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MainStay Suites

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#6 of 21 Hotels in Casper
Certificate of Excellence
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1 room 2 adults 0 children
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MainStay Suites
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84 Reviews from our TripAdvisor Community

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Showing 84: English reviews
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Bozeman, Montana
Reviewed 4 days ago NEW

Might be snake bite on this trip! Seems the night staff is phenomenol and professional and the morning/day staff is disinterested and almost annoyed with any request. Our room key didn't work after going down for breakfast and the three staff sitting in the breakfast area visiting and drinking coffee seemed annoyed to have to assist. There was zero apology...

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Helpful?
Thank Mtrancher
April D, Front Office Manager at MainStay Suites, responded to this review

Dear Guest, I am so sorry to hear of the issues you had during your stay and I assure you these issues have been and will be discussed further with the staff, as this behavior is not acceptable and our guests are our top priority. I shared your review with the General Manager and we will make sure that this...

Casper, Wyoming
HOTEL’S FAVORITE REVIEW
Reviewed March 4, 2017

My friend had a small suite for recent business stay. Super nice room small living area, kitchen and bed area. Well set up. Pet friendly. On the out skirt of town but room was nice enough to make up for area. Clean. Pol was full of kids and loud but super nice as was hot tub area. Nice place. Stay...

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Helpful?
Thank NotNiceNurse
About Hotel's Favorite Review
Management response:

Dear Guest, Thank you for you wonderful review of our property, we are so pleased you enjoyed your stay here with us and look forward to seeing you in the future. Thank you, April Daley

Red Deer, Canada
Reviewed 3 weeks ago

Stayed here one night. Room was comfortable. Had 2 tv's andva separate bedroom. This hotel is designed for loger stays. I would think the oilpatch people use this a lot. Had a full kitchen with dishes stovetop and dishwasher. Nice place. Would stay here again. Very quiet area.

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Helpful?
Thank donstone
Management response:

Dear Guest, Thank you for your resent review, we are so pleased you enjoyed your stay here with us, and we hope to see you again in the future. Thank you, April Daley Front Office Manager

Colorado
Reviewed March 15, 2017 via mobile

I always stay here when I come to Casper Wyoming it is a great place to stay for the price it is very quiet and very roomy I will definitely recommend this to any of my friends and family that come up to Casper

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Helpful?
Thank sharp69
Management response:

Dear Guest, I would like to thank you for your wonderful review, and we hope to see you again in the future. Thank you, April Daley

Billings, Montana
Reviewed February 21, 2017 via mobile

My sister and I met for the weekend in Casper. This was our first stay at the MainStay Suites and we were very impressed. The room was nice and the small kitchen was all we needed to have several meals in the room. The price was great as well. My dog was welcomed by all the staff and it was...

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Helpful?
Thank SuzyFR
Management response:

Dear Guest, Thank you for taking the time to write an amazing review for the MainStay Casper. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, April Daley Front...

Fort Collins
Reviewed January 7, 2017

I'm in charge of booking hotels for our travel hockey team and this place did not disappoint! We booked 15+ rooms for our group and so far (we leave tomorrow) we are all very satisfied. The pool area was great, the workout room served it's purpose, and we all loved the pet friendly vibe. The main attraction to this hotel...

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Helpful?
Thank Janna W
CTwoHotels A, General Manager at MainStay Suites, responded to this review

Hello Janna, First thank you taking the time to review our hotel and thank you for the compliments. We appreciate the feedback you give us as it lets gives the opportunity to work on the things that we do right even better and fix the things we may fall short on. I have spoken to our Maintenance department and we...

Reviewed November 3, 2016

Clean, quiet, comfortable. Good service. Adequate breakfast offerings. Courteous staff. Location ideal for our needs. Room large enough to allows to store our bicycles out of our way. Refrigerator and microwave allowed us to keep our food and prepare our dinner.

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Helpful?
Thank Steven S
CTwoHotels A, General Manager at MainStay Suites, responded to this review

Hello Steven, We appreciate you're taking the time to review our hotel. I will share this information with my staff and let them know that they are on the right track as we strive to improve and continue our great customer service. I hope that we will see you again real soon and thank you for choosing us. LeAnn Miller,...

Freehold, New Jersey
Reviewed November 2, 2016

Loved the location, which was a bit on the outskirts of town. Our 2nd floor room had a small balcony that we loved. Staff was very accommodating to our special needs. Super clean room and convenient just off the highway. Comfortable beds.

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Helpful?
Thank bandm0m51
CTwoHotels A, General Manager at MainStay Suites, responded to this review

Hello, We really want to thank you for taking time to submit a review and for staying with us. Being on the "outskirts" does give us a little advantage in quiet and scenic and yet you can still get the hub bub of the city in just minutes. We hope that you will come back this way again soon and...

Fort Collins, Colorado
Reviewed October 9, 2016

We spent one weeknight at this extended stay hotel on the outskirts of Casper. We were fortunate to get one of the larger rooms, even with a small balcony. Our room, and the whole hotel, seemed to be well maintained and pretty new. Staff was pleasant and efficient at the front desk. Note that because of the extended stay concept,...

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Helpful?
Thank ROCtraveler30
CTwoHotels A, General Manager at MainStay Suites, responded to this review

Thank you for such kind words and taking the time to review our hotel. We appreciate the feedback and use it in our continuing effort to improve the hotel. While the hotel may be an extended stay we hope that we can make our one night Extenders comfortable as well. I want to personally invite you to come back our...

Pinellas Park, Florida
Reviewed September 21, 2016 via mobile

So nice to walk into a hotel without reservations and get such accomodating front desk help. Great room at a great price, just what we needed on a long road trip. Excellent job Charlotte! She even gave us recommendations for dinner at the Firerock just down the block... also amazing!

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Helpful?
1Thank Mowry
CTwoHotels A, General Manager at MainStay Suites, responded to this review

Hello, Thank you for taking the time to review our hotel. We appreciate your feedback and use this to continue to improve the hotel and service. Charlotte is one of my best and we are glad your stay was enjoyable. We hope that you will come our way again as we look forward to seeing you soon! LeAnn Miller

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Amenities

Highlights
  • Free Parking
  • Pool
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Hot Tub
  • Pool
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Breakfast included
  • Dry Cleaning
  • Business Center with Internet Access
Official Description (provided by the hotel)
We are Casper's friendliest extended stay hotel. We offer an all suite, non-smoking property. Each room is furnished with a bedroom area, living room and kitchenette. Packages and extended stay rates are available. Contact property for information. ... more   less 

Additional Information about MainStay Suites

Address: 551 Granite Peak Drive, Casper, WY 82609
Location: United States > Wyoming > Casper
Price Range: $80 - $122 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — MainStay Suites 2.5*
Number of rooms: 93
Reservation Options:
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Also Known As:
Casper Mainstay
Mainstay Suites Casper
Hotel Style:
#2 Business Hotel in Casper
#4 Family Hotel in Casper
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Questions & Answers

Here's what travelers have asked, with answers from MainStay Suites staff and other travelers.
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New Hampshire

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Questions? Get answers from MainStay Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Any room will do.”
donstone, 3 weeks ago | Read review
“request upper floor to minimize noise from floor above”
bandm0m51, Nov 2, 2016 | Read review
“If you request a 2 bedroom 2 bathroom suite, request it on the 3rd or 4th floor.”
427christyc, Aug 22, 2016 | Read review
“Room the first night was on the fourth floor, very quiet. Room when we stayed on our way home was on the 1st floor, much more noisy.”
Kami126, Jul 11, 2016 | Read review
“If you happen to be a smoker then ask for a room with a balcony so you don't have to go down stairs all the time. :)”
tpneumann, May 17, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question