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Fountain Inn

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Fountain Inn
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32 Reviews from our TripAdvisor Community

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Showing 32: English reviews
Colorado Springs, Colorado
Level Contributor
23 reviews
2 of 5 stars Reviewed 4 days ago NEW

Pro's * plenty of hot water * clean room * dorm fridge/sm. microwave/4 cup coffee maker/hair dryer * military discount * plentiful coffee in lobby * well-maintained pool Con's * price * maintenance of grounds * fridge noisey * no continental breakfast * 2 spiders in bed * evening check-in clerk (poor attitude, unfriendly) * poor wi-fi If my wife,... More 

Thank Rodger M
Fountain I, Front Office Manager at Fountain Inn, responded to this review

I apologize for your check in experience with us, I see that your reservation was made though a travel agency, if you plan to stay with us again call us direct and we can save you some money on the rate. I deeply apologize for the attitude of the clerk that checked you in, we pride ourselves on customer service... More 

A TripAdvisor Member
2 of 5 stars Reviewed June 17, 2016 via mobile

Expensive for a run down place, room needed to be aired out before we could stay in it, so we went swimming, no pool towels. Lots of loud renovation. If you had to stay one night just for sleep it's ok, but pricey. Does have microwave fridge and coffee and comfy pillows. Room was somewhat clean but outdated

Thank A TripAdvisor Member
Fountain I, Manager at Fountain Inn, responded to this review

We are sorry you felt that way, we are working on making many improvements to the facility. Thank you for informing us about the lack of pool towels by the pool, we will work to remedy this immediately. Please let us know if you have any additional comments, at info@fountaininnwy.com! More 

Travelers are raving about these Newcastle hotels

Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 7, 2016 via mobile

Wasn't sure when I pulled up to the hotel. Appeared as though the place was on the decline. Actually being renovated. Our room was up-to-date, clean and comfortable. The restaurant was the same way and the meal was good. Would stay here again.

Thank Even S
Fountain I, General Manager at Fountain Inn, responded to this review

Thank you for choosing us, Even! We have a lot of big changes coming up so if you are ever back in the area please stop back by and see what else has been updated. More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 5, 2016

Good location for visiting the Black Hills. They start about five miles north on US85, but you are not paying a premium for actually sleeping there. A deck has been added to bar. It is also pet-friendly. The front desk is open 24 hours, so late check-in is not a problem.

Thank Timothy C
Fountain I, General Manager at Fountain Inn, responded to this review

We are happy you decided to stay with us Timothy! We hope you will choose us if you are ever in the area again! More 

Beverly Hills, California
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed April 22, 2016

Found this place on TA, it's okay if you don't expect much from a place to sleep. Pam at the front desk is very friendly and willing to assist. Room is all right, mini fridge, microwave, tv and there was a double sink! That was a nice feature. Bathroom does have hand holds for ADA, but the door cannot possibly... More 

Thank Jane A
Fountain I, General Manager at Fountain Inn, responded to this review

Jane, we have made many improvements to our property including and update of our WIFI infrastructure as well as ADA compliance on some of our rooms. If you ever visit again we hope you will please choose us and allow us to show you how we have improved. More 

Evanston, Wyoming
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed January 9, 2016

This is a clean, comfortable place to stay, right off the freeway and easy to find. Located close to downtown and easily accessed. It is a motel setting where you can park near your front door. There is a restaurant upstairs that is open until 9PM, which was great as we arrived after 7PM hungry! The staff are friendly, the... More 

Thank rscherck
Las Vegas, Nevada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 28, 2015 via mobile

The Fountian Inn Newcastle WY Has best bartendress in town Shellie always friendly to all those bikers , oil rig workers , and us bone- diggers that come in town Restaurant closes early but pizza can be had at the bar Attached to the inn so if hammered all you got to do it stagger off to your room

Thank Ronald R
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed October 1, 2015 via mobile

I went to lunch here with a friend. We were the only ones in the restaurant on a Friday. Maybe because the waitstaff was indifferent, bordering on rude. Our orders were both prepared incorrectly, nearly inedible, and our complaints , when we were able to track down a waitress, were met with silence. She didn't offer to fix the order,... More 

Thank AQT66
Fountain I, Front Office Manager at Fountain Inn, responded to this review

We apologize for your poor experience in the Restaurant, this review has been passed on to restaurant management as they are separate from us. More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed September 22, 2015

This location is nothing but a tax write off for the folks from ? India.... The housekeeping & front desk staff are excellent. That's it. everything else - soup to nuts is big Thumb down. The staff try so hard in the two areas mentioned. All others N/A. The grounds and outside upkeep would make you run away. The water... More 

Thank SdWearyTraveler
Des Moines, United States
Level Contributor
52 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed September 11, 2015

The outside entry is convenient to unload and load luggage. The room was clean and the bed comfortable. Unfortunately they do not offer a complimentary breakfast. A little extra maintenance would do wonders for the place. If we are in the area, would probably stay there again.

Thank Carole M
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question


  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Free Parking
Official Description (provided by the hotel)
Smoking and Non-Smoking rooms. King Beds & 2 Queen Bed rooms. Military, Corporate and AARP discounts. Full service Restaurant and Lounge. Outdoor Pool. Rstaurant is being remodeled, as well as out pond on the grounds. Centrally located for Mount Rushmore, Crazy Horse momument, Devil's Tower and the Black Hills. ... more   less 

Additional Information about Fountain Inn

Address: 2 Fountain Plaza, Newcastle, WY 82701
Location: United States > Wyoming > Newcastle
Price Range: $101 - $119 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Fountain Inn 2*
Number of rooms: 60
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