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Grand Naniloa Hotel Hilo - a DoubleTree by Hilton

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Grand Naniloa Hotel Hilo - a DoubleTree by Hilton
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96 Reviews from our TripAdvisor Community

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Showing 91: English reviews
Kailua, Hawaii
Reviewed yesterday NEW

I really didn't want to leave! You know it is a good place when it is hard to say goodbye! The people were so nice the place was beautiful and clean and what a view! Close enough to Hilo to walk if you want and everything that you need right there! I will be back. It is a NEW Double...

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Helpful?
Thank traderjoehi
Pocatello, Idaho
Reviewed yesterday NEW

The location was perfect, beautiful views, grounds, and room. Clean and quiet. Good check out time, close to everything. Recommend becoming a rewards member before your stay! Recommend Gina's food truck across the street for lunch.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank jessbug241
Reviewed yesterday NEW

We were here for 2 days only. The location is really nice. The room was clean and comfortable and our room view was beautiful. We however felt that there were few staff at the front desk at peak times to help. The breakfast is average but there are nicer restaurants short distance away.

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Helpful?
Thank M S
Salem, Virginia
Reviewed yesterday NEW

Rooms were very clean and up to date. Views of the bay are amazing! Plenty of activities like kayaking at the hotel. Great evening entertainment. Breakfast is delicious and has a lot of options. All of the staff is friendly and helpful.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 899lindseyc
West Jordan, Utah
Reviewed 2 days ago NEW

They have just been purchased by Hilton. It is a nice hotel but moving in the direction of being great. Visit it while it is still affordable. The staff is awesome. We got to know some of the breakfast stafff especially Lisa that gave us personal service when we arrived for breakfast...it was like having a friend there. Breakfast outside...

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Helpful?
Thank jshort91
Kona
Reviewed 2 days ago NEW

Stayed for 2 weeks, would have been happy to stay longer. Friendly people in a great location. Small compared to some, but still comfortable. Great restaurants a short distance away. Many great places to see within easy driving distance.

Review collected in partnership with DoubleTree by Hilton
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Thank terryo196
Reviewed 2 days ago NEW

The front desk staff, hotel store staff and cleaning staff at this hotel were all very friendly, helpful, and generous with their time to help me and my family during our stay at this hotel! Also, the pool is absolutely beautiful and located feet from the ocean. The rooms were clean and comfortable and the view of the ocean was...

Review collected in partnership with DoubleTree by Hilton
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Thank H2532DAjenniferg
Honolulu, Hawaii
Reviewed 3 days ago NEW

I have stayed here many times before the renovations. I usually stay in the bay front corner room. Stayed in their one bedroom suite with the soaker tub this time. View not as nice as bay front rooms, but the tub was cool. Staff was friendly and helpful. The fitness room has a set of dumbbells up to 50lbs. and...

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Helpful?
Thank oahusquid x
Hawaii
Reviewed 3 days ago NEW

Grand Naniloa was great! Loved the location, views and room. I definitely hope to go back. It's walking distance to many sights. The room was comfortable, beds were great, and the sound levels from other guests were minimal which meant we could actually get good sleep.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Laney B
Lake Peekskill, New York
Reviewed 3 days ago NEW

We only stayed one night in Hilo at the Grand NaniloaHotel and it was fine. The room was clean updated since the last time 2011 that I stayed there but Construction is still going on and if you are planning to be there during the weekdays it could be annoying. The price was reasonable and the locations is very pretty...

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Helpful?
Thank Mikefish
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Golf course
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Conference Facilities
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Experience the relaxed pace of Hawaii Island when you stay at the newly renovated Grand Naniloa Hotel Hilo - a DoubleTree by Hilton, located near downtown Hilo's quaint shops and eclectic restaurants, and the Hilo Airport. A favorite destination of both kamaaina and visitors for generations, the newly renovated waterfront hotel welcomes you with modern and stylish accommodations, an outdoor pool, a 9-hole golf course, and 24-hour front desk. Experience warm island hospitality for a truly unforgettable stay in the charming town of Hilo on the Big Island. FREE amenities include: FREE Round of Golf daily, FREE Parking, and FREE WiFi. CURRENT PROMOTION: Enjoy FREE breakfast for 2 daily when you book by January 31, 2017, for stays from January 3 through March 31, 2017. ... more   less 

Additional Information about Grand Naniloa Hotel Hilo - a DoubleTree by Hilton

Address: 93 Banyan Dr, Hilo, Island of Hawaii, HI 96720 (Formerly Grand Naniloa Hotel)
Location: United States > Hawaii > Island of Hawaii > Hilo
Price Range: $123 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Naniloa Hotel Hilo - a DoubleTree by Hilton 3.5*
Number of rooms: 142
Reservation Options:
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Also Known As:
Naniloa Volcanoes Hotel Hilo
Hawaii Naniloa Hotel Hilo
Naniloa Volcanoes Hilo
Hi Naniloa Hotel Hilo
Grand Naniloa Hotel Hilo - a DoubleTree By Hilton Hawaii
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Questions & Answers

Here's what travelers have asked, with answers from Grand Naniloa Hotel Hilo - a DoubleTree by Hilton staff and other travelers.
19 questions
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Questions? Get answers from Grand Naniloa Hotel Hilo - a DoubleTree by Hilton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The bay front corner room has an awesome view.”
 of 5 bubbles oahusquidx, 3 days ago | Read review
“Ask for a room on the NON view side, then ask how much to switch to view side.”
  • Peaceful sound of ocean and tremendous views from view rooms.
 of 5 bubbles dixon6333, 6 days ago | Read review
“Ask for quiet rooms.”
 of 5 bubbles ypark32, 1 week ago | Read review
“Request ocean view room only”
 of 5 bubbles carolhE6647LJ, 1 week ago | Read review
“ocean view rooms are amazing”
 of 5 bubbles Q7605WZjessicah, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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