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Holiday Inn Riverton-Convention Center, an IHG Hotel

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900 E Sunset Dr Federal Hwy & Sunset, Riverton, WY 82501
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Traveler (28)
Room & Suite (14)
Dining (3)
Travel safe during COVID-19
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Riverton-Convention Center, an IHG Hotel
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 11 hotels in Riverton
Location
4.2
Cleanliness
4.3
Service
4.2
Value
4.0
The best Wyoming vacation starts here at The Holiday Inn and Convention Center in Riverton Wyoming. Spend the day casting out a line for a rainbow trout, swimming, boating, or a peaceful picnic with the family at one of several lakes and blue-ribbon streams a stone's throw away. History will come alive with a trip to the Sinks Canyon State Park. Bask in the breathtaking views of the Wind River Mountain Range where you will find hiking, biking, and climbing all woven into one area. Whether you're a beginner or an experienced outdoor enthusiast, the mountains will open up to you and provide a fun experience for all. Thermopolis Hot Springs is a short drive away. You will find a number of natural hot springs and water parks. The Dinosaur museum in Thermopolis is world renowned and the perfect place to take the kids to experience the paleontological world from 115 million years ago. Inside the hotel you will find our expert hospitality begins with an attentive staff.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Children Activities (Kid / Family Friendly)
Airport transportation
Parking
Wifi
Indoor pool
Heated pool
Restaurant
Breakfast available
Business Center with Internet Access
Conference facilities
Meeting rooms
Baggage storage
Newspaper
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Housekeeping
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Modern
141Reviews0Q+A23Room tips
Traveler rating
  • 50
  • 56
  • 22
  • 5
  • 8
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Popular mentions
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Most Recent
Edward S wrote a review Sep 2022
Billings, Montana63 contributions13 helpful votes
You got the impression that everyone enjoyed working there. The service was excellent in the restaurant, and the food was exceptional. Interaction with every employee throughout the week in the various departments was positive. We will be back.
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Date of stay: September 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Erica D wrote a review Sep 2022
Salt Lake City, Utah263 contributions123 helpful votes
While the lobby looks nice, our room was tired and smelled musty. Everything looked shabby and worn - including the mattress where I felt every coil. Check-in took a good 20 minutes and there was no explanation or apology for the delay. Overall, stay somewhere else in town for a more restful night.
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Date of stay: September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Tina Arellano, General Manager at Holiday Inn Riverton-Convention Center, an IHG Hotel
Responded 2 weeks ago
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn Riverton Convention Center. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Twarkman wrote a review Jul 2022
ABBOTSFORD B.C. CANADA115 contributions56 helpful votes
We spent a night here while were driving through in July of 2022. I have nothing bad to say about this place. The rooms were super clean and the bed were very comfortable. The young man working the front desk at check in was so helpful and kind. He was a wealth of information about local sites and places to hike. The Bar and restaurant had really good food. Free parking and we woke up feeling refreshed and ready for the next day. No breakfast is included with the room but they do have an indoor pool. This is a great place to stay of you are looking for the best value for your money.
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Date of stay: July 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Kahumpton wrote a review Feb 2022
Kahuku, Hawaii232 contributions53 helpful votes
Booked 3 rooms. In town for 1 night to attend a funeral. Front Desk guy was very nice and welcoming but didn’t tell us the rooms were on the opposite side and back of the hotel and there was a door right by our rooms. Not a big deal but I had 2 elderly folks with me that it would have helped. My room was clean but the other 2 said rooms were clean but didn’t have any soap or shampoo in room. Breakfast at that price should be included in my opinion. Also my room keys wouldn’t work so maintenance had to open my room. Didn’t really matter because I was in for the night and checked out in the morning. Would stay again.
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Date of stay: February 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from IHG Service, Owner at Holiday Inn Riverton-Convention Center, an IHG Hotel
Responded Mar 9, 2022
Hi Kahumpton, Thank you for taking the time to review your stay with us. We're committed to providing an exceptional experience. I'm sorry to hear about the challenges encountered due to the room allocation, the lack of soap or shampoo, and the issues with the room keys. I shared your review with our hotel management. I'm certain that all you've pointed out will be looked into, so we can better serve you in the future. We appreciate you as one of our valued guests. I hope you'll consider us again and we'll do our best to make your next stay better than the last! Stay safe, Jomar M. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Karen K wrote a review Dec 2021
Evergreen, Colorado3 contributions2 helpful votes
I had a gig in this part of Wyoming and I usually stay at the Hampton Inn however they were totally booked up. I was really pleased that I stayed at this Holiday Inn and some of the reviews were so very wrong!! The property was well maintained and super clean. The lobby was decorated for teh holidays and clean and bright. Coffee service was provided right off the lobby- The restaurant was availalbe. I used the exercise facility- TV working, towels clean and provided. I did not have time for the pool but it looked clean and inviting. If i had an extra hour I would have been in it! The inner courtyard was availalble for dogs and walking.... nice! I had a chat with security staff and we had a nice conversation about the re opening of things post pandemic. I dropped off keys at the front desk and asked about business rates for other trips up to Riverton. I will definitely be back.
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Date of stay: December 2021
Value
Location
Service
Trip type: Traveled on business
Room Tip: Have a dog? Ground floor... Want to sleep well? Come here-- no traffic noise ...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Larry U wrote a review Sep 2021
46 contributions11 helpful votes
Can’t do this and can’t do that. The can’t do hotel. Personal not so personal. Poorly trained and apparently the higher up hasn’t done there job. Would I recommend he’ll no! Have nothing more to say!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Date of stay: September 2021Trip type: Traveled on business
Room Tip: Avoid at all expense
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from IHG Service, Owner at Holiday Inn Riverton-Convention Center, an IHG Hotel
Responded Oct 8, 2021
Hi 711larryu, We welcome feedback from our valued guests like you. We aim to exemplify a worry-free environment by providing friendly and efficient services. I am sorry for the disappointment caused by the level of customer service you received. I will make sure to pass your comments to the Hotel Management for review. To discuss this further, I sent you a private message. We value your review. Until your next visit, we hope we can change your perspective of our hotel. Warm regards, Zel N. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
michelle s wrote a review Jul 2021
Aurora, Colorado7 contributions3 helpful votes
Was not told at check at check in that a room clean and clean towels would not be included without an appointment for a three day stay. Requested a scheduled cleaning and towel restock at 11:00 am on the second day, it never happened when we returned to room late on second night, never got a room clean during entire stay and had to walk a good ways twice to fetch my own towels at 165.00 per night; would not stay again also dogs are allowed to cry all night locked in rooms near sleeping guests.
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Date of stay: July 2021
Value
Cleanliness
Service
Room Tip: Close to lobby to get towels and coffee
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Tina Arellano, Owner at Holiday Inn Riverton-Convention Center, an IHG Hotel
Responded Jul 9, 2021
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn Riverton Convention Center. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at 3078568100 or hirgm@blairhotels.com. Sincerely, Tina Arellano General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jim S wrote a review Dec 2020
Bozeman, United States66 contributions34 helpful votes
Super nice lady got us checked in quickly and she made us feel welcome. Asked for and received a quiet room so that we could get a good nights sleep. We did! Slightly dated building and rooms but all was clean. I would not recommend the restaurant unless you have lots of time and enjoy cold food....
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Date of stay: December 2020
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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danny h wrote a review Sep 2020
Lewistown, Montana7 contributions
When we came back to our room in the evening, there had been no room service. The bed was not made. No clean towels. When I called the desk, they asked if I had requested room service. I told them I had never heard of having to request room service at a three star hotel. I was told I had to request room service because of Covid restrictions. I thought they might offer a free breakfast or some other compensation but no such luck. Otherwise the room was clean and comfortable.
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Date of stay: September 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from IHG Service, Owner at Holiday Inn Riverton-Convention Center, an IHG Hotel
Responded Oct 1, 2020
Hello 269dannyh, We genuinely appreciate your stay with us and for leaving your honest remarks. While I am happy to see you have regarded our rooms clean and comfortable, I'm sorry that there no room service and clean towels replenished. Many of our hotels are operating with a reduced workforce and services. This is in line with the guidelines enforced by the local and health authorities to ensure prevention. These changes are temporary, and we're in the hope that everything will be back to normal in the nearest future. I have shared your comments with the hotel management as a reference for the necessary improvements. We appreciate you partaking in our journey towards enhancement. I hope you give us another try to make your next stay the best that it can be! Many thanks, Dianne L. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pepper49 wrote a review Sep 2020
California63 contributions42 helpful votes
Dining area help pets guests dogs. Although she put on a glove, she did not wash her hands before serving food. No hand sanitizer near elevators. Strands of long dark hair in shower/on shower curtain. I have short, blond hair. Limited breakfast choices.
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Date of stay: September 2020
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from IHG Service, Owner at Holiday Inn Riverton-Convention Center, an IHG Hotel
Responded Sep 30, 2020
Hi Pepper49, Thank you for making us part of your visit and leaving us a review of your stay. Our goal is to ensure that our hotels are always clean, our services friendly, and everything always works. It is in my dismay to learn that we missed the mark this time. I am sorry that you felt that the upkeep and housekeeping services at our Holiday Inn Riverton- Convention Center property was not up to the standard. I assure you that this does not reflect the true nature of the hospitality services given by our brand and staff. Our team would like to assure you that your thoughts about our service lapses are heard and these were liaised accordingly with our local management. I am confident that our team will make the necessary changes and ensure that the best practices are in place. Until your next stop in the area, we look forward to hosting you again to prove that your unsatisfactory stay was an exception. Kind Regards, Alice P Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$153 - $190 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn riverton hotel riverton, riverton holiday inn
LOCATION
United StatesWyomingRiverton
NUMBER OF ROOMS
120
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Frequently Asked Questions about Holiday Inn Riverton-Convention Center, an IHG Hotel
Which popular attractions are close to Holiday Inn Riverton-Convention Center, an IHG Hotel?
Nearby attractions include Riverton Museum (0.5 miles).
What are some of the property amenities at Holiday Inn Riverton-Convention Center, an IHG Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Holiday Inn Riverton-Convention Center, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Holiday Inn Riverton-Convention Center, an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Riverton-Convention Center, an IHG Hotel?
Conveniently located restaurants include The Trailhead, Rusty Truck, and Smokehouse Burgers & Fries.
Are there opportunities to exercise at Holiday Inn Riverton-Convention Center, an IHG Hotel?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Does Holiday Inn Riverton-Convention Center, an IHG Hotel have airport transportation?
Yes, Holiday Inn Riverton-Convention Center, an IHG Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Holiday Inn Riverton-Convention Center, an IHG Hotel located near the city center?
Yes, it is 0.7 miles away from the center of Riverton.
Are any cleaning services offered at Holiday Inn Riverton-Convention Center, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Riverton-Convention Center, an IHG Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Is Holiday Inn Riverton-Convention Center, an IHG Hotel accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.