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River Estate

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Room & Suite (50)
Pool & Beach (2)

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River Estate is one of the first Kauai vacation properties on the internet and we are still here. I provide complimentary concierge services to all my guests from the moment you book. 45 years here helps in that regard. So please feel free to ask me about all Kauai has to offer and let me help you make the most of your vacation time here. There are two homes at River Estate (One 2 bedroom 2 bath called the Guest House and one 3 bedroom 2 bath called the Riverhouse) Both homes are on the estate grounds next to the river in the same proximity to the water yet far apart. The property location is centrally located in the middle of the prime North shore area. You’ll feel comfortable and relaxed the moment you arrive. Privacy and peace. On Site Staff and Owner Available 24/7 Top Quality Accommodations Affordably Priced A Completely Unique Central North Kauai Location Tastefully Furnished Homes. Quality Furniture Air Conditioning. Each Room Controlled Individually A Romantic and Spiritually Rejuvenating Experience Ultra Privacy in a Completely Unique Natural Setting Two Acres of Pristine Riverfront Botanical Gardens Comfortable Living Spaces With Many Deluxe Amenities Allergy Free Zones. No Mold or Mildew Inside or Out Very Close to World Famous Beaches and Landmarks Float to Beach and Back From the Property Easily Fully Equipped Large Kitchens With New Appliances In House Travel Agency. Multi Island Vacation Packages Complimentary Beach Gear and Quality Beach Towels Hotel Grade Bath Towels, Hand Towels, Wash Cloths Quality Bedding, Mattresses. High Thread Count Sheets Tile or Chinese Slate Floors in Kitchen and Bathrooms Quality Brazilian Cherry Hardwood Floors (Living Areas) Well Ventilated Homes Cooled By the Trade Winds Flat Panel TVs, DVD Players, Cd Players With iPod Docks Large Master Bedroom Suites with Flat Panel TV's Free Long Distance, WiFi Internet, Wireless Phones Large Collection of DVD's and CD's in each Home Washer/Dryer, Gas BBQ, Quality Lanai Furniture Selection of Kauai Guidebooks and Books on Hawaii
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Property amenities
Free Parking
Free High Speed Internet (WiFi)
Hot Tub
Non-Smoking Hotel
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Non-Smoking Rooms
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HOTEL STYLE
Hidden Gem
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51Reviews
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Our family travels to Kauai every 2 years, so we know to book in advance and like planning in advance. We booked the River Estate in November 2017 for a visit in July 2018. On 3/28/17, I contacted Mark to let him know we booked our flight and when we would arrive. About a
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Response from mbeqd, Owner at River Estate
Responded May 11, 2018
I take full responsibility for this double booking. Yes guilty as charged. Ah but the details of this snafu are interesting to say the least. It started with the previous booking that was done through VRBO and generally the VRBO platform broke down and did not register the booking on the VRBO calendar. So when the original VRBO booking send me the automatic reminder of the previous booking I called VRBO and found that indeed these things happen on their calendar and they had before. At that point I called this person because the other booking preceded his. Even now there is a major change in the VRBO platform coming. Who knows what will change. When I figured out that is what happened it became a new monkey wrench thrown into my booking procedures. Since VRBO is constantly changing their platform it has been hard enough to keep up with the changes but there are a couple of things that I have found out with this episode. One that t he VRBO calendar is not a constant and in fact cannot be trusted due to the constant changes in their platform. In this case a VRBO booking that was supposed to automatically go onto their calendar when booked did not do so in this case. I had been using the VRBO calendar as my master calendar but it now turned out that it could not be counted on. So when this gentleman booked my VRBO calendar showed the dates that supposedly been inserted into the VRBO calendar as open. So VRBO had allowed someone to book dates and it either never made it on the calendar or it was somehow deleted. Sure it is ultimately my fault and I'll go to the ends of the earth to fix any mistakes. The big question mark has now become the numerous listing sites that as I learned aren't perfect. I have to find another cross check or another whole new system and VRBO my primary calendar now needs a minder! In my 24 years I've seen the entire progression of the business. From the beginning. And I'm not a fan of the present state of the rental business for numerous reasons one primary one is this particular incident. The trick now is to keep up with the booking platforms who are constantly changing and can also be wrong. So now I'm going to independent booking software possibly. But not before I try to come up with more fail safe method of keeping all my calendars synched. VRBO did admit that errors like mine had happened in the past. This guest mentions that I also offered compensation to another guest he saw. He's right I offer a lot as compensation and have paid out more than the booking was worth to rectify the situation in the past. Yes there have been some double bookings recently. It's my worst nightmare and I used to think I did a good job. Well obviously it needs improvement. The fact that the platforms have their own inherent flaws keeps it fluid as well. I went for years with one system that worked. There is a good side to the situation if there is one at all . If it does happen you know I will do way more than most others to compensate for your trouble. I do ultimately take all the blame for allowing this unfortunate situation to occur and am doing everything in my power to stop double bookings from happening. I know I do a good job and I'll learn from this however that does not exclude me from also feeling very badly when I make a mistake like this. I take my job absolutely seriously and want my customers to know that.
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A few weeks back at home now and have gad time to reflect on the really great experience we had at the Riverhouse in February. This retreat, tucked away to the west of Hanalei was such a treat for us snowbirds. The grounds of the estate are lush with the subtropical vegetation
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"Integrity is earned not when things go well but when things go completely wrong." My experience was anything but normal. Upon arriving at the location, being super excited and ready to start our vacation with my wife and brother/sister n law, we found out that our place was
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First of all, the north side of Kauai is the place to be -- it’s green and lush, not as developed as other parts of the island, with gorgeous beaches and scenic vistas around every curve. Meanwhile, the Riverhouse is fantastic. The house itself is clean and roomy (there was
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We were married in front of the river near the Guest House in July 2017 and couldn't have asked for a more beautiful location! Mark was gracious enough to allow us to get married on the property. (Thank you again, Mark!) The landscaping is well maintained as is the home
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2nd bath/laundry room
Deck off the master, view of stream
Our monkey friend on the lanai
kitchen
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Hi Gail, Sorry I missed this. Have a great vacation! Mark Barbanell
0 votes
Hi Len, I just found this. No breakfast served. These are vacation rentals. Full kitchens. Washer dryer. Google River Estate and check out my website for complete details. Can't list it here. Yes this is a tad late. Sorry. Aloha and Mahalo, Mark Barbanell River Estate Box 169 Hanalei, Hi 96714 800-390-8444 toll free 808-826-5118 home office 808-635-2929 cell 808-826-4616
1 vote
"Two properties available. Riverhouse has the hot tub and is larger than the other house."
"There are two homes to rent, I liked the one with the hot tub best."
LOCATION
United StatesHawaiiKauaiHanalei
NUMBER OF ROOMS
5
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