The hotel was great, very clean and comfortable. They offered free coffee and tea in the lobby everyday they also offered complimentary washer and dryer service. It was a little high end but Jackson hole is expensive. Nice fire place in the lobby with comfortable couches.
We recently stayed at the Wyoming Inn for 3 mights. in a Premium King Room. The Inn is on a main highway, and our room overlooked the mountain- if you looked up. Otherwise, you overlooked some warehouses and a parking lot; not exactly the natural vibe that some of the photos suggest. That being said, it was clean, comfortable, quiet, and provided convenient access to Jackson- about 1 mile from the town center. We had breakfast in The Whistling Grizzly, the restaurant on premises, which was very good. For the price we paid for our room, the overall impression was a bit underwhelming.
We loved this hotel with its upscale western decor, attention to detail, friendly staff, spa like hot tub and the amazing restaurant. Hotel was a little bit away from downtown which I was not sure about but it was so quiet and pretty that we loved it and we would definitely stay here again. What a treat to drive thru Yellowstone and be able to have a gourmet dinner without having to get back in our car to go somewhere else. Breakfast was over the top good and the best way to start our sightseeing days!
Nice place. We reserved on Booking. Very expensive but clean and sanitized. Quite. Bed really nice, bathroom spotless. Lighting could be improved. We would recommend to friends to stay here. Hard to eat in the restaurant because short staffed. We couldn’t get reservations.
Was so excited from the website to stay here. What they don't say is that this "inn" is on a main highway. The good part: the rooms are beautifully furnished as is the entire inn. That's it. No luxury service attitude at all from the entire hotel. I get that it's a pandemic and staffing is very though in remote locations, but....Details: - Our room, at over $500 night, was facing the street on the main highway in town. There was not much road noise at night, but quite a bit in the morning. -Either they don't have a service elevator or it was broken. At peak check in times there were staff moving bins of dirty laundry and other carts taking up the elevator. If you only have one elevator, you make sure that the staff is moving things before peak check in times or after. This is pretty easy to plan for. - Breakfast: It's small things you would overlook if not priced into the luxury tier. One guest turned up a few minutes late and was told the chef was leaving for another job. They could have at least offered a muffin and to-go coffee but they just said sorry, nothing. It's a minor thing, but when we asked for soft boiled eggs we were told "we don't do that", when I pointed out the menu said any style, not even any willingness to check. Again, at luxury you expect a bit better. After all, its just not that hard to boil an egg for six minutes.... - Booking policies: we had to leave one night early for a family emergency. Not one once of compassion or understanding was extended. On a Monday night , where they were not sold out, in shoulder season the General Manager insisted on charging us full rate, not even partial. Although he said he would "try" to "resell", in reality anything they booked that day they would apply to their other vacant rules. This type of management decision does not build a following nor any goodwill. It makes one wonder, why are their policies so stringent? Do in house guests want to leave because of lack of service, lack of hospitality or being on the site a motor inn that does not provide the service to match the lovely decor and furnishings. I would not book this hotel again because they are clearly on a one way street about their business and limitations and have no true concern for guests - which really is the definition of hospitality!…