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Plantation Hale Suites

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Plantation Hale Suites
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697 Reviews from our TripAdvisor Community

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Showing 655: English reviews
Kauai, Hawaii
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed yesterday NEW via mobile

Very disappointed, 1 of 3 pools closed right in front of our room. Our friends on other side of building have a view of a wall hiding the construction of a Hyatt. Carpet is stained and wall air conditioner is barely cooling the condo. It vents to bedroom which isn't doing a great job either. Parking is limited when you... More 

Helpful?
Thank Cyndi E
Middletown, Ohio
Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We rented this one bedroom, kitchen, bath suite for this week. The maid service checked us daily...fresh towels and beds changed twice during our stay. We enjoyed the location...just a short walk to the beach. There are many restaurants nearby from fast food to gourmet dining. The pool area is attractive and right outside our balcony. There are two floors... More 

Helpful?
Thank DennyN
Level Contributor
9 reviews
5 hotel reviews
3 of 5 stars Reviewed 1 week ago

We had a lovely stay at the Plantation Hale Suites. Was easy to find and we were greeted by a lovely lady on reception. On arrival to our suite we saw that our bedroom had twin double beds, was not too keen on sleeping close together in a small bed in the heat. One call to reception and they moved... More 

Helpful?
Thank Delscott
San Diego
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

My family and I checked in early September for a 4 night stay. Front desk was very courteous and kind. However, our "garden view" was a street view with a bush planted outside of it....and a construction wall. Ok...fine. You don't typically spend most of your time in your hotel room anyhow while on vacation. But then we found old... More 

Helpful?
2 Thank Bunny G
Eric N, Manager at Plantation Hale Suites, responded to this review

Aloha, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. I will be speaking with the Housekeeping Manager and sharing with her your comments and concerns. We try to work hard to deliver an exceptional guest experience, and... More 

Lihue, Hawaii
2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

This hotel was excellent! Everyone was very accommodating and friendly. The rooms worked perfect for our week long stay, centrally located near some must do activities while in the area! Our flight out even got cancelled and the staff went out of their way to be gracious enough to help in any way they could. Highly recommended! Would return!

Helpful?
Thank zstrong1469
Eric N, Manager at Plantation Hale Suites, responded to this review

Aloha, thank you for the 5 star rating. I was glad to hear that you really enjoyed the staff, it is always a pleasure to come in and see all these wonderful comments about the staff. Look forward to seeing you on your next visit to Kauai... Mahalo, More 

Honolulu, Hawaii
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Stay away from "A" building garden view and "B" building units facing the "A" building. There is an outdoor workshop between them next to the barbecue grill, using power tools from around noon until 4:00 or 4:30 daily. Our complaints to GM Napoleon were answered with "sorry this has been our workshop area for 40 years". Wrong answer, not good... More 

Helpful?
2 Thank Island_Beach_Lovers
Sahuarita, Arizona
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

wow, if the phone call is any indication of our upcoming trip it's going to be GREAT. The agent was so nice and friendly and took the time to type in our room location request. I know it's based on availability but the first contact with the condo leaves us feeling great. So nice and friendly, it's going to be... More 

Helpful?
Thank hairylady
Eric N, Manager at Plantation Hale Suites, responded to this review

Aloha, Thank you for your review and the 5 star rating... When will you be arriving to the property??? Please give me a call and let me know, look forward to seeing you when you are here. I will share your feedback with the staff. Mahalo, Eric N. More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My wife and I spent 7 nights at Plantation Hale for our Honeymoon! We were greeted with a friendly staff with smiles and a gift for our Honeymoon when we arrived. Cece was awesome to work with as she made sure that were happy and everything was good. Her customer service was 5 STAR! We absolutely loved this place. The... More 

Helpful?
2 Thank Ricky A
Eric N, Manager at Plantation Hale Suites, responded to this review

Aloha, Wow.... Thank you for all the great feed back from the beautiful views from the property, cleanliness of the rooms, beautiful grounds, and most of all - our FROENDLY STAFF... I can not help but see comments daily and phones calls about the staff here at Plantation Hale Suites. I will share all your feedback with the staff. Feel... More 

orange county, california
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Plantation Hale Suites worked very well for our family. We wanted an apartment-style accommodation with 1 bedroom and a kitchen. We explored the island all through the day and needed a place that was comfortable to "come home to." We appreciated the full kitchen amenities, the 2 television sets (one in the living room area and one in the bedroom),... More 

Helpful?
Thank Reviewer10025
Eric N, Manager at Plantation Hale Suites, responded to this review

Aloha, Thank you for giving us a 4 star rating. I am glad to see you enjoyed the one bedroom suite with fully stocked kitchen. We look forward to seeing you on your next visit to Kauai, I will be sure to share your feedback with the staff... Please feel free to give me a call when you decide to... More 

Yreka, California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed August 16, 2016

I had booked my trip 8 months in advance with a special that if I was 55 I would get a free upgrade to an ocean view room. Upon check-in, I find that there was a problem with the room that was assigned to me (not an ocean view room), so I was being put in another room and would... More 

Helpful?
2 Thank Laurel Y
Eric N, Manager at Plantation Hale Suites, responded to this review

Aloha ,, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Plantation Hale Suites is located in the heart of Kauai on the scenic Royal Coconut Coast and steps away from Waipouli Beach. Enjoy spacious one bedroom suite accommodations (738 sq ft) with the finest amenities such as full kitchens and private lanais. Suites sleep up to six people. High speed Wi Fi,Flat Screen LCD TV's with Cable (60 preimum channels)Blu-Ray DVD, Movie library,350 DVD's. Planation Hale has three outdoor pools,(4)picnic and BBQ areas, whirlpool spas, Shuffle Board. The resort offers several restaurants, full Concierge and Activities Desk, mini market, ATM, and a SPA. Located nearby, Golf, Tennis, Horseback Riding, Wailua River and Kayaking,Opaeka'a Falls, Waimea Canyon, Hiking Trails. Kauai's best location and value. great for a romantic getaway, or a family vacation. Our dedicated staff welcomes you with the true Aloha spirit. ... more   less 

Additional Information about Plantation Hale Suites

Address: 525 Aleka Loop, Kapaa, Kauai, HI 96746-1496
Location: United States > Hawaii > Kauai > Kapaa
Price Range: $145 - $241 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Plantation Hale Suites 3*
Number of rooms: 99
Reservation Options:
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Also Known As:
Plantation Hale Hotel Kapaa
Best Western Kapaa
Kapaa Best Western
Plantation Hale Suites Kauai/Kapaa
Hotel Style:
#3 Spa Hotel in Kapaa
#4 Family Hotel in Kapaa
#4 Romantic Hotel in Kapaa
#6 On the Beach Hotel in Kapaa
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