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BEST WESTERN Inn at Sundance

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223 Reviews from our TripAdvisor Community

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Showing 211: English reviews
Minneapolis, Minnesota
Level Contributor
6 reviews
6 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

This is a nice motel that has spacious rooms and good service. The free breakfast was very good as well. Everything was neat and tidy. Sundance doesn't have a lot of lodging options and this is the best one in town. Solid value for the money.

Helpful?
Thank crooner15
Saint Clairsville, Ohio
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW via mobile

Very clean and comfortable beds. Nice breakfast buffet. However, if you need a first floor, request ahead as they do not have an elevator. Very friendly and informative staff. This was a good location for Devils Tower.

Helpful?
Thank Brenda M
Carla E, Manager at BEST WESTERN Inn at Sundance, responded to this review

Thank you for taking the time to review our hotel. We are pleased you enjoyed your stay and hope you will visit us again soon. More 

Winona, Minnesota
Level Contributor
125 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 1 week ago

This was a very good Best Western experience: comfortable beds, soft towels, Amazing shower -- tall enough and soft water, nice pool area, and one of the best hot breakfasts I’ve ever seen at a roadside motel. The free breakfast had pre-made omelets, and all the fixin’s on the side to add: sausage, ham, peppers, etc. Plus everything else you’d... More 

Helpful?
Thank tgrier
Carla E, Manager at BEST WESTERN Inn at Sundance, responded to this review

Thank you for taking the time to write a review. The staff and management take pride in our hotel. We are pleased you enjoyed your stay and hope to see you again soon. More 

Level Contributor
3 reviews
2 of 5 stars Reviewed 1 week ago via mobile

Frazzled but friendly receptionist at check in. We booked a couple of months in advance requesting quiet room away from hussle and bustle of pool, vending, elevator, main stairs, etc. Our assigned room is right across from main stairwell. Rock hard and lumpy bed. Sink drains ever slowly. Tasteless coffee and so-so breakfast choices. We will never stay here again.

Helpful?
Thank Excerpta
Carla E, Manager at BEST WESTERN Inn at Sundance, responded to this review

I apologize that we did not provide you with a superior experience. We hope you will give us another chance and if you find anything below your standard please let us know right away so that we have the opportunity to correct it. More 

Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Everyone, the person I talked with when I made the reservation, the person in the breakfast room and the checkout lady were very nice and extremely helpful. Our room was very clean, neat, and quiet with microwave and fridge. The breakfast consisted of omelets, sausage, yogurt, choices of cereals, juice, coffee, muffins and more. The lady taking care of the... More 

Helpful?
Thank Linda H
Carla E, Manager at BEST WESTERN Inn at Sundance, responded to this review

Thank you for taking the time to review us and for your kind words. It was a pleasure to serve you and we hope to see you again, soon! More 

Hong Kong, Hong Kong
2 reviews
1 of 5 stars Reviewed 3 weeks ago

Don't ever think about this hotel if you have plan to come to Sundance or visit nearby Devils Tower. Choose another hotel instead. You will definitely feel regret after a stay. The staff servicing was terrible and unfriendly. The cold attitude will make you angry and then spoil your journey. Also don't come to the town late as there are... More 

Review collected in partnership with Best Western

Helpful?
Thank Roger K
Carla E, Manager at BEST WESTERN Inn at Sundance, responded to this review

Mr.Kwong, We are a small town and things do close early. When you asked our staff where to eat the simple told you that no where in Sundance was open, but they did let you know that 32 miles east in Spearfish SD. there were still places open. I'm sorry for your disappointment. But that is not our staffs fault... More 

casper, United States
Level Contributor
4 reviews
4 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

staff was ok, hotel was clean, pool was nice. but had many flying ants and a mouse in my room. the breakfast was reguler hotel fair. close to many attractions makes it a good place to stay for a couple of days.

Review collected in partnership with Best Western

Helpful?
Thank Kevin M
Carla E, Manager at BEST WESTERN Inn at Sundance, responded to this review

I apologize for the "unwanted" guest. We have regular pest control, but when the weather turns nice there is a surge of" unwanted" guest. I'm glad the rest of your stay was good. e hope you will give us another try soon. More 

The Villages, Florida
Level Contributor
344 reviews
149 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed 6/23. Close to Devils Tower (30 mi), just off the freeway with plenty of parking. Our check in was a bit abrupt, especially when we looked stunned that there was no elevator and our room was on the 2nd floor. A bummer for us seniors with lots of heavy luggage. The room was fine. Clean, comfortable large room with... More 

Helpful?
Thank Jerry C
Carla E, Manager at BEST WESTERN Inn at Sundance, responded to this review

Thank you for your review. We will always be happy to move you to a downstairs room when available, if you have difficulty with the stairs and when you book if you request a down stairs room one will be reserved for you. Thank you for choosing The Best Western Inn at Sundance. More 

Sundance, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Great People, Great Service, Clean, Comfortable, Pet Friendly, Family Oriented and Yumo Free Breakfast! What more can you ask of a small town hotel? The staff Helped me out during Fire Evacuation of my home at a discount rate with much kindness.

Review collected in partnership with Best Western

Helpful?
Thank Amy A
Carla E, Manager at BEST WESTERN Inn at Sundance, responded to this review

Thank you for your kind words. The staff and I were happy to help and hope things have returned to normal for you at home. More 

Metamora, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed June 23, 2016

Overall excellent stay and accommodations. Only complaint is pillows were to fluffy ;) Room was clean and tidy with all the usual amenities. Nice to have a Microwave and refrigerator available. Special Thanks to Melissa in the breakfast room. She was so sweet and such a breath of fresh air.

Review collected in partnership with Best Western

Helpful?
Thank Madonna S
Carla E, Manager at BEST WESTERN Inn at Sundance, responded to this review

Thank you for your kind words. We hope to see you again soon. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
Brick, stucco & siding, concrete floors, extra sound proofing - Scenic Black Hills town with easy access to I-90. The Best Western Inn at Sundance (new in 1997) has an indoor pool room which features a beautiful inland cedar finish, hot tub and sun deck. We offer guest laundry, gift shop, free continental breakfast and oversized guestrooms including free HBO and the Disney channel with expanded cable television. ... more   less 

Additional Information about BEST WESTERN Inn at Sundance

Address: 2719 East Cleveland, P.O. Box 927, Sundance, WY 82729
Location: United States > Wyoming > Sundance
Price Range: $131 - $267 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Inn at Sundance 2.5*
Number of rooms: 40
Reservation Options:
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Also Known As:
Best Western Sundance
Sundance Best Western
Best Western Hotel Sundance
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