. Best Wishes!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Linda P wrote a review Jul 2021
Las Vegas, Nevada27 contributions8 helpful votes
1.0 of 5 bubbles
My husband and bought a package thru the airlines and calculated paying around 240 a night, not bad for Kauai.
Start with the good. Room was clean beds comfortable, nice location walkable to many things. Bad : unfriendly office staff. No recognition after a nine day stay. Just pretend and return a “good morning” After making a huge deal about beach towels and being told we would be charged if not returned (fair) they never had any. We stayed 9 days and due to covid they do not clean rooms. Had to call for linens and towels (we left ones out door and they left new ones there) and do it myself. Had to track down a vacuum and do it myself. Housekeeping was helpful in getting the vacuum and at least returned a “good morning” Had to request and pick up coffee creamers and bathroom amenities. The included breakfast was cereal granola bars and yogurt. This is not the norm on island we did spend two nights at another resort out of frustration (yes paid for both, ISO was a prepay) and the service was like night and day. We love Kauai and go at least two times a year to see our daughter. Will be glad when the aloha spirit returns. But never felt welcome here. Too much money for no service just a rented room. We have been vaccinated, did testing and had all our safe travel documents, wear a mask as required, If after all this a hotel is not comfortable, don’t open.
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Date of stay: June 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
livingstongalleries wrote a review Jul 2022
Safety Harbor, Florida13 contributions1 helpful vote
+1
5.0 of 5 bubbles
We booked the ISO through a Costco travel package which we had never done before. So glad we did! Costco made the trip so easy and affordable. Now the ISO is not The Ritz but we were primarily looking for a clean, centrally located island hotel to rest and get back out to exploring. We did not spend a lot of time in our room. It's perfect for that. The rooms are clean, view of the ocean and pool, the individual ac units work very well and keep the rooms nice and cool (and humid free which is important for a good nights sleep after a long hike). For the ISO being 100% occupied while we were there we never once were disturbed by noise. It was as if we had the place to ourselves most of the time. Gorgeous sunrises every morning from our balcony. The best part was saving tons of money on accommodations so we could spend more elsewhere like renting that Jeep, helicopter tours, kayaking, Napali catamaran cruise, eating the best fish tacos ever at Mermaids Cafe in Kapa'a and some local artwork to bring home. I would absolutely stay at The ISO again. One tip...if you want to grab the complimentary breakfast items in the lobby get there between 7-7:30am
Front office staff was always very friendly and helpful. ~ Great job ISO!!! Mahalo for a great 2 weeks.
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Date of stay: June 2022
4.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
Room Tip: best views on 3rd floor
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
onbalance wrote a review Feb 2020
Northern California152 contributions91 helpful votes
4.0 of 5 bubbles
Our family of three had a nice stay here in February 2020 in a room with two full beds. Our room had a view of the ocean, as did every other room, it seems. No AC, but none was needed; we just left the windows partially open in the room and bathroom. It was very windy when we visited, so there was plenty of ventilation. We didn't have to use the ceiling fan. The included in-room wi-fi was OK, and there was a fridge and TV in the room, but the freezer was not cold. There's no in-room safe. The included breakfast was fine to get us started. There was toast, cereal, pastries, yogurt, fresh fruit, juice, milk, and coffee or tea. The breakfast room was small, but people either took food back to their room, or ate outside. We didn't use the pool, but it looked large enough to casually swim a few laps. There is a walking path that passes through this and adjacent hotels along the ocean; it's a nice easy walk.
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Date of stay: February 2020
5.0 of 5 bubblesRooms
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DF0922 wrote a review Feb 2022
Clovis, California10 contributions3 helpful votes
2.0 of 5 bubbles
Mom/daughter trip. Arrived late at night and first thing we were asked for was our vaccine card. We reserved a deluxe room. Place is outdated and seems to be mismanaged. Has so much potential but is lacking.
Had to carry luggage up to 2nd floor as there is no elevator and no one to help. Rooms are very plain and do not look like pics with added touches. There was no microwave in roo.
Older woman at desk during the week is not very friendly and demands you show room key to get breakfast items and only one room at a time allowed into breakfast area.
There is not really a beach although there are nice ocean views.
Parking is an issue during the dinner hour as many other visitors use parking in order to visit the restaurant on the property. Restaurant is only open for dinner and very pricey.
Room did have AC and worked well.
Shower fluctuated between cold and hot water.
Breakfast items were minimal and cereal packages were smashed.
There was no housekeeping and had to go the office for towels and toiletries including coffee packets.
Had to leave garbage outside door to be picked up.
Not sure what the $30 daily resort fee is for as there were no additional amenities thsn what most hotels have other than 4 bikes that were usually in use.
This hotel is very overpriced, outdated and neglected in maintaiannce. The views were beautiful but would have rather stayed at the properties on either side of this place.
Would recommend not to stay here. Keep looking.
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Date of stay: February 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
KK78 wrote a review Jun 2022
Bay Shore, New York730 contributions177 helpful votes
+1
4.0 of 5 bubbles
Pros: The hotel looks like it was recently renovated and for the location and price it was exactly as I expected. The woman at the first desk was very friendly and was able to give us early check-in which was very helpful. Rooms were clean and spacious, beds were comfortable, pillows were just okay. Rooms have a mini fridge and coffee maker. The rooms were nicely decorated with a beachy theme. There are plenty of plugs and USB outlets in the room. The bathroom was a good size with a bathtub and lots of counter/storage space. The balcony was ocean front with a view of the lawn and pool. The pool was nice and you can get beach towels from the front desk. There are bicycles available to borrow from reception also. The location is nice, beach front, and walking distance to many stores and restaurants. We did not have breakfast at the hotel, so cannot comment on that. Overall, The Iso suited our needs!

Cons: There is not an elevator if you are on the second floor. The room did not have a lock on the door that couldn't be opened from the outside, I always prefer there to be a more secure lock. It was not as issue, but that does help me sleep better. The wifi was weak, but manageable. The on-site restaurant did not allow you to only have a drink at the bar, you had to order food, which was odd. We went into town for dinner and thought it would be nice to have a drink and sit outside afterwards, but sadly could not.
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Date of stay: May 2022
4.0 of 5 bubblesRooms
3.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Room Tip: 1st floor rooms have easy access; 2nd floor rooms have better views.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kenzie wrote a review May 2021
7 contributions3 helpful votes
2.0 of 5 bubbles
We had a wonderful trip to Kauai and ended our trip here. The grounds were well kept, the pool was great and the fire pit was a fun extra. However, the room was not what we expected. Paint was pealing from the walls, the showers were luke warm at best, the restaurant on site didn't allow us to have a drink without buying dinner and the beach is not swimmable. All the staff we interacted with were very short and pretty rude. They require the use of an amenities card to access breakfast in the morning, which wasn't an issue for us, but watched several elderly people get sent back to their room to get the card rather than just looking up their names. If you stay here, be prepared for granola bars and muffins for breakfast. I was honestly really disappointed after having an incredible stay at Kauai Shores the first night of our trip before camping. If I return to Kauai, I will not be staying at the ISO. There are much higher quality places for about the same cost. It would be worth the extra to stay elsewhere in my opinion.
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Date of stay: May 2021
3.0 of 5 bubblesLocation
2.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gary B asked a question Jan 2023
Vacaville, California2 contributions1 helpful vote
Is the pool heated /
Answer from Dohre
Samana Province, Dominican Republic29 contributions7 helpful votes
Hello there I believe $35 was what they quoted us. Enjoy your stay!
LovingLife4us asked a question Apr 2020
Chicago, Illinois245 contributions104 helpful votes
Hi how can we reach hotel directly by phone number please. Thanks
Answer from julialux347
Limassol City, Cyprus25 contributions50 helpful votes
Hi, sorry I am not the hotel itself so presume you can find contact details using Google and/or hotel’s website.
jaymiych asked a question Jan 2020
Victoria, Canada
Is there a hotel shuttle to or from airport ?
Answer from cookiejimenez
Lodi, California6 contributions2 helpful votes
I’m not sure if there’s a hotel shuttle however there were plenty shuttles that took you to car rental spots. Renting a car made exploring the entire island MUCH easier.
Tine M wrote a tip Dec 2023
20 contributions4 helpful votes
5.0 of 5 bubbles
"If you love nature get a room down so you can go straight out to the sea and the grass - Also free parking. "
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Jan A wrote a tip Nov 2023
1 contribution2 helpful votes
4.0 of 5 bubbles
"The free bike rental go fast. Decent size room fridge but no microwave. Great on-site restaurant, (the BullShed)"
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Jody S wrote a tip Aug 2023
3 contributions
1.0 of 5 bubbles
"Unless you like being frustrated, overcharged, don’t go here"
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Dream32447106218 wrote a tip Apr 2023
1 contribution1 helpful vote
1.0 of 5 bubbles
"Stay somewhere else"
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12thhawk wrote a tip Dec 2022
Calabasas, California56 contributions50 helpful votes
5.0 of 5 bubbles
"the breakfast is a "grab and go" so do not expect anything more. Clean and efficient. They have bikes and a great beach path. "
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Not the right property for you?
There are more places to choose from in the Kapaa area.
PRICE RANGE
$246 - $345 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mokihana of kauai hotel kapaa, mokihana kauai
FORMERLY KNOWN AS
Mokihana
LOCATION
United StatesHawaiiKauaiKapaa
NUMBER OF ROOMS
80
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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THE ISO - Updated 2024 Reviews

Frequently Asked Questions about The ISO
Which popular attractions are close to The ISO?
Nearby attractions include Luau Ka Hikina (0.2 miles), Skin By Sophia Kerr (0.3 miles), and Marta's Boat (0.1 miles).
What are some of the property amenities at The ISO?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
What food & drink options are available at The ISO?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at The ISO?
Yes, free parking is available to guests.
What are some restaurants close to The ISO?
Conveniently located restaurants include Tropical Dreams, Oasis on the Beach, and kenji Burger.
Are there opportunities to exercise at The ISO?
Yes, guests have access to a pool during their stay.
Are there any historical sites close to The ISO?
Many travelers enjoy visiting Hikinaakala Heiau (1.5 miles) and Poli'ahu Heiau (2.9 miles).
Does The ISO have any great views?
Yes, guests often enjoy the ocean view available here.
Is The ISO accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.
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