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Hilo Bay Hostel

101 Waianuenue, Hilo, Island of Hawaii, HI 96720
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178 Reviews from our TripAdvisor Community

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Showing 150: English reviews
Liverpool, United Kingdom
Level Contributor
43 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here one night, now while I'm glad we were not camping in the terrible weather east coast Hawaii has all the time I was so thankful for a bed and no sand. The place is old and smells like animals. They have a dog that wanders round and about 5 birds. Beds are full of stains and hairs, showers... More 

Helpful?
Thank Hayley C
1 review
3 of 5 stars Reviewed 2 weeks ago

Stayed at the hostel in June and to say there is no air conditioning, it is a pretty cool temperature inside which was great. The showers and toilets are separate to each other, as are the male and female showers/toilets. When I arrived, there was only one female toilet working (there are only two for the whole hostel to begin... More 

Helpful?
Thank KABS1503
Portland, Oregon
1 review
2 of 5 stars Reviewed February 6, 2016 via mobile

It's a very nice and clean place, but the manager Terry seems shady. I get the impression that they'll do anything to make a buck. There is a limit to how many guests one can put in a room and still be comfortable. Also, I heard that I payed full price while the other guests they squeezed in got a... More 

Helpful?
Thank dexplora1999
HiloBayHostel, Front Office Manager at Hilo Bay Hostel, responded to this review

Aloha, We are truly sorry that you felt unfairly treated. We are a busy hostel with limited rooms and each of us try to accommodate everyone as much as possible especially when we have groups staying with us. If this is around the time we had a group in house then Terry did give a discount to a guest who... More 

New Orleans, Louisiana
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 30, 2016 via mobile

Million dollar staff!!! I love this place and will stay here time and time again!! Location is great for anyone who wants to see the ocean since it's a 2 minute walk from the sea! Kitchen is great, bathrooms are extremely clean and beds are softer than clouds. If people complain about lack of privacy, "cold showers" or unfriendly staff,... More 

Helpful?
Thank mhselby
Glasgow, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 26, 2016

Physically a very beautiful hostel (lots of wood/interesting pictures/artefacts/furniture/patio area off the kitchen and overall the hostel has a stylist lay out. What makes this hostel very special is it's gentle and caring staff members and the hostel offers the delightful presence of Roxie, the hostel terrier. The hostel also has birds (in cages) who all have interesting characters. Yes... More 

Helpful?
1 Thank A K
Level Contributor
24 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed January 10, 2016 via mobile

It wasn't a nice experience. The building is very run down and dirty. There's ants running around the kitchen and mouse/rat droppings in the lower cupboards. The showers aren't hot and are very old with cheap fittings. The mens shower is even attached to the kitchen with a gap at the top where people can hear you shower from the... More 

Helpful?
Thank Rich B
Hilo, Hawaii
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 5, 2015

This hostel isn't perfect. It's in an old building (former hotel), and the showers aren't hot. But what makes the place worth five stars is the management. I had checked in on a Thursday morning before going to my property in Naalehu to do some work. That afternoon, while on my way back to Hilo, I blacked out and hit... More 

Helpful?
Thank jamestS3831CB
Atlanta, Georgia
Level Contributor
157 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
2 of 5 stars Reviewed November 26, 2015

We had a room with private bathroom. No mosquito nets on the windows. Ceiling fan did not work. We had a stand-up fan in the room which was incredibly filthy. The room was extremely noisy. Upside: we had a mini fridge in the room. Parking lot in diagonal to the hotel.

Helpful?
2 Thank The_Guanacos
1 review
4 of 5 stars Reviewed October 30, 2015 via mobile

One the nicest, friendliest places I've ever-been to.. Great location, mins from every store. Free wifi, the staff was very helpful, and the for the price you can't beat it,great atmosphere. If you love old Hawaii this is it.And all the different people you get to meet at the hostel. I had a great time. Thanks for the good experience.... More 

Helpful?
Thank Israel S
Hawaii
1 review
5 of 5 stars Reviewed October 30, 2015

Great place to base out of and meet international travelers. Very clean and cheap! Great kitchen to cook all the meals and save some dollars. With being able to take the bus anywhere on the island for two dollars you can play on the Big Island with a small budget hanging with friends at the Hilo Bay Hostel! I recommend... More 

Helpful?
Thank Mickey W
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Amenities

Highlights
  • Free Internet
Internet
  • Free Internet

Additional Information about Hilo Bay Hostel

Address: 101 Waianuenue, Hilo, Island of Hawaii, HI 96720
Location: United States > Hawaii > Island of Hawaii > Hilo
Price Range: $30 - $63 (Based on Average Rates for a Standard Room)
Number of rooms: 10
Reservation Options:
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Also Known As:
Hilo Bay Hotel Hilo
Hilo Bay Hostel Hawaii
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