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SpringHill Suites Cheyenne

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SpringHill Suites Cheyenne
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268 Reviews from our TripAdvisor Community

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Showing 258: English reviews
Reviewed 4 weeks ago via mobile

Okay for a quick stop. Clean but nothing special. TV had a cut in the middle of the screen which they new about so a little irritating to watch. Never fixed. The were trsting internet speeds so problems working. Breakfast was terrible!! I know hotels use a powder egg mixture but at least try to hide. Very grainy. only a...

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Helpful?
Thank disneylove69
Heather D, Guest Relations Manager at SpringHill Suites Cheyenne, responded to this review

Dear Guest, Thank you for choosing to stay at the Springhill Suites and for sharing about your experience. I apologize that it was disappointing. I know our egg beaters aren't everybody's preference but its a safety measure put in place by Marriott. We do serve waffles on the weekends that's when we bring out the waffle maker. We will pass...

Reviewed November 1, 2016

After a long drive this was a great stop. Nice and quiet. Very good room layouts with a den area with frig and microwave, and bedroom area. Beds had very good mattresses and sleep very well. They also had a free breakfast which looked good.

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Helpful?
Thank RAYMOND P
Heather D, Guest Relations Manager at SpringHill Suites Cheyenne, responded to this review

Dear Raymond P, Thank you for taking the time to share with us your experience at the Springhill Suites in Cheyenne. We appreciate you choosing to stay with us. We are delighted to hear you enjoyed your stay here and hope to see you in the future. Sincerely, Heather Dickerson Guest Services Supervisor

Denver, Colorado
Reviewed October 25, 2016

We stayed here one night. We arrived late but speck in was smooth. Beds were comfortable. Breakfast was adequate. Staff was friendly. The rooms had a lot of closet space but we did not need it. Rooms are relatively spacious.

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Helpful?
Thank ourfamilyoffivtravel
Heather D, Guest Relations Manager at SpringHill Suites Cheyenne, responded to this review

Dear Ourfamilyoffivetravel, Thank you for staying at the Springhill Suites in Cheyenne, Wyoming. We also appreciate you taking the time to share with us your experience. We are happy to hear you had a great time and hope you choose to stay with us in the future. Sincerely, Heather Dickerson Guest Services Supervisor

Mass, USA
Reviewed October 12, 2016

A very nice property, friendly, convenient. We stayed 2 nights after flying to Denver before heading into the Rockies. The free breakfast was better than average at these places, along with the help being generally very good. Despite it overlooking the highway it was pretty quiet and easy to get in and out of.

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Helpful?
1Thank PhineusFlog
Heather D, Guest Relations Manager at SpringHill Suites Cheyenne, responded to this review

Dear Guest, Thank you for staying at the Springhill Suites Cheyenne. We appreciate you taking the time to share your experience. It is our pleasure to provide outstanding service. We will be sure to share your remarks with the staff to help inspire and motivate them to continue provide friendly and excellent service. We hope to have you stay with...

Reviewed September 24, 2016

My friends and I stayed here just one night, to attend a Bridge Tournament in Cheyenne. The room was perfect. Nice shower and bathroom, comfy bed, adjustable fan (including "off"), adjustable temperature, very clean. A nice help-yourself breakfast buffet. I would recommend staying here.

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Helpful?
Thank Jane B
Heather D, Guest Relations Manager at SpringHill Suites Cheyenne, responded to this review

Dear Jane B, Thank you for staying at the Springhill Suites. We appreciate your business and sharing your experience with us. We are happy to hear you enjoyed your stay and hope you will choose to stay with us again. Sincerely, Heather Dickerson Guest Services

Reviewed September 17, 2016 via mobile

The room was clean! However when we got up, there was zero hot water, and breakfast that had just started was cold. The strawberries were rotted and combined with all the other fruit which makes it less appetizing.

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Helpful?
1Thank Lacy A
Heather D, Guest Relations Manager at SpringHill Suites Cheyenne, responded to this review

Dear Lacy, Thank you for sharing with us about your experience at the Springhill Suites. Please except my apologies for the experience being not up to our expectations. We have shared your comments with our staff to ensure this experience isn't repeated. Thank you for your business and your comments. We hope you choose to stay with us again. Sincerely,...

Wakefield, RI
Reviewed August 30, 2016

This is a 9 year old property that has been renovated once already. I've stayed in dozens of Springhill's, this one disappointed. Although not in terrible shape, I found stains on my room carpet, couple of cashew nuts on the floor, and two stickers on the clock radio and separate bedside chargers warning you of the amount you will be...

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Helpful?
3Thank edtoby007
Heather D, Guest Relations Manager at SpringHill Suites Cheyenne, responded to this review

Dear EdToby007, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the SpringHill Suites Cheyenne. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for your stay being such...

Bowling Green, Ohio
Reviewed August 26, 2016

This is a clean hotel but has some structural issues. My travel colleague fell in the shower because of these structural issues and Springhill Suites didn't even care. They still charged full price and showed no compassion. On top of this, their breakfasts are subpar. Cheap and not up to standard. Next time I'll find a Hilton to stay at....

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Helpful?
3Thank Dr T
Heather D, Guest Relations Manager at SpringHill Suites Cheyenne, responded to this review

Dear Guest, Thank you for your remarks regarding your stay at the Springhill Suites. Marriott puts into place standards that we and they make sure are maintained from everything to the hotel rooms to the complimentary buffet breakfast. It is our pleasure to serve our guests and provide the best service possible. I do thank you for mentioning your travel...

DeLand, Florida
Reviewed July 26, 2016

I had stayed in this hotel when I traveled for business when it first opened and returned to stay two nights in June. I was impressed with how well kept up to date the hotel was. Everything was clean, I loved that the room I stayed in had two queen beds, two closets, and a sleeper sofa! The staff was...

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Helpful?
Thank FLOGROWNGIRL
Heather D, Guest Relations Manager at SpringHill Suites Cheyenne, responded to this review

Dear Guest, Thank you for sharing your experience at the SpringHill Suites Cheyenne. With a mission to provide superior customer service, we take great pleasure in serving your needs and are delighted to hear that we have met your expectations. As our valued guest, your remarks will be shared with the team to continue to inspire and motivate them to...

Greensboro
Reviewed July 26, 2016

This hotel especially clean. Linens top notch. Breakfast served earlier than scheduled. Great for us as we had to leave early. Jeanette was especially helpful in arranging for an extra night at the hotel.

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Helpful?
Thank Wallace W
Heather D, Guest Relations Manager at SpringHill Suites Cheyenne, responded to this review

Dear Wallace, Thank you for reviewing the Springhill Suites Cheyenne. I'm pleased that you enjoyed our location with easy access to I- 80 and a nearby walking path. I'm excited to hear you enjoyed our updated rooms and complimentary breakfast buffet. We hope we have another chance to host you on your next trip to Cheyenne. Sincerely, Heather Dickerson Guest...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Built brand new in October 2007, this hotel is an all-suites product with flat-panel LCD TV's, wired and wireless internet in each room. ... more   less 

Additional Information about SpringHill Suites Cheyenne

Address: 416 W Fox Farm Rd, Interstate 80 and Exit #362, Cheyenne, WY 82007-2301
Location: United States > Wyoming > Cheyenne
Price Range: $98 - $154 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Cheyenne 3*
Number of rooms: 96
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Also Known As:
Cheyenne Marriott Springhill Hotel Cheyenne
Marriott Cheyenne
Cheyenne Springhill Suites
Hotel Style:
#7 Romantic Hotel in Cheyenne
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Questions & Answers

Here's what travelers have asked, with answers from SpringHill Suites Cheyenne staff and other travelers.
1 question
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Eagle
over a year ago

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Questions? Get answers from SpringHill Suites Cheyenne staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Although near the freeway we did not hear any traffic noise.”
 of 5 bubbles adam6060, Jun 19, 2016 | Read review
“I recommend a room on the side NOT facing the interstate.”
 of 5 bubbles wyowanderer50, Jun 4, 2016 | Read review
“Not near stairs, try to face away from interstate.”
 of 5 bubbles CGraziano, May 30, 2016 | Read review
“Higher Floors facing away from main highway also be sure to ask to be away from large families with small children. (Hallway noise).”
 of 5 bubbles A7454RMjamesc, May 29, 2016 | Read review
“Get a room on the south side opposite I-80.”
 of 5 bubbles cfryerson, Mar 23, 2016 | Read review
5 of 5
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