Hotel Jackson is perfect for a stay in Jackson Hole. It is right in town walking distance to restaurants and shops. There is a shuttle to the ski area. Figs is an excellent restaurant with healthy mediterranean food. The staff are well trained and friendly. We have been going there for many years and cannot wait to go back.
I'm not sure how Hotel Jackson couldn't be the #1 hotel in the Jackson Hole area? I cannot think of one thing I would change about this hotel? The building is rustic-modern and has well-thought out finishing touches. You feel welcome the moment you arrive and the staff is always there to help. Our room was beautifully decorated and had so many nice perks (Nespresso, Geneva bluetooth, fireplace). The bathrooms are very well-appointed and the siding barn door adds a nice touch. The maid service was top notch the entire stay, along with the turn down service. What makes this hotel truly special is its staff. Every single person we encountered made you feel truly important and accommodated every request. I would come back to this hotel again and again!
Staff: SO nice. So thoughtful. The concierge (Sarah) was such a pleasure to work with. She was so helpful and made sure all our activities were booked. She even sent us macaroons with a little note one night! The bell staff were SO nice - agreed to even be our photographers before we left the hotel... every day. And everyone had such a nice, friendly personality. EVEN OUR TURNDOWN SERVICE was impeccable. (They placed our dirty laundry in laundry bags for us). Sounds small, but it was the little touches that really meant a lot. Aesthetic:A bloggers dream... the hotel is neutral colors. Cozy but clean. Fire place. Clean lines. Room: The hotel upgraded us for free. to suite and it was beautiful. A full couch, fireplace, comfy beds, GREAT bathroom. Location: Locaiton of the hotel is great -- right downtown. Easy to walk to iconic spots in the downtown area. Amenities: CUte little library. Gym. And jaccuzzi on the roof! JUST REALLY CAN'T SAY ENOUGH about hpw special the people of Hotel Jackson made out stay. Great, great people. Cute, chic hotel. Great location.…
Hotel Jackson just knocked it out of the park! Every staff member accommodated all our needs throughout the stay. From the front desk to the concierge, housekeeping and the gentleman who always held the door for us, the entire team was second to none. Forget the tired Four Seasons and just book Hotel Jackson. We have zero hesitation in booking for next year. All Hotel Jackson employees deserve to be recognized for their commitment to excellence.Your superior standards made our COVID vacation better than we ever imagined!
The hotel staff of this boutique hotel was exceptional. The location was in the heart of things, only one block from the town center where many galleries and restaurants were. The interior decor of the public areas was beautiful and tastefully done.