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Newcastle Lodge & Convention Center

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22918 US Highway 85, Newcastle, WY 82701-6901
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
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Agoda.com$119
Priceline$119
Hotels.com$119
Expedia.com$119
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Prices above are provided by partners for one room, with variable occupancy rules as provided by the property, and do not include all taxes and fees. Please see our partners for full details.
Traveler (14)
Room & Suite (11)
Dining (2)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Regular temperature checks for staff
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Updated 07/04/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Newcastle Lodge & Convention Center
Updated 07/04/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 3 Specialty lodging in Newcastle
Location
Cleanliness
Service
Value
Newcastle Lodge and Convention Center is a new 59 unit property. Offering standard rooms, kings, family and beautiful Jacuzzi suites. Conveniently located on Hwy 85, our warm friendly staff are waiting to welcome you! From the moment you enter our lobby, decorated in beautiful western decor, you will feel right at home! Each room features old time art work from the Anna Miller Museum. We are proud to give you a look back into our towns heritage and past. Choose from poolside rooms, heavenly beds, state of the art fitness center and a complimentary breakfast that will send you off with a smile. After you check in, try out Grazers Burgers and Beers, featuring 14 fresh never frozen homemade burgers, French fries and chips, 12 COLD beer on tap and an assortment of wines! Located right inside the Lodge!
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Baggage storage
Parking
Wifi
Bar / lounge
Restaurant
Banquet room
Meeting rooms
Non-smoking hotel
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Room service
Microwave
Refrigerator
Room types
Non-smoking rooms
Suites
Family rooms
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23Reviews1Q+A4Room tips

Reviews

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Popular mentions
Michele wrote a review Jul 2020
Independence, Missouri1 contribution
Front desk people are incredibly nosey. They charged my card without telling us. They claimed room damage so they charged an additional fee for that. Stated that there was blood on a sheet, and the maid supposedly took pictures. Something that could be washed out. We had 2 young children that may or may not have gotten blood or dirt on their sheets. If they did it would be very minimal! But called it room damage. We are frequent travelers and have never ever been charged a room damage fee. We will never go back and we will not reccomend our friends to use this hotel. Beware!
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Date of stay: July 2020Trip type: Traveled with family
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Response from Linda Ahlers, General Manager at Newcastle Lodge & Convention Center
Responded 6 days ago
During these incredibly difficult times our housekeeping staff works very hard to ensure the rooms are sanitized and inspected for first rate service. I will personally look into the situation.
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NoHillForA HighStepper wrote a review Mar 2020
20 contributions27 helpful votes
Upon getting to my room, I always check to make sure the linens are fresh. I noticed an odd dark spot showing through the sheet. So, I pulled the fitted sheet back to reveal a fresh, quarter-sized blood stain on the mattress pad. It had to have been there when the sheet was changed after the previous lodger. Also, my room smelled of body odor each afternoon upon arrival. After leaving the window open for several hours, it seemed to go away. Maybe I just got used to it? The soiled mattress pad was changed the next day, upon my request to the front desk. However, I should NOT have had to make that request. The smell came back every day by the time I returned to the room... I'm not sure my party will return to this hotel...
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Date of stay: March 2020Trip type: Traveled on business
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Response from Linda Ahlers, General Manager at Newcastle Lodge & Convention Center
Responded Mar 11, 2020
Thank you for bringing this to my attention. We strive to provide a clean welcoming environment for all of our guests in every room. I have addressed this with my staff to ensure our strict standards of cleaning are met. It is my hope you will give us a second chance with your next trip to Newcastle.
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M95 wrote a review Sep 2019
1 contribution1 helpful vote
I booked a hotel for tomorrow night on a Wednesday, in the middle of the week and I just received a snotty phone call from the front desk associate I'm assuming, stating that they were full and they were completely canceling my reservation at 6pm the day before I am supposed to be arriving. She ended the conversation with saying in a very rude, sarcastic manner "I sure hope you find somewhere else to stay"... For $116+ a night at your hotel in Newcastle wyoming, this short notice and the way they handled the phone call was a complete joke! I've stayed in this hotel before and it's a shame how the people working just represented a very nice hotel. Will not recommend doing business with them again.
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Date of stay: September 2019Trip type: Traveled with family
1 Helpful vote
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Response from Linda A, General Manager at Newcastle Lodge & Convention Center
Responded Sep 18, 2019
I would like to personally apology for my front desk person and thank you for bringing this to my attention. We have had some difficulties with the third party booking sites overbooking us. It is my hope that when in our area you will give us a second chance to provide you with great customer service. Please do not hesitate to call me direct to discuss further and to personally make your future arrangements. Linda/GM
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Rob V wrote a review Aug 2019
Colorado Springs14 contributions6 helpful votes
Room was spacious, very clean. Nicely decorated. Free breakfast was very nice. Staff was friendly. Pool and whirlpool were pleasant and appointed with plenty of towels. Fitness center is the largest and best equipped we have seen in our travels all over the world. Nice casual restaurant off the lobby. Great for tired travelers who don't want to go anywhere else once they get to their hotel. Spacious beautiful lobby.
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Date of stay: July 2019
Rooms
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Service
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Response from Linda A, General Manager at Newcastle Lodge & Convention Center
Responded Aug 10, 2019
The Staff and I want to thank you so much for taking the time to give us this wonderful review. It is our focus and goal to give the best possible stay to all our customers. We wish you a wonderful vacation and hope we have the opportunity to see you again!
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CHARLESofDAYTON wrote a review Aug 2019
Salina, Kansas160 contributions28 helpful votes
It's summer & the tourist are thick in Black Hills. Hotels are charging their "Summer Premium " rates here. But scenic miles west of Custer SD is this Gem of a place to stay. Yes, we got a deluxe king room. And it was superb. We spent night before in Rapid City in "Presidential Suite " that was twice the price & 1/3 as nice as our room at Newcastle Lodge. Other reviewers noted how large the rooms were. Our was largest we have stayed in during 30 years of travels - and one of nicest, cleanest & best equipped. If you were thinking of seeing Black Hills (ps - Mount Rushmore is CLOSED for all practical purposes) stay here & make the drive.
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Date of stay: August 2019Trip type: Traveled as a couple
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Response from Linda A, Manager at Newcastle Lodge & Convention Center
Responded Aug 3, 2019
All of us at the lodge want to sincerely thank you for this wonderful review. Customer service and a great value is our focus and goal. Thank you!
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PRICE RANGE
$96 - $155 (Based on Average Rates for a Standard Room)
LOCATION
United StatesWyomingNewcastle
NUMBER OF ROOMS
59
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Frequently Asked Questions about Newcastle Lodge & Convention Center
Which popular attractions are close to Newcastle Lodge & Convention Center?
Nearby attractions include Anna Miller Museum (0.4 miles) and Dogie Theatre (1.1 miles).
What are some of the property amenities at Newcastle Lodge & Convention Center?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Newcastle Lodge & Convention Center?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Newcastle Lodge & Convention Center?
Yes, free parking is available to guests.
What are some restaurants close to Newcastle Lodge & Convention Center?
Conveniently located restaurants include Donna's Main Street Diner, Isabella's, and Wayback Burgers.
Are there opportunities to exercise at Newcastle Lodge & Convention Center?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Newcastle Lodge & Convention Center?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Newcastle Lodge & Convention Center?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Newcastle Lodge & Convention Center offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Is Newcastle Lodge & Convention Center accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.