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BEST WESTERN Tower West Lodge

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BEST WESTERN Tower West Lodge
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210 Reviews from our TripAdvisor Community

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Showing 204: English reviews
Sacramento, California
Level Contributor
10 reviews
4 hotel reviews
4 of 5 stars Reviewed yesterday NEW

Front desk clerk was friendly and helpful at check in. Room was clean. Hotel has a great restaurant inside. We were given coupons for a free drink with our dinner. The waitress was the best, we overtipped her (a lot), she was that good. Downside, coffee in the lobby in the morning was lukewarm and not very good. Had a... More 

Helpful?
Thank Judith B
Culpeper, Virginia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

MY husband and I recently stayed here, while on our trip out west. The hotel was very nice, clean and had a great restaurant inside. We were given coupons for a wonderful $5.00 breakfast that was delicious!! We also received coupons for complimentary drinks. While here we drove 45 minutes to see Devil's Tower. It was very easy to find... More 

Helpful?
Thank dmcfarland43
Cody, Wyoming
Level Contributor
63 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Two weeks ago we were in Gillette and stayed at a different hotel. It was run down and not very well run. This time we stayed at the Best Western. It was very nice! The rooms were clean, the hotel was updated and taken care of. Instead of giving you a dry, poor quality continental breakfast they gave you a... More 

Review collected in partnership with Best Western

Helpful?
Thank Jenna C
Nicole B, General Manager at BEST WESTERN Tower West Lodge, responded to this review

Thank you, Jenna, for taking the time to write a review about your stay with us. All reviews are very helpful to us as we continue to strive for excellence every day. I am very pleased you enjoyed your stay and sure hope we will have you as our guest again. Have a wonderful day! More 

Level Contributor
3 reviews
3 of 5 stars Reviewed 3 weeks ago via mobile

Front desk staff was nice. Room is clean. The down side is we were unable to make coffee in our room as the coffee pot was incomplete. Not the way I like to start my day. But the place is nice, grounds are somewhat kept. The pool area needs updating. There are no child locks going in to the pool... More 

Helpful?
Thank jenmorrison2
Nicole B, General Manager at BEST WESTERN Tower West Lodge, responded to this review

Thank you for the taking the time to complete a review of your stay with us. All feedback is important to us. We do have single serve cup coffee makers, there is no coffee pots. We do have staff 24 hours to assist with all requests, please never hesitate to ask for assistance, we are more than happy to help... More 

Los Angeles, United States
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

We arrived late night and the staff was very helpful and pleasant. we arrived late night without reservations and the front desk clerk was very nice and gave us a very good room and the price was pretty decent for on the spot check in.

Review collected in partnership with Best Western

Helpful?
Thank Mona S
Nicole B, General Manager at BEST WESTERN Tower West Lodge, responded to this review

I am very pleased to hear you enjoyed your stay with us. I truly appreciate that you have taken your time to complete a review about your stay as well. I do hope that if you are ever in the area again, we will have the pleasure to have you as our guest again. Have a wonderful day! More 

Casper, Wyoming
Level Contributor
57 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed August 23, 2016

We recently stayed at the Best Western Tower West Lodge in Gillette and were very pleased. The whole hotel was managed professionally from the kitchen staff to the front desk. My husband did fall coming in over a step which had been marked with yellow paint, it was simply an accident, but the staff took care of his injury promptly.... More 

Review collected in partnership with Best Western

Helpful?
Thank Monte H
Nicole B, General Manager at BEST WESTERN Tower West Lodge, responded to this review

I am very pleased you enjoyed your stay here with us in Gillette. I am sorry to here about the accident, but I sure do hope your husband is alright. I hope if you are ever in the area again we will have the pleasure to have you as our guest. Also, thank you for taking the time to complete... More 

South Haven, United States
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed August 20, 2016

There were no signs on the halls telling us the way to the lobby. We ended up taking a long way to lobby. Yes I said something to them and they told us which way to go. There was no free breakfast. We got a coupon for five dollars for our breakfast. Food was good.

Review collected in partnership with Best Western

Helpful?
Thank Bonnie B
Nicole B, General Manager at BEST WESTERN Tower West Lodge, responded to this review

Good afternoon! Thank you for taking the time to complete a review about your stay with us. I am pleased you enjoyed your stay. We do have directional signage at every entrance in building, but I will look into ensuring it is adequate. We do value each guests experience and try to improve the experience for each guest to come.... More 

Livingston, Texas, United States
1 review
5 of 5 stars Reviewed August 8, 2016

I decided to take a detour from my trip, Houston Texas to Billings Montana... Wanted to see the Eastern Wyoming area, looking for a hunting area.. I was very tired and stressed from the drive and just walked into this hotel with no reservation and was treated like I was a regular visitor. The desk clerk and the Ladies in... More 

Review collected in partnership with Best Western

Helpful?
Thank Ted N
Nicole B, General Manager at BEST WESTERN Tower West Lodge, responded to this review

Good morning! Thank you for taking the time to complete a review of your stay with us. I am very pleased you decided to stop in Gillette and that you enjoyed your stay. There are some areas for hunting around here and sure you will be able to come back to the area for that. I hope you have a... More 

Stillwater, Oklahoma
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 6, 2016

The hotel staff were friendly and helpful. The room was clean. It was a bit dark but that's ok with me. We didn't have any trouble with noise in the hall or from the outside. Our family enjoyed the pool and were surprised by the quality of the food at the hotel restaurant. The laundry was busy so we chose... More 

Helpful?
Thank panpan217
Nicole B, General Manager at BEST WESTERN Tower West Lodge, responded to this review

I am so glad your family enjoyed their stay in Gillette with us. Thank you for taking your time to write a review about your stay. I sure hope if you are ever in the area again we will have the pleasure to have you as our guest again! More 

Everett, Washington
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed August 3, 2016

Great hotel, spent 1 night on cross-country drive. The town is nice, the area of the hotel seemed nice. Gas station/convenience stores walkable distance. Room very nicely appointed and clean (including sanitized tv remote), everything worked well. Air conditioner worked well. There is a train track near the hotel at the back and train can be heard but I am... More 

Review collected in partnership with Best Western

Helpful?
Thank Broz2Road
Nicole B, General Manager at BEST WESTERN Tower West Lodge, responded to this review

I am so glad to hear you enjoyed your stay! We appreciate that you have taken the time to write a review. I sure hope if you are ever in the area again, we will be able to have you as our guest. Have a wonderful day! More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about BEST WESTERN Tower West Lodge

Address: 109 North US Highway 14 - 16, Gillette, WY 82716
Location: United States > Wyoming > Gillette
Price Range: $67 - $96 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Tower West Lodge 3*
Number of rooms: 190
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Also Known As:
Best Western Tower West Hotel Gillette
Best Western Gillette
Gillette Best Western
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