We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Sponsored by:
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
8/6/2017 8/7/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Grand Naniloa Hotel Hilo - a DoubleTree by Hilton

    93 Banyan Dr, Hilo, Island of Hawaii, HI 96720-4632
    Hotel website
    Save
    Best prices for your stay
    8/6/2017 8/7/2017
    Lock in the lowest price from our partners
    $130
    View Deal
    Traveler (229)
    Room & Suite (66)
    Pool & Beach (13)
    Castle Hilo Hawaiian Hotel
    1,770 reviews
    #4 of 8 hotels in Hilo
     
    Royal Kona Resort
    2,848 reviews
    #9 of 14 hotels in Kailua-Kona
     
    Fairmont Orchid, Hawaii
    3,971 reviews
    #2 of 4 hotels in Puako
     
    Sheraton Kona Resort & Spa at Keauhou Bay
    2,535 reviews
    #6 of 14 hotels in Kailua-Kona
     
    Overview
    • Excellent29%
    • Very good34%
    • Average20%
    • Poor10%
    • Terrible7%
    Travelers talk about
    “warm cookies” (8 reviews)
    “miso soup” (4 reviews)
    “overflow lot” (4 reviews)
    Free Internet
    Free Parking
    Breakfast Available
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    Concierge
    Wheelchair access
    Conference Facilities
    Golf course
    Laundry Service
    Self-Serve Laundry
    3.5 Star Hotel
    All hotel details
    Offers from Grand Naniloa Hotel Hilo - a DoubleTree by Hilton
    Special Offer: Double Points, Every Stay
    Hotel deals
    Castle Hilo Hawaiian Hotel
    1,770 reviews
    #4 of 8 hotels in Hilo
     
    Royal Kona Resort
    2,848 reviews
    #9 of 14 hotels in Kailua-Kona
     
    Fairmont Orchid, Hawaii
    3,971 reviews
    #2 of 4 hotels in Puako
     
    Sheraton Kona Resort & Spa at Keauhou Bay
    2,535 reviews
    #6 of 14 hotels in Kailua-Kona
     
    {"containerClass":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Rooms
    Aug 6Aug 7
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 10 partner sites to see rooms from $130.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Hilo hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_IRG_RATE_VERIFICATION","IB_STREAMLINED_SELECTED_ROOM","IB_POST_BOOKING_LOGIN_US","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","MOB_BOOKING_EMAIL_AGREE_HIDE","CHILDREN_SEARCH","IB_EXPRESS_BOOK","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_REVIEW_BOOKING_BUTTON","IB_INLINE_ROOM_GRID","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_KIPLINGER_AWARD","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "8b2cdac3143b43c6955666a64fe28b09", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":113096,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[72181284],"additionalContentIds":[],"pollCount":0,"checkin":{"day":6,"month":8,"year":2017},"checkout":{"day":7,"month":8,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":130,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"8b2cdac3143b43c6955666a64fe28b09","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":131,"lowestMetaPrice":130,"additionalPartner":false,"highestMetaPriceDisplay":131,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":131,"lowestMetaPrice":130,"highestMetaPriceDisplay":131,"hotelName":"Grand Naniloa Hotel Hilo - a DoubleTree by Hilton","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjhiMmNkYWMzMTQzYjQzYzY5NTU2NjZhNjRmZTI4YjA5IiwiQUlLIjoiMTEyZDY2ZjZiMTljNDk4YWFmNmE3YjRjNmE5OGRlMjcifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "08/06/2017", "checkOut": "08/07/2017", "lowestPrice": "$130", "hasDates": true, "hacComplete": true, "contentIdMappings": {"32596865":"Expedia","34358189":"Hotwire","32484061":"BookingCom","54217592":"TravelocityEWS","109204772":"HotelsCom2IB","78847723":"OrbitzEWS","79400147":"CheapTicketsEWS","72181284":"TingoIB","78342119":"PricelineIB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (455)
    Traveler rating
    Traveler type
    Time of year
    Language
    There are newer reviews for Grand Naniloa Hotel Hilo - a DoubleTree by Hilton
    See the most recent reviews

    261 - 265 of 425 reviews

    Reviewed March 6, 2017

    The hotel has it’s good points there were too many misses for us. We arrived at around 4PM to be told our room wasn’t ready. As we had been travelling for 24 hours and my husband was feeling unwell I asked them to just put...More

    1  Thank Chloe W
    Response from GrandNaniloaHotel, General Manager at Grand Naniloa Hotel Hilo - a DoubleTree by HiltonResponded March 15, 2017

    Aloha, We appreciate your honest feedback and hoped we could have spared you the inconvenience of the issues that you received. In the near future please try us again. Mahalo

    Reviewed March 6, 2017

    The hotel is in a great location and the views are fantastic. However, it needs a lot of work before I would consider it of Hilton/Doubletree quality. In fact I am surprised they would operate it under their name. After a miserable check-in experience I...More

    4  Thank kwebb100
    Response from GrandNaniloaHotel, General Manager at Grand Naniloa Hotel Hilo - a DoubleTree by HiltonResponded March 15, 2017

    Aloha, Thank you for your honest feedback. We regret that we did not meet your standards. We will correct the issues that you've experienced. Please try us again. Thank you

    Reviewed March 5, 2017

    We had a beautiful waterfront room where we enjoyed some distant whale watching. The room was clean and comfortable. The old structure had some sticky doors and the elevators could have been cleaner. The great pool area and central bar more than made up for...More

    Thank Serbeck
    Response from GrandNaniloaHotel, General Manager at Grand Naniloa Hotel Hilo - a DoubleTree by HiltonResponded March 12, 2017

    Aloha, We appreciate your feedback. We pride ourselves with the Hawaiian Hospitality and the local artwork throughout the hotel. We're happy you enjoyed them! Mahalo

    Reviewed March 5, 2017

    Great location and comfortable - restaurants, airport, and town of Hilo are within 5-10 drive, can also enjoy scenic walks along the beach and Banyan Drive. The Happy Hour there is lively and really enjoyed the music that ranged from general cover tunes to Hawaiian...More

    Review collected in partnership with DoubleTree by Hilton
    Thank S1443ZZnancyc
    Response from GrandNaniloaHotel, General Manager at Grand Naniloa Hotel Hilo - a DoubleTree by HiltonResponded March 12, 2017

    Aloha, We're glad you enjoyed your stay at the Grand Naniloa Hotel. We're happy to hear you enjoyed the value and convenience that our property offers. We look forward to seeing you again in the near future. Mahalo!

    Reviewed March 4, 2017

    I think this is the best hotel in Hilo, compared to others on Banyan Drive. There is still some work to do to consistently provide expected high-level of service expected from a Hilton property. That said, we really appreciated the service providers in the restaurant...More

    Thank Terry P
    Response from GrandNaniloaHotel, General Manager at Grand Naniloa Hotel Hilo - a DoubleTree by HiltonResponded March 11, 2017

    Aloha, Thank you for you recent feedback of the Grand Naniloa. We're sorry we did not meet your expectation. If you find yourself in Hilo again, please give us another opportunity. Mahalo

    Castle Hilo Hawaiian Hotel
    1,770 reviews
    #4 of 8 hotels in Hilo
     
    Royal Kona Resort
    2,848 reviews
    #9 of 14 hotels in Kailua-Kona
     
    Fairmont Orchid, Hawaii
    3,971 reviews
    #2 of 4 hotels in Puako
     
    Sheraton Kona Resort & Spa at Keauhou Bay
    2,535 reviews
    #6 of 14 hotels in Kailua-Kona
     
    About
    Amenities
    • Top amenities
    • Free Parking
    • Pool
    • Free Internet
    • Hotel Amenities
    • Free Parking
    • Laundry Service
    • Conference Facilities
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Golf course
    Details
    • Price range
    • $117 - $242 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 142
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Hotels.com, Orbitz, Travelocity, Hotwire, Cheap Tickets, HotelQuickly, Cancelon, TripOnline SA, HotelsforEveryone, getaroom.com and HotelsClick so you can book your Grand Naniloa Hotel Hilo - a DoubleTree by Hilton reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Hawaii >
    • Island of Hawaii >
    • Hilo
    • Also Known As
    • Naniloa Volcanoes Hotel Hilo ,
    • Hawaii Naniloa Hotel Hilo ,
    • Naniloa Volcanoes Hilo ,
    • Hi Naniloa Hotel Hilo ,
    • Grand Naniloa Hotel Hilo - a DoubleTree By Hilton Hawaii
    Add Photo Photos
    Traveler (229)
    Room & Suite (66)
    Pool & Beach (13)
    Dining (3)
    Hotel & Grounds (164)
    Bathroom (19)
    Family and Play Areas (2)
    Business Center & Event Rooms (2)
    Nearby
    Sponsored by:
    Pagoda Hilo Bay Hotel
    41 reviews
    .06 miles away
     
    Castle Hilo Hawaiian Hotel
    1,770 reviews
    .15 miles away
     
    Hilo Seaside Hotel
    1,039 reviews
    .42 miles away
     
    Arnott's Lodge
    541 reviews
    1.58 miles away
     
    Nearby Restaurants
    Suisan
    236 reviews
    .50 miles away
    Hilo Bay Cafe
    1,143 reviews
    .46 miles away
    Ken's House of Pancakes
    2,042 reviews
    .50 miles away
    Ponds
    647 reviews
    .44 miles away
    Nearby Attractions
    Liliuokalani Gardens
    843 reviews
    .28 miles away
    Coconut Island
    478 reviews
    .24 miles away
    Reeds Bay Beach Park
    37 reviews
    .37 miles away
    Banyan Gallery
    17 reviews
    .19 miles away
    Ask a question
    Questions & Answers
    pkillaby
    July 19, 2017|
    AnswerShow all 6 answers
    Response from JudyMagin | Reviewed this property |
    I don't know, sorry.
    0
    Votes
    Eliza T
    July 13, 2017|
    Answer
    Response from Naleilehua1069 | Reviewed this property |
    I'm not a sports bar fan, so I don't have much to suggest. The Grand Naniloa has a bar with a TV, but the bar is very popular with local residents, so finding a spot to watch might be a challenge. Have you checked with... More
    0
    Votes
    Eric W
    June 27, 2017|
    AnswerShow all 8 answers
    Response from Jenpick | Reviewed this property |
    You are correct, there is no beach, just volcanic rock. However about 200 metres up the road is a park, with a sandy beach that is accessible.
    1
    Vote
    Room Tips
    "Ocean, baby"
    Read review
    "Rooms facing the bay/water for the views."
    Read review
    "Book somewhere else until construction is done."
    Read review
    "Avoid room finishing in "11" they are just behind the elevators"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing