We had a wonderful stay at Hotel Jackson recently. I can’t say enough about the staff. A huge thank you to Christine, Frances, Aiden, Juno and everyone else who we met during our stay. I am sorry that I do not have everyone’s names. The staff anticipated our every need and made us feel at home. The valets were wonderful and friendly. The housekeeping staff was stellar too. Our suite was immaculate and was taken care of daily. We stayed in the Bridger Suite that I would highly recommend for a special stay - beautifully decorated, chic, with every single comfort you can imagine. This hotel is top notch in every aspect. It has to be one of the most beautiful places we have stayed in over the years and the staff was the best we have ever encountered at any hotel.
If you are looking for a hotel that takes care of you like family, this is the place. The staff is awesome! they are helpful and accommodating and really nice. The upkeep of common areas and special touches are exceptional. From oranges and apples in bowls to grab and go...water bottles handed to you when the valet brings out your car, it is wonderful. Our room was outstanding, clean, well stocked and if you need anything...it is there right away. The housekeeping staff is helpful and so sweet. They can make a bed with folded corners and perfectly done blankets every time. The turn down service was great. The chocolate covered toffee is to die for. We would stay here again in a heartbeat. The concierge service is super helpful. Over all I give this property an A+. Did I mention that the beds are sooo comfortable.…
This boutique hotel goes above and beyond. The location is central. The amenities first class and the personnel are extremely professional. Our time at the hotel was a highlight of our trip out West. The hotel has a great restaurant. Excellent turn down service. Everything you want in a luxury hotel.
We finally made it to Hotel Jackson, three years later than originally planned. A “blip” in our plans was kindly resolved by the owner of the hotel, and our visit was definitely worth the wait. The property is beautiful, and our room was well appointed and very comfortable. Unusually for a hotel in the US, we had a kettle so I could make hot tea whenever I wanted it. This made such a welcome change from using the coffee machine for hot water, which is invariably unpleasant. All of the staff that we interacted with were incredibly helpful, friendly and professional. I had a headache and needed pain meds and I was offered a car ride to a pharmacy on the outskirts of town, where I was told a driver would wait for me to get what I needed and then return me back to the hotel. Such a kind offer and really appreciated. Dinner in Figs was delicious - the only downside being that we almost missed it as we didn’t make reservations in advance. Thankfully, Davide squeezed us in and I’m so glad he did. I think I will dream of the pita bread for years to come. We had such a brilliant time - I can’t recommend Hotel Jackson enough x…
Just finished 3 glorious days at the Hotel Jackson with my wife. Arrived on a Thursday evening and were escorted to a beautiful room overlooking Snow King resort by Roan, who was a great young man, courteous and personable. He showed us the features of the room, which included a fireplace and great decor. It was impeccably clean. The remainder of the weekend we would have similar encounters with the staff, who were all amazing, Bryce, Andrew, Cameron and the cleaning staff and their turn down service with the amazing chocolate treats. We will come again and we will certainly be staying at the here, as the service is unmatched, location is perfect and room was perfect.
Beautiful room beautiful hotel. Very clean and excellent service. The restaurant Figs was definitely a highlight for fine dining. The staff was very attentive and made sure all our needs were meet. When we checked out I left my iPad but was called within 5 minutes of leaving to let me know they had it waiting for me to pickup in the lobby! Very impressed!
The Hotel Jackson was highly recommended and far exceeded our expectations. Rooms are spacious & elegant. Service is impeccable & staff is very engaging and attentive, always going the extra mile! Extra bonus is a great location. Highly recommended!
We loved everything about our stay at the Hotel Jackson. The hotel is beautiful and is conveniently located in the heart of Jackson. We stayed in one of the suites and it was one of the nicest hotel suites we have ever stayed in. Service at the hotel is top-notch and we always felt welcome. The restaurant in the hotel is fantastic as well. We loved the room service in the morning.
Hotel Jackson was a great boutique hotel. The staff were incredible and took care of every need and request. The rooms were really nice, very comfortable and clean. I can’t say enough about how nice our stay at Hotel Jackson was (and my wife and I are very picky).
HJ has provided a fantastic facility and built a team that rivals other competition in this difficult service environment. Figs restaurant is fantastic with innovative food and drinks. The entire experience was highlighted by the ability of the Staff to make us feel as if we were part of their family.
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