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Rock Springs Holiday Inn

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Rock Springs Holiday Inn
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202 Reviews from our TripAdvisor Community

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Showing 193: English reviews
Eau Claire, Wisconsin
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

Wonderful place to stay. wonderful places to eat. Room was very clean and very comfortable beds. We stayed for just 1 night but was a much needed rest on our road trip "out west". We love staying at Holiday Inn and this one was exceptional.

Helpful?
Thank dhall137
Liisa A, Manager at Rock Springs Holiday Inn, responded to this review

Thanks for the wonderful review of our hotel! We are glad you found it exceptional in all ways and particularly in cleanliness and bed comfort. Please come again! More 

Provo, Utah
Level Contributor
88 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed October 27, 2016

We had reserved a wheelchair room with tub but were upgraded to a wheelchair room with a tub when we checked in, located in the executive area. The room was beautiful but the ramp up to the room was difficult to get up, considering the plush carpet. Otherwise we were very pleased with the room. It was conveniently located off... More 

Helpful?
Thank disneyfans48
Liisa A, Manager at Rock Springs Holiday Inn, responded to this review

Thank you for letting us know that you enjoyed your stay. I apologize that the ramp's carpet made it harder for you, so if you come again, please ask for our accessible room on the first floor if it is available. Please come again! More 

Grand Junction, Colorado
Level Contributor
11 reviews
6 hotel reviews
Reviewed October 16, 2016

Lately hotel rooms in Rock Springs have been very expensive if you can even find one. The Holiday Inn had rooms at a reasonable price. The place is dated but clean and quiet and very friendly. Biggest drawback is the Wingers restaurant on site. They may have the worst wings I have ever had. Also, the service at the bar... More 

Helpful?
Thank B9009EAjamesj
Liisa A, Manager at Rock Springs Holiday Inn, responded to this review

I appreciate your review of our hotel letting us know that you found us clean and reasonably priced. I apologize about your experience at the leased restaurant Wingers, but there are two other full service restaurants within walking distance. Thanks for staying with us! More 

California
Level Contributor
314 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 193 helpful votes
Reviewed October 12, 2016

This is a dated hotel, but the reception area is nicely done and welcoming. The staff at the reception area was over-the-top helpful, friendly and accommodating, especially Vanya.. The rooms are very small as is the bathroom. There was granite on the countertop so it must have been upgraded at some point but there is hardly any room to put... More 

Helpful?
Thank Gypsies-on-the-go
IHGService, Guest Relations Manager at Rock Springs Holiday Inn, responded to this review

Dear Gypsies-on-the-go, Thank you for leaving a comprehensive review, highlighting not only the bad but also the good points of your stay. We are very happy to read you found the beds comfortable and appreciate your kind words regarding our staff. It is our goal to consistently provide superior service and accommodations at our hotel and your comments regarding the... More 

Logan, Utah
Level Contributor
98 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed October 8, 2016 via mobile

Got a pretty good last minute deal on Priceline. Really glad we didn't pay rack rate. Friendly staff and the room was clean, but the thing you want most in a hotel is a good nights sleep. Uh...not so much. Hard mattress, lumpy pillows and very noisy. Every toilet flush, shower, TV in surrounding rooms was right there in the... More 

Helpful?
Thank Lyn B
IHGService, Guest Relations Manager at Rock Springs Holiday Inn, responded to this review

Dear Lyn B, Thank you for your recent stay and for taking the time to write a review of our hotel. We always strive to provide our guests with comfortable accommodations and we regret that we did not meet your expectations. Allow me to apologize for any inconvenience you may have experienced particularly due to our mattress and the noise... More 

Big Rock, Illinois
Level Contributor
129 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed October 2, 2016

Nice clean units with fast check in service. Had a restaurant for breakfast if desired. Not included in rental. Coffee etc available 24/7 in lobby. Newspaper every morning. Units were large and comfortable. Friendly staff Good choice!

Helpful?
Thank xuanlocdoc
Liisa A, General Manager at Rock Springs Holiday Inn, responded to this review

Thanks for letting us know you enjoyed your stay with us. A quick and friendly check in is great after a long day of travel. Please come again! More 

San Francisco, California
Level Contributor
55 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed September 28, 2016

My husband and I embarked on road trip, driving to the East Coast from California and back over 3 weeks. This location was our second night on the trip. We book through AAA, which offers the most attractive room rates. The room rate included a $20.00 coupon for Winger’s Roadhouse Grill, an adjoining restaurant. Entry to the restaurant through hotel... More 

Helpful?
Thank DiRider
Liisa A, Manager at Rock Springs Holiday Inn, responded to this review

Thanks for letting us know that you enjoyed your stay and found our rooms comfortable and nicely furnished! Our hotel is conveniently located and has many restaurants within walking distance after a long day of driving. Please come again! More 

Sebastian, Florida
Level Contributor
750 reviews
110 hotel reviews
common_n_hotel_reviews_1bd8 485 helpful votes
Reviewed September 27, 2016

This is a very nice property. I was told that there's a price difference between the pet friendly rooms on the first floor and the non pet friendly on the second floor. When I told Ashley that my husband was allergic to dogs and we couldn't stay in a room that had had dogs in it, she comped us the... More 

Helpful?
Thank barbaragwen270
Liisa A, Manager at Rock Springs Holiday Inn, responded to this review

Glad to hear you had an excellent stay at our property. We are very proud of our cleanliness and staff service! Our hotel has many amenities and is very conveniently located close to many restaurants and has easy access to the interstate without being so close that there are noise issues. Thanks for staying with us. Please come again! More 

Leawood, Kansas
Level Contributor
53 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed September 21, 2016 via mobile

This newer hotel was a very pleasant surprise. The rooms were spacious, clean and had everything you'd need. The staff was super friendly and helpful going out of their way to make our stay the best. This was a quick stop over and I'd definitely recommend or stay in again!

Helpful?
Thank wendygo
Liisa A, Manager at Rock Springs Holiday Inn, responded to this review

Thanks for the excellent review! We are proud of our staff friendliness and service levels! I am glad the rooms had everything you needed and that you would recommend us to others! Please come again! More 

Pottstown, PA
Level Contributor
101 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed September 20, 2016

I stayed this hotel for several nights and included breakfast with my reservation. Great deal for breakfast since it included a complete breakfast at a very affordable price. Room was clean and spacious and the staff were very friendly. Several restaurants within walking distance, but hotel restaurant, Wingers, was just fine for dinner or drinksI alwys stay here for my... More 

Helpful?
Thank noraden
Liisa A, Manager at Rock Springs Holiday Inn, responded to this review

I am happy to hear that you found our breakfast rate to be a great value since you end up with a made to order breakfast. Our goal is to have great service for all of our guests and I am glad you experienced that on your stay! Please come again! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
When it comes to Rock Springs hotels, we can't be beat. We're proud to offer award-level service, free Wi-Fi access, a 24-hour pool & whirlpool, 37-inch flat-screen TVs and earth-friendly practices. Fridge and microwaves in every room for your convenience. ... more   less 

Additional Information about Rock Springs Holiday Inn

Address: 1675 Sunset Dr, Rock Springs, WY 82901-7048
Location: United States > Wyoming > Sweetwater County > Rock Springs
Price Range: $97 - $123 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Rock Springs Holiday Inn 3*
Number of rooms: 170
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Travelocity, IHG, Priceline and Odigeo so you can book your Rock Springs Holiday Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Rock Springs Holiday Hotel Rock Springs
Holiday Inn Rock Springs
Hotel Style:
#3 Business Hotel in Rock Springs
#5 Family Hotel in Rock Springs
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Questions & Answers

Here's what travelers have asked, with answers from Rock Springs Holiday Inn staff and other travelers.
1 question
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Aurora, CO
4 months ago

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Questions? Get answers from Rock Springs Holiday Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We stayed on lower floor It was quiet and comfortable”
 of 5 bubbles xuanlocdoc, Oct 2, 2016 | Read review
“My best advice--Challenge the stingy desk folks to tell you everything, including location.”
 of 5 bubbles 418garym, Aug 8, 2016 | Read review
“We were on second floor. Noisy family above us. Sounded like elephants on the rampage. Reported front desk and things quietened down.”
  • TV area
  • Comfy bed
 of 5 bubbles GeoffSalt, Aug 7, 2016 | Read review
“very acconodating”
 of 5 bubbles VladoLaGrange, Apr 20, 2016 | Read review
“317 has a balcony with a view.”
 of 5 bubbles jefferym2013, Nov 12, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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