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Holiday Inn Express Douglas

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Holiday Inn Express Douglas
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82 Reviews from our TripAdvisor Community

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Showing 81: English reviews
1 review
Reviewed 3 weeks ago via mobile

I came back home to Douglas to visit family. I had a lovely three day stay at the Holiday Inn. Adrianne the front desk manager was very kind and helpful. My room was very clean and we had a lovely time in the pool that was beautiful!

Helpful?
Thank Bristol B
braehead26, General Manager at Holiday Inn Express Douglas, responded to this review

Thank you for the kind words on our staff and facility. We are very proud of our team here. I will be sure to pass along to our team the great job they are doing. I also want to thank you for taking the time to give us feedback. We look forward to accommodating you on your next stay. Take... More 

La Plata, Maryland
2 reviews
Reviewed 4 weeks ago

My husband and I stopped in Douglas on 2 October 2016 on our way to Yellowstone. We had stayed at another Holiday Inn Express in Council Bluffs the night before where our truck was broken into. (Separate review posted.). We arrived in Douglas that night with no window in our truck, looking for a safe place to park for the... More 

Helpful?
Thank tomanddonna1
braehead26, General Manager at Holiday Inn Express Douglas, responded to this review

We appreciate your review. We are pleased that you chose the Holiday Inn Express and Suites as your lodging choice in Douglas. I will be sure to share your kind comments with the staff. We strive to provide exceptional hospitality to our guests and hope to see you again. Paula Fenton GM More 

Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed October 16, 2016

Loved the room and breakfast. Quiet and the staff was nice. One downside and that is the hot tub. Watch out if you use it. The rail that you hold onto to go in is not lined up with the stairs. I found out the hard way and ended up falling in. Wrenched my shoulder, bruised and cut my leg... More 

Helpful?
Thank Bonnie A
braehead26, General Manager at Holiday Inn Express Douglas, responded to this review

Bonnie, Thank you for sharing about your stay. I'm sorry our front desk agent didn't show more support for you. Thank you for sharing about the hot tub, we will look into the hand rail placement. Paula Fenton, GM More 

Fort Collins, Colorado
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed September 26, 2016

Most of the time we are very pleased with Holiday Inn Express but this time it was below average. We have a kiddo who likes to use the swimming pool and when we went to get the last three towels that were left we found them extremely small. The "towel strips" are about 12 inches by 36 inches. It gave... More 

Helpful?
Thank Josie K
braehead26, General Manager at Holiday Inn Express Douglas, responded to this review

Dear Josie K, Thank you for taking the time to share about your recent stay. I apologize for all the inconveniences during your stay and that we did not meet the high standards we have set for our guests. If you would like to continue the conversation about your stay, please reach out to me at 307.358.4500. Thank you for... More 

Las Vegas, Nevada
Level Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed September 18, 2016

Stayed for one night. If not a brand new hotel, sure feels like one. Rooms are very nice and quiet and beds were the most comfortable ones we had for the trip. Staff were very friendly and breakfast area is large with a good selection. Only negative is the pet charge of $25 for a 5 lb poodle. Other chains... More 

Helpful?
Thank Keith B
braehead26, General Manager at Holiday Inn Express Douglas, responded to this review

We appreciate your review. We are pleased that you chose the Holiday Inn Express and Suites as your lodging choice in Douglas. I will be sure to share your kind comments with the staff. We strive to provide exceptional hospitality to our guests and hope to see you again. Paula Fenton, GM More 

Pratt, KS
Level Contributor
56 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed September 17, 2016 via mobile

Stayed here one night passing through the area. It was very clean and the beds were comfy. Lots to choose from for breakfast and it was quite tasty. The staff was very friendly and helpful. Noticed it was pet friendly, though we didn't have a pet. I would definitely stay here again.

Helpful?
Thank ksdreamer
braehead26, General Manager at Holiday Inn Express Douglas, responded to this review

Thank you for the kind words on our staff and facility. We are very proud of our team here. I will be sure to pass along to our team the great job they are doing. I also want to thank you for taking the time to give us feedback. We look forward to accommodating you on your next stay. Take... More 

Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 2, 2016 via mobile

First let me say this place is immaculate. Everything from the lobby to the pool to the stairwells and rooms is positively sparkling which is unusual for chains. We love the kids suite. The kids love having their own space. Theain room is really comfortable with a great bed, up-to-date bathroom, fridge and other minor amenities. I could hear a... More 

Helpful?
Thank Abraham S
braehead26, General Manager at Holiday Inn Express Douglas, responded to this review

Thank you for taking the time to review our property! We greatly appreciate the feedback and are delighted to hear you enjoyed your stay. Our fabulous team looks forward to welcoming you back again soon for another outstanding stay. Paula Fenton, GM More 

Austin, Kentucky
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 1, 2016

Lovely hotel. We were on a road trip and this was by far the nicest and surprisingly cheapest place we stayed. Check in and check out was a breeze. Rooms were very clean and the breakfast was very good! No complaints. Would for sure stay here again!

Helpful?
Thank wendyrc81
braehead26, General Manager at Holiday Inn Express Douglas, responded to this review

Thank you for the kind words on our staff and facility. We are very proud of our team here. I will be sure to pass along to our team the great job they are doing. I also want to thank you for taking the time to give us feedback. We look forward to accommodating you on your next stay. Take... More 

Columbus, Montana
Level Contributor
200 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed June 27, 2016

We arrived late having exhausted possibilities in Casper. We were kindly greeted at the front desk and we had no complaints about the room. You may need reservations for this inn as they often get overflow from the rodeos in Casper and The National Guard is right across the street, a popular inn for them as well. We felt lucky... More 

Helpful?
Thank Dannie K
braehead26, General Manager at Holiday Inn Express Douglas, responded to this review

Dear Dannie K, Thank you for taking time to review our hotel. I am glad that you found the staff and the hotel accommodating. It is our goal to make each stay enjoyable. We look forward to your next stay! P Fenton, GM More 

Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 15, 2016

The roomws well appointed and probably cleaner than anyother room I have visitedin the past decade. However, housekeeping didn't make it to my room until 7pm on the second day of my stay. Then I was fortunate enough to listen to them vaccuuming, moving furniture and banging things around in adjacent rooms for about an hour. Just when I thought... More 

Helpful?
Thank Bill O
braehead26, General Manager at Holiday Inn Express Douglas, responded to this review

Dear Bill O, I'm sorry for the inconvenience you had with housekeeping during your stay. Unfortunately, we have been short handed with staff causing the housekeepers to have very long and tiring work days. We are working hard at getting staff hired and trained so this will not happen in the future. Thank you for sharing your concerns with us.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites of Douglas, Wyoming is located just one half mile off Interstate 25 at exit 140. One of the newest hotels close to the heart of downtown Douglas, sitting along the bank of the North Platte River with a beautiful scenic walking path and a pristine view of Laramie Peak. We are located directly across from the Army National Guard Armory. Also within walking distance are the Wyoming State Fair Park, Wyoming Pioneer Museum, and the Douglas Railroad Interpretive Center. Memorial Hospital of Converse County, Douglas Water Park located within Washington Park, and the Wyoming Law Enforcement Academy are a short distance away. Douglas is off the I- 25 corridor between Casper and Cheyenne, Ayres Natural Bridge, and Glendo Reservoir and along with many of the Mines and Railroad are all just a short drive away.This hotel will help you to relax in your own elegant room featuring stylish décor and amenities, including microwave, refrigerator, HSIA, and the best night s sleep you ve had in weeks. We can help maintain your exercise regimen in our fitness center. Swim year round in our indoor pool or relax in our spa. Catch up on work in our business center. We even have the right space for your professional meeting. Hotel features include complimentary hot breakfast, and an elevator for your convenience. ... more   less 

Additional Information about Holiday Inn Express Douglas

Address: 900 West Yellowstone Highway, Douglas, WY 82633
Location: United States > Wyoming > Douglas
Price Range: $76 - $110 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Douglas 2.5*
Number of rooms: 76
Reservation Options:
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Also Known As:
Holiday Inn Express Douglas Hotel Douglas
Holiday Inn Douglas
Douglas Holiday Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Express Douglas staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“It seemed quiet but I could have been just tired.”
 of 5 bubbles DannieMontana, Jun 27, 2016 | Read review
“Go somewhere else.”
 of 5 bubbles billo843, Jun 15, 2016 | Read review
“The suite are nice and big enough to entertain family!”
 of 5 bubbles CalliA942, Apr 11, 2016 | Read review
“Not on the same floor as students traveling as a group”
 of 5 bubbles JimR711, Sep 26, 2015 | Read review
“The hotel has an elevator so no need to worry about stairs.”
 of 5 bubbles SharonB750, Aug 28, 2015 | Read review
5 of 5
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