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Holiday Inn Express Gillette

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1908 Cliff Davis Drive, Gillette, WY 82718
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Holiday Inn Express Gillette
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162 Reviews from our TripAdvisor Community

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Molt, Montana
Level Contributor
18 reviews
3 hotel reviews
2 of 5 stars Reviewed 2 weeks ago

Call and made reservation ahead of time, so we could check in early, and asked for a late check out, maybe an extra day, we are IHG members so this was not to be a problem we were told, when we arrived about noon our room was ready they said, we inquired about the late check out and was told... More 

Helpful?
Thank L C
HIEGillette, General Manager at Holiday Inn Express Gillette, responded to this review

Dear LC; Thank you for taking the time to post your review to Trip Advisor. I am saddened to hear that your experience with the Holiday Inn Express was less than exemplary. It was my pleasure to speak with you this week and happy that we could come to a mutual agreement to resolve the issues you listed. I do... More 

Level Contributor
77 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

It was a very long day by the time we checked in. When I walked into the room, I was greeted with housekeeping's sweet notes of welcome and smiley faces placed on the hotel notepads. The had also folded bath cloths and towels into swan shaped sculptures And folded the edges of the bathroom tissue rolls. Attention to detail was... More 

Helpful?
Thank FoodRateHer
HIEGillette, General Manager at Holiday Inn Express Gillette, responded to this review

Dear friend, Thank you for the amazing review. I am so glad our housekeeping team made your day! I will be sharing your comments with our team and they will appreciate knowing they made a difference in your stay with us. I look forward to seeing you on your next trip through Gillette, WY. Best regards, Debby Zolnoski More 

Rapid City, South Dakota
Level Contributor
204 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 stars Reviewed December 26, 2015

We spent two nights as a family of four during December. The staff was friendly. The property was very clean and well cared for. They had even made origami style animals out of the towels. They may have overdone this a bit, but it showed they care about their work and the property. We had a couple of small issues... More 

Helpful?
1 Thank leojtracnik
Lehi, Utah
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 24, 2015

Enjoyed my stay there, excellent room and service, breakfast bar was excellent, staff is friendly, room was clean and comfortable, lobby was clean, plenty of places to eat near by, large screen tv in room.

Helpful?
Thank Len_A1952
Stillwater, Minnesota
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 3, 2015

Stayed here for business and I must say that this has been my favorite Holiday Inn Express, thus far. The staff was exceptionally courteous and welcoming, The rooms were comfortable and clean and the breakfast was remarkable. I will continue to stay here during my yearly trips to Gillette.

Helpful?
1 Thank mjdahlen
HIEGillette, General Manager at Holiday Inn Express Gillette, responded to this review

Dear friend, Thank you for the fabulous review regarding your stay at the Holiday Inn Express in Gillette, WY. I loved hearing that this was your favorite Holiday Inn Express so far and can't wait to share that with our team. Your business is greatly appreciated and I look forward to seeing you next year on your return trip. Your... More 

Casper, Wyoming
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 2, 2015

Great location and wonderful place to stay. Convenient location near many places to eat. The hotel was clean and the room was wonderful. Very spacious room with little touches that showed they take good care of the place and people that stay there.

Helpful?
1 Thank Hutch438
HIEGillette, General Manager at Holiday Inn Express Gillette, responded to this review

Good day Hutch438! Thank you very much for taking the time to write a Trip Advisor review on your recent stay at the Holiday Inn Express in Gillette. I appreciate that you noticed the little touches our team does to ensure our guest's are well taken care of. I will share your comments with our team, who will be very... More 

Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed November 14, 2015 via mobile

I stopped here on my way to Edmonton and am delayed till Monday and the folks here make your stay exceptional. The details like the decorative towel swans on the bed to looking for and talking to the restaurant that didn't answer when I called....Carlos you are fabulous. I travel sometimes in a very large vehicle and He even came... More 

Helpful?
Thank Fred G
HIEGillette, General Manager at Holiday Inn Express Gillette, responded to this review

Hello FredG, Thank you for taking time to write an amazing review on your stay with us. I loved seeing your comment; "Saying they are great just isn't enough." as it made my day. I can't wait to share your review with Carlos and our entire team. They will enjoy hearing your comments as they work hard to make a... More 

Gillette, Wyoming
2 reviews
5 of 5 stars Reviewed November 11, 2015

Overall great stay. Helpful staff and very well maintained property. Enjoyed the big screen TV in the lobby area and also the cookies and milk served in the evening. Good location right in the middle of restaurants.

Helpful?
Thank TDLacarbo
HIEGillette, General Manager at Holiday Inn Express Gillette, responded to this review

Thank you so much for taking time to write a review on your recent stay with us. I appreciate your comments about our helpful team and well maintained property. I would like to welcome you to Campbell County! Your friend in hospitality, Debby Zolnoski More 

Gig Harbor, Washington
Level Contributor
78 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed November 8, 2015

2nd night of a long trip, pulled in at 5pm and found the parking lot empty. Front desk was extremely helpful, set us up in a room right next to the rear door so we were able to quickly move our stuff in. The hotel and room are spotless; huge flat screen tv, fridge, microwave. Free wifi booted up immediately.... More 

Helpful?
1 Thank lyoninfire
HIEGillette, General Manager at Holiday Inn Express Gillette, responded to this review

Hello friends, Thank you for the fabulous review. I appreciate the time you took to recommend the Holiday Inn Express, Gillette, WY. I will share your comments about the extremely helpful front desk and spotless rooms with our team this morning. I look forward to seeing you when you travel through on your return trip. Your friend in hospitality, Debby... More 

Des Moines, Iowa
Level Contributor
146 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
4 of 5 stars Reviewed October 29, 2015

Had a nice one night stay here on a long drive trip. Hotel is a bit tucked away, but quite easy to find with normal GPS. Ample parking. Outside areas are cared for. Very pleasant and efficient front desk experience. Rooms are standard "new" Holiday, and thus are very functional. Thoughtful lighting and plug placements, fridge, big TV, desk/chair, soft... More 

Helpful?
1 Thank NewStart78
HIEGillette, General Manager at Holiday Inn Express Gillette, responded to this review

Dear Friends, Thank you for taking the time to write a review on your recent stay at the Holiday Inn Express in Gillette. I was happy to hear that you had a nice stay with great service. Your feedback is a valuable tool, which is used to improve our service and amenities. I share all of our guest's comments with... More 

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