This is a review of the cafe, which I visited Sunday, 7/31/22. I know nothing about the other aspects of the Lodge. I was out on my bike roadtripping over the mountain from Lovell to Ranchester to Buffalo and back over 16 to Worland. It was lunch time (12:38) when I stopped hoping to get a bite to eat. They had a limited menu which included a hamburger/ cheeseburger, a chicken strip basket and a Philly cheesesteak. I opted for the cheeseburger which was a nice juicy patty with a setup of good (not wilted) lettuce a tomato slice and 3 or 4 pickles, don't remember the onion if it was there., served on a toasted bun. The fries were freshcut, not frozen and good. It got real special when I asked if they had pie and coffee for desert. I was informed that they did not have any pie but there were cinnamon rolls. AMAZING!! That had to be the best cinnamon roll I've had in the last 20 years, honestly! The coffee was just as good. What a glorious way to ride down the highway, stuffed to the gills! Yeah, it wasn't cheap, but like I told a tourist from Indiana You're at a resort, expect to pay resort prices.. 10 out of 10, WILL be back again…
AVOID - ROTTEN SERVICE. We stopped in Wed Aug 25, 2021. There were six of us. We each wanted a drink. Went to sit at a table and the hostess said they had a bar. We tried to get through to the bar, which was in a hall around a corner, not marked and the door was locked. Hostess didn't have a key, had to get it from her daughter who managed the place. Couldn't find her daughter, as she didn't have her talkie on her. The bar opens, we ordered, Jack and Cokes. No Cokes in the cooler. Cooler was not stocked, hostess was waiting on us, didn't know where anything was. Told us she had just started two days ago and come to help her daughter. OK, we get our drinks. A party of eight come into the bar. They want food. Asked the manager for a menu. She said sure and took off to get some. Never returned. I'd seen "ONE" at the hostess desk, so I went and got it. Manager is supposed to take payment, but was nowhere to be found, AGAIN! Mom was doing her best. Then, manager comes in, stands at the end of the bar and watches "Mom" try to find things. Mom, asked for help. Manager replies, "No, I'm salary, you're working for tips". I was sitting with two HR managers. THEY WERE PISSED! In the time we were there, we never saw the manager assist with the PAYING customers. Attention Manager, If Mom fails - you FAIL! I'd of fired her on the spot! Go to South Fork, Levi and staff were fun and food was great!…
We planned a family vacation here and were disappointed when we drove up. The cabins are run down and many of them are abandoned with broken windows. The room was dirty inside as well and we had trouble locking the front door and the patio door was broken! We expected maps of the many trails the website talked about and actually they have no maps and no atv’s and when you inquire about them they have no suggestions or ideas! We decided to leave early and there is no way they will refund any money so beware if you are unsure book only one night or you won’t get $1 back! I got the number for the owner and tried to contact her but my call was not returned.
Made made a wedding reservation for my daughter and her new husband beautiful scenery terrible customer service Holly was very unprofessional rooms were very for repair had to pack our own trash out and no maid service included for a very high price during the reception Holly actually was head first in the trash can seeking four bottles of alcohol to make sure nobody brought their own so she could sell them her water down alcohol approximately a 6 oz glass double crown did not have any alcohol taste to it for $14 well overpriced very disrespectful also change several terms of the contract a couple weeks before the wedding knowing it was too late for us to back out would not recommend anybody to reserve a wedding or any kind of an event through her she will not hold up to her original terms of the contract and will overcharge you for the room 179 a night and you have to take your trash and get no maid service I think Motel 6 even gives you better service than that for repairs done to the room many hazards around…
First, the staff were fabulous and did everything they could to accommodate our needs. The lodge however is REALLY run down. Not just a little. A lot. We paid $548 for two nights however only stayed one due to the state of the accommodations. There were holes in the doors, the crawl space was open, the walls had hand prints on them, shower had a hole in it, hot water didn’t turn on in the kitchen, the sink was rusty in the bathroom, the deck was falling apart and that’s just our room. The rest of the lodge area was a mess. Beer bottles, scrap wood, many cabins were not functional and had no windows. It’s disappointing to see such potential be disregarded. The staff worked so hard to satisfy the guests and unfortunately the owners don’t put any effort into the place.
My sister booked online for us. A 2 night stay in a cabin mid-April. $327.80. When we arrived the place appeared to be very run-down and abandoned. Creepy. There was a “closed” sign on the door to the lodge and snow all around the building and down to the cabins. We left and went to Ten Sleep to find lodging. Meadowlark lake Lodge charged the credit card 3 days before our arrival and no one has returned our calls.
Our stay started with an employee calling to ask us when we were checking in which was nice. We told them we would be there between 5 and 6. We arrived to see that the lodge was closed but there was an employee there to check us in. We saw two employees and neither was wearing a mask. The check in was fine except he told us our cabin had a microwave and mini fridge. It did not. He also did not explain to use how to get to the cabin. We had to ask and then he explained very nicely how to get to it and where the bathroom was. He also explained to us that the lodge would open around 6:30 and stay open a little later depending on number of quests since it was New Years day. Since the Bighorns have received very little snow we were able to drive up to our cabin. We were prepared to snow shoe in so that was nice. The roads are a little narrow and had to squeeze past a couple of cars to get to our cabin. The Cabin We stayed in the Dove cabin which is a single room cabin with a king size bed. The bedding was very nice and kept us warm. The cabin appeared to be newer and we enjoyed it. The king size bed is up very high and we had to jump onto the bed. A handicap person might find climbing on the bed difficult. There were cobwebs everywhere. In the room was only the bed and a small table with a lamp. The cabin did have an overhead light as well. We had to take the two chairs from the porch and bring them inside since there was no place to sit. This room could use a couple of nightstands or shelves by the bed. We enjoyed the deep set windows which served as a ledge to keep our items on. There is a coat rack which is nice. The cabin could use an outside light but that is preference especially walking to the bathroom at night. Bring a flashlight. The heater we were a little worried about since it was small and it took several hours to warm up. Once it did it kept the room very warm. Only issue with the heater is it seemed to be either fully on with high heat or off. The fan in the heater also banged and made a lot of noise. We were going to mention this to employees but we never encountered any after the first night. More about that later. The Lodge The three employees we met were nice and friendly but did not wear a mask. We only saw them the first night. The second and third day the lodge stayed closed and we had no way of contacting anyone. We asked if they were going to be open Saturday night and they said depends on how many people wanted it to be open. Luckily we brought extra food because we heard this was an issue. Their website says they are open until 6 pm on Friday and Saturday. They were not open on Saturday. We both ordered fish and chips and the fish brought out was visibly burnt. We ate it and it was ok but not worth the price they paid for it. The wait staff was friendly but our food did take almost an hour with about 10 people in the lodge. Definitely if you plan to eat at the lodge bring your own food in case they close. The Bathrooms These by far were the worst. The first night the women;s bathroom had no toilet paper. I had to bring some from the men's to give to my wife. Now the men's did not have any toilet paper. Both bathrooms were dirty and the men's bathroom the urinal and one shower was out of order. No hand towels were in the men's or women's bathroom either. Luckily we have learned and had our own toilet paper. We told an employee on Friday night and noticed they brought one roll of toilet paper and no hand towels to the bathrooms. The bathrooms were not cleaned at all during our stay. The toilets were disgusting and the same dirty paper towels were on the floor all weekend. The bathrooms also had cobwebs in many places. Not hard to clean those. Hospitality Signs are posted everywhere on what to do or not do. This did not give the impression the owners want you there. Some are needed but others are not. Our biggest gripe is not finding an employee on Saturday or Sunday. We had an issue with a guy letting his two dogs run loose who kept running up and jumping on our leashed dog. Would have been nice to let someone know. Price For 149 dollars a night you can do much better elsewhere. You can stay at Muddy Guard or Pole Creek cabins for 40 bucks a night and get almost the same service. I may pay up to $99 dollars a night just for the view and the cabin or if I knew the lodge was actually going to be open. Final Thoughts: The Bighorns really need a nice lodge to stay at but the three lodges all need help. If they fix the customer service issue and cleanliness then we would love to come back.…
first off if you are wanting a high end with all bells and whistles stay and no dirt, readily available wifi, don't bother! This is a place to disconnect and get away and enjoy what wyoming has to offer for those who don't mind nature and dirt😉 The customer service IS BEYOND AMAZING!! These folks went out of their way to make our stay epic! The food was delicious and the fact that we could escape all of the crazy going on in the world was beyond needed. The cabins and shower facilities are beyond what one would expect, super clean, and yes there is dirt, you should probably expect that in the mountains lol. We could not have asked for a better and more enjoyable time! We will go back mamy times and will be making this a tradition 🤗
The property closes at 8pm. I called ahead and told them I would be a little late to check in. The staff was very nice stayed late to let me check in. The property is a little rustic; no TV's, internet and wifi only near the lobby The views of the lake are beautiful. I found my room to be charming. The bed wasn't great but it was good enough. However, I had some sort of a critter in my room during the night. I couldn't sleep in my room and spent the night in my car. I explained the situation to the staff in the morning. They were very empathetic and didn't charge me for my room. If I make it back to the area I would give them another try.
I am appalled and disgusted at our recent stay at the Meadowlark Lake Resort. It is not a resort, far from it. The owners should be ashamed of themselves. The pictures on their website were very misleading. This place is so run down. Nothing has been maintained. The worst was our room at the lodge. During covid, things should be sanitized and beyond clean. Instead, it not clean and not sanitized. I actually had to clean the floors in the bathroom, the bathtub, and shake out a very dirty matt. There was a used washcloth on the bathtub and old soap in the shower. I had the creeps and wanted to leave. Please beware. This is not a place for anyone with the pandemic we are currently facing. If I get Covid, I will come after this establishment. To the owners: for goodness sake, wake up. I should report you!…
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