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The Lodge at Jackson Hole

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Traveler (648)
360
Panoramas (7)
Room & Suite (358)

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About

#3 of 6 resorts in Jackson
Location
4.3
Cleanliness
4.6
Service
4.3
Value
4.0
Come experience the area's most luxurious accommodations offering generous amenities, stylish rustic decor and unsurpassed comfort. Each Premier Guestroom beckons guests to unwind with presidential double pillow top mattresses dressed with plush linens and accents and a spacious sitting area outfitted with a queen sleeper sofa. The spacious bathroom features granite countertops, double vanity and Molton Brown bath products. After a day of outdoor adventure in Jackson Hole, we invite you to relax and experience the best in technology with a 50" LCD LED television, alarm clock and a large desk with a built-in electronic hub, ideal for recreational and business travelers alike. Hotel amenities include a cozy fireside lobby lounge serving innovative cocktails and a bistro menu, a newly designed indoor/outdoor pool, hot tub and sauna, and a state-of-the art fitness center. The Lodge offers a gourmet hot, buffet breakfast to guests each morning. Make use of the courtesy car (upon availability 7:30 am-10:30 pm) or the free local town shuttle that makes regular stops out front for quick trips into town. Dining and shopping galore are located nearby. The Lodge at Jackson Hole is centrally located near Grand Teton & Yellowstone National Parks, Jackson Hole Mountain Resort and the great Snake River. Nearby recreational activities include fishing, whitewater rafting, hunting, sightseeing, hiking, biking, skiing, snowmobiling and horseback riding. Relax in luxurious accommodations after an exciting day of exploring beautiful Jackson at the Lodge at Jackson Hole!
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Property amenities
Parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Skiing
Free shuttle or taxi services
Business Center with Internet Access
Hot tub
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Fence around pool
Restaurant
Breakfast available
Breakfast buffet
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Spa
Convenience store
Non-smoking hotel
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Room service
Safe
Microwave
Refrigerator
Flatscreen TV
Hair dryer
Iron
Wake-up service / alarm clock
Show more
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Family Resort
Languages Spoken
English, Spanish
Traveler Insights
This summary was created by AI, based on 87 recent English reviews.
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The Lodge at Jackson Hole, often praised for its charming, cozy atmosphere and rustic decor, provides spacious rooms that earn mixed reviews for cleanliness and decor. Its favorable location near downtown, parks, and the airport, along with a free shuttle service, are highly appreciated by guests. While cleanliness is generally praised, some travelers raised concerns over the dining staff's hygiene. The hotel's value is contested due to hidden fees and high prices. Amenities such as a pool, hot tubs, and fireplace are well-received, but some had minor issues. The service, particularly shuttle service and front desk assistance, typically receive positive feedback, although some guests report unprofessional behavior.
Location
Convenient
Atmosphere
Rustic
Rooms
Spacious
Value
Overpriced
Cleanliness
Clean
Service
Inconsistent
Amenities
Abundant
Location
Convenient
Most travelers find the hotel's location favorable, often highlighting its proximity to downtown, various parks, and the airport. Many also appreciate the free shuttle service offered to downtown.
  • Michael G
    Michael G
    Aug 2023 4 contributions
    ...The location overall was good and the hotel van provided timely and pleasant service...
  • kkoch309558
    kkoch309558
    Aug 2023 1 contribution
    ...Room was big, bed was comfortable and it was in a great location...
  • Ray and Suzy H
    Ray and Suzy H
    Jul 2023 3 contributions
    ...I liked the location, and also, not necessary but an added bonus, the hotel was just charming with all the bear carvings around the hotel...
  • ladler622904
    ladler622904
    Jul 2023 1 contribution
    ...Overall, the location is great, located close to downtown Jackson, the airport, and Grand Teton NP...
  • suedrel
    suedrel
    Jun 2023 69 contributions
    The Lodge is in a prime location, approximately one mile from the main shops and restaurants of Jackson Hole...
  • lbuchanan3
    lbuchanan3
    May 2023 4 contributions
    ...Location is perfect away from the crowded downtown but offers a shuttle that will take you there...
  • Norcal_7
    Norcal_7
    May 2023 9 contributions
    ...Great breakfast and convenient location to drive into town...
  • c1jn7kg1tw
    c1jn7kg1tw
    May 2023 1 contribution
    Beautiful lodge, great location, wonderful breakfast...
  • dalenibbe1971
    dalenibbe1971
    Apr 2023 1 contribution
    ...It's in the perfect location, spotless and clean rooms and lodge, and the staff are all so kind and generous!...
  • Ethan M
    Ethan M
    Mar 2023 2 contributions
    Its central location in town made it easy to get around...
  • 300Travel2
    300Travel2
    Mar 2023 1 contribution
    Great location to Teton and Yellowstone NP...
  • Jason E
    Jason E
    Mar 2023 27 contributions
    ...Super convenient location and plenty of free parking...
  • josephratkin
    josephratkin
    Jan 2023 1 contribution
    ...The location was central to the resort and to town...
  • 257dougc
    257dougc
    Oct 2022 1 contribution
    ...Location is not idea to downtown but the shuttle driver was very accommodating and pleasant...
  • joshandanna
    joshandanna
    Oct 2022 1 contribution
    Great place as far as location...
  • Sherri S
    Sherri S
    Oct 2022 9 contributions
    ...Easy to find and convenient location...
  • 60763Lovetotravel
    60763Lovetotravel
    Sep 2022 36 contributions
    ...Front desk staff could be a little friendlier, however, the lodge is in the perfect location!...
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Atmosphere
Rustic
Travelers appreciate the spacious rooms and the rustic decor that includes wooden bear figures and fireplaces, creating a charming and cozy atmosphere.
  • jordanliz01
    jordanliz01
    Aug 2023 1 contribution
    ...The property felt older, but was comfortable and has spacious rooms...
  • Ray and Suzy H
    Ray and Suzy H
    Jul 2023 3 contributions
    ...I liked the location, and also, not necessary but an added bonus, the hotel was just charming with all the bear carvings around the hotel...
  • Cat B
    Cat B
    Jul 2023 14 contributions
    We stayed here the first time 6 years ago and we were enchanted with the interior decor and the bears outside...
  • gemflanagan
    gemflanagan
    Jul 2023 150 contributions
    ...The decor is very suited to the Wild West area...
  • msoves687878
    msoves687878
    Jul 2023 1 contribution
    ...I did not mind the rustic decor, but it needed to be better maintained and appointed...
  • uray50
    uray50
    Jun 2023 55 contributions
    ...The kids got a kick out of the wooden bear figures scattered throughout the property... The next night , we walked to The Whistling Grizzly for a fantastic Father's day dinner...
  • cheerfultraveler41
    cheerfultraveler41
    Jun 2023 162 contributions
    ...We enjoyed the fireplace in the room and liked that the room was so big...
  • Natalie N
    Natalie N
    Jun 2023 4 contributions
    ...My family also loved all the cute bear decor throughout the hotel!...
  • Lisa A
    Lisa A
    Apr 2023 1 contribution
    This hotel is exactly what you would expect from a hotel named "The Lodge" Simply perfect decor, locaton and service!...
  • 135srm
    135srm
    Mar 2023 1 contribution
    ...Top notch linens and furnishings...
  • kimberly c
    kimberly c
    Feb 2023 34 contributions
    ...Our room was large with a small couch and fireplace... The fireplace was nice when you came in from a day in the cold or from the outside hot tub...
  • Karen L
    Karen L
    Jan 2023 38 contributions
    We only stayed one night but this lodge is very nice, clean and beautiful. Big beautiful logs inside and outside... Clean rooms with big comfortable beds...
  • Pioneer325582
    Pioneer325582
    Jan 2023 1 contribution
    ...Nice rooms, Nice swimming pool...
  • fpou6clbrd
    fpou6clbrd
    Dec 2022 1 contribution
    Rustic style hotel centrally located...
  • RichardGMaryland
    RichardGMaryland
    Oct 2022 16 contributions
    ...Whimsical bears and racoon added to the ambience of the lodge...
  • feliciakk
    feliciakk
    Oct 2022 1 contribution
    Pros: The Lodge at Jackson Hole is conveniently located, our room was spacious, and the hotel is nicely decorated with historical photos of the area...
  • LDHK
    LDHK
    Oct 2022 55 contributions
    ...Starbucks coffee pods in the room... Very fun touch, especially for children...
  • Teresa L
    Teresa L
    Oct 2022 1 contribution
    ...They provided great services, the staff knew the area well and what was nearby, the room was clean, and a there was an overall good atmosphere...
  • Larissa L
    Larissa L
    Sep 2022 23 contributions
    The fireplace in our room was nice to have after a chilly night sky star viewing. The hotel has the right mix of elegance and fun wood carved wildlife statues scattered throughout the hotel...
  • mng1987
    mng1987
    Sep 2022 46 contributions
    ...Don’t fall for the pictures as the rooms are small, the decor so outdated and dirty...
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Rooms
Spacious
There are mixed reviews on the rooms, with some travelers praising their spaciousness, comfort, and cleanliness, while others criticize their cleanliness, dated decor, and unexpected issues such as noise or broken amenities.
  • kkenda592777
    kkenda592777
    Sep 2023 1 contribution
    ...Our premium room with view had a view of the giant pickup truck parked in front of the window as well as two spotlights at the bottom...
  • bsusan366022
    bsusan366022
    Aug 2023 1 contribution
    ...However we had to move rooms as the pullout was broken and the lobby was much smaller than I anticipated...
  • jordanliz01
    jordanliz01
    Aug 2023 1 contribution
    ...The property felt older, but was comfortable and has spacious rooms...
  • Cat B
    Cat B
    Jul 2023 14 contributions
    ...We were placed in a handicap access room (not requested) and the bathroom door kept swinging open...
  • suedrel
    suedrel
    Jun 2023 69 contributions
    ...The room was spacious and had all the amenities you'd expect, including a small refrigerator and microwave, and a good-sized bathroom. The room rate was high, however not unusual for the area during peak summer season... I'd recommend this hotel for anyone wanting to be close to downtown Jackson, but not too far from the airport and national parks...
  • cheerfultraveler41
    cheerfultraveler41
    Jun 2023 162 contributions
    ...The pull out bed was clean, bathroom too... Jackson is a very expensive town, and we felt this hotel was a good value... We enjoyed the fireplace in the room and liked that the room was so big...
  • uray50
    uray50
    Jun 2023 55 contributions
    ...2nd floor, 2 rooms next to each other, overlooking laundry, no issues, no early am noise. The rooms were large and the beds were comfortable... We stayed here 25 years ago when it was an upscale Best Western and had a great time...
  • jditat426550
    jditat426550
    May 2023 1 contribution
    ...Another guests left behind bikini was on our bed when we arrived, other people’s hair all over the room and quite a bit of mold in shower stall with no proper ventilation...
  • 12Lori345
    12Lori345
    Mar 2023 1 contribution
    ...Bonus that each room had a microwave and refrigerator...
  • 6xtvlkyksl
    6xtvlkyksl
    Feb 2023 1 contribution
    The Lodge at Jackson Hole was excellent... The room was spacious and equipped with a microwave and refrigerator which was such a bonus...
  • Jacqueline K
    Jacqueline K
    Jan 2023 17 contributions
    ...The trouble started on the third night of my stay. A couple checked into the room next door at 10:15 pm and I could hear their every word, plus drawers slamming open and closed... The rooms are satisfactory (with exception of super loud heater), breakfast was generous and staff was courteous but this is no high end ski lodge...
  • James M
    James M
    Dec 2022 1 contribution
    ...Room was clean but had issues getting maid service despite specifically asking for it one day... They also fleeced us an extra $27 a day for "hotel service fee" because I reserved through a booking agency, which was obviously not mentioned when reserving the room...
  • fpou6clbrd
    fpou6clbrd
    Dec 2022 1 contribution
    Rustic style hotel centrally located. The rooms are big with plenty of space... The bathroom is also roomy and nicely upgraded with lots of towels...
  • Amanda S
    Amanda S
    Dec 2022 1 contribution
    ...Rooms were very nice/clean Free shuttle provided for those with no vehicle...
  • bvhxrddn8h
    bvhxrddn8h
    Oct 2022 1 contribution
    ...Room bedding was not comfortable and seems to have bugs. Room had no working phone line, I had to go to the front desk to request stuff...
  • LDHK
    LDHK
    Oct 2022 55 contributions
    ...We booked directly online and received clear emails back that our reservations were solid... Starbucks coffee pods in the room...
  • Teresa L
    Teresa L
    Oct 2022 1 contribution
    ...They provided great services, the staff knew the area well and what was nearby, the room was clean, and a there was an overall good atmosphere...
  • mng1987
    mng1987
    Sep 2022 46 contributions
    ...Shabby, uncared for, booked and paid in advance, holes in SHEETS, staff “checked out” - no pun intended, and these are expensive rooms. The headboards are scratched, the carpet well worn, feels like it needs a good cleaning inside and out... Don’t fall for the pictures as the rooms are small, the decor so outdated and dirty...
  • OnAir620445
    OnAir620445
    Sep 2022 1 contribution
    ...We were put in a very dark and dreary room on the second floor that overlooked the outside smoking area for their laundry employees and had a lot of trash too...
  • alyse1993
    alyse1993
    Sep 2022 1 contribution
    ...Room was comfortable, and the bathroom was easy to use and comfortable as well...
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Value
Overpriced
Many travelers express dissatisfaction with the hotel's value, citing hidden fees, high prices, and poor service despite the cost.
  • kkenda592777
    kkenda592777
    Sep 2023 1 contribution
    ...Our premium room with view had a view of the giant pickup truck parked in front of the window as well as two spotlights at the bottom. Never had such a bad experience for the price we paid before and such uncaring front desk staff...
  • llsmith54
    llsmith54
    Sep 2023 1 contribution
    ...Pretty expensive, so the overall value could be questioned...
  • bsusan366022
    bsusan366022
    Aug 2023 1 contribution
    The lodge looked beautiful on line and was advertised as a resort thus the “resort” fee.... Nothing can be special ordered, no loose fruits like bananas or apples, ran out of regular silverware .. not worth the extra money at all... Jackson Hole is an expensive area so I understand the pricing but don’t advertise as a resort this is the furthest thing from it ...
  • bwoita341866
    bwoita341866
    Aug 2023 1 contribution
    Booked a two night stay at The Lodge... Kind of expected a better experience for the cost of this stay...
  • peytonding
    peytonding
    Jul 2023 1 contribution
    ...Reluctant to give additional coffee pods... For $500 dollars a night hotel, there are some hotels even prepared to go bags breakfast to earn my stay!!!...
  • Bart A
    Bart A
    Jul 2023 30 contributions
    ...The breakfast is a zoo, just like you'd expect from a lower-tier hotel chain. If you're looking for a resort lodge, this is not the place...
  • Ray and Suzy H
    Ray and Suzy H
    Jul 2023 3 contributions
    I found this hotel doing a Google search as I was planning a vacation for my family...
  • Cat B
    Cat B
    Jul 2023 14 contributions
    ...I think this is the best deal for your buck in Jackson...
  • jamesadambradley
    jamesadambradley
    Jun 2023 1 contribution
    ...Overall, dissatisfied with the experience and when we come back to Jackson Hole, we’ll be staying at another hotel...
  • Guitarzan31
    Guitarzan31
    Jun 2023 12 contributions
    ...Offered nice military discount but still extremely expensive...
  • lauraP617QI
    lauraP617QI
    Jun 2023 5 contributions
    Room and pool facility was nice but overall disappointing experience at this hotel...
  • uray50
    uray50
    Jun 2023 55 contributions
    ...The bathroom is decent size, no issues...
  • jditat426550
    jditat426550
    May 2023 1 contribution
    ...No discount or heads up regarding the construction zone we were staying in...
  • Victoria P
    Victoria P
    Mar 2023 1 contribution
    ...They let me know that we would still be charged for the entire stay...
  • 135srm
    135srm
    Mar 2023 1 contribution
    Excellent value, I feel satisfied with what I paid for...
  • marcus460
    marcus460
    Jan 2023 1 contribution
    ...If your expectations are high for the money you will be let down...
  • James M
    James M
    Dec 2022 1 contribution
    ...They also fleeced us an extra $27 a day for "hotel service fee" because I reserved through a booking agency, which was obviously not mentioned when reserving the room...
  • feliciakk
    feliciakk
    Oct 2022 1 contribution
    ...(There is a communal hot tub, but I'm not a fan of them.)... One "Beware" -- we booked our stay through Expedia, but were assessed a charged of $27 per day facility fee... I don't know if that's Expedia's fault, or The Lodge's, but it was unwelcome...
  • bvhxrddn8h
    bvhxrddn8h
    Oct 2022 1 contribution
    It used to be nice place to stay, but no more...
  • mng1987
    mng1987
    Sep 2022 46 contributions
    ...Shabby, uncared for, booked and paid in advance, holes in SHEETS, staff “checked out” - no pun intended, and these are expensive rooms... Talk about having a bad feeling… I was terribly disappointed... Don’t fall for the pictures as the rooms are small, the decor so outdated and dirty...
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Cleanliness
Clean
Overall, travelers appreciate the cleanliness of the rooms and common areas, though there were some concerns about the hygiene practices of the dining staff.
  • kkoch309558
    kkoch309558
    Aug 2023 1 contribution
    ...You can tell the quality of a hotel by the toliet paper they give you and they use great toliet paper!...
  • Steve B
    Steve B
    Aug 2023 26 contributions
    ...The free breakfast buffet was consistent, tasty, and well maintained...
  • HuskerMama7
    HuskerMama7
    Jun 2023 31 contributions
    ...Love the touch of pump hand soap instead of gross bars. Large shower and spacious room...
  • 44cm0td90b
    44cm0td90b
    May 2023 1 contribution
    Clean, comfortable and quiet hotel... We were very pleased with our check in process and the environment of the hotel...
  • dalenibbe1971
    dalenibbe1971
    Apr 2023 1 contribution
    ...It's in the perfect location, spotless and clean rooms and lodge, and the staff are all so kind and generous!...
  • klnunley
    klnunley
    Mar 2023 1 contribution
    ...The pool was so cool, clean, always stocked with towels...
  • Ethan M
    Ethan M
    Mar 2023 2 contributions
    ...The facility was clean and the breakfast buffet was great...
  • 300Travel2
    300Travel2
    Mar 2023 1 contribution
    ...Rooms were exceptionally clean with comfortable beds...
  • marcus460
    marcus460
    Jan 2023 1 contribution
    ...The server was wearing gloves going from the garbage/busing tables then picked up a heap of bacon with her hands and put it into the buffet serving warmers. After this she wiped her hands with gloves on using the bussing rag... No orange juice available at breakfast...
  • Karen L
    Karen L
    Jan 2023 38 contributions
    We only stayed one night but this lodge is very nice, clean and beautiful... Clean rooms with big comfortable beds... Big walk-in shower with a rain shower head...
  • kymalt
    kymalt
    Jan 2023 1 contribution
    ...Cleaning staff was excellent and very nice...
  • Sweetsher50
    Sweetsher50
    Jan 2023 6 contributions
    Clean, great breakfast, awesome staff would stay again...
  • Amanda S
    Amanda S
    Dec 2022 1 contribution
    ...Rooms were very nice/clean Free shuttle provided for those with no vehicle. Cons: Breakfast was the same everyday (eggs, bacon, sausage, potatoes)(French toast/gravy biscuits one morning) ***Cleaning staff used gloves to wipe dirty tables, take dirty dishes/food, and then used same gloves to go touch all the new food that was placed out...
  • James M
    James M
    Dec 2022 1 contribution
    ...Room was clean but had issues getting maid service despite specifically asking for it one day...
  • LocalsAtPlay2
    LocalsAtPlay2
    Dec 2022 1 contribution
    Hotel was very nice and well maintained...
  • feliciakk
    feliciakk
    Oct 2022 1 contribution
    ...The bathroom seemed to be newly redone with a large shower including a rain shower... Housekeeping is offered only three days a week... We had a lot of hiking and camera equipment in our room, and didn't feel like securing it every day, so we left the "do not disturb" sign on the door anyway, but other areas of the hotel could have used a good cleaning... I rate the hotel as "very good" on cleanliness because our room was fine, but the cleaning of the public areas of the hotel couldn't seem to keep up with the daily use...
  • LDHK
    LDHK
    Oct 2022 55 contributions
    ...The bathroom was huge with a grand shower, two shower heads!... The pool and hot tubs were clean and warm for the cool weather... There is a laundry area and small snack shop...
  • Teresa L
    Teresa L
    Oct 2022 1 contribution
    ...They provided great services, the staff knew the area well and what was nearby, the room was clean, and a there was an overall good atmosphere...
  • Denise A
    Denise A
    Oct 2022 6 contributions
    ...It looks adorable and has spacious comfortable rooms... The driver was friendly and polite and the van was clean...
  • 60763Lovetotravel
    60763Lovetotravel
    Sep 2022 36 contributions
    ...The lodge was clean, comfortable and offered a great breakfast every day. The guest laundry facilities were a game changer...
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Service
Inconsistent
The service at the hotel generally received positive feedback, with praise for the shuttle service, front desk assistance, and breakfast. However, some guests reported unprofessional behavior and neglectful cleaning practices.
  • jordanliz01
    jordanliz01
    Aug 2023 1 contribution
    The lodge proximity to downtown Jackson square was a few miles, but shuttle service made it easy to get around. Utilize the local transportation if you don’t get a car to rent...
  • peytonding
    peytonding
    Jul 2023 1 contribution
    ...Reluctant to give additional coffee pods. Staff refused me a bagel at 6:00 am for me as my tour starts and their breakfast opens at 7:00... For $500 dollars a night hotel, there are some hotels even prepared to go bags breakfast to earn my stay!!!...
  • gemflanagan
    gemflanagan
    Jul 2023 150 contributions
    ...The free shuttle to downtown was a lovely addition and we used it both evenings that we were there... It is a buffet breakfast and the food needs to be refilled more often...
  • ladler622904
    ladler622904
    Jul 2023 1 contribution
    Our family of four had a wonderful stay at The Lodge at Jackson Hole... Our plans changed, and we were able to get an early check-in on fairly short notice... The complimentary breakfast was delicious (which is not always true at hotels)...
  • pfulto882953
    pfulto882953
    Jun 2023 1 contribution
    ...The free shuttle is an added benefit adding ease to the exploration of the downtown area...
  • suedrel
    suedrel
    Jun 2023 69 contributions
    ...A buffet breakfast was included, and there is an indoor/outdoor pool for people traveling with families...
  • Ethan M
    Ethan M
    Mar 2023 2 contributions
    ...The facility was clean and the breakfast buffet was great. We had an event at the Convention center across the street so it was very easy to get back and forth between the hotel and the event...
  • 12Lori345
    12Lori345
    Mar 2023 1 contribution
    ...We started each day with a plentiful hot breakfast Buffett and ended the day in the hot tub and pool... Bonus that each room had a microwave and refrigerator... Some nights we dined out and others we ordered delivery to eat poolside... On our snowmobiling adventure day we ordered boxed lunches from the hotel that were excellent...
  • kimberly c
    kimberly c
    Feb 2023 34 contributions
    Excellent service the entire trip... Breakfast was included with your stay and what a spread... Although the hotel is not within walking distance to town, at least in the winter time, the hotel provided a shuttle to town and all of the drivers were prompt and courteous...
  • marcus460
    marcus460
    Jan 2023 1 contribution
    ...No front desk person at arrival, had to track down... The staff at the breakfast had very poor standards... The server was wearing gloves going from the garbage/busing tables then picked up a heap of bacon with her hands and put it into the buffet serving warmers... After this she wiped her hands with gloves on using the bussing rag... No orange juice available at breakfast...
  • Sweetsher50
    Sweetsher50
    Jan 2023 6 contributions
    Clean, great breakfast, awesome staff would stay again... The tour co recommended the lodge and it was so nice to have a fireplace in room to warm up after cold 3 days...
  • Bill
    Bill
    Jan 2023 1 contribution
    ...The Lodge is a really nice place to stay!... And then there is the shuttle and the Start bus system (free within the city limits)... Finally, I was blown away by the variety of excursions you can take part in and the hotel staff was able to book several of these for us!... I do wish that the hotel shuttle rant to and from the airport (like some of there other hotels doo)...
  • Jacqueline K
    Jacqueline K
    Jan 2023 17 contributions
    ...At least the front desk attendant got them to quiet down... A woman went to the front desk to report my fall and nary a word from the management... The rooms are satisfactory (with exception of super loud heater), breakfast was generous and staff was courteous but this is no high end ski lodge...
  • josephratkin
    josephratkin
    Jan 2023 1 contribution
    ...The free breakfast and heated pool / hot tub were exactly what we needed after a day on the slopes. The room had a mini fridge, which was nice...
  • Amanda S
    Amanda S
    Dec 2022 1 contribution
    ...Pros: Friendly and helpful staff at the front desk Easy access to the square and Snow King for skiing/snowboarding... Rooms were very nice/clean Free shuttle provided for those with no vehicle... Cons: Breakfast was the same everyday (eggs, bacon, sausage, potatoes)(French toast/gravy biscuits one morning) ***Cleaning staff used gloves to wipe dirty tables, take dirty dishes/food, and then used same gloves to go touch all the new food that was placed out... *** Also wore same gloves to stock coffee bar opening up boxes and then going and touching food...
  • James M
    James M
    Dec 2022 1 contribution
    Front desk staff were not the least bit welcoming or helpful. Shuttle service, breakfast and hot tub/pool facilities were great... Room was clean but had issues getting maid service despite specifically asking for it one day... They also fleeced us an extra $27 a day for "hotel service fee" because I reserved through a booking agency, which was obviously not mentioned when reserving the room...
  • LDHK
    LDHK
    Oct 2022 55 contributions
    ...The Lodge was service oriented from our first experience. We booked directly online and received clear emails back that our reservations were solid... We used The Lodge to pre book two adventures; Ecotours Grant Teton Full Day and Wyoming Stargazing... they handled our adventure requests and arrangements meticulously... Check in was seamless, professional and fast... The bathroom was huge with a grand shower, two shower heads!... Mini fridge, microwave and Keurig... Starbucks coffee pods in the room... The pool and hot tubs were clean and warm for the cool weather... The bartender made good cocktails... Two types of scrambled eggs (plain and with veggies or ham), potatoes, sausage and bacon every morning... They alternated biscuits with gravy and pancakes... There is a bagel / bread station with toppings, cereal, yogurt parfaits, fruit and Starbucks coffee and teas... the adventure tours that The Lodge will arrange pick you up and drop-off in the lobby...
  • Sherri S
    Sherri S
    Oct 2022 9 contributions
    Such a beary nice place to stay while in Jackson... Free parking was easy and convenient... Complimentary full breakfast buffet was plentiful, hot and freshly made... Response for Special requests was really prompt... Easy to find and convenient location... Hotel offers a complimentary shuttle... Shuttle driver Zickki was particularly helpful... We called him for a pick up minutes after he dropped us of for dinner because the restaurant was closed for a private party... He came right back, and then called a friend to get us a table at another restaurant...
  • alyse1993
    alyse1993
    Sep 2022 1 contribution
    ...Room was comfortable, and the bathroom was easy to use and comfortable as well... Provided breakfast was tasty w/ great options... The front desk team varied, they were all helpful, but not all terribly warm or inviting...
  • OnAir620445
    OnAir620445
    Sep 2022 1 contribution
    ...First we patiently waited a long time at the front desk while the clerk helped the man ahead of us and answered all his questions. When we stepped up to the counter she was very rude and short with us... Then we went down the first morning to their "free" breakfast... About 8am we were told they would not be making anymore biscuits and there were still 2 hrs left to go on the breakfast buffet...
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Amenities
Abundant
Guests appreciate the hotel's various amenities, including a pool, hot tubs, fireplace, breakfast, shuttle service, and convenient location. Some guests had minor issues with certain amenities.
  • kkenda592777
    kkenda592777
    Sep 2023 1 contribution
    ...Our premium room with view had a view of the giant pickup truck parked in front of the window as well as two spotlights at the bottom...
  • peytonding
    peytonding
    Jul 2023 1 contribution
    ...Reluctant to give additional coffee pods... For $500 dollars a night hotel, there are some hotels even prepared to go bags breakfast to earn my stay!!!...
  • Bart A
    Bart A
    Jul 2023 30 contributions
    ...The pool area is nice, but the hot tubs fill up quickly with children, so it's hard to relax if you're an adult. The breakfast is a zoo, just like you'd expect from a lower-tier hotel chain...
  • stevemc2023
    stevemc2023
    Jul 2023 1 contribution
    ...The accommodations are equivalent to a Hoiiday Inn or Hampton with the basic scrambled eggs hotel breakfast. They closed the spa prior to our arrival without notification... You would never know you were in a resort area...
  • gemflanagan
    gemflanagan
    Jul 2023 150 contributions
    This is a lovely hotel situated one mile from the centre of downtown Jackson... The free shuttle to downtown was a lovely addition and we used it both evenings that we were there... It is a buffet breakfast and the food needs to be refilled more often...
  • ladler622904
    ladler622904
    Jul 2023 1 contribution
    Our family of four had a wonderful stay at The Lodge at Jackson Hole... The complimentary breakfast was delicious (which is not always true at hotels)... Our teenage sons enjoyed the pool... Overall, the location is great, located close to downtown Jackson, the airport, and Grand Teton NP...
  • pfulto882953
    pfulto882953
    Jun 2023 1 contribution
    ...The included daily breakfast is complete with a variety of foods. The free shuttle is an added benefit adding ease to the exploration of the downtown area...
  • Sandra P
    Sandra P
    May 2023 7 contributions
    ...The breakfast included with room is excellent! It is a REAL house made breakfast with plain scrambled eggs, eggs with veggies, sausage, bacon, pancakes, fresh fruit and much more!... The bar and bartender was the highlight of our stay... We had drinks every evening before we went out to eat...
  • Jason E
    Jason E
    Mar 2023 27 contributions
    ...My room had a nice desk to work from and a large bathroom. While I never made it to the heated indoor/outdoor pool or hot tub, they were often used and the guests seem to really enjoy them... Super convenient location and plenty of free parking...
  • Ethan M
    Ethan M
    Mar 2023 2 contributions
    Its central location in town made it easy to get around. The facility was clean and the breakfast buffet was great... We had an event at the Convention center across the street so it was very easy to get back and forth between the hotel and the event...
  • 12Lori345
    12Lori345
    Mar 2023 1 contribution
    The Lodge was the perfect home base for our family ski vacation. We started each day with a plentiful hot breakfast Buffett and ended the day in the hot tub and pool... Bonus that each room had a microwave and refrigerator... Some nights we dined out and others we ordered delivery to eat poolside... On our snowmobiling adventure day we ordered boxed lunches from the hotel that were excellent...
  • 6xtvlkyksl
    6xtvlkyksl
    Feb 2023 1 contribution
    The Lodge at Jackson Hole was excellent. Close enough to town square and all surrounding shops and restaurants... The breakfast buffet in the morning was delicious and had a wide variety of food... The room was spacious and equipped with a microwave and refrigerator which was such a bonus...
  • kimberly c
    kimberly c
    Feb 2023 34 contributions
    Excellent service the entire trip. Our room was large with a small couch and fireplace... The fireplace was nice when you came in from a day in the cold or from the outside hot tub... Breakfast was included with your stay and what a spread... The lounge was open at 4 daily and while service was a little slow the prices were reasonable and the food was delicious... I have always wanted to sit in a hot tub in the snow and the experience was great, just watch for ice on the walkway to and from the hot tub... Although the hotel is not within walking distance to town, at least in the winter time, the hotel provided a shuttle to town and all of the drivers were prompt and courteous...
  • Sweetsher50
    Sweetsher50
    Jan 2023 6 contributions
    Clean, great breakfast, awesome staff would stay again... The tour co recommended the lodge and it was so nice to have a fireplace in room to warm up after cold 3 days...
  • Bill
    Bill
    Jan 2023 1 contribution
    Where you stay, what you eat, and what you do are the big three considerations for my family when it comes to whether it was a good vacation. The Lodge is a really nice place to stay!... There are several great restaurants within walking distance (Gun Barrel, Sidewinder)... You'll find an Albertson's grocery close by... And then there is the shuttle and the Start bus system (free within the city limits)... This covers your transportation into the town square where there are many good choices for restaurants... Finally, I was blown away by the variety of excursions you can take part in and the hotel staff was able to book several of these for us!... I do wish that the hotel shuttle rant to and from the airport (like some of there other hotels doo)...
  • Jacqueline K
    Jacqueline K
    Jan 2023 17 contributions
    ...The rooms are satisfactory (with exception of super loud heater), breakfast was generous and staff was courteous but this is no high end ski lodge...
  • LDHK
    LDHK
    Oct 2022 55 contributions
    ...The Lodge was service oriented from our first experience. We booked directly online and received clear emails back that our reservations were solid... We used The Lodge to pre book two adventures; Ecotours Grant Teton Full Day and Wyoming Stargazing... Check in was seamless, professional and fast... The bathroom was huge with a grand shower, two shower heads!... Mini fridge, microwave and Keurig... Starbucks coffee pods in the room... The pool and hot tubs were clean and warm for the cool weather... Two types of scrambled eggs (plain and with veggies or ham), potatoes, sausage and bacon every morning... There is a bagel / bread station with toppings, cereal, yogurt parfaits, fruit and Starbucks coffee and teas... It was hot and great to start our day with... Very fun touch, especially for children... The property was very quiet and had enough parking... Just off the main street of Jackson, we were quickly on our way to all of our outings... There is a laundry area and small snack shop...
  • feliciakk
    feliciakk
    Oct 2022 1 contribution
    Pros: The Lodge at Jackson Hole is conveniently located, our room was spacious, and the hotel is nicely decorated with historical photos of the area. We had a gas fireplace in our room that added a nice bit of warmth on a snowy day... The bathroom seemed to be newly redone with a large shower including a rain shower... ), it would have been nice to have a hot bath, but there are no bathtubs... (There is a communal hot tub, but I'm not a fan of them.)... I would recommend The Lodge, because we enjoyed our stay...
  • Sherri S
    Sherri S
    Oct 2022 9 contributions
    Such a beary nice place to stay while in Jackson... Hot tub was a special treat... Free parking was easy and convenient... Complimentary full breakfast buffet was plentiful, hot and freshly made... Easy to find and convenient location... Hotel offers a complimentary shuttle... He came right back, and then called a friend to get us a table at another restaurant...
  • Larissa L
    Larissa L
    Sep 2022 23 contributions
    The fireplace in our room was nice to have after a chilly night sky star viewing. The hotel has the right mix of elegance and fun wood carved wildlife statues scattered throughout the hotel... Breakfast was quick and tasty, just right for getting you out and onto your adventures for the day...
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Mountain_lover_VA wrote a review Nov 2023
1 contribution
The hotel was very nice...a little more run down than I would have expected based on the price. The rooms were cozy, clean and fine for a one night stay. The gym didn't look like the one in the picture and really have no clue what the $30 "resort fee" was for???!!? I would just beware of the breakfast...there were 3 of us that ate the breakfast- we all ate pretty much the same thing- a few bites of eggs, a biscuit, bacon- except for me, I decided to try the fruit- specifically the watermelon (I should have known better)! About 12 hours later, I was very sick (and I am not one to get sick). The las bite I had, I knew something tasted funny, but at the point the damage was already done. Just be careful of what you eat- I should have known better!
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Date of stay: November 2023
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jeffscammell wrote a review Nov 2023
Missoula, Montana1 contribution
This home away from home is so warm and inviting, then coupled with the comfort of the rooms and services makes this a relaxing retreat whether you are here for the night or for a fun family trip to the mountains!
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Date of stay: November 2023
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Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jeff Brogan, Owner at The Lodge at Jackson Hole
Responded 2 weeks ago
Jeff, Thank you for your kind words. we are glad to have made a comfortable and relaxing stay for you. We do hope you come back and visit us again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Brooklynn wrote a review Nov 2023
Tellico Plains, Tennessee3 contributions
The breakfast bar was the best continental breakfast, I’ve ever had hands down. Beautiful indoor pool, soaking tub and beautiful property all around. My toddler loved all of the bears and other animals everywhere around the hotel. Bigger than average size rooms and rustic decor was beautiful. 10/10 recommend staying here. Very clean rooms and property as well. I absolutely don’t have one single complaint about our recent stay. 100% satisfied and we will be back again
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Date of stay: November 2023
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MMichelle12345 wrote a review Nov 2023
1 contribution
Decent stay In Jackson for business trip. Rooms were good, a little bummed that the restaurant/bar was closed as that was one reason for choosing this location, as we were not going to rent a car. It was quiet, beds were OK(a little on the firm firm side), but overall a good place to stay in Jackson
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Date of stay: November 2023
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Derrick G wrote a review Nov 2023
1 contribution
All of the staff was very friendly and helpful. The rooms were nice and homey. The breakfast was really good with lots of options. Our 3 year old loved the bear carvings that were outside and inside the lobby.
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Date of stay: November 2023
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John G wrote a review Nov 2023
Chicago, Illinois2 contributions
Everything was wonderful. The staff was friendly, funny, and smiling. Room was fantastic. Breakfast was very good. Especially the bacon and sausage. Bacon was cooked perfect. It was the off/shoulder season , so it was very affordable. We will be back. Beautiful part of our country
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Date of stay: October 2023
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Response from Jeff Brogan, Owner at The Lodge at Jackson Hole
Responded 4 weeks ago
Thank you for sharing your family trip with us. We are thrilled to hear that you and your mom enjoyed our staff, rooms and breakfast. We look forward to your next visit!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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alan k wrote a review Nov 2023
Saugatuck, Michigan31 contributions
We stayed here after visiting Yellowstone to begin our exploration of the Grand Tetons. The location was great and the services excellent. We opted for the room with the fireplace and it was welcomed as the snows moved in.
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Date of stay: October 2023
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Response from Jeff Brogan, Owner at The Lodge at Jackson Hole
Responded 4 weeks ago
Thank you for the kind words about your visit. We are so happy to hear that you enjoyed staying with us! We hope we get the opportunity to see you again, soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Patty Jo A wrote a review Oct 2023
1 contribution
Beautiful hotel on the outskirts of Jackson. Our room was gorgeous! So many hotels are going modern but thankfully this one is keeping its western theme, and it was stunning. Bed was super comfortable, very clean hotel and the breakfast was excellent. Great stay and we will be back!
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Date of stay: October 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jeff Brogan, Owner at The Lodge at Jackson Hole
Responded 4 weeks ago
Thank you for the compliments about our rooms, beds, cleanliness and included breakfast. It was our pleasure to have you visit! We look forward to your next trip!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sandi H wrote a review Oct 2023
Idaho Falls, Idaho4 contributions
This property was so comfy, cozy and had all the amenities we needed. I wish e could have stayed longer but we will be back to do just that. We didn’t have one complaint or concern with our stay, and that doesn’t happen very often.
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Date of stay: October 2023
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Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jeff Brogan, Owner at The Lodge at Jackson Hole
Responded 4 weeks ago
We are thrilled to hear that we met your expectations and that you enjoyed your visit with us! We hope to see you on a longer stay next time!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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fdixon3 wrote a review Oct 2023
2 contributions
The lodge was a perfect stop, rooms were clean comfortable and up to date. The amenities were fantastic. We used the breakfast and hot tub. We were close to downtown and a short trip to Grand Tetons and easy access to Yellowstone.
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Date of stay: October 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jeff Brogan, Owner at The Lodge at Jackson Hole
Responded 4 weeks ago
Thank you for the compliments about our rooms, cleanliness and amenities. We enjoyed having you visit and hope to see you again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$162 - $260 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western plus the lodge at jackson hole hotel jackson, jackson best western, jackson hole wy, jackson hole best western
LOCATION
United StatesWyomingJackson HoleJackson
NUMBER OF ROOMS
154
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THE LODGE AT JACKSON HOLE $114 ($̶2̶4̶6̶) - Updated 2023 Prices & Resort Reviews - WY

Frequently Asked Questions about The Lodge at Jackson Hole
What are some of the property amenities at The Lodge at Jackson Hole?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Lodge at Jackson Hole?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Lodge at Jackson Hole?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Lodge at Jackson Hole?
Yes, parking is available to guests.
Are there opportunities to exercise at The Lodge at Jackson Hole?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Does The Lodge at Jackson Hole have an airport shuttle?
Yes, The Lodge at Jackson Hole offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Lodge at Jackson Hole?
Yes, laundry service and self serve laundry are offered to guests.
Does The Lodge at Jackson Hole offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Lodge at Jackson Hole?
The staff speaks multiple languages, including English and Spanish.
Does The Lodge at Jackson Hole have any great views?
Yes, guests often enjoy the mountain view available here.
Is The Lodge at Jackson Hole accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.