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Plantation Hale Suites

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525 Aleka Loop, Kapaa, Kauai, HI 96746-1496
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Certificate of Excellence

About

#8 of 11 hotels in Kapaa
Location
Cleanliness
Service
Value
Certificate of Excellence
Plantation Hale Suites is located in the heart of Kauai on the scenic Royal Coconut Coast and steps away from Waipouli Beach. Enjoy spacious one bedroom suite accommodations (738 sq ft) with the finest amenities such as full kitchens and private lanais. Suites sleep up to six people. High speed Wi Fi,Flat Screen LCD TV's with Cable (60 preimum channels)Blu-Ray DVD, Movie library,350 DVD's. Planation Hale has three outdoor pools,(4)picnic and BBQ areas, whirlpool spas, shuffle board. The resort offers several restaurants, full Concierge and Activities Desk, mini market and ATM. Located nearby, Spa, Golf, Tennis, Horseback Riding, Wailua River and Kayaking,Opaeka'a Falls, Waimea Canyon, Hiking Trails. Kauai's best location and value. Great for a romantic getaway, or a family vacation. Our dedicated staff welcomes you with the true Aloha spirit.
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Room & Suite (181)181
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Vending machine
Bicycle rental
Diving
Car hire
Fax / photocopying
Parking
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Hiking
Snorkeling
Windsurfing
Fishing
Massage
BBQ facilities
Baggage storage
Concierge
Newspaper
Non-smoking hotel
ATM on site
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Private balcony
Safe
Seating area
Sofa
Kitchenette
Microwave
Flatscreen TV
Refrigerator
Kitchenware
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Quiet
Languages Spoken
English
920Reviews25Q+A100Room tips
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Popular mentions
simplyVintage wrote a review Jun 2020
1 contribution
I am a local that stayed here several times in the past, but this time it was awful and probably will never go here again. The reason I stayed here was because room is fairly big and hotel usually had a relax home feel. But this time the room had a dead flower, leaves & little pieces of trash on floor showing that they did not clean floors, I also found a pair of dirty shoes and a dirty diaper under bed!!!!! Room smells musky. Can u believe that?!? During times of Covid, u would think that they would be sure to clean rooms throughly. Gross !definitely made me wonder if they even wash the bed sheets. Besides all that they constantly on your ass, checking if all ur guest is registered, leaving tickets on cars without a pass on it, kicking people out of pool as soon as they check out, hotels usually let u swim all day even after u check out. I am just shocked! This hotel is outdated, basic pool nothing fancy, and they want to be on ur ass whole entire time like they something special, the manager should spend more time on making sure housekeeping is doing their job! I never leave rewiews, but made a account, just because this was the worst experience I’ve had staying at a hotel.
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Date of stay: June 2020Trip type: Traveled with family
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shanna wrote a review Apr 2020
1 contribution
We arrived a bit early to check-in and instead of turning us away because our room wasn't ready yet we got upgraded. I think we were supposed to have a standard room and we got what felt like an apartment. Full-size fridge and stove. Everything was clean and I was never even woken up by a rooster. The property made me feel relaxed it was a perfect way to spend our honeymoon.
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Date of stay: February 2020
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Room Tip: Stay on the upper floors if you can so you can maybe see the ocean.
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Response from Eric N, Manager at Plantation Hale Suites
Responded Apr 6, 2020
Aloha, Thank you for taking the time to provide us with a rating as well as a review. We really appreciate the 5 out of 5 rating. I am glad to see that you enjoyed your room, and the property. Congratulations and I am grateful we could be apart of your honeymoon. We look forward to seeing you again on your next trip to Kauai. Mahalo, Kaipo K.
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KendianaJones wrote a review Mar 2020
Burien, WA166 contributions78 helpful votes
We had a second floor suite, with no elevator available. This was not a problem for us. The unit was spacious. The kitchen was adequately equipped, and we fixed some meals there. The closet had beach chairs, a cooler, two boogie boards, and two sets of snorkel gear. The mattress was soft, and caved in badly on the edge. I slept sideways in order not to have a sore back. As instructed, we turned off the air conditioning while away. This too was fine; the room temperature was never an issue. The place is advertised as 100 yards from the beach. That is a bit generous. Even if you measure from the edge of the parking lot to the first bit of open sand, it is farther than that. Parking was a problem. We were in the very south end of building A. The nearest (southernmost) parking lot was smaller than others because the front desk is there. The lot was open to inhabitants of buildings A, B, and C, and was almost always full. People (including Security) frequently double-parked in the lot. The next parking lot borders buildings C, D, E, and F. Tenants of Building C could just as well park there. I never saw that second lot full, but it was a long walk for us, and not a pleasant one when you are lugging beach gear, muddy shoes, backpacks etc. back from a day out adventuring. Plantation Hale Suites really ought to restrict the small south lot to building A and B tenants only. Color-coded parking passes would make this easy. Speaking of the front desk, Phil was so incredibly friendly, knowledgeable, and helpful. Two thumbs up for Phil! Other than the mattress, we really had only one problem with our room, and it was a big one. The two sliding glass doors and sliding screen doors (one in the bedroom, one in the living room) were very difficult to open. The glass door in the bedroom even went off track once and I had to lift it back into place. The living room screen door appeared to be jammed, but I was able to jolt it into moving. Both pairs of doors were a huge problem the whole time during our stay. We frequently opened the doors, just to have fresh air, or to hang damp clothes outside on the deck to dry. We chose not to complain about it while we were there, because we didn’t want maintenance staff interrupting us. But the sliding doors could only have gotten as bad as they were through intentional neglect. We paid a lot in fees, 50% above the quoted nightly price. We deserved to not have to deal with neglected maintenance. Everything else was good. We were able to walk to the Coconut Marketplace, where there was a Chicken in an ABC Market, several shops, a Barrel BBQ restaurant, and a JoJo’s Shave Ice.
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Date of stay: February 2020
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efuchser wrote a review Mar 2020
1 contribution
Pre Covid-19 visit with family was as usual AWESOME. Kauai never disappoints. Since our last visit the Island has improved beaches and streets. Loved the first saturday of every month in Kapaa with live music. It was beautiful.Mahalo until we meet again.
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Review collected in partnership with this hotel
Date of stay: March 2020
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Jen wrote a review Mar 2020
1 contribution1 helpful vote
We arrived at our unit on Friday. Misinformation from front desk led us to spend hours waiting till we could enter our unit. Beach access is filled with bums and druggies and staff frequently telling you not to leave doors open because of the homeless, doesn't feel super safe. The rooms are lacking some basics for the kitchen, like a baking dish and kitchen shears and the ovens/microwaves/coffee pot are tiny. My stepmom had a run-in with front desk staff who told her she shouldn't be here when she was asking for towels. We have been quarantining/isolating to our rooms and open spaces and do not deserve this disdain from supposed "hospitality" staff when we are abiding by all the public health rules. Won't be coming back here.
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Date of stay: March 2020Trip type: Traveled with family
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PRICE RANGE
$140 - $305 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
plantation hale hotel kapaa, best western kapaa, kapaa best western
LOCATION
United StatesHawaiiKauaiKapaa
NUMBER OF ROOMS
88
Payments made by partners impact the order of prices displayed and, for featured or sponsored sort orders, partners’ payments may also influence the order of the accommodations listed.
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Frequently Asked Questions about Plantation Hale Suites
Which popular attractions are close to Plantation Hale Suites?
Nearby attractions include Luau Maka'iwa (0.3 miles), Coconut Marketplace (0.2 miles), and The Queens Jewels (0.3 miles).
What are some of the property amenities at Plantation Hale Suites?
Some of the more popular amenities offered include free wifi, a pool, and free parking.
Which room amenities are available at Plantation Hale Suites?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Plantation Hale Suites?
Guests can enjoy barbeque facilities during their stay.
Is parking available at Plantation Hale Suites?
Yes, free parking is available to guests.
What are some restaurants close to Plantation Hale Suites?
Conveniently located restaurants include Imua Coffee Roasters, Hukilau Lanai, and Sleeping Giant Grill.
Are there opportunities to exercise at Plantation Hale Suites?
Yes, guests have access to a pool during their stay.
Are any cleaning services offered at Plantation Hale Suites?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to Plantation Hale Suites?
Many travelers enjoy visiting Poli'ahu Heiau (2.5 miles) and Hikinaakala Heiau (1.1 miles).
Is Plantation Hale Suites accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.