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Holiday Inn Cheyenne/I-80

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204 West Fox Farm Road, Cheyenne, WY 82007
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1 room 1 adult
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Holiday Inn Cheyenne\/I-80
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212 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Cheyenne/I-80
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Dorset
Level Contributor
179 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
3 of 5 stars Reviewed October 1, 2015

When we arrived the staff said that they could not check us in and told us to go and visit downtown. They apparently had no other means of completing the check in process, we had to wait until the computers were back up and running. We decided to hang around and sit in the vast reception area and watched the... More 

Helpful?
Thank HopelessDorset
JenThayer, General Manager at Holiday Inn Cheyenne/I-80, responded to this review

Dear HopelessDorset, First of all I would like to thank you for your stay and for the time you have taken to write a review regarding your most recent stay in Cheyenne, WY. I am so sorry that you were here and experienced some difficulties with our computer systems and I am even more sorry that it was not handled... More 

Pensacola, Florida
Level Contributor
42 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed October 1, 2015

Just an average inn, but clean and quiet. And, the bed was comfy! The front desk staff here were extremely pleasant and helpful about what was available in the area. We had breakfast in the restaurant and found service very slow and the food barely mediocre - rubber eggs.

Helpful?
Thank PickySleeper482
JenThayer, General Manager at Holiday Inn Cheyenne/I-80, responded to this review

Dear PickySleeper482, First of all I would like to thank you for the time you have taken to write a review regarding your most recent travels to Cheyenne, WY. I am so happy that you found your room to be clean and that you found your bed to be comfortable. I will be sure to let the front desk staff... More 

Salt Lake City, Utah, United States
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed September 27, 2015

Very nice conditions, nothing negative. Good room, good bed, very quiet. Staff very helpful. Breakfast not free, although they gave me a coupon when I said I had read they have a complimentary breakfast. Food not the best

Helpful?
Thank Susan M
JenThayer, General Manager at Holiday Inn Cheyenne/I-80, responded to this review

Dear Susan M, Thank you so much for taking the time to write a review regarding your recent stay in Cheyenne, WY. I am so happy to hear that your over all stay was satisfactory and that you were able to get the rest you needed. I am very sorry that you were not 100% impressed with your breakfast buffet... More 

Level Contributor
77 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed September 25, 2015

So, can't really comment on the room, but can comment on the customer service by the banquet team, meeting space and catered lunch. Outstanding! We have semi-annual meetings and booked a meeting space and lunch buffet with Chris. When we arrived, the room was set up perfectly, AV equipment was ready to operate and Endena was our server for the... More 

Helpful?
Thank FoodRateHer
JenThayer, General Manager at Holiday Inn Cheyenne/I-80, responded to this review

Dear FoodRateHer, Thank you so much for the time you have taken to write a review regarding your recent stay in Cheyenne, WY. I am so incredibly happy to hear about your experience and how everything with your meeting went very well. I will definitely be sure to let all department heads know how wonderful your experience was and give... More 

Warwick, United Kingdom
Level Contributor
363 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
3 of 5 stars Reviewed September 6, 2015 via mobile

This place is next to a busy road and on the edge of Cheyenne. They were very pleasant when we checked in and our room was on the ground floor. The room was spacious with 2 big beds, TV, iron and board, coffee machine. The room was clean, but we found sweets on the floor was the chest of drawers... More 

Helpful?
Thank 186400Caroline
JenThayer, General Manager at Holiday Inn Cheyenne/I-80, responded to this review

Dear 186400Caroline, Thank you so much for the time you have taken to write a review regarding your recent travels to Cheyenne, WY. I am very happy to hear that our staff was pleasant and that your room was accommodating. I apologize that you were not able to get much sleep because of the air conditioner, I can assure you... More 

Roy, Utah
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 2, 2015

This was a gorgeous big beautiful hotel. When we came in there was a welcoming hour. And the two of the managers were in the break room area and had some cheese and soda and wine if you wanted as part of the welcoming committee. The hotel met and exceeded its star rating. Very pleased and would recommend it to... More 

Helpful?
2 Thank Heather S
JenThayer, General Manager at Holiday Inn Cheyenne/I-80, responded to this review

Dear Heather S. Thank you so much for the time you have taken to write a review regarding your recent stay in Cheyenne, WY. I am so happy that you were very satisfied with your arrival and your stay. I hope you were able to get some rest while you were with us and I am so happy to hear... More 

Glasgow, United Kingdom
Level Contributor
148 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed August 26, 2015

Looks good from outside and reception area was nice. Room was fine, bed and pillows were God and excellent shower and no real no noise overnight which was helpful. However the whole hotel area was tired and in need of invetsmeyand good staff training and some motivation. Avoid eating in the restaurant, my single main course and three sue orders... More 

Helpful?
Thank jch0
JenThayer, General Manager at Holiday Inn Cheyenne/I-80, responded to this review

Dear jch0, First of all, thank you for your stay. I am so happy to hear that you found comfort in your room and that you were able to get much needed rest, and enjoyed your shower. I am however so sorry that our restaurant customer service was lacking and I can assure you that I will be speaking with... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 21, 2015

Holiday Inn is just a favorite of mine from the old days, so I'm probably biased. Rooms with the real franchise are all pretty standard.This location has felt the love, could use a little freshening up. My room was perfect though-6th floor and very quiet. I would of course recommend reservations to speed the check-in process. It can be uncharacteristically... More 

Helpful?
1 Thank Andy T
JenThayer, General Manager at Holiday Inn Cheyenne/I-80, responded to this review

Dear Andy T, Thank you so much for the time you have taken regarding your recent stay in Cheyenne, WY. I want to thank you for your stay and your comments. I am so happy that you enjoyed your room and were able to find comfort and rest during your travels. I would like to apologize for the lack of... More 

Minnesota
Level Contributor
30 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed August 17, 2015

We recently were traveling through Cheyenne, WY by motorcycle when our friends were in an accident. This hotel and their management could not have been nicer or more helpful. Their shuttle pick our friends up from the hospital and and delivered them where they needed to be. The rooms were wonderful as well. Breakfast in their restaurant was excellent!

Helpful?
Thank ontheroadagain053
JenThayer, General Manager at Holiday Inn Cheyenne/I-80, responded to this review

Dear ontheroadagain053, Thank you so much for your stay and for taking the time to write a review regarding your recent stay in Cheyenne, WY. I am so sorry to hear about your friends and I hope they are doing well. I am glad we were able to assist you and hopefully you were able to get some much needed... More 

Provo, Utah
1 review
5 of 5 stars Reviewed August 16, 2015

I was moving across the country in a U-haul truck, and spent my last night on the road at the Holiday Inn in Cheyenne. I need to mention that I was traveling for days in this thing with my cat; she despises cars with every fiber of her being, and just minutes before pulling into Cheyenne, she crawled from her... More 

Helpful?
Thank HallyMcIlr
JenThayer, General Manager at Holiday Inn Cheyenne/I-80, responded to this review

Dear HallyMcllr, Thank you so much for your comments! I am so sorry to hear about your cat, they can be very full of revenge. I am however so happy that you stopped to see us and that we were able to help you get cleaned up and comfortable. I am glad you got the chance to take advantage of... More 

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