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Grand Naniloa Hotel Hilo - a DoubleTree by Hilton

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Traveler (494)
Room & Suite (162)
Pool & Beach (38)
Overview
Hotel website
93 Banyan Dr, Hilo, Island of Hawaii, HI 96720-4632 See on map
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3.5 Star accommodation
Additional information
Hotel website
Offers from Grand Naniloa Hotel Hilo - a DoubleTree by Hilton
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Rooms
Nov 4Nov 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,021)
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All reviews double tree self park lobby bar parking situation breakfast buffet view of the bay merrie monarch housekeeping staff the big island nicest hotel ocean front the open air lobby national park banyan drive rental car japanese garden ken's pancake house
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1 - 5 of 938 reviews
Reviewed yesterday via mobile

I would never stay here again the room is below standard and for 200 a night. the staff is rude and the worst customer service imaginable!! I would have loved to say something nice but there isn't anything I could say. No hot tub as...More

Thank jkerby2389
Hotel's Favorite
Reviewed July 28, 2018

My husband and I stayed at the Grand Naniloa Hotel Hilo on July 24, 25 and 26, 2018 and had a wonderful time. We were there to celebrate our 38th Wedding Anniversary and my husband's birthday, this is a little bit personal, but we got...More

1  Thank reno1365
Reviewed 3 days ago via mobile

There is no Free Parking at all on the entire property which include hotel, next door Old Uncle Billy's, and Golf course. It is $20 a day period. The only "Free Parking" is on the street which means unless you are lucky you will need...More

Thank TsunamiSpecialK
Reviewed 3 days ago

Stayed here for a weekend business trip. Loved it so much we decided to extend our stay another day. Awesome views and a lot of amenities. Food & drinks were good. Live local music was terrific. Will definitely be back!

Thank Dawn W
Reviewed 1 week ago

This hotel was recently renovated and is beautiful. The grounds and views of Hilo Bay are worth the stay! We had breakfast and dinner at the hotel and the meals were some of the best we had the entire trip.

Review collected in partnership with DoubleTree by Hilton
Thank KJorgensen12
View more reviews
About
Description
Experience the relaxed pace of Hawaii Island when you stay at the newly renovated Grand Naniloa Hotel Hilo - a DoubleTree by Hilton, located near downtown Hilo's quaint shops and eclectic restaurants, and the Hilo More Airport. A favorite destination of both kamaaina and visitors for generations, the newly renovated waterfront hotel welcomes you with modern and stylish accommodations, an outdoor pool, a 9-hole golf course, and 24-hour front desk. Experience warm island hospitality for a truly unforgettable stay in the charming town of Hilo on the Big Island. FREE amenities include a FREE Round of Golf daily and FREE WiFi. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Free Internet
Air Conditioning
Banquet Room
Breakfast Available
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Self-Serve Laundry
Wheelchair access
Beachfront
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Room types
Non-Smoking Rooms, Family Rooms, Suites, Accessible rooms
Hotel class
Contact Information
Room types
Non-Smoking Rooms, Family Rooms, Suites, Accessible rooms
Number of rooms
142
Price range
$144 - $278 (Based on Average Rates for a Standard Room)
Formerly known as
Grand Naniloa Hotel
Also Known As
Naniloa Volcanoes Hotel Hilo
,
Hawaii Naniloa Hotel Hilo
,
Naniloa Volcanoes Hilo
,
Hi Naniloa Hotel Hilo
,
Grand Naniloa Hotel Hilo - a DoubleTree By Hilton Hawaii
Location
United States > Hawaii > Island of Hawaii > Hilo
Hotel class
Contact Information
Room types
Non-Smoking Rooms, Family Rooms, Suites, Accessible rooms
Number of rooms
142
Price range
$144 - $278 (Based on Average Rates for a Standard Room)
Formerly known as
Grand Naniloa Hotel
Also Known As
Naniloa Volcanoes Hotel Hilo
,
Hawaii Naniloa Hotel Hilo
,
Naniloa Volcanoes Hilo
,
Hi Naniloa Hotel Hilo
,
Grand Naniloa Hotel Hilo - a DoubleTree By Hilton Hawaii
Location
United States > Hawaii > Island of Hawaii > Hilo
Photos
Traveler (494)
Room & Suite (162)
Pool & Beach (38)
Dining (4)
Family and Play Areas (4)
Business Center & Event Rooms (4)
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Questions & Answers
Ask a question
travel4ever2world
July 20, 2018|
AnswerShow all 10 answers
Response from Ronald R | Reviewed this property |
You need to be facing the south west away from the bay and ocean. There is a window corridor that you can see it from if you do not stay and not have view of water.
1
Vote
hfph_18
July 6, 2018|
AnswerShow all 5 answers
Response from GBJS | Reviewed this property |
No. Our room did not have a balcony, but another wing of the hotel did.
0
Votes
hfph_18
July 6, 2018|
AnswerShow all 5 answers
Response from Jackie E | Reviewed this property |
I had texting but I did not use with hotel.
0
Votes
Room Tips
"Bay side has nicest views."
Boeing767
Sep 3, 2018
Read review
"I appreciated the 9th floor view"
Rod1906
Aug 12, 2018
Read review
"ask for sea view, may have to pay a bit extra but worth it"
robyng43
Aug 9, 2018
Read review
"Ask for a bay view room, second floor or higher"
yojimbo56003
Aug 8, 2018
Read review
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