Candlewood Suites Gillette, an IHG Hotel

Candlewood Suites Gillette, an IHG Hotel

The bedroom.
Traveler (7)
Suite type assigned at check in based on availability.
Room & Suite (11)
Candlewood FREE Fitness Center
Family and Play Areas (1)

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About

4.5
#7 of 25 hotels in Gillette
Location
4.6
Cleanliness
4.7
Service
4.6
Value
4.5
We are conveniently located off I-90, the Candlewood Suites® Gillette hotel offers apartment-style suites that feel like home, perfect for both business and leisure guests in need of long-term accommodations. Corporate guests looking for hotels in Gillette, WY can rest easy knowing we offer free high-speed wifi. We are centrally located, and are close to Powder River Coal, Halliburton, WyoDak, and the Dry Fork Power Plant. In addition, Campbell County provides more than 35% of the nation's annual coal production, and our Gillette hotel is an easy drive from area mines. If you are looking for exhilarating, heart-pumping fun, head to the Gillette Thunder Speedway for a race. We are a short drive from Keyhole State Park, Bighorn National Forest, and the Black Hills if you want fresh air and adventure beyond the Gillette city limits. You'll feel so comfortable in our suites Gillette may start to feel like your new home.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Kids stay free
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Business Center with Internet Access
Parking
Wifi
BBQ facilities
Convenience store
Non-smoking hotel
Outdoor furniture
Dry cleaning
Laundry service
Self-serve laundry
Room features
Air conditioning
Housekeeping
Safe
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
2.0 of 5 stars
HOTEL STYLE
Quaint
Charming
Languages Spoken
English, Spanish
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards

Location

904 Country Club Road, Gillette, WY 82718
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 56 out of 100
56
Campbell County Airport
Casper Airport
106.3 mi
See all flights
136Reviews0Q+A26Room tips
Traveler rating
  • 90
  • 32
  • 9
  • 2
  • 3
Time of year
Traveler type
Language
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Detailed Reviews
Opallouise wrote a review Feb 2020
Indiana
4.0 of 5 bubbles
This was a great value for the money we paid. We were traveling cross country with three dogs and the king suite was wonderful. The room was clean, large, well-stocked. We, and our dogs, were very comfortable in it. My only complaint is that you have to use the side doors to bring your pets in/out and juggling dogs and trying to use my key card whilst simultaneously holding open the plastic cover over the card reader was really difficult. The ramp to the parking lot was super icy, and, while I know it's winter, if you are telling people that's how they need to enter/exit with pets, it should have been better maintained. Other than that, it was just what we expected.
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Date of stay: February 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mary-BethFlanders, General Manager at Candlewood Suites Gillette, an IHG Hotel
Responded Feb 14, 2020
Thank you so much for staying with us at the Candlewood Suites in Gillette Wyoming. We love having dogs stay with us! We keep dog bones on the desk just for our furry guests. We love to visit with them. So I am unsure of which agent told you to only use the side doors, but I will be talking to them all. You could have used any entrance/exit. I am so sorry for the inconvenience. We hope if you are in the Gillette area, you stay with us again. Your friend in hospitality,
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carlbH5576VC wrote a review Aug 2021
Watford City, North Dakota
5.0 of 5 bubbles
Kierra Bulkley and Crystal Cundall run a great hotel. You feel like your at home when you are over a 1000 miles away. The rooms are super clean an up to date. Beds are very comfortable. The staff is super super friendly. The pantry is well stocked and has a wide variety of foods for that late night or early morning snack. This is one of the best IHG hotel chains I have stayed at. Thank you guys for a great stay and we will be back.
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Date of stay: August 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
Room Tip: The rooms have a kitchenette. All the rooms are great.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Crystal Cundall, General Manager at Candlewood Suites Gillette, an IHG Hotel
Responded Sep 29, 2022
Carl and Sheila, Thank you so much for the amazing review! We are so happy you stayed with us and truly hope you come back and stay with us again. You were amazing guests and the staff really enjoyed you staying with us. See you next year! Crystal Cundall, Assistant GM, Candlewood Suites, Gillette WY
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Home wrote a review Aug 2021
Jackson, Minnesota
5.0 of 5 bubbles
From checkin to room assignment to answering questions about town to seeing a room that is clean, neat, roomy and very attractive. It has a work station for business, a desk chair, a comfortable easy chair and a great bed. Also the amenities of stove, fridge-full size and a dishwasher. Clearly a great place to stay.
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Date of stay: August 2021Trip type: Traveled solo
Room Tip: About 3 blocks of of I-90.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Crystal Cundall, General Manager at Candlewood Suites Gillette, an IHG Hotel
Responded Sep 29, 2022
Scenic15825734124, We are very happy you enjoyed your stay and found it met all of your needs. Our rooms all have the kitchenettes and desk chairs and recliners. It is a great little home away from home. Please come back to see us! Crystal Cundall, Assistant GM, Candlewood Suites, Gillette WY
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PlanetR wrote a review Aug 2020
Reno, Nevada
3.0 of 5 bubbles
Disappointing to have front desk clerk without face protection. Hotels are supposed to be bending over backwards to make things sanitary and make customers feel comfortable. Hand sanitizer is available, but no masks are NOT ok. To bad because rooms are nice and comfortable. When folks from all over the country are staying here you need to take Civod 19 seriously and wear masks to protect others even if you don't like it.
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Date of stay: August 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Candlewood Suites Gillette, an IHG Hotel
Responded Aug 23, 2020
Hello PlanetR, Thanks for choosing to stay with us among your many lodging options. We also appreciate your candid remarks. I am elated to learn that you found our beds comfortable. Please know that our guests and employees have always been our top priority, and in response to COVID19, IHG has set protocols in compliance with local government guidelines/regulation to ensure the safety and welfare of all our stakeholders. I understand that anyone not wearing a mask can cause concern. Know that your feedback is important, and I have conveyed your remarks to our hotel’s upper management as a reference for continuous improvement on our services and strict implementation of our safety protocols. We hope to welcome you back and show you an experience that we can be proud of. Best, Kenneth F. Case Manager IHGService
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Kathi J wrote a review Jun 10
3.0 of 5 bubbles
Our reservation for for either 2 queen beds or a king. We got one queen. It had a kitchenette with 2 of everything, 2 spoons, two cups, etc. Most everything was still in the dishwasher. There was no sugar for the coffee. No ice in the entire building. In the bathroom, only soap, no lotion. It seemed clean enough but we won’t be back.
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Date of stay: June 2024Trip type: Traveled as a couple
Room Tip: Bring ice.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
mountaingirl54 wrote a review Sep 2022
Denver, Colorado
2.0 of 5 bubbles
Booked based on reviews. Room was not thoroughly cleaned with personal items left from previous guest and table had food spots and water rings. Empty shower bottles. Could not get a receipt when called twice. Email did not come with two email addresses. Manager said I should have taken pictures, certainly had an attitude and did not apologize. Don’t stay here. There are other choices
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Date of stay: September 2022
2.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Crystal Cundall, General Manager at Candlewood Suites Gillette, an IHG Hotel
Responded Sep 29, 2022
Dear Mountaingirl54. We are very sorry we did not WOW you this trip. We understand the bottles were empty and the hair dryer didn't work. We remedied that situation and are very sorry you didn't come into a room that meets our expectations and certainly didn't meet your expectations. I only asked if you'd gotten pictures because by the time I saw the room, the very next morning after you checked in, all of your belongings were out and you looked very comfortable in your room. We are training new houskeepers and there is a very good chance the room was not cleaned as we would have expected. I know you wanted a different room, but we were sold out those several nights you were in house. As far as getting receipts, that is an issue we have been having with our reservation system and have back up procedures that I will remind my staff about. Please call me personally if you still need a receipt. Being confrontational with front desk and calling staff names is definitely not the way to get any help with your issues and we welcome feedback if presented in a respectable manner. We invite you back to our property on your next travels and give us a second chance to WOW you. Respectfully, Crystal Cundall, Assistant GM, Candlewood Suites, Gillette WY
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HungryTraveler13 wrote a review Feb 2014
Seal Beach, California
4.0 of 5 bubbles
My plan was to spend the week here on a project but we completed early. You are informed that due to your length of stay house keeping will not be cleaning your room on a daily basis... that is ok. They are very nice on the front desk and try very hard to keep the lobby clean. The reason I say that is this place has a lot of field hands from Oil/Gas companies that stay here and it isnt the cleanest industry. The room was layed out like most extended stay places... I like it because of the full sized fridge and stove. I dont feel like I have to go out and eat every night. I actually ordered a large pizza my first night and the leftovers were my dinner the next night. Bed was comfortable and the bathroom only had a shower which I liked. The rates are real good for Gillette and it is located in the center of everything. I would recommend this hotel to anyone.
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Date of stay: January 2014
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Traveled on business
Room Tip: Heater can be kind of loud so check it out when you check in... in case you need to move rooms.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hope H, General Manager at Candlewood Suites Gillette, an IHG Hotel
Responded Mar 31, 2014
Thank you so much for your great review. We are very pleased that you were able to make yourself at home during your stay with us and that your experience was enjoyable. We hope to see you again soon and thank you again for giving us awesome feedback.
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gerrity49 wrote a review Jun 2015
Melbourne, Florida
5.0 of 5 bubbles
The night staff was extremely helpful when we checked in late. They gave us recommendations on where to eat and what to see in Gillette. We enjoyed our stay so much, we extended one more night. I would highly recommend Candlewood Suites in Gillette to anyone in or near the area when traveling. Hope, the manger, was absolutely wonderful. I wish all hotels had a manager like her.
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Date of stay: May 2015
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lorraine Y, General Manager at Candlewood Suites Gillette, an IHG Hotel
Responded Aug 14, 2015
Hello gerrity49, I am so glad that we were able to provide you with a helpful, accommodating stay during your time here in Gillette! We love ours guests and love even more when we get to hear about their experiences! I will be sure to share your review with the staff. Thank you! We hope to see you again.
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HDFLHPI wrote a review Nov 2013
Weatherford, Texas
4.0 of 5 bubbles
My wife and I were guests for a little over a week. Room 200. Very well maintained by the staff and JoJo. Theres a lot of dirty handed, muddy booted worker man's staying in this hotel, but you'd hardly notice it other than the service trucks in the parking lot. I thought the room was well appointed, laid out and didn't mind that housekeeping only came once a week.

There are smoking rooms on the 3rd floor and the smell permeates the connecting hallway/stairwell. The outdoor smoking container is right next to the exit door so each time you enter/leave the hotel…WHAM…cigarettes! Who ever was staying above me in Room 300 came in almost each night around 2:30AM and stumbled around like they were drunk and blind. Clatter, bam, boom.
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Date of stay: October 2013
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hope H, General Manager at Candlewood Suites Gillette, an IHG Hotel
Responded Mar 31, 2014
Thank you for taking the time to tell us and the world about your experience here at Candlewood Suites Gillette Wyoming. We very much value feedback and treat it as a learning experience to grow and continue to give all of our guests outstanding experiences. I apologize for the problems that you did experience while here. To prevent situations like this in the future our team is now doing more security walks and checking on things more often. Thanks once again for your feedback and we look forward to assisting you with any lodging needs that you may have in the future.
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hydrostaticman wrote a review Sep 2014
Idaho Falls, Idaho
3.0 of 5 bubbles
I stayed for 2 months for work. They have a very high price just like all the other hotels in the area. This is due to the large number of oil and gas field workers. They only clean your room 1 day a week. For the amount they charge it should be cleaned daily. Also fire alarms going off at 3 am and the entire hotel standing in the parking lot for almost an hour. There is free laundry service but i had to go do mine at 1 am when they finally opened up. Also they dont charge every week they do it seems like when the spirit moves them. Every time i tried to go talk to someone at the desk the girl working there was to busy flirting with all the oilfield hands. And the worst part is all the dogs. If you dont mind hearing dogs bark all the time then this is your place however i enjoy my quiet time in the morning. I finally went to a much cheaper place. It wasnt as nice as candelwood but it was quieter. The bed was very comfy.
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Date of stay: July 2014
4.0 of 5 bubblesRooms
2.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Traveled on business
Room Tip: If your a dog fanatic then any room will do.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hope H, General Manager at Candlewood Suites Gillette, an IHG Hotel
Responded Sep 15, 2014
Thank you so much for choosing to stay at the Candlewood Suites Gillette Wyoming for an extended stay period. We appreciate your business as well as your feedback. I deeply apologize for the problems that you encountered while staying with us. It is our personal goal to continuously improve quality and service and to ensure that every guest loves their stay with us. Your feedback allows us to know and understand areas where we can improve. I hope that next time you are in need of extended stay lodging you will consider giving us a second chance knowing that we are always improving.
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Kathi J wrote a tip Jun 10
2 contributions
3.0 of 5 bubbles
"Bring ice."
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carlbH5576VC wrote a tip Aug 2021
Watford City, North Dakota3 contributions
5.0 of 5 bubbles
"The rooms have a kitchenette. All the rooms are great."
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Home wrote a tip Aug 2021
Jackson, Minnesota8 contributions
5.0 of 5 bubbles
"About 3 blocks of of I-90."
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lonman wrote a tip Aug 2018
Waconia, Minnesota305 contributions55 helpful votes
4.0 of 5 bubbles
"make-sure you get a non-smoking room"
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Fred59715 wrote a tip Jun 2017
United States34 contributions31 helpful votes
4.0 of 5 bubbles
"First floor is very convenient; however, we could hear the people above us in the morning."
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Not the right property for you?
There are more places to choose from in the Gillette area.
PRICE RANGE
$105 - $133 (Based on Average Rates for a Standard Room)
LOCATION
United StatesWyomingGillette
NUMBER OF ROOMS
83
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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CANDLEWOOD SUITES GILLETTE, AN IHG HOTEL $111 ($̶1̶7̶8̶) - Tripadvisor

Frequently Asked Questions about Candlewood Suites Gillette, an IHG Hotel
Which popular attractions are close to Candlewood Suites Gillette, an IHG Hotel?
Nearby attractions include Dalbey Memorial Park (0.5 miles), Mac & Roonies (0.5 miles), and Emma Bleu (0.04 miles).
What are some of the property amenities at Candlewood Suites Gillette, an IHG Hotel?
Some of the more popular amenities offered include free wifi, a fitness center, and free parking.
Which room amenities are available at Candlewood Suites Gillette, an IHG Hotel?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Candlewood Suites Gillette, an IHG Hotel?
Guests can enjoy barbeque facilities during their stay.
Is parking available at Candlewood Suites Gillette, an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Candlewood Suites Gillette, an IHG Hotel?
Conveniently located restaurants include The Prime Rib Restaurant & Wine Cellar, The Main Bagel Company, and Armando's Taco & Pasta Shop.
Are there opportunities to exercise at Candlewood Suites Gillette, an IHG Hotel?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Candlewood Suites Gillette, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Candlewood Suites Gillette, an IHG Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Candlewood Suites Gillette, an IHG Hotel?
The staff speaks multiple languages, including English and Spanish.
Is Candlewood Suites Gillette, an IHG Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.
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