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Room & Suite (31)
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Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for staff in public areas
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
- Regular temperature checks for staff
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Updated 09/17/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 09/17/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#2 of 40 hotels in Jackson
Location
Cleanliness
Service
Value
2020 Travelers' Choice Best of the Best
GreenLeaders Bronze level
Situated in the heart of downtown Jackson Hole, Wyoming, Hotel Jackson redefines the art of western hospitality with exquisite accommodations in a pristine setting for an extraordinary luxury, boutique hotel experience. Opened in June 2015, Hotel Jackson offers 55 stunning guest rooms including four suites nestled among some of the country’s best skiing, white-water rafting, hiking and fly fishing, minutes away from Grand Teton National Park and just an hour away from Yellowstone National Park. Hotel Jackson combines rustic elegance with a contemporary mountain-meets-modern design. Warm re-claimed barn wood, soft leather elements and modern western décor pay homage to the hotel’s heritage and authenticity. Dining options include the sumptuous FIGS restaurant and lounge serving authentic Lebanese cuisine with numerous vegetarian and vegan options and hand-crafted cocktails at our copper-top bar or by the two-story wood-burning fireplace, open daily for breakfast, lunch and dinner. Hotel guests also enjoy access to the exclusive Hotel Jackson Sacajawea Library, an intimate space for reading and relaxation. Hotel Jackson is the first LEED built hotel in the Town of Jackson.
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Room & Suite (31)31
Full view
Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Skiing
Shuttle bus service
Business Center with Internet Access
Conference facilities
Valet parking
Paid private parking on-site
Wifi
Restaurant
Meeting rooms
Concierge
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Fireplace
Refrigerator
Cable / satellite TV
Complimentary toiletries
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Telephone
Bottled water
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
Radio
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Boutique
Business
Languages Spoken
English
Hotel links
Location
Full view
100Great for walkers
Grade: 100 out of 100
61Restaurantswithin 0.3 miles
63Attractionswithin 0.3 miles
Contact
120 N Glenwood St, Jackson, WY 83001-8761
Getting there
Rental CarsSee rental cars from $48/day
973Reviews20Q+A87Room tips
Reviews
Traveler rating
- 875
- 55
- 13
- 14
- 16
Time of year
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Selected filters
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- English
Popular mentions
First of all, this is the best overall service that we have ever received at any hotel we've stayed at. From the moment we arrived, valet took our car and luggage was delivered to our room, simply first class at all levels, you will not be disappointed. Everything from the valet to room service, excellent. The Fig restaurant didn't disappoint, the general manager, Michael has everything running perfectly, timely and delicious. I can go on and on. It's a 5 star 4 star hotel.
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Date of stay: November 2020
Rooms
Location
Service
1 Helpful vote
Helpful
We were there during "the down time" but HJ was still open. They were extremely courteous. We didn't try figs (their restaurant) but it looked cozy. They have a sitting room downstairs that you can hang out at and have cocktails in after things close down or if you just want to relax and read something about the area. If you need anything at all, just ask the front desk or door person. They go above and beyond.
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Review collected in partnership with this hotel
Date of stay: November 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from H Kerr, Other at Hotel Jackson
Responded 2 weeks ago
Hi Joe, we are thrilled to hear you enjoyed your time at Hotel Jackson! We can't wait to have you visit us again!
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We wanted to try a more modern, boutique style hotel and Hotel Jackson didn't disappoint. The staff was outstanding, addressing every question or need. Hotel Jackson is conveniently located a block from the main square and can easily walk to all the stores and restaurants. We really appreciated the fireplace in our room which also had a great view of the mountains. Be sure to check out their Library...a great place to relax!!
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Date of stay: November 2020
Value
Location
Service
Helpful
Response from H Kerr, Other at Hotel Jackson
Responded 2 weeks ago
Hi There! We are so happy to hear that we met all your needs and desires for your long weekend getaway. It is great to hear that you enjoyed our staff, we think they are awesome too! We hope to see you again when you return to spectacular Jackson Hole!
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This boutique hotel was beyond excellent. The decor, the staff, the location, the restaurant.... I just cannot say enough about how great this hotel and its staff was to us. We even needed to check out at 5am, not only did they have our car waiting for us right in front, they had a coffee station set up so that we can take coffee to go at that early time in the morning when everything would have been closed. The whole staff was wonderful and the hotel is beautifully decorate and spotless. I would recommend this hotel to everyone
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Review collected in partnership with this hotel
Date of stay: November 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from H Kerr, Other at Hotel Jackson
Responded 2 weeks ago
Hi Susan! Thank you so much for these kind compliments - we are thrilled to hear you enjoyed your time at Hotel Jackson! We hope to host you once again upon your return to Jackson Hole :)
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From the time we stepped out of the car, our experience at Hotel Jackson was impeccable. Shout out to Mike, our waiter at FIGS who made our dining experience extra special. The concierge make reservations at other restaurants for us as well making our trip so easy.
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Review collected in partnership with this hotel
Date of stay: November 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from H Kerr, Other at Hotel Jackson
Responded 3 weeks ago
Mica, Thank you for this kind review! It is great to hear that you had a wonderful experience at Hotel Jackson. We look forward to hosting your stay once again in spectacular Jackson Hole!
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PRICE RANGE
$427 - $835 (Based on Average Rates for a Standard Room)
LOCATION
United StatesWyomingJackson HoleJackson
NUMBER OF ROOMS
55
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Claim Your Listing Frequently Asked Questions about Hotel Jackson
Which popular attractions are close to Hotel Jackson?
Nearby attractions include Images of Nature by Thomas Mangelsen (0.08 miles), Jackson Hole Playhouse (0.04 miles), and Town Square (0.10 miles).
What are some of the property amenities at Hotel Jackson?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Jackson?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Jackson?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Hotel Jackson?
Yes, paid private parking on-site, secured parking, and valet parking are available to guests.
What are some restaurants close to Hotel Jackson?
Conveniently located restaurants include Miazga's, Bin22, and Persephone Bakery.
Are there opportunities to exercise at Hotel Jackson?
Yes, guests have access to a fitness center during their stay.
Is Hotel Jackson located near the city center?
Yes, it is 0.08 miles away from the center of Jackson.
Are any cleaning services offered at Hotel Jackson?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Jackson offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Does Hotel Jackson have any great views?
Yes, guests often enjoy the mountain view available here.