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Castle Hilo Hawaiian Hotel

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Castle Hilo Hawaiian Hotel
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1,655 Reviews from our TripAdvisor Community

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Showing 1,445: English reviews
Albuquerque, New Mexico
Reviewed yesterday NEW

Pros: Great location on the bay, great comfortable rooms with refrigeratior but no microwave, friendly helpful staff, fast elevators and big open lobby. My 7th floor room had a balcony with a table and chairs facing the golf course and the banyon tree lined street. Cons: Very noisy from the halls, outside, and the closing of the patio doors, $5...

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Helpful?
Thank Frank E
Brownsdale, Minnesota
Reviewed yesterday NEW

We were very comfortable in this hotel. We stayed a total of three nights over 5 night stay. We had a great view of the bay and saw the cruise ship come into bay and leave. The hotel has a great morning buffet for breakfast that we ate at every morning. The staff were very friendly, accommodating, and helpful in...

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Helpful?
Thank jmjewell26
Fairbanks, Alaska
Reviewed 3 days ago NEW

We were on the cruise and decided to stay overnight on Hilo and drive across the island to meet the ship on Kona. We had a nice balcony room and were fortunate to see the cruise ship leaving port on the night we were in Hilo. Enjoyed the balcony! Check in was easy as was checkout the next morning. We...

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Thank 417SM417
Los Angeles, California
Reviewed 3 days ago NEW

The hotel in general was just fine. It is a little dated when you enter the front but the room we stayed in seemed very nice. Definitely worth the extra to get the ocean view rooms. There's an amazing view of Mauna Kea, a beautiful view of the bay, and of course Coconut Island. One major issue with the rooms...

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Helpful?
Thank SDeyer
globeseeker007
Reviewed 6 days ago NEW

This hotel is only ten minutes from the airport, however there is no shuttle service and one needs a taxi. The rooms are small but comfortable and have a TV, refrigerator, and coffee maker. There's also a small balcony with chairs. The staff is very friendly and outgoing and very helpful. There is complementary fruit in the lobby and breakfast...

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Helpful?
Thank globeseeker007
San Diego, California, Usa
Reviewed 6 days ago NEW

We were very happy with the facility and the room at this hotel. The room we received had a nice lanai that overlooked the beautiful bay. Room was very nice but was not over the top fantastic. The area was fantastic with beautiful walking areas through a park and bayfront. A few restaurants nearby but majority of town services about...

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1Thank Ken N
Reviewed 6 days ago NEWvia mobile

What a pleasant surprise this hotel turned out to be. The reviews I had read made me believe parking and the condition was an issue. It was not! It is an older facility, but well maintained. The minor issues that came up where quickly handled by an extremely friendly staff. Restaurant food was very good. Dinners were limited if you...

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1Thank Dan B
East Bay, CA
Reviewed 1 week ago via mobile

Traveling New Year's Weekend is always difficult. Restaurants are all full, staff are always busy and rushing. Tours are hard to line up. But overall Hilo Hawaiian was a good choice - nice hotel in the center and local downtown and other restaurants. The staff at check in and check out were very helpful.

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Thank GSP25
Reviewed 1 week ago

A nice place to visit offering quick access to drive either north up the coast or south to the volcanoes. A good restaurant and helpful hints from the staff of thing to do and see in the Hilo area. Fabulous view of Mauna Kea from our balcony. Would definitely stay again.

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Thank Scott M
Nacogdoches, Texas
Reviewed 1 week ago

The hotels on the Hilo side of the island seem to all be in a row (at least the ones I saw). The Hilo Hawaiian is in a good location for sightseeing and the airport. The hotel is older, but well taken care of and clean. I would stay here again.

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1Thank TravelingTexans_10
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Amenities

Highlights
  • Pool
  • Free Parking
  • Bar/Lounge
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Business Center with Internet Access
Official Description (provided by the hotel)
Hilo Hawaiian Hotel, Hilo's best full-service hotel, offers outstanding views of the ocean or quaint Hilo Town framed by the backdrop of Mauna Kea. Located on Hilo Bay, and approximately two miles from Hilo Airport, Hilo Hawaiian Hotel is the perfect headquarters for exploring the Hawaii Volcanoes National Park. Enjoy incredible views of Mauna Kea, Hilo Town, and beautiful and historic Coconut Island. ... more   less 

Additional Information about Castle Hilo Hawaiian Hotel

Address: 71 Banyan Drive, Hilo, Island of Hawaii, HI 96720-4693
Location: United States > Hawaii > Island of Hawaii > Hilo
Price Range: $121 - $200 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Castle Hilo Hawaiian Hotel 3.5*
Number of rooms: 286
Reservation Options:
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Also Known As:
Hilo Hawaiian Hotel
Castle Hilo Hawaiian Hotel Hawaii
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Questions & Answers

Here's what travelers have asked, with answers from Castle Hilo Hawaiian Hotel staff and other travelers.
21 questions
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Beaver Creek, Canada
2 months ago
washington state
Phoenix, Arizona
over a year ago

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Questions? Get answers from Castle Hilo Hawaiian Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Best views”
 of 5 bubbles jmjewell26, yesterday | Read review
“Get an oceanview room.”
 of 5 bubbles SDeyer, 3 days ago | Read review
“Worth getting the bayview lanai”
 of 5 bubbles 207kenn, 6 days ago | Read review
“Deluxe room with balcony was just a little bit more.”
 of 5 bubbles , 2 weeks ago | Read review
“rooms with ocean views are quieter.”
 of 5 bubbles Monkey022004, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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