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Caldera House

3275 W. Village Drive, Teton Village, WY 83025
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Guests1 room, 2 adults, 0 children
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Located in Teton Village, at the base of the Jackson Hole Mountain Resort, Caldera House offers itself as a premier boutique hotel and alpine club with the amenities of a 5-star hotel and the intimacy of a private residence. This sumptuous chalet is comprised of eight sprawling suites, each equipped with multiple bedrooms and its own chef’s kitchen.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Hot tub
Free breakfast
Children Activities (Kid / Family Friendly)
Free airport transportation
Free internet
Bar / lounge
Airport transportation
Ski In / Ski Out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Non-smoking rooms
Air conditioning
Room service
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Hotel links
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Popular mentions
I had the pleasure of staying at the Caldera House during one of the wellness retreats and I can't stop raving about it to everyone. As my first visit to Jackson Hole, I was already impressed with the scenery, but the hotel (and it's staff) made it a truly amazing experience. We stayed in the Valles Suite, a 4 bedroom 5,000sf unit, and it was to die for. As I noticed the small details of the architecture and design, it seemed everything was very well thought out. The Boffi kitchen is fully equipped with top of the line brands and has everything you would need to cook a great meal - to be served on Heath plates (which you can conveniently throw into the dishwasher afterwards!) Each bedroom has it's own bathroom, and there's a half bath at the entrance of the unit. Also included was a large mud room, media room, and laundry room. Aside from the look and feel of the hotel, the staff truly made a huge difference. After some interaction, you sense that they are all a big family more than employees and it was lovely to meet and chat with many of them during our stay. It is difficult for me to imagine staying anywhere else that will top this property. One thing to note - the hotel is comprised of eight units in total - four are 4 bedroom suites and four are 2 bedroom suites. When this property first came up on my radar, I was looking for destinations for our honeymoon. If you can afford it, by all means come here as a couple, and enjoy it! But with a second bedroom, I'd say come with friends or family - I guarantee it will become a lifelong memory. Happy to answer specific questions so if you're thinking about staying here, feel free to reach out with any questions!
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The jewel of Jackson, the wonder of Wyoming, the high-altitude heaven, call it whichever you wish -- Caldera House is all of these and more. Our family had an incredible stay. Even before we arrived, we were blown away by the service -- the prompt and thorough attention to every detail of our itinerary, the expectation and preparation for our early check in and the warmth and professionalism of the staff. The property was far beyond our expectations -- in location, in luxury, in design, in service. It's the home you always dreamed of in the mountains and the place we were lucky enough to call home for an unbelievable four nights. We've been fortunate to travel to many wonderful destinations, but Caldera House is another level in every aspect. The property is special indeed, and the staff makes it extraordinary. We can't wait to return! If family travel is about making memories, the ones we made at Caldera House are ones that will last a lifetime.
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We were so fortunate to stay 3 nights at the amazing Caldera House in August. The suites are so so big and feels like it has every luxury you could imagine. The kitchen is so well appointed. I adored our balcony for the views as well. We were a huge group and every need was met with a smile! The front desk staff is so wonderful, esp Chris who was outstanding and so helpful. The suite cleaning staff does a great job as well. The beds and pillows in the Caldera house are heavenly. Our bedroom was right next to the tram loading and I can tell you that you don’t hear it at all. I can say this for a fact because I unfortunately was in the room for a day and 1/2 with a virus. I’d highly recommend the Caldera House suite for a large family gathering or for a small group too. Caldera House took care of arranging every outing and experience we all had. We can’t say enough good things about this place. I miss it already.
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Being that we traditionally head to Jackson at least once a year to visit family, have a home away from home feeling is exactly what we look for in the area. Caldera House was exactly that! We had booked a 2 bedroom condo, which was beautifully appointed, I took pictures of everything in hopes to duplicate a similar style for a future mountain home (if I ever get so lucky =) While it was just myself and my fiance in a 2 bedroom condo, the size was perfect to entertain our family who lives close by. Customer service was excellent considering we rolled into the very relaxed members lounge with a small dog, a toddler, and a baby! We basically took over the place and no one batted a eye, the staff served us wonderfully and assured us that our little disruptions caused by babies and dogs were nothing having just finished Spring Break week! If you are a skier, the location of Caldera House is perfect. Me, as a none skier spent most my time in the beautiful members lounge, enjoying the fireplace and a few great glasses of wine. The hot tub is a major plus as well! I also enjoyed my first Peleton ride down in the gym! I highly recommend Caldera House, I can't wait to return myself! Oh, I almost forgot, the beds were possibly the most comfortable I have ever slept in!
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It is very upsetting to post this review as I generally only give feedback on positive experiences. But I felt compelled to post this review in the hopes that this might prevent another couple from having the same experience we did. While the caldera house is a beautiful property full of all the luxurious amenities of a 5 star boutique property, what it has in beauty it severely lacks in customer service and experience. A weekend stay is fine, but please reconsider if you are thinking about hosting any contracted events with the property. This is not about nit picking the little things like our car pick up being late or lack of service with luggage upon arrival, but rather the property’s overzealous commitments to hosting events they are not properly set up to execute on. Caldera House was to host our wedding, lodging, and additional weekend events/dinners, and as anyone who has planned a wedding knows, securing the venues is one of the biggest hurdles. When we signed our contract with CH it felt as though the weight of the world was lifted off our shoulders! Several months after signing our contract, though, it became apparent that CH would not be able to execute on the wedding ceremony as agreed upon. Despite this hiccup, we pivoted to move the ceremony offsite while still maintaining strong excitement and enthusiasm for the rest of the events and lodging with Caldera House. However, when we expressed our initial frustrations over this issue, as any client would, we were met with defensive responses and an attempt to force us off the property. When Caldera House finally did make a reasonable offer to compensate for their oversight, they actually rejected it before we had a chance to accept it and revoked our contract right from underneath us. In all, the entire experience felt disingenuous, manipulative, and irrational. This entire situation is still shocking, one I have never experienced or would expect to experience with a property of these standards- in my wildest dreams I would have never imagined a property would do such a thing to guests planning to host a weekend worth of events at their site. My family scrambled to pick up the pieces, incurring excessive costs, while trying to find alternative arrangements- only to find out out our options were very limited given how close the wedding now was. We felt our actions were reasonable and our communication with Caldera, while some times emotional, was always professional- yet we were completely deserted. There are several 5 star luxury options in Jackson Hole and I would urge you to consider some of the alternatives to avoid risking the same hardships we have encountered. As I mentioned, CH is a beautiful property with many wonderful amenities and I wish them success, but I do hope management strongly considers this feedback, and does not cast it aside again, because the current customer service and event management experience is far from any acceptable standard level.
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$1,832 - $3,066 (Based on Average Rates for a Standard Room)
United StatesWyomingJackson HoleTeton Village
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Frequently Asked Questions about Caldera House
Which popular attractions are close to Caldera House?
Nearby attractions include Four Seasons Resort (0.1 miles) and Teton Village Sports (0.04 miles).
What are some of the property amenities at Caldera House?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Caldera House?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Caldera House?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Caldera House?
Yes, free parking is available to guests.
What are some restaurants close to Caldera House?
Conveniently located restaurants include Spur Restaurant & Bar, Teton Thai, and Westbank Grill At Four Seasons Jackson Hole.
Are there opportunities to exercise at Caldera House?
Yes, guests have access to a fitness center and a sauna during their stay.
Does Caldera House have an airport shuttle?
Yes, Caldera House offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Caldera House located near the city center?
Yes, it is 0.04 miles away from the center of Teton Village.
Are any cleaning services offered at Caldera House?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to Caldera House?
Many travelers enjoy visiting Mormon Row Historic District (8.7 miles).