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Castle Hilo Hawaiian Hotel

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Castle Hilo Hawaiian Hotel
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1,546 Reviews from our TripAdvisor Community

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Showing 1,356: English reviews
Wailuku, Hawaii
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

I visit the Big Island at least once a year. The Hilo Hawaiian is still the best hotel to stay in Hilo. Some of the other hotels in the area have recently changed name brand, but are basically the same. The recent upgrades at the Hilo Hawaiian are simple and comfortable. The staff are welcoming and like most people on... More 

Helpful?
Thank FrankOku
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Nice, clean hotel. Service was great! We ended up adding a second room at the last minute and the front desk got us adjacent rooms. Food at the restaurant was ok, but our waitress was excellent. Location was very convenient. Will book again.

Helpful?
1 Thank Lon K
Saratoga Springs, New York
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

Very out dated hotel. Needs a lot. Of work!!! Hallway smells! The only reason it gets a 3 is b/c it's only one of the only hotels in the city. The music in the bar was very loud. Seafood buffet attracted very interesting people. No other food items available durning that time.

Helpful?
Thank Darcie S
Hilo, Hawaii
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is being upgraded, and is nearly done. It is really quite nice. My room was freshly painted, very clean, had a nice view of Hilo Bay and Coconut Island, and was pretty quiet for an older building. The people running the hotel are beyond nice, and I would stay again anytime. A good choice for visiting Hilo and... More 

Helpful?
2 Thank phoebebusiness9
Melbourne, Australia
Level Contributor
87 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed 1 week ago

The bed was comfortable, even though the room was a bit dated. One thing is that you can hear all the noise in the hallway as people are walking and talking by your room. The breakfast in the restaurant is excellent with a choice of the buffet breakfast or a la carte menu. We ordered eggs most mornings, rather than... More 

Helpful?
Thank misterchester12
Level Contributor
24 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We needed a place to stay for the evening that was relatively inexpensive. After what seemed like an endless search, we settled on this hotel. The neighborhood is not optimal, but the hotel was clean and the staff was friendly. We had a beautiful view of the ocean and slept well. We were pleasantly surprised.

Helpful?
Thank Texjann O
1 review
4 of 5 stars Reviewed 1 week ago

Stayed in this hotel 2 times over a 4 week period and had a very relaxing time. It's the best Hotel in Hilo even though it's only a 3 star. A "real" hotel with concrete high-rise structure, elevator, parking, attractive lobby with comfortable furniture yet quaint. The rooms feel solid and well insulated- quiet! AC works great, perfect temperature. Clean... More 

Helpful?
Thank Lii C
Erie PA
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Stayed one night after arriving on the island. Room was clean, a bit dated. Pool looked like it was under construction. AC took a while to dehumidify the room but it was fine after 2 hours. Close to Hilo Bay Cafe. View from room was really nice.

Helpful?
Thank erinsiegrist
Kihei
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We're so glad we chose this hotel! It's very well run. The staff are all friendly and helpful. Our room was very lovely with a gorgeous view out over Hilo Bay and Coconut Island. Everyone has a private lanai and we enjoyed ours. Nice big bathroom. Banyon Drive where it is located is really pretty, too. Easy access to all... More 

Helpful?
1 Thank JodyGinger
San Jose, California
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Booked this via Costco travel and it's the only hotel in Hilo offered by Costco Travel. It says 2.5 star so we were a little worried at first but the hotel turns out much much better than we expect. It's actually very nice. They gave s a complementary ocean view room to and it was beautiful, overlooking the coconut island.... More 

Helpful?
1 Thank MyTravel2013
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Business Center with Internet Access
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hilo Hawaiian Hotel, Hilo's best full-service hotel, offers outstanding views of the ocean or quaint Hilo Town framed by the backdrop of Mauna Kea. Located on Hilo Bay, and approximately two miles from Hilo Airport, Hilo Hawaiian Hotel is the perfect headquarters for exploring the Hawaii Volcanoes National Park. Enjoy incredible views of Mauna Kea, Hilo Town, and beautiful and historic Coconut Island. ... more   less 

Additional Information about Castle Hilo Hawaiian Hotel

Address: 71 Banyan Drive, Hilo, Island of Hawaii, HI 96720-4693
Location: United States > Hawaii > Island of Hawaii > Hilo
Price Range: $141 - $201 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Castle Hilo Hawaiian Hotel 3.5*
Number of rooms: 286
Reservation Options:
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Also Known As:
Hilo Hawaiian Hotel
Castle Hilo Hawaiian Hotel Hawaii
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