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All reviews coconut island ocean view queen's court seafood buffet banyan trees mauna kea the big island banyan drive liliuokalani gardens japanese garden bit dated beautiful park national park close to the airport an older hotel ken's pancake house stayed one night
Absolutely amazing location, hotel, and incredibly friendly staff that go out of their way to make you welcome. It was our first trip to Hawaii and this place is a top choice for anyone new or returning. Highly recommend
When you think of how a Hawaiian Motel should look, the Castle Hilo Hawaiian fits the bill. The lobby is incredibly classy looking, and the room Lanais set off the curved look of the exterior. The grounds are immaculately maintained. The rooms are somewhat more...More
Great view of Hamakua coastline and mountains. Check in was a breeze. Great staff at check in. No complaints on room/parking. Bed was comfortable and empty parking stalls upon returning. Buffet a little pricey. Hotel gives a buffet discount coupon when you check in. There...More
Loved it! We stay here every time: 12 PM check out, if upgrade is available front desk always offer it, friendly, great location, right next to coconut island and downtown! Most of the rooms have a breathtaking view of the ocean. My only asking would...More
For almost $200 per night, you would think you would have a beautiful room with a view. The view was stunning but the room was terrible. The carpet is old, paint is peeling, and there was a line that looked suspicious of a repaired leak...More
2 Thank Erica R
Response from Concerned_HI_Manager, General Manager at Castle Hilo Hawaiian HotelResponded 1 week ago
Dear Valued Guest:
Aloha! I am truly sorry your accommodations were not up to your expectations. We are constantly working on improvements to our property with our lobby and common area restrooms up next starting in January. I will look into your concerns and do...More
Hilo Hawaiian Hotel, Hilo's best full-service hotel, offers outstanding views of the ocean or quaint Hilo Town framed by the backdrop of Mauna Kea. Located on Hilo Bay, and approximately two miles from Hilo …MoreAirport, Hilo Hawaiian Hotel is the perfect headquarters for exploring the Hawaii Volcanoes National Park. Enjoy incredible views of Mauna Kea, Hilo Town, and beautiful and historic Coconut Island. Less
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