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All reviewscoconut islandocean viewseafood buffetbay sidemauna keathe big islandbanyan driveliliuokalani gardensnational parkbit datedjapanese gardenbeautiful parkclose to the airporthotel restaurantan older hotelken's house of pancakesstayed one night
Hilo itself is quite a run down city. So you can understand why the hotels don't spend money in keeping the rooms up to date. We only stayed one night since we drove over from Kona to see the volcanos. I think due to the...More
Response from CRHHNL, General Manager at Castle Hilo Hawaiian HotelResponded April 23, 2013
Dear Valued Guests:
Aloha! Please accept my apologies for any deficiency you experienced during your recent visit with us. Living in the tropics with very high humidity levels does pose many challenges. Economic challenges also hindered our normal progress. However, our owners decided to upgrade...More
Arranged adjoining rooms for wife and I and children/grandchildren on upper floor over Easter Week-end. Stunning view of the harbor/small island/passing vessels/cruise ship. Adult children enjoyed morning run around the property over bridge & around small island. Staff friendly and considerate with resturant wait staff...More
This hotel is older but clean and comfortable and seemingly the nicest on this side of the island!!! The other hotels around this one look dicey.
Rooms are decent size and clean, beds mostly comfortable, pillows quite squishy (negative), good water pressure in shower, good...More
We had a pleasant experience at the hotel. Our room had an awesome view of the ocean, staff was helpful, free Wi-Fi available, close to shopping and restaurants. The hotel needs some updating, but the price is fair for the condition of the property.
This Banyan Strip is certainly showing its age, and it is easy to see why it was 'the place to stay' some 50-60 yrs ago. But in saying that, this hotel has been marvelously kept. it is very clean and tidy. fantastic service from all...More