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Candlewood Suites Gillette

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Candlewood Suites Gillette
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97 Reviews from our TripAdvisor Community

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Showing 94: English reviews
Wisconsin
Level Contributor
97 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

I'm going to start with the one complaint I have. We are platinum IHG rewards customers and have a profile that clearly states that we want lowest floor and close to elevator. We were put on the top floor as far from the elevator as possible. PLEASE read the profile before assigning room. I understand that rooms fill up, but... More 

Helpful?
Thank TravelingSix
GCCCW, Manager at Candlewood Suites Gillette, responded to this review

Dear TravelingSix Thank you for bringing issues to our attention as well as your kind words about our property. We apologize for the inconvenience you faced during your stay, as that is not up to our desired standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again,... More 

Level Contributor
94 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

Avoid this hotel at all costs. The management nor their higher ups(this Candlewood is independently owned) care about customers or customer service. Over a 4 year span, myself & my family have spent over $25,000 at this establishment & yet in an instant were treated like vermin set to be exterminated when their preferred guests who were friends w/ the... More 

Helpful?
Thank PermaVacationer78
San Diego, California
1 review
5 of 5 stars Reviewed July 19, 2016

The rooms were clean, spacious and comfy, but the true highlight was the absolutely amazing service. I was blown away by the GM's kindness.Every expectation met or exceeded. 5*. Definitely 5 Stars!!!!

Helpful?
Thank carlsabana2000
Julie B, Manager at Candlewood Suites Gillette, responded to this review

Dear carlsabana2000 Thank you for your positive review and your wonderful compliments about our hotel service and your thoughtful words about our GM. Your kind words about our team members are very much appreciated and we will sure to share it with the team. We look forward to your next visit soon. Sincerely, Julie B Guest Services Manager More 

Oviedo, Florida
Level Contributor
194 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 stars Reviewed July 18, 2016

Be sure to show your AAA or other discount card. The rate went from $189/night to $107/night. This hotel is intended more for longer stays, with a mini-kitchen, full-sized frig, etc. There is a little commissary to purchase food items, with free coffee. The garbage disposal and ice dispenser didn't work (we reported this and they were repaired). I've never... More 

Helpful?
Thank Dakota P
Julie B, Manager at Candlewood Suites Gillette, responded to this review

Dear Dakota P Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level... More 

La Crosse, Wisconsin
Level Contributor
321 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
4 of 5 stars Reviewed July 17, 2016

This facility caters to folk staying longer term, so the room came with full size refrigerator, sink, and stove top. We didn’t need any of that though the refrigerator was nice. There is no breakfast, though you can purchase breakfast items. Several stores are very close by, so that’s another option. The room was reasonably clean and comfortable, and the... More 

Helpful?
Thank Happyrocker
Julie B, Manager at Candlewood Suites Gillette, responded to this review

Dear Happyrocker Thank you for taking the time to write your feedback following your recent stay with us at The Candlewood Suites Gillette WY. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Julie B Guest Services Manager More 

A TripAdvisor Member
5 of 5 stars Reviewed July 17, 2016 via mobile

Check in was pleasant, with fast and very polite staff. The rate was quite reasonable for Gillette, WY in the summer. The room was very clean and quiet, and the perfect size! The suite we stayed in had everything we needed (so many advantages to having a kitchenette) and we were very comfortable for our 2 night stay. There's a... More 

Helpful?
Thank A TripAdvisor Member
Julie B, Manager at Candlewood Suites Gillette, responded to this review

Dear A TripAdvisor Member Thank you very much for taking the time to leave such a wonderful review on your recent stay with us. I was happy to read that overall you enjoyed your stay including the great service we try our hardest to provide to our guests. Please do come back and stay with us again soon when I... More 

Billings, Montana, United States
2 reviews
5 of 5 stars Reviewed July 13, 2016

I travel for work to Gillette,..at least 4 times a year,. I stay here because the staff is helpful and polite The location is perfect for quick shopping and meal choices with a nice variety. . Rooms are clean and refreshed daily. Just an excellent experiance.

Helpful?
Thank Norm T
Julie B, Guest Relations Manager at Candlewood Suites Gillette, responded to this review

Dear Norm T Thank you for taking the time to share your recent experience with us. I am very pleased that our location enhanced your stay in Gillette and we pride ourselves on our customer service levels and strive to give exemplary service at all times. Myself and the team are looking forward to your return to The Candlewood Suites!... More 

Los Angeles, California
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 12, 2016

The hotel was nice and location was great. I had my dogs and the hotel was great with my dogs. The hotel had a mini dispensary where I could get frozen foods I could heat up in my suite. The suite had dishes, microwave, dishwasher, stove, refrigerator it was great will definitely stay here again.

Helpful?
Thank Letty P
Julie B, Guest Relations Manager at Candlewood Suites Gillette, responded to this review

Dear Letty P Thank you for your amazing review following your recent stay at The Candlewood Suites Gillette WY. I am delighted that you have had such an enjoyable stay with us. Thank you also for highlighting the convenience of our cupboard. We look forward to welcoming you back to The Candlewood Suites Gillette WY in the near future. Sincerely,... More 

Cape Coral, Florida
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 7, 2016 via mobile

I needed an inexpensive place to stop at during my road trip from Libby, MT back to Cape Coral, FL and Gillette was a perfect city to stop at after 12 hours of driving. Because I'm on a budget, I searched for placed under $100/nt then took the ones that had the best reviews & nicest looking photos. I settled... More 

Helpful?
Thank Lana F
Julie B, Guest Relations Manager at Candlewood Suites Gillette, responded to this review

Dear Lana F. Thank you for taking the time to share your experience with us and for your lovely feedback. I am absolutely delighted to read that you enjoyed the hotel. It was our pleasure to have you with us and we very much look forward to welcoming you back in the near future. Sincerely, Julie B Guest Services Manager More 

Somerset, New Jersey
Level Contributor
120 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed June 19, 2016

This was a last minute booking and it was just perfect. The location was easy off I-90 and easy return back. Large, pet friendly room. The staff was accommodating, efficient and helpful. Laundry done, bags repacked and back on Road Trip 2016 for us!

Helpful?
Thank Kimberly D
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Newly constructed all suites extended stay hotel, with all the luxuries of home. Each suite offers a fully equipped kitchen with ample work space. Conveniently located one block from I-90 , the Candlewood Suites Gillette will be your home away from home. At Candlewood Suites Gillette, we put the amenities where they really count: in your room. Designed with your comfort in mind, we offer the ultimate suite for the extended stay guest as well as the business traveler. Each suite has a full kitchen complete with microwave and full size refrigerator. Work efficiently at your oversized executive desk. high-speed Internet allows you to check email and talk on the phone at the same time. Relax in the overstuffed leather recliner while you enjoy the DVD/CD player. Borrow your favorites from our free video and DVD library. Work off some stress in our fitness center or visit our Candlewood Cupboard. You can purchase meals, snacks and sundry items at value prices. This setting is the perfect choice for business or leisure travelers. Located in Wyoming, the energy capital of the nation. Bring your whole family; pets are welcome at an additional fee. ... more   less 

Additional Information about Candlewood Suites Gillette

Address: 904 Country Club Rd, Gillette, WY 82718-5572
Location: United States > Wyoming > Gillette
Price Range: $89 - $151 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Gillette 2.5*
Number of rooms: 83
Reservation Options:
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Hotel Style:
#2 Business Hotel in Gillette
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