Our family stayed here for many years. We loved this little hidden gem. Manager Mark left and we noticed the difference immediately. Felt like a ghost town. Checking in, the girl was so haughty with us. Her attitude was horrible. She acted like the owner of the place and wouldn't budge to accommodate us. She treated us with the too bad for you attitude. We certainly didn't feel welcomed. My husband and I looked at each other like " this is not going to be enjoyable. We decided after many years we need to find a new place to stay. We won't tolerate or give our money to people who make us feel like they don't want us there.
I can't tell you how odd and scary our stay was at this weird ass hotel. 3 women travelling together.. a September weekend after the official Wis dells summer season was over. Even with the town quieted down there were still plenty of tourists...at the other motels! This one is undergoing renovations people! I chose it because it has hotel rooms with separate bedrooms attached for under 100 dollars a night. Unless you really need such a room and don't have a lot of money..THERE IS NO REASON TO STAY HERE!! STAY AWAY! They take no responsibility for their guests at all.. they close the office when they see fit..AND JUST LEAVE THE PLACE UNATTENDED!! They left a small sign taped to the door saying please go down to the next hotel down the street...across a highway and beyond a thicket of trees.. to get any help or attention if you need it! Saturday night we were treated to a giant crowd of gangbangers who locked themselves out of their rooms and who were screaming and shouting til past 3:30 am in the parking lot! NO ONE CAME! I CALLED THE LOBBY>>>NO ONE THERE!! And I wasn't going down to see the little piece of paper taped on the door I can tell you..Somehow we managed to survive each day.. terrified as there were first 3 other guests.. than no other guests left at all..and we had to sleep in this abandoned joint! On top of that.. NO ONE EVER CAME TO CLEAN THE ROOM!! MAKE THE BED!! TAKE THE GARBAGE OR GIVE US TOWELS OR TOILET PAPER!! NOTHING!! ABANDONED!! MY SISTER HAD TO PRACTICALLY JUMP A GIRL WHO WAS THERE CLOSING DOWN ROOMS FOR THE SEASON TO EVEN GET US ANY SUPPLIES AT ALL!!! And for all that.. 89 bucks a night plus high taxes.. and when we went to THE NEXT HOTEL DOWN THE ROAD TO CHECK OUT AND COMPLAIN BECAUSE OUR OFFICE WAS COMPLETELY CLOSED... what did we get? A hearty apology... that was it.. No offer of a refund.. nothing.. Of course they may write a response to this below.. please don't listen! Stay away from this horribly run piece of crap motel!…
This was our second time visiting All star inn and suites for a family get away in wi Dells. The staff is absolutely amazing. They are very friendly and accommodating. This place has something for all of our family to enjoy. The one thing that would make it a tad better would be having a designated “animal area” for animals to go to the bathroom. One of the other guests allowed their dog to poop in the kids playground area and our 1 year old ended up with his hands in it. Otherwise, again, we love this place and we will be back again next year!!!!
Excellent place! We had a large group that stayed at this establishment and enjoyed every minute. Clean rooms, great service, sand volleyball court, clean and well kept pool. Our team always stays here!
1st time staying here. Very basic hotel, which wasn't a bad thing. Outdoor pool is only pool there. There is a lot of outdoor things to do. beach volleyball court, tether ball and basketball hoop, plus playground. At outskirts of the strip so pretty quite. Strip is walkable but it's about half mile walk. Had king bed with sofa sleeper. Room could use a lighter coat of a paint. Room is kind of dark even with lights on. Bed was very soft and we sunk into it. We are use to a firm bed so it was little to soft for us.
My son and friends were unable to stay due to schedule changes but All Star's staff was super great in helping us cancel his reservation. We will definitely book with this hotel again. Thank you All Star staff!
Friendly, helpful staff. Clean, comfortable rooms. Heat was not on and wi-fi kept going in and out. Overall great stay. Was actually recommended by another motel! They have good weekly rates as we stayed for 2 weeks.
The staff was very friendly and tended to our every need! Nice place if traveling with a lot of people. We had 20+ in our group. We're likely to plan another trip next year and stay here again! The kids enjoyed the pool and playground they have on the premises and we received free tickets for the Kalahari game room and other attractions.
Inn was clean and we had a good night's rest with the very comfortable beds!! Family friendly place to stay. Very affordably priced. Not to mention close to downtown Wisconsin Dells. We would definitely stay here again!!
We have stayed at All Star Inn a few times and it's always a great stay. Clean rooms, friendly staff and my kids love the pool. The family had a good time at Tom Foolerys with the free passes. We will definitely stay here again!