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69-425 Waikoloa Beach Drive, Waikoloa, Island of Hawaii, HI 96738-5799
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Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
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Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Waikoloa Village
Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#5 of 8 hotels in Waikoloa
Location
Cleanliness
Service
Value
GreenLeaders Silver level
Hilton Waikoloa Village is a fun, friendly oceanfront resort on the Island of Hawaii! Escape to our 4-acre ocean-fed saltwater lagoon with sea turtles and tropical fish, meandering pools, waterslides and breathtaking scenery. Ride canal boats and air-conditioned trams between guest rooms. Enjoy 14 restaurants and lounges including Legends of Hawai‘i Lu‘au, Kamuela Provision Company, Nui Italian and Kona Tap Room. Activities include the Dolphin Quest Learning Center, tennis, golf and Kohala Spa. Big Island. Big Fun. Big Memories. All at Hilton Waikoloa Village.
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Room & Suite (1,416)1,416
Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Golf course
Babysitting
Wifi
Paid internet
Hot tub
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Tennis court
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Massage
Salon
Baggage storage
Concierge
Convenience store
Currency exchange
Non-smoking hotel
Outdoor furniture
Shops
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Additional bathroom
Housekeeping
Private balcony
Room service
Safe
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Bay View
Languages Spoken
English
Location
Full view
67Somewhat walkable
Grade: 67 out of 100
18Restaurantswithin 0.75 miles
15Attractionswithin 0.75 miles
Contact
69-425 Waikoloa Beach Drive, Waikoloa, Island of Hawaii, HI 96738-5799
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10,195Reviews375Q+A100Room tips
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Popular mentions
While I'm a part of the HGVC - this resort is a mainstay for daily activities and dining. I've been coming here for the better part of 20+ years, and it's one of those places you never get tired of coming back too. There are numerous dining options and activities to keep the entire family busy, and the pools are on another level entirely. The cost of enjoying this resort comes with a price tag - but you'd be kidding yourself if you didn't think that would be the case. That said, the quality of food and drink lives up to even those with the highest expectations. Waikoloa is a second home for me, and this resort will always be on the "to do list" I suggest you make it apart of yours.
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Date of stay: March 2020
Location
Cleanliness
Service
Room Tip: Centre of it all - Lagoon Tower. Quieter stay - Palace Tower.
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Helpful
Hotel's Favorite
My wife and I just returned from a wonderful time at the HWV. The room was nice and the atmosphere was amazing. The resort was huge, but walkable. Trams and boats were also available. We had read that the parking was too far away, but such is the nature of a large resort. Frankly, if the island wasn't so great, you could spend all your time at the resort with their activities and amenities and wouldn't need a car. The pools were fabulous, and there is not a bad view while walking the property. However, because of the complaint, I asked what the difference was in valet parking and self-parking. The difference was so minimal that I opted for that anyway. We simply texted the valet parking as we were walking for our car each time, and never had a single problem. We ate at three of the five (?) restaurants on the property and enjoyed them all. Everyone was beyond kind. We look forward to heading back in the future.…
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Date of stay: March 2020
1 Helpful vote
Helpful
Response from HiltonWaikoloa, General Manager at Hilton Waikoloa Village
Responded Mar 20, 2020
For an unforgettable Hawaiian getaway, Spencer, you and your wife definitely did right by choosing us! Between the beautiful views, our pools, and our many amenities, it's wonderful you found a lot to love about your stay here. There's also so much on the island to explore outside our resort, so we're thrilled you got a chance to get out and see the sights, too. Mahalo for all your kind words, and we truly can't wait till you return. Aloha, Simon, tripadvisor@hiltonwaikoloavillage.com
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I have been traveling within the United States an around the world for business and pleasure for 39 years The HILTON WAIKOLOA VILLAGE in Kona on the Big Island of Hawaii is the worst, most horrible, most excruciatingly disgusting hotel experience of my entire life!!!! The Hilton Waikoloa Village Hotel is also the worst value for money for ANYTHING I have ever purchased in the last 40 years This prison camp, posing as a hotel, has: No Room Service No house keeping service No sit down restaurants No valet parking The hotel sprawls out over several square miles The distance from my room to the front desk is nearly one half mile Because no service of any kind it takes 15-20 minutes of walking just to get a cup of coffee in the morning This hotel offers NOTHING! except a room and a bed—and won’t even keep clean sheets or towels It took them one hour to deliver my luggage to my room I tried for 45 minutes to speak to someone about my luggage i tried for 45 minutes! to speak with someone and no one ever answered the phone! I went to the front desk to complain The hotel manager on duty told me to leave the hotel and stay somewhere else!! I would rather stay at the Hanoi Hilton of 1968 than this Hilton “hotel” prison camp hell!!!!…
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Date of stay: January 2021Trip type: Traveled with family
Helpful
+1
I enjoyed my stay at the hotel. The art collection was amazing. I stayed in palace tower and I walked every day just to look at their art. Employees are incredibly nice. They were at 10 percent capacity and I had the whole pool to myself. The parking was 35 dollars per day. I got breakfast 10 dollar credit for being a Hilton diamond member. Make sure your room is not close to elevator. My husband couldn’t sleep from the noise of the hallway.
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Date of stay: January 2021Trip type: Traveled as a couple
Helpful
My wife, 6 year old daughter and I stayed at the Hilton Waikoloa Village from December 27, 2020 through January 4, 2021. Here is my honest opinion: Food/Dining: There is no room service, and there is only 1 restaurant (Nui) and 1 coffee shop (located in the Ocean Tower). The breakfast sandwiches in the Ocean Tower were pretty good, better than Nui. Nui has a limited menu but the food was pretty good overall. There is food down near the pools. That good is so-so as it sits under a heat lamp, but it did the trick. The Queen's Shops nearby are open and with (I think) 2 restaurants open for dining. There is also a grocery store right there which is super convenient! Grounds: Absolutely beautiful. Be prepared to walk! There is a tram that runs daily but most of the day there is only 1 tram. If you miss it, you'll be walking a long distance to get where you want or you'll sit and wait for 20 minutes. We stayed in the Lagoon Tower and it was a decent walk to get to Nui (estimate about a 15 minute walk). Pool and Beach: There is no natural beach here. There is a lagoon that is fed by the ocean that offers "ok" snorkeling. The water isn't all that clear but I saw turtles daily and even saw a small manta ray. The sand at the lagoon is not the powdery, natural sand of nearby beaches. It is a little more rough. The pools are COLD! We picked this hotel for our daughter, but after the first day, she didn't want to go back to the pool because of the temperature. The ocean is way warmer! Dolphin Quest: Super awesome and informative. Don't pay extra to go as an adult. Simply watch your kiddos and save the extra money because it is NOT cheap. Luau: We went to the Luau for New Year's Eve and it was a nice treat; however, the setting seriously lacks. The price is high and the location is very, very subpar. This is my 4th Luau and is the only one not located on a beach. It is located on a cement floor setting. The fire dancer is legit!!! However, I would not recommend this luau as it feels like you're in a parking lot that contains a stage. Notes: Parking is expensive if you rent a car. I think it was $40 a day, and you need a car especially if you want to go to a real beach. I'd recommend renting beach chairs for your stay. You can take them with you to beaches and to the lagoon (which, if you have kids, is where you'll be). Although I enjoyed my stay, I do not plan on returning simply due to the lack of a natural beach and temperature of the pool. My option to return or not does not have anything to do with the service, staff, grounds or location. I simply love the beach and waves and this hotel does not provide that.…
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Date of stay: January 2021
4 Helpful votes
Helpful
PRICE RANGE
$255 - $440 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton waikoloa village hotel waikoloa, hawaii hilton waikoloa village, hilton village hotel waikoloa, hilton village waikoloa, waikoloa hilton, hilton waikoloa village resort
LOCATION
United StatesHawaiiIsland of HawaiiKohala CoastWaikoloa
NUMBER OF ROOMS
647
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Claim Your Listing Frequently Asked Questions about Hilton Waikoloa Village
Which popular attractions are close to Hilton Waikoloa Village?
Nearby attractions include 49 Black Sand Beach (0.7 miles), Waikoloa Beach Resort (0.2 miles), and Anaehoomalu (0.7 miles).
What are some of the property amenities at Hilton Waikoloa Village?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hilton Waikoloa Village?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Waikoloa Village?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hilton Waikoloa Village?
Yes, valet parking is available to guests.
What are some restaurants close to Hilton Waikoloa Village?
Conveniently located restaurants include Kamuela Provision Company, Sunset Luau at the Waikoloa Beach Marriott, and Roy's Waikoloa Bar & Grill.
Are there opportunities to exercise at Hilton Waikoloa Village?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Hilton Waikoloa Village?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Waikoloa Village offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Hilton Waikoloa Village?
Many travelers enjoy visiting Puako Petroglyph Archaeological Preserve (2.8 miles) and The Puako Petroglyphs (2.9 miles).
Does Hilton Waikoloa Village have any great views?
Yes, guests often enjoy the ocean view available here.